A.W. Lymn is a family-run funeral director firm serving bereaved families from Burton Joyce, Carlton, Gedling, Netherfield and other communities in the Gedling area.
Latest Verified Reviews
Mark Jonathan Smith26th Nov 2025
Very professional, empathic and compassionate
Ronald Daykin25th Nov 2025
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Alan Wright25th Nov 2025
Thank you for the thoughtful and kindness you have shown from our first contact with you through to the funeral and beyond. You always made sure that any queries or changes were delt with promptly and with care. A special thank you to Paul Richardson for always keeping us informed and making everything run so smoothly.
Harrod House in Carlton, located on Church Street, serves as the purpose-designed home of A.W. Lymn The Family Funeral Service in the area. Originally established as G. Harrod and Sons, the business became part of the A.W. Lymn group in October 1994 following the acquisition of four funeral homes from Jason Beeson. As part of that transition, the company was proud to welcome Gerald Harrod, a member of the founding family, into the team.
In January 2018, the funeral home moved from its original location on Church Street to its current, larger premises. The building was renamed Harrod House in memory of Gerald, who passed away in 2013. Reflecting Gerald’s impact on the company.
The funeral home is led by Senior Funeral Director Mark Ridout, who brings decades of experience and compassionate care. He is supported by Funeral Director Paul Richardson and Funeral Arranger Emma Hemstock.
This branch serves the communities of Carlton, Bakersfield, Bulcote, Burton Joyce, Caythorpe, Colwick, Gedling, Lowdham, Mapperley, Netherfield, Sneinton, St Ann’s, and surrounding areas.
As part of A.W. Lymn The Family Funeral Service, a fifth-generation family-run business established in 1907, Harrod House continues the proud tradition of respectful, bespoke funeral care under the guidance of directors Nigel, Matthew, and Jackie Lymn Rose.
Dear Mark, thank you for taking the time to leave a great review of our services at the Carlton Office. I am so very sorry that it has been necessary to have had to instruct us following the very sad loss of your much-loved Mother. It has been a privilege to guide you and all your family through this very distressing time. I wish you all the very best in moving forwards. Kindest regards, Paul and Team Carlton.
5Ronald Daykin25th Nov 2025
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A.W. Lymn, Carlton Team replied
Dear Rodey
Thank you for taking the time to leave a kind review. It was a privilege to take care of you and your family again. - Emma & Team Carlton
5Alan Wright25th Nov 2025
Thank you for the thoughtful and kindness you have shown from our first contact with you through to the funeral and beyond. You always made sure that any queries or changes were delt with promptly and with care. A special thank you to Paul Richardson for always keeping us informed and making everything run so smoothly.
A.W. Lymn, Carlton Team replied
Dear Alan, thank you for taking the time to leave a great review of our services at the Carlton Office. I’m so very sorry that it has been necessary to instruct us following the sad and sudden loss of your deeply loved wife Jacqui. It has been a privilege to guide you and all your family through this very stressful time. I wish you and your family the very best in moving forwards. Kindest regards, Paul, Mark & Emma
5Thelma Aris22nd Nov 2025
My husband’s funeral was conducted with compassion, sensitivity, and professionalism. The entire journey, from the first telephone call to the presentation of a memory box when we arrived at the Wake, was conducted with quiet dignity and care. We are so very grateful.
A.W. Lymn, Carlton Team replied
Thank you for your lovely review. We are pleased that we could help you with the arrangements for Fred at such a difficult time. Emma, Paul and Mark
5Helena Giacone17th Nov 2025
Respectful, sincere, professional from start to finish, the finest of quality from flowers to the service provided.
A.W. Lymn, Carlton Team replied
Dear Helena
Thank you for such a kind review for the team here at Carlton. It was a privilege to help with Franco’s funeral arrangements. - Emma & The Team at Carlton
5Michael Tracey16th Nov 2025
Absolutely blown away by the standard of professionalism from Paul and team at Lymn’s of Carlton. So grateful for the good counsel and sensitive approach as well as the flexibility in allowing us to plan the perfect send off for mum. We will be able to look back on mum’s funeral as a fitting and dignified tribute. Thank you so much to Paul, Emma and Isobel and anyone else who aided us in the most difficult weeks of our lives.
A.W. Lymn, Carlton Team replied
Dear Michael, thank you for taking the time to leave a great review of our services at the Carlton Office and for your high appraisal of my colleagues Emma and Isobel. It has been a privilege for us to guide you and all your family through this very difficult and challenging time following the very sad and sudden loss of your deeply loved mother. Please take care and we wish you all the very best in moving forwards. Kindest regards, Paul, Emma and Isobel.
