A.W. Lymn Carlton

455 reviews

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A.W. Lymn is a family-run funeral director firm serving bereaved families from Burton Joyce, Carlton, Gedling, Netherfield and other communities in the Gedling area.

Latest Verified Reviews

Maria Erotokritou 11th Sep 2018

A wonderful professional service. I have never dealt with funeral directors but the personal service, kindness and patience shown to me and my family eased somewhat the grief we all feel. they were thoroughtful and  showed great commitment.  Nothing was no trouble, even with last minute requests. On the day, the team were so accommodating and helpful, and everything so was professional. 

Susan Kirk 3rd Sep 2018

Very professional and helpful

Jo Kelley 26th Aug 2018

I cannot thank the staff enough for all their help and guidance since my mum sadly died. A special mention to Mark who supported my family throughout my mums funeral They treated her with the respect and care she most definitely deserved, I cannot praise them enough.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Church Street
Carlton
Nottinghamshire
NG4 1BJ

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

Harrod House in Carlton, located on Church Street, serves as the purpose-designed home of A.W. Lymn The Family Funeral Service in the area. Originally established as G. Harrod and Sons, the business became part of the A.W. Lymn group in October 1994 following the acquisition of four funeral homes from Jason Beeson. As part of that transition, the company was proud to welcome Gerald Harrod, a member of the founding family, into the team.

In January 2018, the funeral home moved from its original location on Church Street to its current, larger premises. The building was renamed Harrod House in memory of Gerald, who passed away in 2013. Reflecting Gerald’s impact on the company.

The funeral home is led by Senior Funeral Director Mark Ridout, who brings decades of experience and compassionate care. He is supported by Funeral Director Paul Richardson and Funeral Arranger Emma Hemstock.

This branch serves the communities of Carlton, Bakersfield, Bulcote, Burton Joyce, Caythorpe, Colwick, Gedling, Lowdham, Mapperley, Netherfield, Sneinton, St Ann’s, and surrounding areas.

As part of A.W. Lymn The Family Funeral Service, a fifth-generation family-run business established in 1907, Harrod House continues the proud tradition of respectful, bespoke funeral care under the guidance of directors Nigel, Matthew, and Jackie Lymn Rose.

Latest Obituaries

Susan   Battison 'Sue'

Susan Battison 'Sue'

Jun 1957 - Mar 2026

Melanie    Wood

Melanie Wood

Jul 1963 - Mar 2026

Doris Irene   Roper

Doris Irene Roper

Feb 2026 - Apr 1934

Marg   Clark

Marg Clark

Oct 1938 - Feb 2026

View more

Verified Reviews

Verified Reviews

  • 5 Maria Erotokritou 11th Sep 2018

    A wonderful professional service. I have never dealt with funeral directors but the personal service, kindness and patience shown to me and my family eased somewhat the grief we all feel. they were thoroughtful and  showed great commitment.  Nothing was no trouble, even with last minute requests. On the day, the team were so accommodating and helpful, and everything so was professional. 

    Chloe Lymn Rose replied
    We are glad that the kindness and patience shown by Mark and his team helped ease your grief at this sad time. We are also pleased that all your requests were met regardless of when you asked for them and that everything went well on the day. Thank you.
  • 5 Susan Kirk 3rd Sep 2018

    Very professional and helpful

    Chloe Lymn Rose replied
    Thank you for your high appraisal of our team at Carlton.
  • 5 Jo Kelley 26th Aug 2018

    I cannot thank the staff enough for all their help and guidance since my mum sadly died.
    A special mention to Mark who supported my family throughout my mums funeral
    They treated her with the respect and care she most definitely deserved, I cannot praise them enough.

