A.W. Lymn is a family-run funeral director firm serving bereaved families from Edwalton, Tollerton, West Bridgford and other communities around the Nottingham area.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
About Us
Established in 1992 and located at Rutland House, A.W. Lymn's West Bridgford office is run by funeral director Andrew Brown, with the assistance of funeral arranger Emily Case and reception and administration assistant Samantha Mensah. Edward Martin is the Senior funeral director for the south area and is also based at A.W. Lymn's West Bridgford Office
The branch includes two visiting rooms and a family rooms There is parking space to the back and front of the building.
The office is open Monday to Friday, from 9 am to 5 pm and on Saturdays, from 9 am to 12.30 pm. You can also get assistance at any time of the day by calling the telephone number and we will arrange an appointment at your convenience.
The branch covers all of West Bridgford and its surrounding area including Bradmore, Bunny, Compton Acres, Edwalton, Gamston, Holme Pierrepont, Keyworth, Tollerton, Widmerpool, Wilford, Willoughby on the Wolds, Wymeswold, Wysall and beyond.
Former president of the National Association of Funeral Directors, Nigel Lymn Rose, is a director at A W Lymn The Family Funeral Service, along with his sister Jackie and his son Matthew.
Many families describe careful attention during the planning stage, with staff taking time to understand their wishes and explain options clearly. Several mention how they were kept informed throughout the arrangements, with regular contact from the team and swift responses to questions as decisions needed to be made.
Families consistently speak to how the funeral day itself ran smoothly, with staff managing every detail discreetly so that they could focus on saying goodbye. Many note that the service felt personal and meaningful, reflecting their loved one well, and that the professionalism of those present—from the cars to the conduct of proceedings—gave them confidence and allowed them to feel supported without fuss.
Communication and responsiveness emerge repeatedly, with families appreciating that they were never rushed, always listened to, and made to feel their requests mattered. A number mention going through a difficult time with less stress because the team took care of practical concerns, explained costs clearly, and showed genuine understanding of what they were experiencing.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Sally Carnelley15th Aug 2022
Santanna was very caring and very good at her job she is a great asset to your company, everything was covered and her attention to detail was second to none, thank you for looking after my dad and making things run so smoothly
A.W. Lymn, West Bridgford Team replied
Sally, I appreciate the time taken to leave these kind words with this positive review. It was a pleasure being able to sit down with you and your family to come up with a perfect tribute for your father, Peter, and to make sure that you had my support throughout. Thank you again Sally and all the best. Santanna.
5Marcia Davy13th Aug 2022
A W Lymns we’re very professional in all they did. Very quick in their response after we lost our mother and in guiding us through the whole process.
I would like to thank Edward Martin for his visit and telephone conversations they were caring and sensitive and very supportive at a difficult time. Marcia Davy
A.W. Lymn, West Bridgford Team replied
Marcia, your kind words were lovely to read, we do appreciate you sharing them with us. We are pleased the service went well, and hopefully it was a fitting tribute to a well loved lady. Best wishes from us all.
5Andy Baines8th Aug 2022
Thank you for providing a most excellent & professional service
A.W. Lymn, West Bridgford Team replied
Thanks for such a positive review, it was an honour to be able to help again after assisting with your father’s funeral. I was glad we were able to have the service at the church that meant so much to her and the fact that there were so many outside the church goes to show how highly thought of she was. Andrew.
5Peter Gauntley2nd Aug 2022
Very professional service. Excellent order of service booklet.
There was one hiccough but was rectified efficiently and without fuss.
A very stress free service at a difficult time.
A.W. Lymn, West Bridgford Team replied
Thank you for taking the time to leave such a positive review, I am glad everything went smoothly and a lot of the stress was taken from your family and you were able to provide a fitting tribute for your mother. Andrew.
5Nigel Jahina15th Jul 2022
In the most emotional and distressing of times, I found the service, support and understanding provided by the team at AW
Lymn in West Bridgford extremely understanding and professional towards myself and my family in all our dealings. Special mention to Santanna who was first class and exceptionally helpful as we progressed all the necessary arrangements.
A.W. Lymn, West Bridgford Team replied
Nigel, it was an absolute pleasure to be able to assist you and your family to create a perfectly fitting tribute for your mother, Mary. We are grateful for the positive and kind feedback but more importantly, pleased that you felt well supported throughout. Thank you again and all the best- Santanna.
5Karen Wright3rd Jul 2022
The service which we received from Andrew and Santanna, in the West Bridgford office was exceptional.
A.W. Lymn, West Bridgford Team replied
Thank you for taking the time to leave such a positive review, it was an honour to help you achieve a fitting farewell to your mother.