5Val Quinton8th Nov 2025
Lovely kind staff
A.W. Lymn, Carlton Team replied
Dear Mrs Quinton, thank you for taking the time to leave a great review of our services at the Carlton Office. I am so very sorry that it has been necessary to have had to instruct us following the very sad loss of your beloved husband Pete. It has been a privilege to guide you and all your family through this very distressing time. I wish you all the very best in moving forwards. Kindest regards, Paul and Team Carlton
5Valerie Anderson21st Oct 2025
Our Funeral Director Paul Richardson has been excellant throughout this awful time. He has been kind, understanding and thoughtful and helped us through.
Words cannot state how thankful we are for his help.
A.W. Lymn, Carlton Team replied
Dear Valerie, thank you for taking the time to leave a great review of our services at the Carlton Office. I am so very sorry that it has been necessary for you to have had to instruct us following the very sad loss of a very deeply loved husband and father. It has been a great privilege to guide you, Tamar and Corday through this very fraught and distressing time. I wish you all the very best in moving forwards. Kindest regards, Paul and Team Carlton.
5Helen Marshall7th Oct 2025
Very helpful and compassionate.
A.W. Lymn, Carlton Team replied
Helen, thank you for taking the time to leave a review. We are so please that you found us helpful and compassionate, it was a privilege to help take care of Mum’s funeral arrangements. - Emma
5Roger Harwood29th Sep 2025
Really good attention to detail. They made the whole service run very smoothly so I didn't have to worry.
A.W. Lymn, Carlton Team replied
Thank you Mr Harwood for the lovely review. It was a real privilege to help with Jenny’s funeral arrangements. - Emma
5Paul Stanley29th Sep 2025
Mark was very attentive to our requirements & offered fantastic support to us all
A.W. Lymn, Carlton Team replied
Thank you for the lovely review, Paul. It was certainly a privilege to help you and the family to arrange such a meaningful service for your Dad especially as it was so soon after your Mum’s funeral. I thought that Peter’s service was so calming and respectful, complimented by your lovely choice of music, pictures and the lighting of the candle. - Mark
5Michelle McCoy9th Sep 2025
Lymns Carlton conducted my Dads funeral in December so when my Mum passed away in August we didn’t hesitate to go back to them. Emma, Mark and Russell were so helpful and the day went so smoothly with some personal touches suggested (yellow ties instead of black) nothing was too much hassle.
A.W. Lymn, Carlton Team replied
Michelle, thank you for taking the time to leave such a thoughtful and positive review for us here at Carlton. It was a privilege to help with Mel’s funeral arrangements. All the staff looked lovely in their yellow ties. Emma, Mark Russ and Paul.
5Michael Nolan5th Sep 2025
Every aspect of Lymn’s service was excellent, from the moment we contacted them to saying our goodbyes. Their guidance, compassion and attention to detail was first class. All the staff from the lady on reception, Mark, Paul,Colum to our drivers were thoroughly professional.
Many Thanks
Michael Nolan
A.W. Lymn, Carlton Team replied
Thank you, Michael, for your wonderful review and all your kind comments. From my first conversation and making all the arrangements to Paul carrying out the funeral, it was am honour to be able to work on your Brother’s arrangements to ensure they were fitting and exactly what you wanted, even down to our selection of Colum as celebrant reflecting Bernard’s brass band connections. - Mark and The Carlton Team
5Michael Sidney Radford5th Sep 2025
On a very difficult day the funeral director and his work colleagues we
A.W. Lymn, Carlton Team replied
Dear Michael, thank for taking the time to leave a 5 start review. That is very kind of you and it was our privilege to help with the funeral arrangements - Emma and Team Carlton
5Pauline Carol Byrne23rd Aug 2025
Right from the beginning funeral directors treated me with respect and guided me through the whole process and made sure my husband was well taken care of.
There attention to detail helped create a beautiful farewell giving comfort to me and my family.
A.W. Lymn, Carlton Team replied
Dear Pauline, thank you for taking the time to leave a great review of our services at the Carlton Office. I am so very sorry that it has been necessary to have had to instruct us following the very sad loss of your deeply loved husband. It has been a privilege to guide you and all your family through this very fraught and distressing time. We wish you all the very best in moving forwards. Kindest regards, Paul & Team Carlton
5Margaret Guest23rd Aug 2025
I would like to say thank you to all concerned who helped make this time
bearable.especially Kevin Browne our friend and neighbour Who-in spite of the hot weather he lead Eric
From his home up the hill and ready for his last journey…thank you doesn’t seem
Enough. For everyone of you who helped me through this time thank you.
Margaret Guest.