    Chloe Lymn Rose replied
    Thank you for this wonderful review and your special mention for Mark. We are pleased that your mum was treated with care and respect and that Mark offered great support to you and your family throughout.
  • 5 Antoinette Faulkner 13th Aug 2018

    On behalf of my family I would like to thank the staff at Lymns, Carlton for the expert advice and their sympathic help and care in preparing for my Mother's Funeral. The whole process went through with exceeding care and professionalism. Due respect and calm dignity made the process more bearable. 
    Thank you very much
    A Faulkner

    Chloe Lymn Rose replied
    All the team at Carlton join me in thanking you for this lovely review. They are glad that their calm dignity, respect, care and professionalism made this sad time a little more bearable for you. Thank you.
  • 5 Jennifer Molinaro 10th Aug 2018

    Not the first time Mark has helped us through a difficult time. He is always patient and kind,nothing is too much trouble !
    and no doubt we shall have to use him again although as he says not too soon!!!


    Thank you for everything!!

    Chloe Lymn Rose replied
    We are sorry that it has been necessary for you to require our services on more than one occasion recently but are glad that Mark was able to once again offer great support and guidance and he joins me in thanking you for taking the time to leave this lovely review.
  • 5 Linda Grundy 6th Aug 2018

    The day could not have gone better if it was for the Queen her self, every one from start to end was lovely, I have had so many comments about how well every thing went on the day. All our thank to all involved.

    Chloe Lymn Rose replied
    Thank you for this wonderful review, we are glad that you, your family and others in attendance were so pleased with the service.
  • 5 Nigel Crammond 5th Aug 2018

    AW LYM we're kind respectful and dignified from Mark Ridout and all members of staff. All staff were kind hearted and respected myself and mum and went out there way to get us through a sad and emotional day. There support was excellent

    Chloe Lymn Rose replied
    At this sad and emotional time we are glad that Mark and the rest of his team went out of their way to support you and were both kind hearted and respectful. Thank you.
  • 5 Barbara Shipley 29th Jul 2018

    On behalf of my family & myself we would like to say a huge thankyou to all staff at Lymns of Carlton especially Mark Collishaw who looked after us even befor my husband Roy passed away on 2nd July 2018 also  Brendan Flanagan who took our service for us it couldn't have been a better day to celebrate the life of my beloved Roy, to end the afternoon my grandson & myself released a Dove which was so magical for me.
    Again a massive thank  you to all concerned 
    Best wishes ,
    Barbara Shipley & all my family xx

    Chloe Lymn Rose replied
    We are pleased that Mark offered great support and service both while discussing your husbands funeral wishes beforehand and again at the time of making the arrangements. We are also pleased that the release of the Dove made the service magical for you, your grandson and the rest of your family and Mark joins me in thanking you for taking the time to leave this wonderful review. Thank you.
  • 5 Margaret Mason 23rd Jul 2018

    All our needs and requests were handled very well by Lymns. We were really pleased with their service and would highly recommend them to anyone.

    Chloe Lymn Rose replied
    Thank you for your kind review and recommendation, we are pleased that all your needs and requests were dealt with efficiently and that you were really pleased with the service you received.
  • 5 Jo Milne 17th Jul 2018

    Mark Collishaw at A.W. Lymn Carlton was excellent from start to finish in helping me to arrange my sister's funeral. He is so professional and came up with some good ideas when I was struggling to decide what to do with certain things. Mark is very personable and nothing is too much trouble for him. He even hand stuck 450+ diamantes to my sister's coffin and helped me come up with a bespoke design. I went to see a couple of funeral homes before deciding and none came close to A.W. Lymn. Mark, the Funeral Director on the day was also very good and they even arranged for someone to look after my sister's dogs because I wanted them to walk her in to the Crematorium. Mark Collishaw even took time after work to attend my sister's celebration of life at Colwick Hall because we wanted him to attend part of the day, as he had put so much effort in.

    There were a couple of things on the day of the funeral that were slightly disappointing (seats not reserved as requested which meant older family members were standing at the back as so many people came and the car used for family had minor dust layer on dashboard and window ledges). I also didn't have a very positive or warm experience with City Flowers which is a shame as they are part of A.W. Lymn and in the end I opted for a separate florist. However, overall I would not hesitate to recommend A.W.Lymn at Carlton and cannot thank Mark Collishaw enough for his support during a very sad and difficult time.

