A.W. Lymn is a family-run funeral director firm serving bereaved families from Burton Joyce, Carlton, Gedling, Netherfield and other communities in the Gedling area.
Latest Verified Reviews
Lindsay Moss25th Apr 2021
We were very pleased with their professional and compassionate service. Their care and professionalism helped us through a very difficult time.
Deb Hadley18th Apr 2021
In such a difficult and sad time Lymns in Carlton have been absolutely faultless in the service they have provided since my Step-dads passing. Mark Ridout in particular has been very supportive, professional and has a wonderfully caring nature. Lymns have been very understanding and helped ensure we were able to give my Step-dad the best send off. We'll be forever grateful.
Janet Cattermer12th Apr 2021
Everything was excellent, a thorough professional service from start to finish. All the staff are courteous and understanding at a time when you are going through such a bad time yourself. I would recommend A W Lymn to anyone, they will know their loved one be taken care of and given the consideration they deserve.
Harrod House in Carlton, located on Church Street, serves as the purpose-designed home of A.W. Lymn The Family Funeral Service in the area. Originally established as G. Harrod and Sons, the business became part of the A.W. Lymn group in October 1994 following the acquisition of four funeral homes from Jason Beeson. As part of that transition, the company was proud to welcome Gerald Harrod, a member of the founding family, into the team.
In January 2018, the funeral home moved from its original location on Church Street to its current, larger premises. The building was renamed Harrod House in memory of Gerald, who passed away in 2013. Reflecting Gerald’s impact on the company.
The funeral home is led by Senior Funeral Director Mark Ridout, who brings decades of experience and compassionate care. He is supported by Funeral Director Paul Richardson and Funeral Arranger Emma Hemstock.
This branch serves the communities of Carlton, Bakersfield, Bulcote, Burton Joyce, Caythorpe, Colwick, Gedling, Lowdham, Mapperley, Netherfield, Sneinton, St Ann’s, and surrounding areas.
As part of A.W. Lymn The Family Funeral Service, a fifth-generation family-run business established in 1907, Harrod House continues the proud tradition of respectful, bespoke funeral care under the guidance of directors Nigel, Matthew, and Jackie Lymn Rose.
We were very pleased with their professional and compassionate service. Their care and professionalism helped us through a very difficult time.
A.W. Lymn, Carlton Team replied
I am glad that I was able to appropriately blend care and compassion with professionalism and that this was a great help to you through this difficult time. Thank you, Mark.
5Deb Hadley18th Apr 2021
In such a difficult and sad time Lymns in Carlton have been absolutely faultless in the service they have provided since my Step-dads passing. Mark Ridout in particular has been very supportive, professional and has a wonderfully caring nature. Lymns have been very understanding and helped ensure we were able to give my Step-dad the best send off. We'll be forever grateful.
A.W. Lymn, Carlton Team replied
I am glad that I was able to facilitate all your requests so that you could create a fitting celebration of Michael's life and I am grateful to you for taking the time to leave this public review. Thank you and do feel free to keep in touch if I can help you with anything further. Mark.
5Janet Cattermer12th Apr 2021
Everything was excellent, a thorough professional service from start to finish. All the staff are courteous and understanding at a time when you are going through such a bad time yourself. I would recommend A W Lymn to anyone, they will know their loved one be taken care of and given the consideration they deserve.
A.W. Lymn, Carlton Team replied
It was an honour to look after your family through this sad time and I am glad that I was able to thank you personally for this review when I delivered the extra order of service cards to you as well as doing so in this public manner. Thank you, Mark.
5Karina Watson4th Apr 2021
The funeral service provided was outstanding from Mark & Victoria, they gave compassion & support to the family throughout. This made a huge difference to us in a difficult time for which will be eternally grateful.
This is the second occasion in a year we have used this service and it was comforting to have continuity and bespoke care.
We also received feedback from friends attending how peaceful and calm the service was conducted.
A huge thanks to the whole team who helped in any way to make this achievable.
Chloe Lymn Rose replied
We are very sorry that it has been necessary for you to require our services twice over the past year but it is good to hear that having the continuity of Mark taking care of you on each occasion helped you to feel you were in safe hands throughout. Thanks also for the feedback from your friends regarding the calm and peaceful manner of the service.
4Ruth Millward-Hopkins22nd Mar 2021
The staff were sensitive and responsive, the arrangements efficient and the standard of service was pleasing throughout. Hopefully things will continue in that vein until everything is finalised!
