A.W. Lymn is a family-run funeral director firm serving bereaved families from Edwalton, Tollerton, West Bridgford and other communities around the Nottingham area.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
About Us
Established in 1992 and located at Rutland House, A.W. Lymn's West Bridgford office is run by funeral director Andrew Brown, with the assistance of funeral arranger Emily Case and reception and administration assistant Samantha Mensah. Edward Martin is the Senior funeral director for the south area and is also based at A.W. Lymn's West Bridgford Office
The branch includes two visiting rooms and a family rooms There is parking space to the back and front of the building.
The office is open Monday to Friday, from 9 am to 5 pm and on Saturdays, from 9 am to 12.30 pm. You can also get assistance at any time of the day by calling the telephone number and we will arrange an appointment at your convenience.
The branch covers all of West Bridgford and its surrounding area including Bradmore, Bunny, Compton Acres, Edwalton, Gamston, Holme Pierrepont, Keyworth, Tollerton, Widmerpool, Wilford, Willoughby on the Wolds, Wymeswold, Wysall and beyond.
Former president of the National Association of Funeral Directors, Nigel Lymn Rose, is a director at A W Lymn The Family Funeral Service, along with his sister Jackie and his son Matthew.
Many families emphasise how the staff guided them through the planning and arrangements, often noting that clear communication at each stage helped reduce stress at an overwhelming time. Several describe the professionalism and warmth shown both during the initial meetings and throughout the preparation period, with particular mention of how families felt listened to and unhurried.
On the day of the funeral itself, families frequently comment on how smoothly everything ran, with staff described as discreet, attentive and calm, attending to details without being intrusive so that families could focus on saying goodbye. Many note that the service felt dignified and that what had seemed daunting beforehand passed without the problems they had feared.
Families regularly return to the subject of cost, and several note with relief that they were given clear information about what things would cost upfront, avoiding unexpected bills or unpleasant surprises during an already difficult time.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Sandra Tye15th Feb 2016
Fantastic service from Sarah and Colin !
They made this very sad time easier to deal with, their service was very professional and nothing was to much trouble .
Brian and the other members of the team also made us very at ease !
I think the only negative point and this is nothing to do with the staff at West Bridgford there should be a Meet and Greet person for anyone who has not made an appointment to take details and arrange a meeting to suit all parties ! This could stop clients going and trying other funeral parlour !
5Joy Parsons14th Feb 2016
A very efficient and friendly team. Messages were clear and contact maintained throughout. The order of service was very tastefully done and we felt that there was personal attention and care at all times.
4Chris Clifford14th Feb 2016
There was a delay in receipt of the Orders of Service which was disappointing to say the least
I received a voicemail to apologise with a promise of a follow up
This was not received
Other than this Brian was excellent as were his ' team. '
Chris Clifford
Nigel Lymn Rose replied
Mr Clifford. First of all let me apologise again for this most unfortunate incident. I am a little further concerned because as Jackie could not get you by telephone she sent a letter first class on Thursday evening explaining that we would investigate. I did this on Friday andvwrotevtonyou yesterday but missed tyevSaturday morning mail collection. I will scan both letters and email them to you on Monday. Once again sorry. Nigel.
5Jo McKinlay8th Feb 2016
When your husband is suddenly taken away from you so young in tragic circumstances whilst abroad on holiday, you feel as if your world has been shattered and life just can't continue. Travelling home with our 4 boys without him was one of the most difficult things to do, but then in the midst of all the grief and nightmares you know you have to move forward and sort a funeral for him which will pay the highest respect possible to an amazing man. Little did we know, when we were abroad and forced to make a decision on which funeral directors to use without even having the time to visit and ascertain if they were the right ones for us, that they would indeed become friends and the rock and support that I needed over the torturous weeks to follow. Within a day of arriving back in the UK we were invited to Lymn's in West Bridgford for a coffee and a chat with Sarah and Colum. The warmth, care, attention to detail, compassion and personalities of them both became immediately evident and we knew we had chosen the right funeral director's. For them it must have been one of the hardest funeral's to arrange-a young widow, four children, repatriation of my husband's body and a funeral service which defied the "normal" and had 400 in attendance. But they handled every detail to perfection at the same time as handling me to perfection too!! My constant visits to just talk and cry were always welcomed with open arms, a kiss on the cheek and a juice immediately in my hand! Their advice and attention to detail in arranging what I'm sure proved to be a very time consuming funeral was immaculate.Their utter sensitivity and understanding at the horror of me having to identify my husband's body and the aftermath which followed was commendable.There support on the day of the funeral, leaving someone else in charge of the office so that they could both be with me throughout the day, and Sarah clutching my arm as we walked together down the aisle behind the coffin. And afterwards, when everyone else has moved on, both Sarah and Colum have remained there-always caring, always in touch and always friends. I have said many a time-I walked in a stranger and left a friend. I can't say enough to do justice to these two wonderful people. They went the extra mile for myself and boys and we will forever be in their debt for everything they did.Thanks my two lovely friends! xx
5David Culpan8th Feb 2016
Excellent organisation and service from first to last
5Mike Chadwick28th Jan 2016
The Service offered by Lymns was always kind and considerate and extremely efficient. That is so important to get you through a difficult time. Highly recommended.
5Audrey Turner25th Jan 2016
Very helpful with any queries. Guided my four sons well in carrying the coffin into the chapel so all went smoothly. They helped to make, what is a sad occasion fairly easy to cope with. My thanks to them. Audrey Turner.
5John Edwards4th Jan 2016
Efficient and sensitive service. Good knowledge and understanding of religious aspects and requirements.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
Latest Verified Reviews
Sandra Tye15th Feb 2016
Fantastic service from Sarah and Colin !
They made this very sad time easier to deal with, their service was very professional and nothing was to much trouble .
Brian and the other members of the team also made us very at ease !
I think the only negative point and this is nothing to do with the staff at West Bridgford there should be a Meet and Greet person for anyone who has not made an appointment to take details and arrange a meeting to suit all parties ! This could stop clients going and trying other funeral parlour !
Joy Parsons14th Feb 2016
A very efficient and friendly team. Messages were clear and contact maintained throughout. The order of service was very tastefully done and we felt that there was personal attention and care at all times.
Chris Clifford14th Feb 2016
There was a delay in receipt of the Orders of Service which was disappointing to say the least
I received a voicemail to apologise with a promise of a follow up
This was not received
Other than this Brian was excellent as were his ' team. '
Chris Clifford
NAFD Member