5sheila Maslen21st Jun 2022
We recently had a double funeral for my mum and dad who died three weeks apart. All the staff at Lymns were brilliant . We first spoke with a member of the team three years ago to arrange a pre- payed plan.
The day was a sad time, but the staff at Lymns guided us through and made it a calm and relaxing day, with no dramas.
All the team were were very professional and would highly recommend Lymns to others.
Thankyou.
A.W. Lymn, West Bridgford Team replied
Thank you for taking time to leave such a positive review, we are glad we were able to assist and make the day as calm as possible. The pre-arranged plans reflected their individuality, especially the chosen coffins and it was a fitting end to be able to lay them to rest side by side in such lovely surroundings at the natural burial ground. Thank you again, Andrew.
5Tracey Coleman20th Jun 2022
Nothing was too much trouble. Andrew was fantastic and incredibly helpful. Highly recommended
A.W. Lymn, West Bridgford Team replied
Thank you for taking the time to leave a review and such kind words, it was a pleasure to assist especially as we had helped with Mrs Coleman previously. Andrew
5Philip Lovett19th Jun 2022
Excellent service, managed by an empathetic and knowledgeable team. I had absolute confidence that the team knew what they were doing and when and had the best interests of our family at the heart of everything they did. The team at the funeral directed things in a professional manner and everything felt under control at all times which is reassuring for such an important occasion.
Matthew Lymn Rose replied
Philip, thank you for writing in such detail about Andrew and the team who were involved in Mum's Service. I am sorry that I could not have been with you on the day, having known you, your Dad and your Mum for some time, but I am really pleased that my colleagues represented our family firm in the right way, and that the Service went in the way you would have hoped. Thank you.
5Helen Walsh5th Jun 2022
Thank you all
A.W. Lymn, West Bridgford Team replied
We do appreciate your positive review thank you and all the best. Santanna.
5Mike Waplington4th Jun 2022
My sister and I dealt with the West Bridgford office following our mum's death. Their attention to and understanding of our needs was excellent and nothing was any trouble for them with Santanna giving a very personal service to us.
A.W. Lymn, West Bridgford Team replied
It was a pleasure being there to help guide you through the arrangements for mum and I am pleased that everything was executed excellently. All the best Santanna.
5Charlotte May8th May 2022
I can’t adequately express how amazing Lymn were - from beginning to end - in providing vouchers for, planning and executing my late father’s funeral. They went over and above in every aspect, even agreeing to arrange flowers to our own brief rather than insisting on the designs in their brochure, I have no hesitation in recommending them. They made a terribly sad, stressful, experience as simple and calm as it could possibly have been. Thank you!
A.W. Lymn, West Bridgford Team replied
Thank you Charlotte for taking the time to leave such a positive review, it was a pleasure to help provide a suitable send off for your father, I know the florist enjoyed working with you to creating something unique and there were lots of comments on how good they looked. Andrew
5Victoria Spencer2nd May 2022
The team were brilliant supportive and respectful. They took care of everything. The service and burial were beautiful. They did my Dad proud.
A.W. Lymn, West Bridgford Team replied
Victoria, thank you for your kind words. It is our pleasure being able to help you through such a difficult time and to turn the arrangements into something beautiful. Take care- Santanna.
4Ian Turner30th Apr 2022
Handled with great sensitivity and compassion. Very expensive but I have nothing to compare with. Only thing that is stopping me giving excellent were some admin errors which caused a few unnecessary journeys.
Chloe Lymn Rose replied
Thank you for taking the time to leave this balanced and generally positive review. I am sorry that there was some confusion regarding a piece of paperwork and that this impacted upon your family, rest assured I have discussed this internally with the team at the office to understand better what happened, but please do accept our apologies for this. Thank you.
5Fiona Lewis30th Apr 2022
At a very sad time , Lymns we’re amazing. Nothing was too much trouble. We were helped through every stage with understanding and compassion.
Anja , the celebrant was also just perfect.
Thankyou all so much
A.W. Lymn, West Bridgford Team replied
Thank you Fiona for taking the time to write such a lovely review. We are pleased to hear that all of the arrangements went to plan and I feel privileged to have been able to see you through every step of the way. All the best- Santanna.
5Patricia Annesley21st Apr 2022
Sadly, another reason to use the services of Lymn's recently and once again the attention to detail was outstanding. Santanna in the West Bridgford office was especially helpful. My mother's funeral went without a hitch, so thank you.
A.W. Lymn, West Bridgford Team replied
Thank you Trish for these kind words we really do appreciate it. I am so pleased that your mother, Marguerite, had a perfect tribute and that we were able to support you through this sad time. All the best – Santanna.
