Hayley Owen Funeral Services York

5 Linda Arundale 27th Oct 2025

We chose Hayley Owen to look after and conduct my father’s funeral. We found everyone to be very thoughtful and respectful of us throughout the whole process. We felt that at all times Dad was safe in your care. We were a bit clueless as we had never had to arrange a funeral before but we were carefully guided through everything. Their attention to detail was excellent and we felt that nothing was too much trouble. We wanted a humanist celebration of Dad’s life and they were able to recommend some celebrants and the one we chose was fantastic, helping us to deliver a personalised and very respectful service ( thank you Alex Barnes ). On the day of the funeral we were all looked after so well. Many people commented afterwards that it was the best funeral they had ever been to. Now that is a bit of a double edged sword but we felt so pleased that we had given Dad the send off he so richly deserved and Hayley Owen played a really big part in that.
I want to finish with a special mention for Beth Hurran. Beth took care of the majority of the arrangements and she was so lovely, respectful and kind. Beth, you made such a difference to us at such a sad time in our lives. Thank you so very much.

5 Michael McPeake 21st Oct 2025

We received a very caring, and supportive service from Hayley and the team following the loss of our Mum.

4 Janet Temperton 20th Oct 2025

Very happy with the service we received from Hayley Owen for our Mums funeral. No hitches and it all ran very smoothly. They were always updating us with the arrangements and very timely at keeping in touch

5 Shelley Snowden 20th Oct 2025

After the loss of 2 loved ones in a 4 month period, Hayley, Dave, Jess and the team were there for us throughout. Theyre compassion, empathy and kindness was second to none. Thank you for helping us say goodbye in a fitting and bespoke way. We cant thank you enough for the care and understanding shown.

5 Neil Preston 20th Oct 2025

Beth helped us with every aspect of the funeral preparation and was able to take a lot of the stress out of a very difficult time.

5 Jean Kellett 20th Oct 2025

Beth from Hayley Owen organised my late husbands funeral. Beth was compassionate and knowlegeable. She organised everything efficiently. The funeral was everthing I asked for.

5 Heidi Farrow 20th Oct 2025

Excellent Service from start to finish, 100% recommended 

5 Julie Glasby 20th Oct 2025

My husband was very well looked after before and after his death.Hayley Owen funeral director did a wonderful job with my husband and very caring towards me and my family 

5 Alan Dews 20th Oct 2025

More than helpful in all areas of support during a very difficult time.
Dave could not of been anymore helpful.

5 Christine Broadbent 20th Oct 2025

Brilliant. Really helpful in organising the service and went above and beyond liaising with others to join the funeral cortège into the crematorium grounds. Thankyou 

5 Tina Brill 20th Oct 2025

Throughout the whole process the team were caring, respectful and professional. They helped with all our requests without any issues. I would definitely recommend them to anyone who sadly needs a funeral director

5 Chris Staveley 20th Oct 2025

Very calm and helpful in initially organising the funeral. Readily available to answer questions thereafter and very professional on the day of the funeral. Couldn't have asked for more.

5 Anne Stephenson 20th Oct 2025

Hayley and her staff went above and beyond for our requirements for both the service at York Crematorium and for the Celebration of Life at the Dante Suite. All suggestions on our part were met calmly and were not an issue. We felt listened too and the arrangements and service both before and on the day were excellent.

5 Fiona Quick 20th Oct 2025

Hello Hayley Owen Team. We would like to extend a big thank you to you all, especially to Beth, who helped us navigate through an experience that we have never dealt with before. Your kindness and compassion at this incredibly difficult time was what we as a family needed. We would also like a message to be passed on to the person who created the floral arrangement for dads coffin. It was perfect and beautiful with so much colour. Thank you also for letting us visit dad. He will never be forgotten. Wishing you all the best. Fiona, Alex, Liz, Nick and our Mum, Sandie.

5 Brian Cottingham 20th Oct 2025

Your compassion and support at this delicate time was much valued

5 Paul Moran 20th Oct 2025

Hayley and the team were both compassionate and professional in equal measure and ensured what was obviously a difficult time for my entire family ran smoothly and efficiently. 

5 Les Hendry 20th Oct 2025

Perfect funeral calm @ well organised very helpful staff it made a very bad day better good all round 

5 Kirsty Robinson 22nd Sep 2025

I have unfortunately had to have dealings with Hayley Owens funeral home, firstly in 2018 for my mother and also 2025 for my father, I would like to say, Hayley,Dave and team have treated not only my parents with the utmost dignity and respect but us as the bereft family.
I would like to thank them for all of what they do in other people's sadness, amazing people.
When my time comes I would like to hope they will be there for me.
Thankyou for everything Hayley, Dave and team x

5 Callum Dews 29th Aug 2025

The team were excellent from beginning to end. Nothing was too much trouble which made a terrible situation that little bit more bearable. Thank you all.

5 Rose Fox 28th Aug 2025

The staff were absolutely amazing from start to finish. We highly recommend Hayley Owen and her wonderful team. 

5 Paul Ward 19th Aug 2025

Everything went smoothly. Highly recommended.

5 Rosaleen Bothamley 19th Aug 2025

Hayley Owen and her staff were knowledgeable and professional in planning and arranging my husband’s funeral.

5 dawn Stuart 14th Aug 2025

Caring service 

5 Michael Cottingham 7th Aug 2025

From start to the actual funeral arrangements, Hayley was a great help, keeping us informed at every stage. Hayley was also very helpful in helping with the order of service, between us and the vicar. I recommend HAYLEY OWEN to any one to arrange a funeral.

5 Lynn Atkinson 16th Jul 2025

From our first meeting with Beth, I and the whole family were treated with great respect and empathy. Everything we needed to know was clearly outlined and we were gently guided through the difficult decisions we needed to make. At each stage of the whole process Beth was there to answer any queries and to offer advice when needed. At all times the whole team at Hayley Owen were extremely professional and very caring of our individual needs. Thanks to all.