A.W. Lymn is a family-run funeral director firm serving bereaved families from Edwalton, Tollerton, West Bridgford and other communities around the Nottingham area.
Latest Verified Reviews
Clare Watkins20th Sep 2021
A W Lymn were amazing at a very difficult time, they accommodated us in every way possible, they guided us through the whole process with great care and compassion. Santanna was absolutely wonderful, phoning and e-mailing throughout, she was so kind and thoughtful. I would definitely recommend to anyone in need of a funeral director.
Janet Calvert13th Sep 2021
A very professional and caring service - just what you need at such a difficult time. Would thoroughly recommend them.
Martin Burgess6th Sep 2021
Very respectful and sympathetic throughout. The options were clearly explained. All the little details were double checked. The result was everything went well on the day. Mum would have been happy with the service provided.
Thank you.
Established in 1992 and located at Rutland House, A.W. Lymn's West Bridgford office is run by funeral director Andrew Brown, with the assistance of funeral arranger Samantha Alla-Mensah. Edward Martin is the Senior funeral director for the south area and is also based at A.W. Lymn's West Bridgford Office
The branch includes two visiting rooms and a family rooms There is parking space to the back and front of the building.
The office is open Monday to Friday, from 9 am to 5 pm and on Saturdays, from 9 am to 12.30 pm. You can also get assistance at any time of the day by calling the telephone number and we will arrange an appointment at your convenience.
The branch covers all of West Bridgford and its surrounding area including Bradmore, Bunny, Compton Acres, Edwalton, Gamston, Holme Pierrepont, Keyworth, Tollerton, Widmerpool, Wilford, Willoughby on the Wolds, Wymeswold, Wysall and beyond.
Former president of the National Association of Funeral Directors, Nigel Lymn Rose, is a director at A W Lymn The Family Funeral Service, along with his sister Jackie and his son Matthew.
A W Lymn were amazing at a very difficult time, they accommodated us in every way possible, they guided us through the whole process with great care and compassion. Santanna was absolutely wonderful, phoning and e-mailing throughout, she was so kind and thoughtful. I would definitely recommend to anyone in need of a funeral director.
A.W. Lymn, West Bridgford Team replied
I am delighted to hear such lovely words and that we could be of great assistance throughout such a difficult time. Thank you, Santanna.
5Janet Calvert13th Sep 2021
A very professional and caring service - just what you need at such a difficult time. Would thoroughly recommend them.
A.W. Lymn, West Bridgford Team replied
It was a privilege to be able to help and support with the arrangements in such a difficult time and I am glad that my support made things a little bit easier. Take care, Santanna.
5Martin Burgess6th Sep 2021
Very respectful and sympathetic throughout. The options were clearly explained. All the little details were double checked. The result was everything went well on the day. Mum would have been happy with the service provided.
Thank you.
A.W. Lymn, West Bridgford Team replied
It was a pleasure being a part of the arrangements and I am pleased to hear that you felt everything was explained well. Thank you, Santanna.
5Diana Walton31st Aug 2021
From the outset, A.W.Lymn, and in particular their representative, Santanna Nightingale, were very professional. All aspects of the funeral service were discussed with clear explanations of the choices available. Once the decisions were made, everything was double checked. Santanna was very repectful, courteous and wanted to make sure we were happy with the final selections. She rang promptly if she had any questions and we felt the arrangements had been left in very safe hands.
The service, on the day, was beautiful and exactly what the family wanted and thanks to Lymn's excellent organisation, ran very smoothly. We were extremely happy that A.W.Lymn had helped us give Steve the funeral service he truly deserved. Thank you.
A.W. Lymn, West Bridgford Team replied
Thank you for taking the time to write such a kind review It was my pleasure assisting you through such a difficult time and I am glad that my support made things a little easier for you. All the best for the future - Santanna.
5Michael Archer31st Aug 2021
The whole family thought that the arrangements were excellent with everything going off without a hitch. I would certainly recommend them.
A.W. Lymn, West Bridgford Team replied
I am really pleased that everything ran smoothly and went to plan. All the best, Santanna.
5James Mather 27th Aug 2021
Professional from start to finish. The service and guidance offered by A.W. Lymn helped to make a sorrowful, difficult time far easier to navigate. Every aspect of the procedure ran smoothly. Highly recommended.
A.W. Lymn, West Bridgford Team replied
I am very pleased we were able to assist you and your family in providing a suitable tribute and that you appreciated our help through this difficult time. Thank you also for your recommendation. Andrew.
