A.W. Lymn is a family-run funeral director firm serving bereaved families from Burton Joyce, Carlton, Gedling, Netherfield and other communities in the Gedling area.
Latest Verified Reviews
Jane Webster5th Jul 2025
Neil felt at ease planning his funeral with Paul Richardson. He loved the fact that they could reminisce about Nottingham in the 60's/70's and the shared people they knew.
The day went without a hitch, everyone was very attentive and respectful.
Thank you.
Jane Webster
Kenneth Jones2nd Jul 2025
Mark Ridout was not only professional but very kind ,caring and empathetic nothing was too much trouble. The whole team of Carlton office were all excellent.
Many thanks from our family.
Colin Scott21st Jun 2025
Emma, Mark and all the team were well organised, very helpful and considerate and did all we could have wished of them at a sad time.
I would not hesitate to recommend your services
Harrod House in Carlton, located on Church Street, serves as the purpose-designed home of A.W. Lymn The Family Funeral Service in the area. Originally established as G. Harrod and Sons, the business became part of the A.W. Lymn group in October 1994 following the acquisition of four funeral homes from Jason Beeson. As part of that transition, the company was proud to welcome Gerald Harrod, a member of the founding family, into the team.
In January 2018, the funeral home moved from its original location on Church Street to its current, larger premises. The building was renamed Harrod House in memory of Gerald, who passed away in 2013. Reflecting Gerald’s impact on the company.
The funeral home is led by Senior Funeral Director Mark Ridout, who brings decades of experience and compassionate care. He is supported by Funeral Director Paul Richardson and Funeral Arranger Emma Hemstock.
This branch serves the communities of Carlton, Bakersfield, Bulcote, Burton Joyce, Caythorpe, Colwick, Gedling, Lowdham, Mapperley, Netherfield, Sneinton, St Ann’s, and surrounding areas.
As part of A.W. Lymn The Family Funeral Service, a fifth-generation family-run business established in 1907, Harrod House continues the proud tradition of respectful, bespoke funeral care under the guidance of directors Nigel, Matthew, and Jackie Lymn Rose.
Neil felt at ease planning his funeral with Paul Richardson. He loved the fact that they could reminisce about Nottingham in the 60's/70's and the shared people they knew.
The day went without a hitch, everyone was very attentive and respectful.
Thank you.
Jane Webster
A.W. Lymn, Carlton Team replied
Dear Jane, thank you for taking the time to leave a great review of our services at the Carlton Office. I’m so very sorry I had to meet Neil under such sad circumstances, and I will always remember meeting him together with yourself. It has been a privilege for Emma and I to guide you and all your family through this very distressing and challenging time following the very sad loss of Neil. We wish you all the very best in moving forwards. Kindest regards, Paul and Emma.
5Kenneth Jones2nd Jul 2025
Mark Ridout was not only professional but very kind ,caring and empathetic nothing was too much trouble. The whole team of Carlton office were all excellent.
Many thanks from our family.
A.W. Lymn, Carlton Team replied
Many thanks for your lovely review. It was a real honour for us all, as a team, to be able to carry out the arrangements for Mrs Jones just as you wished. It was certainly a privilege and to see so many people in church and, indeed, at the crematorium afterwards was proof of the high esteem in which Valerie and you as a family were evidently held. Mark and all the team at Carlton
5Colin Scott21st Jun 2025
Emma, Mark and all the team were well organised, very helpful and considerate and did all we could have wished of them at a sad time.
I would not hesitate to recommend your services
A.W. Lymn, Carlton Team replied
Colin, thank you so much for taking the time to leaving the team at Carlton such a lovely review. It was a privilege for us to help with the funeral arrangements. Emma
5Phillipa Wardle20th Jun 2025
I can’t recommend Carlton Lymn’s highly enough. They made what was a difficult time much easier by being so supportive and helpful. Nothing was to much trouble for them, Paul was so lovely and offered his advice when we needed it. Thank you
A.W. Lymn, Carlton Team replied
Dear Phillipa, thank you for taking the time to leave a great review of our services at the Carlton Office. I am so very sorry that it has been necessary to have had to instruct us following the very sad loss of your deeply loved Mother. It has been a privilege to guide you and all your family through this fraught and distressing time. We wish you and all your family all the very best in moving forwards. Kindest regards, Paul and Team Carlton.