A.W. Lymn, Carlton Team replied
Margaret, there can be no greater privilege than to arrange and conduct the funeral of a friend or neighbour and Eric was both to me. One of life’s true gentleman, I shall miss his kindness and friendship.
The funeral you arranged for Eric was a wonderful celebration of a very long life, very well lived and you did him proud – he would have been delighted with the eulogy you so elegantly created for him.
- Kevin
5Julia Doyle23rd Aug 2025
Very considerate and took care of everything for us. Thank you
A.W. Lymn, Carlton Team replied
Thank you Julia for your review and lovely comments. It was certainly a privilege to be of assistance in carrying out all your requirements for Father’s funeral. - Mark and The Carlton Team
5Jayne McCaughey19th Aug 2025
Thankyou to all the wonderful staff who gave pete a fabulous send off from beginning to end it was all done with care and professionalism
A.W. Lymn, Carlton Team replied
Jayne
Thank you for taking the time to leave such a kind and thoughtful review. It was a privilege to help take care of the funeral arrangements for Pete. Emma, Mark & Paul.
5Cheryl Allcock19th Aug 2025
Sadly this is the second time I've used the A W Lymn carlton branch, but on each occasion they were excellent. So kind and sympathetic and guided
our family through a very difficult process.
Keeping in contact with us every step of the way and always taking the time to ask how we were doing.
I can highly recommend their services
A.W. Lymn, Carlton Team replied
Dear Cheryl, thank you for your very kind review of our services at the Carlton Office. I am so very sorry that it has been necessary to have had to instruct our services following the very sad loss of your beloved Mother. It has been a great privilege to guide you and Julie together with all your family through this very upsetting time. I wish you, Julie and all your family the very in moving forwards. Kindest regards, Paul & Team Carlton
5Patricia Jean 'Pat' Axtell18th Aug 2025
Very professional and helpful. Helped in every way they could. Would recommend them
A.W. Lymn, Carlton Team replied
Dear Pat, thank you for taking the time to leave a kind review of our services at the Carlton Office. I am so sorry that it has been necessary to have had to instruct us following the very sad and sudden loss of your deeply loved Son ‘Dazza.’ It has been a great privilege to guide you and all your family through this very distressing time, and I wish you all the very best in moving forwards. Kindest regards, Paul & Team Carlton
5Paul Harper15th Aug 2025
The service that lymn’s gives you allows you to lay your loved one to rest with the least amount of stress giving your family time to grieve
They also make you feel so important and that your family are so special.
Thank you
A.W. Lymn, Carlton Team replied
Dear Paul, thank you for taking the time to leave a great review of our services at the Carlton Office. I am so very sorry that it has been necessary to have had to instruct us following the very sad loss of your deeply loved father. It has been a great privilege to guide you and all your family through this very distressing and fraught time. We all wish you the very best in moving forwards. Kindest regards, Paul and Team Carlton.
5Eoin May3rd Aug 2025
Professional aand caring
A.W. Lymn, Carlton Team replied
Dear Eoin, thank you for taking the time to leave a great review of our services at the Carlton Office. It has been a privilege for us to guide you through this distressing and fraught time following the very sad loss of your dearly loved Cousin Mary. We wish you well in moving forwards. Kindest regards, Paul & Team Carlton.
5Gerald Martin20th Jul 2025
Couldn’t have asked for more
A.W. Lymn, Carlton Team replied
Thank you Mr. Martin for taking the time to leave such a kind positive review. It was a privilege to help with the funeral arrangements for Mrs. Martin - Thank you all the Carlton Team
5Deanne Taylor19th Jul 2025
Thank you so much for going above and beyond. You were there whenever we needed help. I would always recommend Lymns having used you so many times in the past professionally. Thanks to Mark,Emma and Richard our Celebrant. A lovely send off for an amazing person x
A.W. Lymn, Carlton Team replied
Many thanks Deanne for such a lovely review. It was clear from the start how deeply Kieron was loved by you all and it was a privilege to be able to carry out your wishes reflecting his interests and character in a service which was at once respectful but also uplifting and, at times, light hearted. - All the team at Carlton
5Steven Thompson5th Jul 2025
Thank you for all your help we would not have known where to start to celebrate Iris's life, we are very happy with everything you did for us.
A.W. Lymn, Carlton Team replied
Steve, thank you for taking the time to leave a lovely review. It was a privilege to help with the arrangements for Iris’ funeral. Emma, Mark and Paul
Thank you for the thoughtful and kindness you have shown from our first contact with you through to the funeral and beyond. You always made sure that any queries or changes were delt with promptly and with care. A special thank you to Paul Richardson for always keeping us informed and making everything run so smoothly.
