A.W. Lymn is a family-run funeral director firm serving bereaved families from Burton Joyce, Carlton, Gedling, Netherfield and other communities in the Gedling area.
Latest Verified Reviews
Dave Milner11th Aug 2020
Mark Ridouk was very kind, gentle, efficient, helpful, and compassionate. He helped to lift me and guide me a very painful time in my life and explained things all the way through the proceedings and was always there if I needed help. I can not thank him enough. Janice's Husband. Dave.
Peter Jackson10th Aug 2020
Outstanding and considerate personal care given. Extremely grateful for your services.
Peter & Veronica Jackson
Stephanie Pindor5th Aug 2020
The service recieved from Lymns from the begining has been excellent .All staff that we met were caring ,and professional in both manner and appearance.
The service provided feels very personalised and we were always given time, and support.
Nothing was too much trouble for Mark ,and he was able to provide any help and guidance we needed in a timley manner.Everyone who attended the funeral commented on the professionalism and kindness of Mark and his colleagues .
Thank you
Harrod House in Carlton, located on Church Street, serves as the purpose-designed home of A.W. Lymn The Family Funeral Service in the area. Originally established as G. Harrod and Sons, the business became part of the A.W. Lymn group in October 1994 following the acquisition of four funeral homes from Jason Beeson. As part of that transition, the company was proud to welcome Gerald Harrod, a member of the founding family, into the team.
In January 2018, the funeral home moved from its original location on Church Street to its current, larger premises. The building was renamed Harrod House in memory of Gerald, who passed away in 2013. Reflecting Gerald’s impact on the company.
The funeral home is led by Senior Funeral Director Mark Ridout, who brings decades of experience and compassionate care. He is supported by Funeral Director Paul Richardson and Funeral Arranger Emma Hemstock.
This branch serves the communities of Carlton, Bakersfield, Bulcote, Burton Joyce, Caythorpe, Colwick, Gedling, Lowdham, Mapperley, Netherfield, Sneinton, St Ann’s, and surrounding areas.
As part of A.W. Lymn The Family Funeral Service, a fifth-generation family-run business established in 1907, Harrod House continues the proud tradition of respectful, bespoke funeral care under the guidance of directors Nigel, Matthew, and Jackie Lymn Rose.
Mark Ridouk was very kind, gentle, efficient, helpful, and compassionate. He helped to lift me and guide me a very painful time in my life and explained things all the way through the proceedings and was always there if I needed help. I can not thank him enough. Janice's Husband. Dave.
Chloe Lymn Rose replied
Mark has asked that I pass on his personal thanks to you for this lovely review. It was his pleasure to support you throughout this difficult time and he is glad that he was able to take away some of the stress for you. Thank you.
5Peter Jackson10th Aug 2020
Outstanding and considerate personal care given. Extremely grateful for your services.
Peter & Veronica Jackson
Chloe Lymn Rose replied
We are grateful to you for your kind words and are glad that Mark's personal care made this sad time a little easier to bear.
5Stephanie Pindor5th Aug 2020
The service recieved from Lymns from the begining has been excellent .All staff that we met were caring ,and professional in both manner and appearance.
The service provided feels very personalised and we were always given time, and support.
Nothing was too much trouble for Mark ,and he was able to provide any help and guidance we needed in a timley manner.Everyone who attended the funeral commented on the professionalism and kindness of Mark and his colleagues .
Thank you
Chloe Lymn Rose replied
We are grateful to you for taking the time to leave this lovely review, particularly in regards to the genuine care, professionalism and support given by Mark throughout this difficult time. Thank you.
5Tracy Meadows3rd Aug 2020
Everything was handled with dignity and professionalism. Thank you for your support during this upsetting time.
Chloe Lymn Rose replied
We are pleased that Mark treated you with dignity and professionalism throughout and he joins me in thanking you for taking the time to leave this positive review.
5Sharron Hancock27th Jul 2020
Mark Ridout was very compassionate and made the experience very stress free.
Chloe Lymn Rose replied
Thank you for your kind words, we are glad that Mark was able to take away all the stress for you at this sad time.