5Helen Crampton9th Jun 2025
Thank you to the whole team at Lymn's, you made this process so much easier with your help and support, from the first meeting to the day of Mum's funeral. You were kind, sensitive and compassionate and very respectful, giving Mum a wonderful send off to be proud of. We thank you from the bottom of our hearts.
A.W. Lymn, Carlton Team replied
Helen, it was a privilege for the team at Carlton to help with the arrangement for your Mum. Thank you for taking the time to leave such a kind and thoughtful review. Emma, Mark and Paul.
5Malcolm Fearn25th May 2025
We couldn’t have asked for more care & compassion at such a difficult time. Paul & the staff at Carlton were always professional & available whenever needed. Thank you.
A.W. Lymn, Carlton Team replied
Dear Malcolm, Michele & Paul, thank you for taking the time to leave a great review of our services at the Carlton Office. I am so very sorry that it has been necessary to have to had instruct our services following the very sad loss of Marge a very deeply loved Wife, Mother and Grandmother. It has been a privilege for us to guide you through this very distressing time, and we wish you all well in moving forwards. Kindest regards, Paul & Team Carlton.
5Leigh Motherwell10th May 2025
A massive big thank you to Lymns for looking after dad.
He looked so peaceful and at rest. Which was a great comfort.
We could not fault the Lymns team, who provided a professional and compassionate service throughout.
We will be forever grateful to Lymns for their efforts.
A.W. Lymn, Carlton Team replied
Leigh, thank you for taking the time to leave a review for us here at Carlton. I am so glad that we were able to help put your mind at rest with regards to seeing Dad. Emma, Mark and Paul
5Kate Bird4th May 2025
A truly professional service from start to finish. Would happily recommend
A.W. Lymn, Carlton Team replied
Dear Kate, thank you for taking the time to leave a great review of our services at the Carlton Office. I’m so very sorry that it has been necessary to have had to instruct our services following the very sad loss of your deeply loved Father. It has been a privilege to guide you and all your family through this very distressing time, and I wish you all the very best in moving forwards. Kindest regards, Paul.
5Mandy Shepherd15th Apr 2025
Absolutely wonderful service!
I have never have had to organise a funeral before,Emma was fantastic,she made myself and my sister feel at ease!
As for the cars and the gentlemen who served us they were fabulous too!
My bosses are relatives to the Lymn Rose family and have passed on my gratitude to them!
Thankyou everyone of you!
You made our day easier with your profesionalism!
Thanks again!
Regards Mandy😃
A.W. Lymn, Carlton Team replied
Mandy, thank you so much for your kind and caring review. It was a privilege to guide you through the arrangements for Ray. Emma.
5Natalie Sharpe13th Apr 2025
Emma has been so professional throughout the process, also very friendly and attentive. As the daughter in law I tried so hard to take all the arrangements from my husband and his mum and Emma helped me in so many ways.
A.W. Lymn, Carlton Team replied
Natalie, thank you for taking the time to leave such a kind and thoughtful review. It was a privilege to guide you through the funeral arrangements for Keith, and support you at such a difficult time.
5Susan Audrey 'Sue' Taylor24th Mar 2025
Thank you so much for your lovely care to me and my family your support was so much appreciated.Paul was so kind and arranged the Jaguar car which was perfect .
Kind regards
Sue, Helen and Claire
A.W. Lymn, Carlton Team replied
Dear Sue, Helen and Clair.
We are so glad that you felt supported through this very difficult time, and so pleased that we were able to arrange for the Jaguar on the day of Clive’s funeral. Take care, Team Carlton.
