A.W. Lymn is a family-run funeral director firm serving bereaved families from Burton Joyce, Carlton, Gedling, Netherfield and other communities in the Gedling area.
Latest Verified Reviews
Ellis Walker7th Mar 2025
Thanks for making a difficult. event memorable by providing a high standard i at all times
Pauline Masters1st Mar 2025
A W Lymn were excellent from start to finish. Emma helped us put everything in place and answered any questions. On the day of Andy’s funeral Paul was our Funeral Director and he and his team were excellent. He helped us get through it and nothing was too much trouble. Arron was our Celebrant. He was so friendly right from the start and did us proud on the day. The funeral was held at Gedling Crematorium and it was perfect. I can highly recommend all the services from AW Lymn at Carlton.
Pauline Masters
Chris Hodson1st Mar 2025
I could not fault a single thing. From the initial telephone call from Paul Ridout, so courteous, kind, sympathetic and professional, to meeting with Emma Hemstock,who again was so kind and courteous and helpful. Our interaction with Paul Richardson was also extremely gentle and courteous and helpful. They are an excellent team who know exactly how to treat people and are also extremely professional, and not at all overbearing. Nigel, Jackie and Matthew should be proud of them for the brilliant way in which , without seeming to promote Lymns as a Company, the team show utmost professionalism, combined with courtesy, sympathy and kindness
Harrod House in Carlton, located on Church Street, serves as the purpose-designed home of A.W. Lymn The Family Funeral Service in the area. Originally established as G. Harrod and Sons, the business became part of the A.W. Lymn group in October 1994 following the acquisition of four funeral homes from Jason Beeson. As part of that transition, the company was proud to welcome Gerald Harrod, a member of the founding family, into the team.
In January 2018, the funeral home moved from its original location on Church Street to its current, larger premises. The building was renamed Harrod House in memory of Gerald, who passed away in 2013. Reflecting Gerald’s impact on the company.
The funeral home is led by Senior Funeral Director Mark Ridout, who brings decades of experience and compassionate care. He is supported by Funeral Director Paul Richardson and Funeral Arranger Emma Hemstock.
This branch serves the communities of Carlton, Bakersfield, Bulcote, Burton Joyce, Caythorpe, Colwick, Gedling, Lowdham, Mapperley, Netherfield, Sneinton, St Ann’s, and surrounding areas.
As part of A.W. Lymn The Family Funeral Service, a fifth-generation family-run business established in 1907, Harrod House continues the proud tradition of respectful, bespoke funeral care under the guidance of directors Nigel, Matthew, and Jackie Lymn Rose.
Thanks for making a difficult. event memorable by providing a high standard i at all times
A.W. Lymn, Carlton Team replied
Dear Ellis, thank you for taking the time to leave such a kind review. It was a privilege to help take care of the funeral arrangements for Sheila, from the team at Carlton.
5Pauline Masters1st Mar 2025
A W Lymn were excellent from start to finish. Emma helped us put everything in place and answered any questions. On the day of Andy’s funeral Paul was our Funeral Director and he and his team were excellent. He helped us get through it and nothing was too much trouble. Arron was our Celebrant. He was so friendly right from the start and did us proud on the day. The funeral was held at Gedling Crematorium and it was perfect. I can highly recommend all the services from AW Lymn at Carlton.
Pauline Masters
A.W. Lymn, Carlton Team replied
Pauline, thank you for taking the time to leave such a heartfelt review. It was a privilege for the team here at Carlton to help and guide you through the arrangements and look after you on the day. I will of course pass on your kind words to Arron and the crematorium. Emma.