A.W. Lymn, Carlton Team replied
Thank you for taking the time to review our service. It was our pleasure to help you and we will continue to do so until the memorial work is complete for you.
5Linda Bush22nd Mar 2021
We as a family would like to say both Mark’s were very kind ,supportive and helpful in organising my husbands funeral . They made us feel calm and at ease so making this sad time so much easier for us to bear . Also a special thanks to Russell who looked after us on the day of the funeral , we couldn’t have wished for better , he looked after us the whole way through and was very attentive . All in all a very professional service and would be happy to recommend to anyone the excellent service we received from start to finish .
A.W. Lymn, Carlton Team replied
Thank you for taking the time to leave this very kind review. I am truly glad that I was able to make you feel at ease when dealing with the arrangements and I thought that the Forest themed Order of Service turned out really well. Thank you also for your recommendation as this means a lot. Mark
5Carolynn Porter18th Mar 2021
The service provided by A W Lymn, Carlton was outstanding. Even though circumstances were made more difficult because of the pandemic, Mark and Mark were both caring, sensitive, supportive and professional throughout. We could not have wished for more.
Many thanks
Chloe Lymn Rose replied
Thank you for these kind words. It was our pleasure to support you though this difficult time and we are glad that we were able to assist you with special touches such as the visual tribute. Mark and Mark.
5Debbie Weightman8th Mar 2021
I was incredibly impressed by the balance of professionalism, respectfulness and kindness shown throughout my dealings with your company. This was from mum choosing her funeral plan in your Arnold branch to the staff at your Carlton branch who carried out her wishes. I want to mention the two 'Marks' in particular for their kindness and how they helped me get through the whole process.
Thank you for being so sensitive and understanding at such a painful time.
I would recommend your company to anyone in the future.
A.W. Lymn, Carlton Team replied
I am very pleased that Mark and I were able to make this difficult time a little easier for you and am glad that our sensitivity and understanding made such a difference. Thank you also for taking the time to post this public review and for your recommendation. Mark C.
5Neil Langley22nd Feb 2021
At such a difficult time after the passing of my Mother, especially in the present circumstance, both Mark Collishaw of Lymn at Carlton and the Celebrant Steve Eustace were outstanding in their support and reassurance. From the very first meeting until our Mum's Funeral 4 weeks later they were professional informative and always friendly and reassuring.
Nothing was too much trouble and consequently the funeral could not have been any better, especially with the use of the web cast and the excellent Memory booklets. I feel Mum would have been proud of us all and pleased with what we achieved. Many many thanks to all Neil Langley (Son)
Matthew Lymn Rose replied
Neil, thank you for taking the time to write such a lovely review of Mark, Mark and Steve. I know the detail was very important to you, and although a small service in terms of attendees on the day, the ability to stream Mum's service far and wide should have helped others who were not physically present to feel a part of her service. Thank you for placing your confidence in us.
5Yuet-Mai Wan15th Feb 2021
Lymn came highly recommended to me and I am so glad that we chose them at such a difficult time. I cannot express our gratitude for their expertise, advice, guidance, tact and empathy. They took away much of the stress of organising a funeral. Thank you.
Chloe Lymn Rose replied
Thank you for taking the time to leave this very kind review. We are glad that we lived up to the recommendation you received and that Mark was able to incorporate all your requirements to create a fitting service.
5James McEwan14th Feb 2021
Very helpful friendly service
Chloe Lymn Rose replied
Thank you for your kind words.
5Martin Knight9th Feb 2021
Thoughtful, friendly and professional service throughout.
Chloe Lymn Rose replied
Thank you for your kind words, it was an honour to once again be entrusted in looking after the funeral arrangements for you and I am pleased that you and Father Thomas worked so well together. Mark.
5Jane Mart9th Feb 2021
Amazing!
Chloe Lymn Rose replied
Thank you for this high appraisal and your 5* rating.
5Patricia Cutts26th Jan 2021
We received a first class service from beginning to end. Everything was perfectly planned to exactly what we wanted and on the day of my Husbands funeral we were so looked after, we would definitely recommend Lymns.
Chloe Lymn Rose replied
Thank you for your kind words and recommendation, we are glad that everything was planned exactly to your wishes and that you felt well looked after on the day itself.
5David Thomas25th Jan 2021
Just so thoughtful. At a time when thoughts about what has just happened are hard to comprehend.
Chloe Lymn Rose replied
We are glad that the team at Carlton were able to take away the stress of this difficult time for you with their care and thoughtfulness, thank you.