5Paula Rogers17th Mar 2025
I cannot thank the staff at Lyms Carlton enough for all there compassion and support through this difficult time me and my family have had to deal with.
They couldn’t do enough for us especially Emma & Paul.
They gave my father the most wonderful send off.
I couldn’t have asked for more.
I will be eternally grateful to them.
The most professional and caring service you could ask for in all aspects.
Paula & family x
A.W. Lymn, Carlton Team replied
Paula, thank you for taking your time to leave a such lovely review, it is appreciated by all of us here at Carlton.
It was a privilege to support you through the arrangements for your Dad, and we are pleased you found our staff compassionate and professional.
Once again, thank you!
Team Carlton
5Ellis Walker7th Mar 2025
Thanks for making a difficult. event memorable by providing a high standard i at all times
A.W. Lymn, Carlton Team replied
Dear Ellis, thank you for taking the time to leave such a kind review. It was a privilege to help take care of the funeral arrangements for Sheila, from the team at Carlton.
5Pauline Masters1st Mar 2025
A W Lymn were excellent from start to finish. Emma helped us put everything in place and answered any questions. On the day of Andy’s funeral Paul was our Funeral Director and he and his team were excellent. He helped us get through it and nothing was too much trouble. Arron was our Celebrant. He was so friendly right from the start and did us proud on the day. The funeral was held at Gedling Crematorium and it was perfect. I can highly recommend all the services from AW Lymn at Carlton.
Pauline Masters
A.W. Lymn, Carlton Team replied
Pauline, thank you for taking the time to leave such a heartfelt review. It was a privilege for the team here at Carlton to help and guide you through the arrangements and look after you on the day. I will of course pass on your kind words to Arron and the crematorium. Emma.
5Chris Hodson1st Mar 2025
I could not fault a single thing. From the initial telephone call from Paul Ridout, so courteous, kind, sympathetic and professional, to meeting with Emma Hemstock,who again was so kind and courteous and helpful. Our interaction with Paul Richardson was also extremely gentle and courteous and helpful. They are an excellent team who know exactly how to treat people and are also extremely professional, and not at all overbearing. Nigel, Jackie and Matthew should be proud of them for the brilliant way in which , without seeming to promote Lymns as a Company, the team show utmost professionalism, combined with courtesy, sympathy and kindness
Nigel Lymn Rose replied
Thank you Chris for your lovely words of appreciation for the services provided by our family company in general and the team at Carlton consisting of Mark, Paul and Emma in arranging and servicing the funeral of your cousin. I am sorry that I did not realise your involvement and so Jackie, Matthew and I are late in offering our condolences. I am fully aware that your father George held our family company in high esteem and that we have been able to live up to that reputation. Again thank you for your high appraisal. Nigel Lymn Rose.
5Janet Beavis7th Feb 2025
Handled with compassion and professionalism throughout.
A.W. Lymn, Carlton Team replied
Jan, it was a privilege to help you with Rod’s funeral arrangements. Thank you for taking the time to leave a kind review. Emma.
5Edward Hopkins4th Feb 2025
Excellent service,help and support from Mark and his team. Very kind,caring, efficient. Top notch and very respectful of loved ones who have died too! Thank you all so much.
A.W. Lymn, Carlton Team replied
Edward, thank you for taking the time to leave such a kind review. It was our privilege to help make the arrangements for Winifred’s funeral. Mark and the Carlton team.
5Jeffrey Bowler23rd Jan 2025
I couldn’t have wished for a more caring day from Lymn’s team,from day one to the saddest dayy day of my life when we said goodbye to our beloved Mum,thank you so much for your expertise and professionalism when looking after our Family on a very sad day
A.W. Lymn, Carlton Team replied
Thank you Jeff for leaving such a kind and thoughtful review. It was a privilege to take care of your Mum and to guide you through the arrangements. Emma, Mark & Paul.
5Tania Mackerracher7th Jan 2025
We recently used the Carlton branch where our contact was Emma. From start to finish she and the team were very professional, genuinely empathetic and delivered a great service. Would highly recommend.