5Chris Hodson1st Mar 2025
I could not fault a single thing. From the initial telephone call from Paul Ridout, so courteous, kind, sympathetic and professional, to meeting with Emma Hemstock,who again was so kind and courteous and helpful. Our interaction with Paul Richardson was also extremely gentle and courteous and helpful. They are an excellent team who know exactly how to treat people and are also extremely professional, and not at all overbearing. Nigel, Jackie and Matthew should be proud of them for the brilliant way in which , without seeming to promote Lymns as a Company, the team show utmost professionalism, combined with courtesy, sympathy and kindness
Nigel Lymn Rose replied
Thank you Chris for your lovely words of appreciation for the services provided by our family company in general and the team at Carlton consisting of Mark, Paul and Emma in arranging and servicing the funeral of your cousin. I am sorry that I did not realise your involvement and so Jackie, Matthew and I are late in offering our condolences. I am fully aware that your father George held our family company in high esteem and that we have been able to live up to that reputation. Again thank you for your high appraisal. Nigel Lymn Rose.
5Janet Beavis7th Feb 2025
Handled with compassion and professionalism throughout.
A.W. Lymn, Carlton Team replied
Jan, it was a privilege to help you with Rod’s funeral arrangements. Thank you for taking the time to leave a kind review. Emma.
5Edward Hopkins4th Feb 2025
Excellent service,help and support from Mark and his team. Very kind,caring, efficient. Top notch and very respectful of loved ones who have died too! Thank you all so much.
A.W. Lymn, Carlton Team replied
Edward, thank you for taking the time to leave such a kind review. It was our privilege to help make the arrangements for Winifred’s funeral. Mark and the Carlton team.
5Jeffrey Bowler23rd Jan 2025
I couldn’t have wished for a more caring day from Lymn’s team,from day one to the saddest dayy day of my life when we said goodbye to our beloved Mum,thank you so much for your expertise and professionalism when looking after our Family on a very sad day
A.W. Lymn, Carlton Team replied
Thank you Jeff for leaving such a kind and thoughtful review. It was a privilege to take care of your Mum and to guide you through the arrangements. Emma, Mark & Paul.
5Tania Mackerracher7th Jan 2025
We recently used the Carlton branch where our contact was Emma. From start to finish she and the team were very professional, genuinely empathetic and delivered a great service. Would highly recommend.
A.W. Lymn, Carlton Team replied
Tania, thank you for leaving such a kind and positive review. It was an absolute privilege to take care of the funeral arrangements for your Mum. It was also a privilege to be able to attend the service and hear your wonderful eulogy. Emma, Paul and Mark.
5Michelle McCoy27th Dec 2024
From the moment you collected my Dad you took good care of him and us as a family. We can’t thank you enough.
A.W. Lymn, Carlton Team replied
Dear Michelle, Thank you for taking the time to leave a review. It was a privilege to take care of your Dad, from all at Carlton.
5Jan Bird17th Dec 2024
Excellent, empathetic service from start to finish. Staff on hand to assist throughout the process and nothing was too much trouble. The funeral itself was flawless and dignified. I wouldn't choose any other funeral director service.
A.W. Lymn, Carlton Team replied
Jan, thank you for taking the time to leave such a lovely review. It was an absolute privilege to help with the funeral arrangements for Stuart. It was lovely to hear the stories you told, and a delight to see Stuart’s boots with the floral arrangements in them. Thanks again, Emma, Paul and Mark.
5Kim Challacombe9th Dec 2024
Paul was very caring, polite and professional and led us through a very difficult time. On the day of the funeral of my brother, Paul and his team made the sad occasion a beautiful day of remembrance. Thank you A.w. Lymn, Carlton, everything was perfect.
A.W. Lymn, Carlton Team replied
Dear Kim, Thank you for taking the time to leave a fantastic review of our services at the Carlton Office and for your high appraisal of my Colleagues on the day of Mark’s Funeral. I’m so very sorry that it has been necessary for you to instruct us following the very sad and sudden loss of your deeply loved Brother Mark. It has been a privilege to guide you and all your family through this very distressing and challenging time and I wish you all the very best in moving forwards. Kindest regards, Paul.