5Trevor Turney26th Aug 2021
I have nothing but praise for the way Santanna looked after us as a family she is a credit to A.W. LYMN. I have no hesitation in giving an Excellent rating for the service we received by all members of staff.
A.W. Lymn, West Bridgford Team replied
It was such a pleasure looking after your family and I’m really pleased to hear this amazing feedback, thank you! Santanna.
5Alex Kliszewicz25th Aug 2021
Very professional and pleasant. Everything done the way Dad would have liked it.
A.W. Lymn, West Bridgford Team replied
I’m really glad that we were able to help provide a suitable tribute, and it was an honour to assist you Alex, and Nick, with your fathers funeral. Thank you, Andrew.
5Angela Johnson18th Aug 2021
Very pleased with how it went
A.W. Lymn, West Bridgford Team replied
Thank you for taking he time to write a kind review Angela, we do hope the service helped you, and wish you all the best. Edward
5Julie Lowe15th Jul 2021
We were guided through a tragic family loss with incredible support and attention to detail.
Patience and understanding at a very difficult time.
We are very grateful for the support of Edward and the team
A big thank you to all
A.W. Lymn, West Bridgford Team replied
Julie, I was delighted to read your kind comments about the service we provided. I will be sure to share them with the team. It is heartening to know we made a difficult time a bit easier. Very best to all - Edward
5Anthony Williams3rd Jul 2021
I found Andrew to be very professional and also very personable, the day went very smoothly which I thank everyone at lymns for.
Anthony Williams
A.W. Lymn, West Bridgford Team replied
Thank you for taking time to leave a review, it was a pleasure to be able to help you through this difficult time and assist creating a suitable tribute to your mother. Andrew
5Marilyn Taylor27th Jun 2021
I would like to thank you very much for the superb service you made things so much easier for me as it was some thing I was dreading thank you again very much
A.W. Lymn, West Bridgford Team replied
I am very pleased we were able to help you through such a difficult time and provide a fitting send off. Thank you, Andrew
5Nigel Wilson 20th Jun 2021
A.W. Lymn were did a very good job organising my father's funeral, at all times they were very professional, yet friendly and helpful. On the day everything was exactly as planned, the funeral director was respectful, authoritative, helpful and understanding. I am happy to recommend.
A.W. Lymn, West Bridgford Team replied
I am very pleased we were able to help and make the day go as well as it could, especially with the sad situation you experienced the night before the funeral. I am also grateful to you for your recommendation. Thank you, Andrew.
5Michael Uwins30th May 2021
Lymn funeral services was really good I'd like to thank the funeral director Jane and your staff for all their help and consideration at the funeral of my wife Stella Uwins recently thank you. Kind Regards Mike Uwins.
A.W. Lymn, West Bridgford Team replied
I was very happy to help you through this and am glad that my support made things a little easier for you. Thank you, Jane.
5Louise Holder20th May 2021
Sympathetic and very helpful support and guidance from Andrew Brown at your West Bridgford office.
We couldn’t have asked for anything else from him at this sad time for our family.
We have already recommended the service we received from Lymn’s to our friends and family.
With thanks for everything you have done.
Louise Holder.
A.W. Lymn, West Bridgford Team replied
Thank you for taking the time to write this review for me. It was a privilege to be involved and help you and your family honour a much loved man. Take care, Andrew.
4Maura Dziuba4th May 2021
All due care and respect were provided. We were very pleased with the care and attention given to my deceased mother and especially the time we were allowed after the funeral to speak with the people attending, given the covid restrictions at the time.
Chloe Lymn Rose replied
We are pleased to see that you were satisfied with all that Courtney and Jane did to help you and your family though this sad time, but are sorry that the current COVID restrictions meant that you were unable to have all the element of the service that you would have ideally wanted for your Mother.
5Mandy Simons2nd May 2021
Nothing was too much trouble for Andrew. Everything was organised for me, lots of communication to make sure that my Dads funeral went smoothly. I appreciate
everything that was done for us.
A.W. Lymn, West Bridgford Team replied
I am very pleased I was able to help with the personal touches that made for a fitting tribute even under current restrictions. Thank you, Andrew.
5Alec Quail 17th Apr 2021
Thank you for providing such a professional and efficient service at a difficult time. Everything ran smoothly on the day and I would like to extend my family's thanks to Courtney and Edward.
A.W. Lymn, West Bridgford Team replied
I am really pleased that everything ran smoothly on the day and it was my pleasure to be there to support you throughout the arrangements. Thank you, Courtney.
