Hayley Owen Funeral Services York
Main home: Hayley Owen Funeral Services York
553 reviews
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5 Steven Wales 23rd Nov 2021
Hayley Owen and team have provided an excellent service for our family in under taking mums funeral arrangements! Hayley is very professional and took care of all our concerns, it was not something I am familiar with but Hayley made everything easy and straight forward taking care of all the details! Many thanks Hayley and team for making a difficult time much easier! 👍
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5 Emma Milton 23rd Nov 2021
Really helpful throughout. Ensured I was kept up to date at all times. Anything I needed or was unsure of Hayley and her team were there. They made the whole process smooth and dignified. I cant thank them all enough for all their hard work and help with the organising and arranging. Thankyou again Hayley.
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5 Paul Dodsworth 23rd Nov 2021
Hayley Owen and her team looked after my father after passing and did an excellent job good communication all round thank you very much
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5 Peter Gibbs 22nd Nov 2021
I can only praise to the highest extent, and thank Hayley for helping me with my mother’s funeral. From the first conversation with Hayley and the team, on the day, their gentle, kind, understanding, supportive and professional role and work has been truly outstanding and exceptional. Having planned funerals with others in the past, this way is the way all funeral directors should operate.
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5 gary barbara 22nd Nov 2021
I was very pleased with the services I received from hayley owen, The staff was was very efficient and communicated with me in a kind and caring manner and ensured that everything happened in the way we wished.
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5 gary barbara 22nd Nov 2021
I'm forever grateful for the service provided during such a difficult time.
In particular I'd really like to thank Dave & Hayley .both were available for all my questions throughout and despite most of the arrangements taking place via phone provided a thoughtful, patient and personal service.
provided such a great service that it was easy for me to lean on their recommendation for other services such as florists
Most importantly the service provided on the day by the whole team was faultless, and helped us give my mum the tribute she deserved. -
5 John Crossley 20th Nov 2021
From first contacting them, on Saturday afternoon! Everything was taken care of right through to the end. Fantastic service from start to finish. We'll done.
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5 Barry Orp 16th Nov 2021
Excellent service , all round . 5 star review... thoroughly recommended ...
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5 Rose Shirbon 12th Nov 2021
Simply the best so kind and caring
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5 Philip Taylor 12th Nov 2021
Outstanding, made me and my partner feel so welcoming, very professional, we knew we was in safe hands, everything about you was so touching throughout, hayley I could see you really do care, it’s not just a job to you, we can’t thank you enough for making this whole experience the best you could, it’s been a very difficult time for us, so I would like to thank you from the bottom of my heart
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5 Pam Heydecke 12th Nov 2021
Hayley and her team provided the perfect send off for my partner. Everything that we asked for was provided, and Hayley is such a lovely person. You know you can trust her, and her team.
I highly recommend them. -
5 Sue Ord 10th Nov 2021
We received an excellent service from Hayley and her team.
Every step, from the initial contact the planning and funeral service, was carried out with empathy and a personal touch that helped us through a very difficult time. -
5 Sandra Bruce 10th Nov 2021
Hayley Owen was very helpful and sympathetic very thorough and very well organised .brilliant ,I couldn't ask for a better service thank you.
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5 Sue Tate 10th Nov 2021
Wonderful professional service and could not have been any better. Very caring team and would highly recommend. Everything was accurate and lovely premises.
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5 Sandra Cornwell 8th Nov 2021
Everything was handled brilliantly and with compassion and sensitivity. Hayley was very easy to talk to and guided us through all that we had to do. I have no hesitation in recommending Hayley and her team.
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5 Glen Hopkins 8th Nov 2021
The service was a testament to hayleys level of courtesy shown to me and Megan and family and friends
It was a lovely send off to lesley with kindness, courtesy and friendliness
I thank her and her colleagues for everything
Thank you -
5 Nicola Watson 5th Nov 2021
Sensitive and caring staff to guide through the process and options.
Happy to ensure all bereaved families needs were met.
Patience is an outstanding member of the team.
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5 Stephen Parker 4th Nov 2021
Hayley and her team were very kind considerate and helpful throughout mums funeral arrangements. We couldn't have asked for more.
Thank you. -
5 Niki Waldegrave 4th Nov 2021
Thanks so much for providing such wonderful support and guidance after my mum died. You guys are truly exceptional and made a hideous situation manageable, especially Hayley and Patience x
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4 Steven Barclay 3rd Nov 2021
Very helpful. Simple, straightforward and easy,in a time of need. So grateful!
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5 Amanda Benson 3rd Nov 2021
Everything went smoothly from our first emotional meeting to the aftercare after the funeral. Nothing was too much trouble. Patience helped us and guided us all the way. The funeral was just as we wanted. A true celebration of our mums life, which was delivered by Louisa Starr who came highly recommended by the funeral director.
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5 Mary Sargeant 3rd Nov 2021
Very professional in every respect .
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5 Kathy Ruddock 3rd Nov 2021
Haley was so supportive and helped my friend to have a funeral suitable for her husband .
She was kept informed every step off the way and felt her husband was in caring hands.
Every thing was covered in the cost given so there were no unexpected bills.
Teresa gave the most fitting tribute after listing to us talk about his life.
I recommend Haley Owen to my friend as I used her services , we both would recommend her to others.
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5 Stacy Lees 3rd Nov 2021
Hayley and her team have been amazing they all went above and beyond in the service they provided.No parent should have to arrange their childs funeral I can say Hayley and her team made the worst experience of my life easier.Our family can not thank them enough and would recommend them to anyone.
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5 Steve Newland 3rd Nov 2021
Hayley and her team were excellent and looked after everything for us with great compassion and respect. They were helpful, caring and treated us professionally. Thank you