5Vivien Smith25th Nov 2024
Thankyou for everyone who was involved in Rogers funeral a very sad time but you were all very understanding… Thankyou
Nigel Lymn Rose replied
Viv, it was sad but certainly a privilege to oversee Roger’s funeral, a man I had known and respected for nearly 40 years. I thought both the service in Church and at the Crematorium were a marvellous reflection on Roger’s life and I am pleased that you found the services provided by our team at Carlton helpful. Thank you for your high appraisal. Nigel
5Andy Shepherd18th Nov 2024
Following our beloved Mum’s recent passing we were recommended to use AW Lymns at Carlton for all the funeral arrangements. Right from the outset they were absolutely superb and Emma made the whole process far less stressful than we’d anticipated. Paul and his team who looked after us on the day were wonderful. I would recommend them without hesitation to anyone. Thank you
A.W. Lymn, Carlton Team replied
Andy, thank you for taking the time to leave such a lovely and thoughtful review. It was a privilege to look after you, David and the rest of your family at such a difficult time. Emma, Paul and Mark.
5Denise Leigh29th Oct 2024
The sensitivity, care and attention to detail shown by the staff made a highly emotional time much easier. We are truly grateful to them for their work in taking the pressure off us and making things run so smoothly.
A.W. Lymn, Carlton Team replied
Thank you Denise for such a lovely review.
It was a privilege to work with you from your first contact all the way through, making the arrangements for Mother’s service. Mark
5Nikki Aston29th Oct 2024
Everything from start to finish was faultless. Impeccable, professional and very sympathetic.
A.W. Lymn, Carlton Team replied
Thank you Nikki for a lovely review. I can only imagine how difficult it must have been for you all to make the arrangements for someone as young as Nick but am pleased that you were satisfied with everything and wish you and the family all the very best for the future. Mark.
5Lisa O'Rourke27th Oct 2024
Thank you for handling my father’s funeral with expertise, dignity and compassion, every step of the way.
A special thanks to Paul, Emma and Mark at the Carlton Branch for adding the personal touch!
A.W. Lymn, Carlton Team replied
Dear Lisa, Thank you for taking the time to leave a great review of our services at the Carlton Office and for your high appraisal of my Colleagues Mark and Emma. I’m so very sorry that it has been necessary to have had to instruct us following the very sad loss of your beloved Father. It has been a privilege for us to guide you through this very distressing time and we all wish you and all your family well in moving forwards. Kindest regards, Paul, Mark & Emma.
5Julie Horsburgh24th Oct 2024
Professional from my first contact with Emma at Carlton Branch . Equally Mark who helped me on the day .
Thank you
A.W. Lymn, Carlton Team replied
Thank you, Jill, for leaving such a nice and positive review. It was a privilege to help you at such a difficult time. Emma, Mark & Paul
5Simon Hulbert11th Oct 2024
Lymns were professional from beginning to end they are a wonderful company been using for many many years.
Everything was dealt with with compassion and kindness, gentleness which made the family feel very comforted at all stages. Nothing was a problem thank you Lymns .
A.W. Lymn, Carlton Team replied
Thank you Simon for such a lovely review. It was an honour to be able to take over where Emma left off with you and carry out Mother’s funeral which was made even more emotional not realising that Donald and Bob were part of the family also. I hope everything went well at St Mary’s. Thank you again. Mark
5Ronald Daykin30th Sep 2024
I cannot express how kind and helpful they are and they really make you feel like you’re all part of a family. Thank you all so much for the support during the passing of my mum. I’ll never forget that.
A.W. Lymn, Carlton Team replied
Dear Gemma, Thank you for taking the time to leave a great review of our services at the Carlton Office. I’m so very sorry that it has been necessary to instruct us following the very sad loss of your deeply loved Mother. It has been a privilege for us all to guide you and all your family through this very distressing and challenging time. We wish you all the very best in moving forwards. Kindest regards, Paul, Emma, and Mark
5Matthew Eyre24th Sep 2024
Great service, product and professionalism from beginning to end.
A.W. Lymn, Carlton Team replied
Thank you Matthew for leaving such a kind review. It was our privilege to take care of Beverley’s funeral arrangements. It was a shame we didn’t get to meet, but I am so pleased everything went according to plan on the day. Emma
5Philip Marriott22nd Sep 2024
Thank you to all the staff at Lymn's for the help, care and dignity they provided for our recent family bereavement.