5Michael Atkinson4th Apr 2021
Despite the Covid-19 restrictions Courtney handled the arrangements, for our Dad's funeral, in a very professional manner, ably assisted by Andrew.
This is the second time we have used AW Lymn at West Bridgford for funeral arrangements and we would have no hesitation in recommending them to future potential clients.
Mike & Richard Atkinson and Sally Wood.
Jackie Lymn Rose replied
Thank you for your kind words, particularly in relation to the assistance given to you by Courtney and Andrew. and it was a pleasure to meet you and your family on the day itself. I am sorry that this is the second time we have been called upon to help you with a funeral but am glad that we have once again provided our usual high standard of service and would thank you for your recommendation.
5Darrell Ledger28th Mar 2021
Very professional, understanding and accommodating very very pleased with the service
A.W. Lymn, West Bridgford Team replied
Thank you for your kind words, am I glad that you are so pleased with all that Louise and I did for you. Courtney.
5Debra Marie Gyngell26th Mar 2021
Calm and dissscreet yet very professionnal.
A.W. Lymn, West Bridgford Team replied
I am very pleased that we were able to help you through these difficult times. Thank you, Andrew.
5Adrian Ancliffe24th Mar 2021
Mum had a pre paid funeral plan, so a simple phone call from the nursing home where she passed away to the local West Bridgford branch of A.W.Lymn started the process.
The whole thing was dealt with in a highly professional manner.
Special praise go to Courtney, the funeral arranger and Richard, the funeral Celebrant, both of whom were very thorough and caring.
The funeral itself could not have been better, a perfect send off. Beautifully presented cars arrived on time with Paul, our driver, doing an excellent job in difficult circumstances. Everything about the service, the Order of Service booklets, the poems and delivery by Richard was excellent.
The whole thing was beautifully coordinated by Jackie, our Funeral Director on the day, who looked after everything in a very professional and sympathetic way.
Everyone who was allowed to attend agreed that it was a lovely, fitting funeral for my Mum.
Thank you to all concerned.
Adrian Ancliffe
A.W. Lymn, West Bridgford Team replied
Adrian, it was a privilege to take care of you and the rest of the funeral at the time of your Mum's funeral. The service was a fitting tribute to her and she clearly lived a long, full and fascinating life. Richard and Courtney also join me in thanking you for your kind words. Take care. Jackie.
5David Walton21st Mar 2021
Thank you for the sensitive way you handled our father’s funeral
It felt vey personal despite the difficult times
David Walton
Chloe Lymn Rose replied
We are glad that despite the difficult circumstances you were treated with sensitivity throughout and received a personal service. Thank you.
4Frank Mitchell20th Mar 2021
The service was in general very professional. However I think the lead person could have been more proactive in the detail organization over the phone. Answers were always forthcoming but only as a result of specific enquiries, which at stressful times such as bereavement are not always obvious to the client.
I understand the restrictions imposed by the Covid virus, which makes the telephone contact vitally important to ensure things are not missed or overlooked.
I make these observation in a constructive way, not as a complaint
Chloe Lymn Rose replied
Mr Mitchell, I was glad that I was able to personally oversee this funeral for you given our mutual friend and would thank you for this kind and balanced review. The current pandemic has made funeral arrangements very different to what we are used to and it is certainly more difficult to discuss all the elements of the service in a telephone call rather than during a face to face arrangement conversation. We have however taken your comments on board and will ensure that we learn from them. Thank you again, Jackie Lymn Rose.
1Anita Thompson16th Mar 2021
The way that we were dealt with from the beginning up until the actual funeral was extremely poor. There was a total lack of communication from the staff in the West Bridgford office. I cannot go into detail as it is too painful to discuss. I have registered an official complaint.
Matthew Lymn Rose replied
Mrs. Thompson. Thank you for getting in touch and sharing your concerns with me about communication between the West Bridgford Office and yourself. I am grateful for the time you have spent going through the detail, and very pleased to hear you describe the funeral on the day as being perfect. Thank you.
A W Lymn were amazing at a very difficult time, they accommodated us in every way possible, they guided us through the whole process with great care and compassion. Santanna was absolutely wonderful, phoning and e-mailing throughout, she was so kind and thoughtful. I would definitely recommend to anyone in need of a funeral director.
Janet Calvert13th Sep 2021
A very professional and caring service - just what you need at such a difficult time. Would thoroughly recommend them.
Martin Burgess6th Sep 2021
Very respectful and sympathetic throughout. The options were clearly explained. All the little details were double checked. The result was everything went well on the day. Mum would have been happy with the service provided.
Thank you.
