Hayley Owen Funeral Services York
Main home: Hayley Owen Funeral Services York
553 reviews
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5 Christine Waites 7th Oct 2019
Hayley is so caring and compassionate and goes above and beyond to make sure that everything is right and just the way you want it. Her professionalism and gentle nature was exactly what we needed at such a sensitive and painful time. We can't thank Hayley and her team enough for giving my husband a beautiful send off. I would highly recommend their services to family and friends.
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5 Kathy Robertson 7th Oct 2019
Hayley helped me through a traumatic day, with such kindness care and compassion Nothing was any trouble. This is not a job toHayley it is a vocation. I was comforted that Charlie was in her gentle care. Heartfelt thanks from myself and family. Kathy Robertson
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5 Toni Robson 20th Sep 2019
From the first point of contact Hayley and her team have been extremely supportive, helpful and above all professional. She
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5 Jane Strafford 18th Sep 2019
Hayley and her husband were incredible from start to finish. She took on board all our requirements and everything was carried out perfectly with care and compassion. I can not recommend her highly enough! A sad day was turned into a celebration of mums life in the best way possible
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5 Andrew Jeff 18th Sep 2019
Hayley was a pleasure to deal with from first contact and throughout our various meetings, some at short notice and at home, to arrange our mothers funeral. During this time she offered sound guidance on the decisions we needed to make and the services she could offer whilst fully accommodating our own wishes to personalise the funeral service itself. She went out of her way to remove the stress of making sensitive arrangements at a difficult time. Hayley is a friendly, courteous and supportive professional for whom nothing is too much trouble and we wish her well in her new premises.
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5 Jack Langley 17th Sep 2019
First class. I would recommend Hayley Owen funeral services very highly Their premises were ideal, with a beautiful chapel of rest. No request was ever a problem. Hayley and. David were all ways very professional dignified and kind, to myself and my family. Their Daimler limousines were immaculate. Their fees were also very competitive. Thank you
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5 Eileen Snitch 10th Sep 2019
Hayley and her team were very kind and considerate. They made a very sad and stressful time a lot more bearable.
Hayley is very professional and is a gem! -
5 Kenneth robinson 8th Sep 2019
I can not recommend Hayley highly enough. She made a difficult time much easier with her professionalism, sympathetic attitude and her outstanding organisational skills.
Thank you to you and your team. -
5 Tina Melrose 6th Sep 2019
I would highly recommend Hayley Owen Funeral Directors.
From start to finish they were extremely professional and efficient but also friendly, thoughtful and caring.
Hayley did a brilliant job of making a difficult time more bearable.
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5 Dean Beadnell 6th Sep 2019
An excellent service from all her staff at such a difficult time, nothing was too much to ask..
highly recommended from all our family and friends .
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5 Anthony chappel 24th Aug 2019
Hayley and her team were very professional, friendly and totally understanding.
I and all our family and friends would highly recommend Hayley Owen Funeral Services -
5 Vicky Cumberland 22nd Aug 2019
Hayley owen right from the first phone call was so considerate, helpful and reassuring she would do everything I wanted rather than dictate to me what should be done. The manner in which the body was laid out showed she had treated it with respect. She kept me informed throughout and was so kind on the funeral day and led me through the entire process. I certainly would recommend this young girl who not only has beautiful premises but her Daimler cars are very impressive. Those waiting at the crematorium for our arrival, certainly noticed!
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5 christopher atherton 22nd Aug 2019
Hayley was kind, caring and very professional. The arrangements for the funeral etc all came together smoothly in her capable hands.
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5 george butler 21st Aug 2019
As a former undertaker(Funeral Director) all I can say is Hayley is the best
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5 Pauline Stobbs 21st Aug 2019
Hayley and her team were fantastic they helped us plan the funeral we wanted for our Mum. Hayley answered all our queries quickly and at a very difficult time dealt with us all with great patience and understanding. On the funeral day she directed everything beautifully. Our family have all commented what a lovely funeral she gave our mum.
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5 emma kelly 21st Aug 2019
I can’t thank Hayley enough for her arranging my husband’s funeral. She is clearly passionate about her profession and this is reflected in the care she gave my two teenage boys and me.
She made suggestions about timings and organisation of the day that left us with beautiful memories.
She cared for my husband with the utmost respect and I wholly trusted her with him in her care.
I can’t recommend Hayley highly enough. -
5 manfred schulte 21st Aug 2019
From contacting Hayley she was most kind & very professional. Hayley was a great help in this time of sorrow. The overall prize was much better then all the competitors & when I had problems to settle the bill she was very patient. I would highly recomment Hayley Owen if you ever need to arrange a funeral!
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5 charles cairns 20th Aug 2019
The service was excellent everyone said how nice it was
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5 jon irvine 20th Aug 2019
Thank you so much Hayley (and team) for guiding me through everything, and implementing it so perfectly. The lift in your limo for my stranded guests afterwards was the icing on the cake. Superb. Friendly. Highly recommended.
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5 peter rainton 20th Aug 2019
Hayley looked after us from the beginning to end, nothing was to much trouble. Hayley’s professionalism is second to none. Can not thank her and her team enough. Highly recommend
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5 christine gray 20th Aug 2019
Provided very efficient, caring and sensitive service.
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5 victoria sanderson 20th Aug 2019
Hayley Owen Funerals dis an excellent job from start to finish for my Nana. They were kind and understanding to all my family and took the time to discuss at length about my Nana what she was like which added a personal touch they also came up with unique ideas for her funeral which made it all the more special. Would recommend to anyone going through a bereavement they really care and go the extra mile
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5 gladys sheldon 20th Aug 2019
Helpful respectful friendly
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5 carole rutherford 20th Aug 2019
Absolutely brilliant, all staff are dedicated to their jobs and go out of there way to help, at any time of the day
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5 patricia nicol 19th Aug 2019
From start to finish Hayley and her staff looked after us in a very professional and caring way listening to our needs and sharing her ideas with us nothing was too much trouble I would recommend her to anyone wanting first class service. Thank you