5Lyndon Bowler17th Jun 2020
Professional and caring throughout.the day went so smoothly
Chloe Lymn Rose replied
We are glad you received professional caring service from all the team at Carlton. Thank you.
5Joy Evans15th Jun 2020
Thank you so much for your kind and compassionate handling of my sisters funeral
Nigel Lymn Rose replied
Joy. It was so sad to be called upon to arrange the funeral of your sister Sharon whom I had been privileged to call a personal friend for many years. I am pleased that the services of Mark at Carlton and myself proved to be helpful at this very sad time. Thank you for your public comment.
5Natalie Draycott8th Jun 2020
Thank you
Chloe Lymn Rose replied
Thank you for your 5* review, we are glad that we could help support and guide you through this difficult time.
5Paul Witham7th Jun 2020
I cannot think of a better service For my dad than what I got from Mark at Lymns Carlton office Also with thanks to Nigel who led the funeral on the day .
A kind , compassionate, professional service.
Chloe Lymn Rose replied
Thank you for your high appraisal, we are pleased that Nigel and Mark were both kind, compassionate and professional at this difficult time.
5June Dudley7th Jun 2020
Very happy. With everyone absolutely brilliant a big thank u to mark Jackie and Andy Bruce to everyone who helped my dads day so special many thanks everyone Lymns come highly recommended by myself and all my family
Chloe Lymn Rose replied
Thank you for these kind words and for your recommendation, we are pleased that we were able to create a special day in memory of your dad.
5Julie Turnbull6th Jun 2020
We were so pleased we chose A.W. Lymn Carlton, they were professional, very kind and patient with us during this extremely sad time. They were helpful and were happy to go at the pace that suited us as a family and there was no pressure put on us regarding the funeral options available.
This was the first time that I've had to arrange a funeral and was so pleased to have A.W.Lymn Carlton to guide us through.
Chloe Lymn Rose replied
We understand that arranging a funeral for the first time can be a daunting experience and so we are gratified to hear that Mark made this process simpler for you, guiding you through all the necessary decisions at a pace which suited and without any pressure. Thank you.
5Jackie Hastings2nd Jun 2020
We cannot thank Mark Ridout, Nigel Lymn Rose, the staff at Gedling Crematorium and the Reverend Philip Thomas enough for the professional, caring and thoughtful way they guided us through the funeral process and supported us at such a sad and difficult time.
Nigel Lymn Rose replied
Mrs Hastings, thank you for your very kind review. It is so difficult with the restrictions during this pandemic to always provide families with the service they would want but with the reduced numbers that can attend it can be a warmer, more personal, ceremony and that is exactly the feeling that I experienced at Peter's funeral. I am pleased we could be of help. Thank you.
5Mrs Elizabeth Morgan9th May 2020
I would highly recommend this branch.
They are so helpful, kind and understanding.
I have used their services twice now and each time I have been 100% satisfied.
Chloe Lymn Rose replied
Thank you for your high praise and recommendation. We are sorry that it has been necessary for you to require our services twice but we are glad that on each occassion you have been 100% satisfied with all that our team at Carlton have done for you.
5Denise Leigh8th May 2020
Thank you
Chloe Lymn Rose replied
Thank you for your high appraisal and for taking the time to leave this review.
4Julie Hall5th May 2020
Easy to contact and all questions answered.
Smooth run on the day and helpful
Chloe Lymn Rose replied
We are glad that you were kept well informed and that everything ran to plan on the day. We are only sorry that we were not able to offer our usual 5* service due to the current restrictions in funerals as a result of Coronavirus.
5Julie Chrimes28th Apr 2020
In very difficult times we have had the best service possible. A very compassionate and caring service. Thank you.
Chloe Lymn Rose replied
Thank you for your kind words, we are gald that even during these difficult times you were treated with care and compassion and were happy with the service we were able to provide.