    Chloe Lymn Rose replied
    Dear Jo, thank you so much for taking the time to leave this lovely and detailed review, particularly in regard to the exceptional service, support and advice you received from Mark. He has asked me to pass on that it was a privilege to help you arrange Wendy's funeral, to see a sad occasion become a celebration of life and in a small way to get to know Wendy's personality. We are however sorry that there were slight issues with regards to seating in the chapel and dust in the cars and both of these matters have been discussed with the relevant staff so we can learn from them. We are also sorry that you felt that you did not receive warm or positive service from the staff in City Flowers and we would welcome any additional feedback or information in relation to this so we can look into it further for you. Thank you once again for both your kind words and your recommendation.
  • 5 Denise Swann 15th Jul 2018

    Very very helpful and caring I felt very comfy nothing was to much trouble felt at ease mark who organised everything was very nice n helpful thankyou for looking after us and particularly my husband the sad day went perfect x

    Chloe Lymn Rose replied
    We are pleased you found Mark to be helpful and caring and he is glad that he was abe to help you create a perfect service. Thank you.
  • 5 Lynn Hickling 2nd Jul 2018

    Mark Collishaw was excellent in meeting our needs sympathetically, he was supportive when required & gently advised us when we asked for his help, funeral was excellent, my Dad would have been proud, everything perfect & smoothly operated from our perspective as customers though I'm sure behind the scenes was a different story to ensure my Dad had a beautiful service
    Every problem Mark was there to sort out & available whenever we called, nothing seemed too much, the staff scheduled to support Dads funeral day were superb, courteous, respectful & patient, thank you for helping make our last goodbye as special as we wanted it to be
    Daughter Karen & wife Lynn

    Chloe Lymn Rose replied
    Mark joins me in thanking you for your very kind and detailed review. He is pleased that was able to offer support and guidance, and that he was always available to answer and questions you had. He is also glad that he was able to help you create a beautiful service for Dad which ran smoothly on the day itself. Thank you.
  • 5 Linda Foster 1st Jul 2018

    A W Lymn  Carlton were excellent,they made organising my husbands funeral very easy and the staff were brilliant.I cannot thank them enough

    Chloe Lymn Rose replied
    Thank you for your kind words, we are pleased that the support of the team at Carlton made the organisation of the funeral a little easier for you.
  • 5 Julie Welch 15th Jun 2018

    We found A.W.Lymn Carlton to be very caring, sympathetic and efficient during a very sad time for us.  Thank you. 

    Chloe Lymn Rose replied
    We are pleased that the team at Carlton treated you with care and sympathy and that the arrangements were efficiently handled for you. Thank you.
  • 5 Peter Dabrowski 22nd May 2018

    The attitude of the staff was exemplary. The service they provided was efficient, well organised and personal unlike other funeral directors in the area and I would have no hesitation in recommending them to others in need of excellent funeral care.

    Chloe Lymn Rose replied
    Thank you for your kind words and recommendation, we are pleased that Mark and the Carlton team offered an exemplary efficient and well organised service which left you feeling well looked after by a caring group of individuals. Thank you.
  • 5 Vanessa Haw 6th May 2018

    Thorough and helpful throughout a difficult time 

    Chloe Lymn Rose replied
    We are pleased you were well supported by the team at Carlton during this difficult time. Thank you.
  • 5 Mrs Anne Hallam 29th Apr 2018

    Very professional as usual.

    Chloe Lymn Rose replied
    We are pleased that you once again received professional service from the team at Carlton and we would thank you for taking the time to review our service.
  • 5 Karin Lee 17th Apr 2018

    I found the staff were very sympathetic and courteous and will be recommending there services to others.

    Chloe Lymn Rose replied
    We are pleased you found the team at Carlton to be sympathetic and courteous nd would thank you for both taking the time to leave this review and for your recommendation.
  • 5 Deborah Owen 15th Apr 2018

    Lymns pulled out all the stops. An absolutely amazing job in all areas. Can’t fault them. Staff so accommodating, nothing too much trouble.

