Hayley Owen Funeral Services York
Main home: Hayley Owen Funeral Services York
553 reviews
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5 Anne-Marie Lamb 7th Jun 2021
Excellent
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2 Diane Osguthorpe 1st May 2021
Would have given 3 stars but you've text mams son and I wasn't asked for input into the funeral
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5 Denise Morrison 26th Apr 2021
Hayley and the team supported me and my family with great respect and
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5 Robert Stephenson 22nd Apr 2021
This firm fulfilled all our requirements in a thoughtful, respectful and timely manner
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4 Andrew Benn 22nd Apr 2021
I cannot express how wonderful and compassionate Hayley and her team have been with my mother’s funeral and cremation.
Hayley was there to help every step of the way from the shock of my mother’s death to organising every aspect of her funeral and cremation. Thank you so very very much. -
5 Diane Dowker 19th Apr 2021
My Family and I can not thank Hayley Owen enough for the way they looked after my Son. Nothing was too much trouble, in fact quite the opposite. Hayley, Dave and All the Staff concerned went above and beyond for him, and were amazing to my Family, at such a terribly heartbreaking time.
Nothing but complete compassion, and care was shown my Son, and for that we shall be eternally grateful. -
5 Paul Whitehead 19th Apr 2021
Hayley and her team were fantastic with both my parents especially straight after my mum had passed she was very helpful and reassuring. Very professional.
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5 Susan Gossow 7th Apr 2021
I thought the staff were sensitive at what is a difficult time for the family. All our wishes were catered for and I am full of praise for the service you provided and I send you my heart felt thank you.
I thought your little dogs were adorable! -
5 Kathrine Simpkin 1st Apr 2021
Haley Owen couldn't have been better, so professional, caring and nothing was too much trouble. Would highly recommend them.
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5 Eileen Trewhitt 5th Mar 2021
Losing my husband is one of the hardest things I have faced. I wanted a service which summed up his life in a respectful, but not morbid, way. On meeting Hayley I found her to be approachable and relaxed and more like a friend than a Funeral Director. The Celebrant was Georgina Pugh, who again was perfect and interpreted our wishes exactly. Flowers by FloraDama were exquisite. I chose the burgundy Daimlers which were similar to our wedding cars and were so comfortable. The drivers were friendly but respectful.
All in all I can highly recommend Hayley Owen and when the invoice came, it was also less than I would have estimated. -
5 David Sanderson 20th Feb 2021
I cannot speak too highly of Hayley Owen and her team. They were excellent in every way - accommodating, caring, discreet, respectful and extremely efficient. Both I and my family are truly grateful for their superb attention to detail I would not hesitate to recommend them.
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5 Helen Coulson 19th Feb 2021
Everything wad done to perfection in awful circumses what a cold day made easier by HayleyExcuse typing eyes not too good!
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5 Debbie Maltby 19th Feb 2021
Hayley and her team were wonderful from start to finish, really kind and friendly, really accessible. Nothing was too much trouble and they worked with me to get everything exactly right. I would have no hesitation in recommending them.
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4 David Elliott 11th Feb 2021
I and my son and daughter were very happy with the service and arrangements made by Hayley Owen and would recommend them others.
David Elliott. -
5 David Reddall 23rd Jan 2021
We were very happy with the professional service offered for our father during these sad times.
It was a difficult time and appreciated the helpful assistance during this period to arrange the service for our family.
Many thanks for your help.
David
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5 Sarah Van der Burg 22nd Jan 2021
Hayley and her team were absolutely incredible throughout the arranging of my father’s funeral. I will be eternally grateful.
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5 Peter Colley 22nd Jan 2021
Hayley provided a lovely caring and thoughtful service and my family were happy that our loved one was taken care of and treated with love and respect they deserved. Great people great service would recommend them every time . They are our preferred choice.
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5 Robert Waite 22nd Jan 2021
When in a time of great sadness and feeling completely lost, Hayley Owen and her staff filled that void with a sympathetic and efficient service, I could not have asked for more. As I am 70 years old I have had dealings with other Funeral Directors and it is when I called on the services of Hayley Owen that one realises what a proper service in awful times she provides.
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5 Nigel Cocks 22nd Jan 2021
Hayley provided a really good professional funeral with great empathy and understanding, nothing we asked for was too much trouble. Would highly recommend.
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5 Linda Denton 22nd Jan 2021
all services provided were done with compassion and proffesional and also gave us time too discuss properly didnt feel rushed at all it was a even more difficult time due too lockdown restrictions but Hayley took the time too talk through alternative options too give mum the best send of we could .
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5 Alison Bulmer 22nd Jan 2021
Hayley was excellent I cant praise her enough for all the care compassion and understanding she gave us.
I would highly recommend her services to anyone in times of need.
Thank you very much hayley and staff. -
5 Joan Hewitt 21st Jan 2021
Excellent service through out , very understanding, they were very patience and waited for others to arrive at the funeral , special thanks to Theresa , reasonably priced and would highly recommend
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5 Patricia Haswell 13th Jan 2021
Hayley was excellent, dealing with us in a caring, compassionate way at all times. The arrangements all went smoothly, and Hayley guided us through everything, including the service, very professionally. I would not hesitate to recommend her.
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5 James Rollinson 12th Jan 2021
From start to finish the whole process made as easy as it can be. Can’t thank Hayley and her team enough and I’ll always be grateful to them. Highly recommended.
Cheers -
5 Barbara Peers 8th Jan 2021
We needed funeral services in York after the death of my mother. Our choice of Hayler Owen was based on recommendations and reviews I found online as we do not live in the UK.
We were very pleased and so relieved by the professional, empathic, services provided by Hayley and her team. Victoria and David were friendly and nothing was too much trouble for them. They guided us through the whole process.
We were concerned because my famiily in the UK were mostly shielding from COVID. With Victoria's help a Service of Committal was arranged at the crematorium and was conducted with dignity and comforting words by a wonderful local minister. As it was unattended, Victoria arranged a video link and the actual service was watched online by family and friends in four countries.
I had numerous thanks from family afterwards who felt that they had beeen part of the proceedings and that their beloved relative had received a compassionate and moving funeral.
Thanks Hayley, Victoria and David for being there for us at that difficult time.
We would highly recommend you.