5June, Tony, Bette and Brian Belford25th Jan 2021
Although it was a sad occasion in one of the worst times the service was impeccable and the staff amazing.
Chloe Lymn Rose replied
Thank you for your really kind comments, we are glad you were well looked after and that we were able to incorporate several personalised elements into the service for you.
5Kathryn Flanagan18th Jan 2021
Lymns at Carlton have been amazing, so helpful, caring and understanding in these difficult times. I wouldn’t hesitate in recommending them to anyone in the same situation. Thank you Mark and Mark
Chloe Lymn Rose replied
Thank you for this lovely review, we are glad that Mark and Mark treated you with care and understanding and we are grateful for your recommendation.
5Craig Salmon17th Jan 2021
Funeral directors is very helpful phoned me up a few times to sort things out go through things ask me for additional things all-round a great group thank you
Chloe Lymn Rose replied
We are glad that you were pleased with all that we did for you and that the team at Carlton ensure everything was well organised. Thank you.
5Marie Stainsby12th Jan 2021
Very professional at all times, very helpful & patient nothing was too much trouble.
Very kind & compassionate on the day made sure we were well looked after. Cannot recommend them enough.
Chloe Lymn Rose replied
I am glad that my guidance, support and patience made this very difficult time a little more bearable for you and I am grateful to you for these kind words. Thank you, Mark.
5Jean Greenwood10th Jan 2021
Could not have received better service. Everything so well organised and all the staff were so helpful and friendly as well as sympathetic to all who were able to attend the funeral
Chloe Lymn Rose replied
We were delighted that you were able to have a number of family in attendance on the day of the funeral and we are really grateful to you for taking the time to review the service we provided. Thank you, Mark.
5Linda Wragg5th Jan 2021
Special thanks to Mark collishaw, and the team at carlton branch. For their care and attention to every detail, in ensuring a smooth and efficient service, and
the dignified care of my mum,
Chloe Lymn Rose replied
Thank you for your kind words, we are glad that Mark's attention to detail ensured everything ran smoothly and that Mum was treated with care and dignity while resting with us.
5Rebecca Selby2nd Jan 2021
Mark and Mark from the carlton office took great care of my dad whilst he was in their care and they also supported mum and I through such a difficult time and ensured that everything ran smoothly on the day.
Chloe Lymn Rose replied
We are glad that the team at Carlton took great care of both you and your Mum during the arrangements, and your Dad whilst he was in their care, and they have both asked that I pass on their thanks to you for leaving this kind review. Thank you.
5Susan Wiseman22nd Dec 2020
Very professional but at the same time caring.
Chloe Lymn Rose replied
Thank you for taking the time to leave this kind review, we are glad that our team at Carlton looked after you well.
5Tracey Eaton21st Dec 2020
They have guided me through this process as easily as possible. Even with issues that were not their responsibility. Totally professional and flawless service.
Chloe Lymn Rose replied
Thank you for these very kind words, we are glad that Mark was able to guide you through the process and assist you in rectifying the issue with the paperwork.
5Susan Bamford18th Dec 2020
Lymn Carlton gave a very professional service throughout the process. Nothing was too much trouble. Although we were under covid restrictions, the funeral service still felt very special, thanks to the attention to detail and the kindness and consideration of the staff. The order of service was beautiful, and provides a special memento. Lymn also arranged a webcast, which was fantastic for the many family members who were unable to travel to the service, and this was really appreciated.
Chloe Lymn Rose replied
I am sorry that the covid regulations meant that we were unable to meet face to face to make the arrangements but am glad that you wee still happy with all the I did for you and also that the webcast made such a difference for the family and friends who were unable to attend. Thank you, Mark.
We were very pleased with their professional and compassionate service. Their care and professionalism helped us through a very difficult time.
Deb Hadley18th Apr 2021
In such a difficult and sad time Lymns in Carlton have been absolutely faultless in the service they have provided since my Step-dads passing. Mark Ridout in particular has been very supportive, professional and has a wonderfully caring nature. Lymns have been very understanding and helped ensure we were able to give my Step-dad the best send off. We'll be forever grateful.
Janet Cattermer12th Apr 2021
Everything was excellent, a thorough professional service from start to finish. All the staff are courteous and understanding at a time when you are going through such a bad time yourself. I would recommend A W Lymn to anyone, they will know their loved one be taken care of and given the consideration they deserve.