5Dawn Lawrence7th Apr 2020
Lymns were excellent. At a time when our family were grieving and finding things hard they were there for us and supported us. To add to the stress we were all on lock down because of Covid 19, Lymns coped with daily changes to guidance and kept us informed. They were professional but also sensative and appreciative to our needs. My Dad had the send off he wanted, driving past his flat for the last time with dignity and respect. We can't thank Lymns enough.
Chloe Lymn Rose replied
We are really glad that even with all the ever changing guidance the team at Carlton were able to help you give your Dad the send off he wanted and include special elements such as driving past his flat for one last time. Thank you.
5Elaine Harper25th Mar 2020
We were very impressed by their compassion and professionalism. The attention to detail made the day of the funeral so much easier. We wouldn't hesitate to recommend them.
Chloe Lymn Rose replied
We are glad that the attention to detail, compassion and professionalism of Mark and his team made the day of the funeral much easier for you and he joins me in thanking you for your kind words.
5Carolyn Bell21st Mar 2020
We received the best possible service. Everyone was always so kind and helpful and all the arrangements both before and at the funeral service went without a hitch. Lymn's are a thoroughly professional company with a lovely human touch - just what's wanted at such times. We couldn't speak highly enough of their wonderful staff.
Chloe Lymn Rose replied
Thank you for your wonderful words about the professional service given by the team at Carlton and the lovely human touch that they portrayed.
5Andrew Fawcett20th Mar 2020
Very professional service, understanding and supporting staff members during this difficult time in people’s lives. I would like to say special thanks to Diane in Carlton office, Nottingham
Chloe Lymn Rose replied
We are grateful to you for your kind words, in particular in regards to the understanding and supportive service given by Diane and the rest of the team at Carlton. Thank you.
5Barbara Phenix17th Mar 2020
What can I say, from the very first point of contact they were very supportive and particularly thank you to Joyce and Mark. What was a very difficult time for me and the family , with there support made things easier
Chloe Lymn Rose replied
Joyce has asked me to pass on her personal thanks for this lovely review. She is glad that the support Mark and her provided made this very difficult time a little easier for you. Thank you.
5Sarah Chan 15th Mar 2020
The service provided was excellent. Everyone in the Carlton office were helpful, caring, sympathetic and just great. In such a difficult time they made the process as easy as possible.
Chloe Lymn Rose replied
We are pleased that the team at Carlton were able to make this difficult time as easy as possible for you with their helpful and sympathetic care. Thank you.
5Nicola Stolworthy14th Mar 2020
It was a lovely funeral, not to much fuss,but a lot of good people,sermon and place, were wonderful.
Chloe Lymn Rose replied
Thank you for your kind words, we are glad that you were pleased with everything that both the team at Carlton and Richard the Celebrant did for you.
5Gillian Salmon11th Mar 2020
Excellent service . All the staff at the Carlton branch were lovely, kind and caring , tailoring everything around our needs .
Thankyou so much .
Chloe Lymn Rose replied
We are pleased that all of our team at Carlton were kind and caring and able to tailor everything to your needs. Thank you.
5julia matusiewicz7th Mar 2020
An excellent and very supportive service throughout. A very great help during a very difficult time.
Chloe Lymn Rose replied
Thank you for your kind words, we are glad that Mark support and guidance made this difficult time a little easier for you and that he was able to help you create a service that was a fitting tribute to Oliver's life.
Mark Ridouk was very kind, gentle, efficient, helpful, and compassionate. He helped to lift me and guide me a very painful time in my life and explained things all the way through the proceedings and was always there if I needed help. I can not thank him enough. Janice's Husband. Dave.
Peter Jackson10th Aug 2020
Outstanding and considerate personal care given. Extremely grateful for your services.
Peter & Veronica Jackson
Stephanie Pindor5th Aug 2020
The service recieved from Lymns from the begining has been excellent .All staff that we met were caring ,and professional in both manner and appearance.
The service provided feels very personalised and we were always given time, and support.
Nothing was too much trouble for Mark ,and he was able to provide any help and guidance we needed in a timley manner.Everyone who attended the funeral commented on the professionalism and kindness of Mark and his colleagues .
Thank you