5Gary Atkin18th Apr 2022
The second funeral I have had to arrange unfortunately in the last four years and Lymns have been fantastic. Made everything simple and were so understanding. The staff at West Bridgford I would recommend to anyone in this difficult time.
A.W. Lymn, West Bridgford Team replied
Thank you Gary for taking the time to leave these lovely words I am pleased that we were able to assist you in creating a fitting tribute for your mother. All the best- Santanna.
5Stephen Attewell 12th Apr 2022
My little princess was 12 years old and it was one of the hardest days of my life. Santanna at Lymns did an amazing job and is a credit to the industry, the funeral Director Matthew was fantastic, the attention to detail, colourful attire, the balloons on the cars and so one were just so much appreciated. Matthew was kind, considerate and gentle on the day with some very kind words and lovely support. Wayne our driver was also a credit to Lymns he was polite and professional but he too was genuinely a nice gent who really cared about his job and providing the mourners with a good service. I know my little girl would have approved and really liked Matthews Tie too :)
Thank you to everyone at Lymns from the bottom of my heart bless you all.
Matthew Lymn Rose replied
Stephen. Santanna, Wayne and I cannot thank you enough for expressing what you have in this review. Looking after someone like Freja is in many ways the worst part of our job, young people should not need the service we provide. Having said that, you and the family put together a wonderful tribute to a special girl, and we only played a small part in ensuring the day ran smoothly. Thanks again, I will ensure all the team see your comments.
5Julia Squire4th Apr 2022
The help and service we received from yourselves was excellent especially Santanna and Andrew at West Bridgeford
Thank you very much on behalf of Cris Julia Tim and Nick
A.W. Lymn, West Bridgford Team replied
It was a pleasure to be part of the arrangements for mum and to be there for you as a family every step of the way. Thank you for leaving these kind words, Santanna.
5Denise Clegg2nd Apr 2022
Very professional service. Dignity maintained throughout. Very helpful & efficient staff at West Bridgford branch
A.W. Lymn, West Bridgford Team replied
Glad we were able to assist providing a suitable tribute to David and Nottingham was able to salute a Yorkshire gentleman. Andrew.
5simon davis1st Apr 2022
All very good
A big thank you to Santanna for organising it. All very professionally done.
A.W. Lymn, West Bridgford Team replied
Thank you Simon for taking the time to leave this review. I am pleased to hear that everything went very well. All the best Santanna.
5Pamela Connolly25th Mar 2022
Could not have been more helpful
A.W. Lymn, West Bridgford Team replied
I am pleased that everything went as you had hoped, and we assisted in every way we could. Thank you, Andrew.
5Jenny Morley15th Mar 2022
Thank you for a very professional service you made a very difficult day a little easier
A.W. Lymn, West Bridgford Team replied
We all thank you for your kind review. We are pleased we were able to make things a little easier to you, and consider it a privilege to do so. Edward.
5Richard Dearnley13th Mar 2022
Five stars from us. Both Edward and Santanna have helped and supported us through the worst time of our lives, in arranging all aspects of the funeral for our son, Adam, who tragically passed away at 26 years of age.
Santanna set up a Justgiving page for us to raise funds to provide defibrillators in memory of Adam.
Everything on the day went ahead as planned - nothing was too much trouble.
Friendly and professional service throughout this difficult time.
With thanks,
Richard and Tricia.
A.W. Lymn, West Bridgford Team replied
We warmly thank you for your kind words, and that you have taken the time to share them. We were all very saddened by Adam’s sudden passing. Santanna and I, and the whole team were pleased to be able to offer you support and guidance through an extremely distressing time. From all of us here, we wish you both, Jack and everybody associated with Adam well moving forward. Thank you. Edward.
5Valerie Jeffery8th Mar 2022
Professional from start to finish everything ran like clockwork special mention to Santanna at West Bridgford and to Andrew who conducted on the day
Regards
A.W. Lymn, West Bridgford Team replied
Thank you Mrs Jeffery for allowing us to create a fitting tribute for your late husband Jeff, I am pleased to hear that you found everything to be excellent from start to finish. All the best Santanna.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
Latest Verified Reviews
Sally Carnelley15th Aug 2022
Santanna was very caring and very good at her job she is a great asset to your company, everything was covered and her attention to detail was second to none, thank you for looking after my dad and making things run so smoothly
Marcia Davy13th Aug 2022
A W Lymns we’re very professional in all they did. Very quick in their response after we lost our mother and in guiding us through the whole process.
I would like to thank Edward Martin for his visit and telephone conversations they were caring and sensitive and very supportive at a difficult time. Marcia Davy
Andy Baines8th Aug 2022
Thank you for providing a most excellent & professional service
NAFD Member