A.W. Lymn, Carlton Team replied
Phil, thank you for leaving such a kind review. It was a privilege to guide yourself and Ian through a difficult time. Emma, Paul & Mark.
5Christina Baxter18th Sep 2024
The service we received from AW Lymn for my mother's funeral was exceptional. It was a slightly complicated funeral but nothing was too much trouble for Mark whose care and compassion guided us through the whole process at a very difficult time for us.
Thank you Mark and all the Carlton staff for the kindness and understanding shown to our family and for the utmost professionalism and respect shown on the day of the funeral.
Christina and family
A.W. Lymn, Carlton Team replied
Thank you so much Christina for such a lovely review. It was an honour for you to entrust Mother’s arrangements to us and to be able to carry out all your requests to your satisfaction. A privilege indeed. Mark.
5Jacqueline Kinirey16th Aug 2024
Thank you for making a difficult day run smoothly
The flowers were beautiful especially the cricket bat.
A big thank you from myself and my sisters for an excellent service.
A.W. Lymn, Carlton Team replied
Dear Jacqueline, thank you for taking the time to leave a great review of our Services at the Carlton Office and for your high appraisal of my Colleagues at City Flowers. It has been a privilege to guide you and all your family through this this very distressing time following the very sad loss of your deeply loved Father. We all wish you well in moving forwards. Kindest regards, Paul, Emma, and Mark
5Gillian Parker Holmes30th Jul 2024
Professional, kind and respectful. Excellent, thorough organisation and planning. Can’t thank them enough for making my Dad’s funeral so beautiful -genuinely lovely people to work with.
A.W. Lymn, Carlton Team replied
Louisa & Gillian. It was our absolute privilege to take care of the funeral arrangements for your Dad. Thank you for taking the time to leave such a thoughtful review for the team here at Carlton.
5Judy Earnshaw15th Jul 2024
I was arranging a funeral. From a distance and I was very grateful for the help and advice I received from Emma, totally professional in every way. Thank you Emma. On the day everything was conducted with dignity and the guidance and help received was excellent. Again thank you.
A.W. Lymn, Carlton Team replied
Dear Judy. Thank you for taking the time to leave this review. It must have felt very daunting for you to arrange Janet’s funeral from a distance. I am very happy that you felt supported by the team here at Carlton. Best wishes, Emma, Paul & Mark.
5Anita Chadwin13th Jul 2024
Kept us informed every step of the way. Nothing was too much trouble. Listened to our requests and gave advice when we asked. All staff very friendly and professional through out our visits to the office.
A.W. Lymn, Carlton Team replied
Thank you for taking the time to leave such a kind review. It was a privilege for the team here at Carlton to help with the arrangements for your Mum’s funeral.
Thanks for making a difficult. event memorable by providing a high standard i at all times
Pauline Masters1st Mar 2025
A W Lymn were excellent from start to finish. Emma helped us put everything in place and answered any questions. On the day of Andy’s funeral Paul was our Funeral Director and he and his team were excellent. He helped us get through it and nothing was too much trouble. Arron was our Celebrant. He was so friendly right from the start and did us proud on the day. The funeral was held at Gedling Crematorium and it was perfect. I can highly recommend all the services from AW Lymn at Carlton.
Pauline Masters
Chris Hodson1st Mar 2025
I could not fault a single thing. From the initial telephone call from Paul Ridout, so courteous, kind, sympathetic and professional, to meeting with Emma Hemstock,who again was so kind and courteous and helpful. Our interaction with Paul Richardson was also extremely gentle and courteous and helpful. They are an excellent team who know exactly how to treat people and are also extremely professional, and not at all overbearing. Nigel, Jackie and Matthew should be proud of them for the brilliant way in which , without seeming to promote Lymns as a Company, the team show utmost professionalism, combined with courtesy, sympathy and kindness
