5 Alec Quail 17th Apr 2021

Thank you for providing such a professional and efficient service at a difficult time. Everything ran smoothly on the day and I would like to extend my family's thanks to Courtney and Edward.

5 Michael Atkinson 4th Apr 2021

Despite the Covid-19 restrictions Courtney handled the arrangements, for our Dad's funeral, in a very professional manner, ably assisted by Andrew. This is the second time we have used AW Lymn at West Bridgford for funeral arrangements and we would have no hesitation in recommending them to future potential clients.      Mike & Richard Atkinson and Sally Wood.

5 Darrell Ledger 28th Mar 2021

Very professional, understanding and accommodating very very pleased with the service 

5 Debra Marie Gyngell 26th Mar 2021

Calm and dissscreet yet very professionnal.

5 Adrian Ancliffe 24th Mar 2021

Mum had a pre paid funeral plan, so a simple phone call from the nursing home where she passed away to the local West Bridgford branch of A.W.Lymn started the process. The whole thing was dealt with in a highly professional manner. Special praise go to Courtney, the funeral arranger and Richard, the funeral Celebrant, both of whom were very thorough and caring. The funeral itself could not have been better, a perfect send off. Beautifully presented cars arrived on time with Paul, our driver, doing an excellent job in difficult circumstances. Everything about the service, the Order of Service booklets, the poems and delivery by Richard was excellent. The whole thing was beautifully coordinated by Jackie, our Funeral Director on the day, who looked after everything in a very professional and sympathetic way. Everyone who was allowed to attend agreed that it was a lovely, fitting funeral for my Mum. Thank you to all concerned. Adrian Ancliffe

5 David Walton 21st Mar 2021

Thank you for the sensitive way you handled our father’s  funeral  It felt vey personal despite the difficult times  David Walton

4 Frank Mitchell 20th Mar 2021

The service was in general very professional. However I think the lead person could have been more proactive in the detail organization over the phone. Answers were always forthcoming but only as a result of specific enquiries, which at stressful times such as bereavement are not always obvious to the client. I understand the restrictions imposed by the Covid virus, which makes the telephone contact vitally important to ensure things are not missed or overlooked. I make these observation in a constructive way, not as a complaint

1 Anita Thompson 16th Mar 2021

The way that we were dealt with from the beginning up until the actual funeral was extremely poor. There was a total lack of communication from the staff in the West Bridgford office. I cannot go into detail as it is too painful to discuss. I have registered an official complaint.

5 Margaret Belcher 8th Mar 2021

Very helpful

5 Diane Michelle Davies 7th Mar 2021

We recently used Lymms for our Mums funeral. From start to finish, they were amazing, they made a difficult time so much easier. The support with all aspects of the planning, from preparing the service leaflet , to ordering the flowers, was aided by Courtney, who did an amazing job.

5 Kelly Ritchie 2nd Mar 2021

I cannot thank everyone at Lymns enough, their care, respect and professionalism has been incredible. At such a sad and difficult time, we have been able to completely rely on Lymns. Andrew has been amazing, special thanks to him.

5 Jill Carrol 1st Mar 2021

A sensitive and considerate service from beginning to end: all factors were tactfully taken into consideration throughout, culminating in a beautifully apt funeral for Mum.  Thank you.

5 Karl Timmins 17th Feb 2021

Considering the constraints due to Covid, Lymn's did a wonderful job ***** 

5 Colin Snape 15th Feb 2021

Very pleased with all the funeral arrangements and their overall management.m

4 Elaine Taylor 13th Feb 2021

We were very impressed with the help we received in the planning of the funeral and the dignity and professionalism all displayed at the actual service whilst also putting us at ease and ensuring we all knew what to do at the time.

5 Melvyn Spicer 30th Jan 2021

Good, reliable and caring service from a reputable firm.

5 Andy Kettles 28th Jan 2021

There support and professionalism by the AW Lymn’s team in West Bridgford and others involved in this difficult time has been fantastic. They definitely made it easier and helped give the best send off for our father that was possible in Lockdown. I would recommend and will be in touch again with them when appropriate. I would like to say a big thank you to Andrew and Gaynor plus the rest of the AW Lyms team involved in my  father’s funeral. Andy K 

5 Rachel Sheach 7th Jan 2021

Professional, yet friendly and approachable.  Andrew at West Bridgford office led me through organising my mother’s funeral and Nigel and his team assisted us flawlessly throughout the event.  Could not have asked for more!  

5 Emily King 18th Dec 2020

Polite, professional and caring throughout the whole process.

3 Christopher Truswell 23rd Nov 2020

On reflection, although the day of the funeral service went well, the elementary mistakes in the funeral director’s administration procedures leading up to it, should not have occurred.

4 Simon Johnston 16th Nov 2020

Excellent, but the green death cert form went missing within Lymns, and when we met the hearse in our cars in front of the West Bridgford shop/office, the Lymn van was parked in the way so that "assembling" our cars was awkward.

4 Pamela Fairbanks 9th Nov 2020

Professional and helpful with gentle guidance through funeral process

5 Louise Elwell 3rd Nov 2020

Thank you so much. The day itself went very smoothly with no effort on my part, on a very emotional day. All individuals who I dealt with through out organising of the day were extremely helpful and supportive. The minister also gave a very good service and was a great guide and support.

5 Janet Grauberg 2nd Nov 2020

The team at Lymn's West Bridgford were really excellent. They were compassionate and empathetic as well as professional and knowledgeable. They went the extra mile to accommodate our requests and kept us informed at every stage. They took away a lot of worry at a difficult time.

5 Christopher Barnes 18th Oct 2020

Excellent service at all times and thank you