A.W. Lymn, Carlton Team replied
Tania, thank you for leaving such a kind and positive review. It was an absolute privilege to take care of the funeral arrangements for your Mum. It was also a privilege to be able to attend the service and hear your wonderful eulogy. Emma, Paul and Mark.
5Michelle McCoy27th Dec 2024
From the moment you collected my Dad you took good care of him and us as a family. We can’t thank you enough.
A.W. Lymn, Carlton Team replied
Dear Michelle, Thank you for taking the time to leave a review. It was a privilege to take care of your Dad, from all at Carlton.
5Jan Bird17th Dec 2024
Excellent, empathetic service from start to finish. Staff on hand to assist throughout the process and nothing was too much trouble. The funeral itself was flawless and dignified. I wouldn't choose any other funeral director service.
A.W. Lymn, Carlton Team replied
Jan, thank you for taking the time to leave such a lovely review. It was an absolute privilege to help with the funeral arrangements for Stuart. It was lovely to hear the stories you told, and a delight to see Stuart’s boots with the floral arrangements in them. Thanks again, Emma, Paul and Mark.
5Kim Challacombe9th Dec 2024
Paul was very caring, polite and professional and led us through a very difficult time. On the day of the funeral of my brother, Paul and his team made the sad occasion a beautiful day of remembrance. Thank you A.w. Lymn, Carlton, everything was perfect.
A.W. Lymn, Carlton Team replied
Dear Kim, Thank you for taking the time to leave a fantastic review of our services at the Carlton Office and for your high appraisal of my Colleagues on the day of Mark’s Funeral. I’m so very sorry that it has been necessary for you to instruct us following the very sad and sudden loss of your deeply loved Brother Mark. It has been a privilege to guide you and all your family through this very distressing and challenging time and I wish you all the very best in moving forwards. Kindest regards, Paul.
5Vivien Smith25th Nov 2024
Thankyou for everyone who was involved in Rogers funeral a very sad time but you were all very understanding… Thankyou
Nigel Lymn Rose replied
Viv, it was sad but certainly a privilege to oversee Roger’s funeral, a man I had known and respected for nearly 40 years. I thought both the service in Church and at the Crematorium were a marvellous reflection on Roger’s life and I am pleased that you found the services provided by our team at Carlton helpful. Thank you for your high appraisal. Nigel
5Andy Shepherd18th Nov 2024
Following our beloved Mum’s recent passing we were recommended to use AW Lymns at Carlton for all the funeral arrangements. Right from the outset they were absolutely superb and Emma made the whole process far less stressful than we’d anticipated. Paul and his team who looked after us on the day were wonderful. I would recommend them without hesitation to anyone. Thank you
A.W. Lymn, Carlton Team replied
Andy, thank you for taking the time to leave such a lovely and thoughtful review. It was a privilege to look after you, David and the rest of your family at such a difficult time. Emma, Paul and Mark.
5Denise Leigh29th Oct 2024
The sensitivity, care and attention to detail shown by the staff made a highly emotional time much easier. We are truly grateful to them for their work in taking the pressure off us and making things run so smoothly.
A.W. Lymn, Carlton Team replied
Thank you Denise for such a lovely review.
It was a privilege to work with you from your first contact all the way through, making the arrangements for Mother’s service. Mark
Neil felt at ease planning his funeral with Paul Richardson. He loved the fact that they could reminisce about Nottingham in the 60's/70's and the shared people they knew.
The day went without a hitch, everyone was very attentive and respectful.
Thank you.
Jane Webster
Kenneth Jones2nd Jul 2025
Mark Ridout was not only professional but very kind ,caring and empathetic nothing was too much trouble. The whole team of Carlton office were all excellent.
Many thanks from our family.
Colin Scott21st Jun 2025
Emma, Mark and all the team were well organised, very helpful and considerate and did all we could have wished of them at a sad time.
I would not hesitate to recommend your services