    Chloe Lymn Rose replied
    We are pleased that nothing was too much trouble for the team at Carlton and that they pulled out all the stops to help you create an amazing service. Thank you.
  • 5 Anne Gent 3rd Apr 2018

    Mark and his Team at the Carlton Office, provided a caring and professional service to our family, following my late father's death at home. We were empathically supported through a series of decisions, which lead to a memorable Funeral Service and we are very grateful for the excellent  service we received from Mark in particular.

    Chloe Lymn Rose replied
    Thank you for this kind review, we are pleased that the empathetic support and guidance offered by Mark help you create a memorable service for your late father.
  • 3 Mr Roger Bacon 3rd Apr 2018

    Lots of things to do - usually one or two at a time. Problem with payment information - had to ask twice. Lost the early payment amount (not my fault)
    Also really expensive final bill!!!! Amount kept going up and up.
    Not what you need at this difficult time.

    Chloe Lymn Rose replied
    Thank you for taking the time to leave this review of the service offered by our Carlton office. We are sorry that you thought that the final bill was expensive, but the account raised was as per the original estimate we provided with the only extras being for additional services that you requested after the estimate was supplied. As with many processes there are various stages of a funeral arrangement which must be completed by the family rather than the funeral director and although we strive to take away as many of these stresses as possible for the families we serve it is not possible for us to deal with everything, but we apologise if this placed additional pressure on you at this difficult time. If there is anything that you wish to discuss with us directly then please do not hesitate to contact either the Carlton office or our Head Office where we can investigate any matters of concern further for you. Thank you.
  • 5 Jeffrey James Wilson 3rd Apr 2018

    Thoroughly professional from start to finish - well done guys....

    Chloe Lymn Rose replied
    We are pleased you received professional service throughout and would thank you for this positive review.
  • 5 Dominique Jackson 2nd Apr 2018

    AW Lymns were always there to provide support with documents that were required and handled everything with up most sensitivity.
    The speaker they recommend (Victoria) was a lovely down to earth lady who gave my father a great send off.
    We would use both of them again.

    It would be nice to have access to a 6 seater car though because my family would have preferred to be transported together.

    Chloe Lymn Rose replied
    We are pleased that the team at Carlton treated you with sensitivity, offered support with all the arrangements and recommended a suitable celebrant to oversee the service. We are sorry that you were a little disappointed that you could not all sit together to travel to the funeral. Our vintage fleet can still accommodate six passengers but unfortunately our modern Rolls-Royces cannot.
  • 5 Kerry Budding 12th Mar 2018

    We have used the services of A W Lynn for all of our family funerals and would recommend their services without hesitation.  

    Our dealings with Mark Ridout throughout have been excellent but more importantly was the compassion he showed in our loss.

    Christopher and Kerry Budding

    Chloe Lymn Rose replied
    We are pleased that Mark treated you with care and compassion throughout and would thank you for continuing to use the services of our family company on the sad occasion of your family funerals.
  • 5 Margaret Coy 25th Feb 2018

    excellent from start to finish.sensitive, understanding,professional.

    Chloe Lymn Rose replied
    We are pleased that Mark's professional, understanding and sensitive manner helped guide you at this sad time and are grateful to you for taking the time to leave this positive review.

Address
Church Street
Carlton
Nottinghamshire
NG4 1BJ

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Maria Erotokritou 11th Sep 2018

A wonderful professional service. I have never dealt with funeral directors but the personal service, kindness and patience shown to me and my family eased somewhat the grief we all feel. they were thoroughtful and  showed great commitment.  Nothing was no trouble, even with last minute requests. On the day, the team were so accommodating and helpful, and everything so was professional. 

Susan Kirk 3rd Sep 2018

Very professional and helpful

Jo Kelley 26th Aug 2018

I cannot thank the staff enough for all their help and guidance since my mum sadly died. A special mention to Mark who supported my family throughout my mums funeral They treated her with the respect and care she most definitely deserved, I cannot praise them enough.

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