A.W. Lymn is a family-run funeral director firm serving bereaved families from Burton Joyce, Carlton, Gedling, Netherfield and other communities in the Gedling area.
Latest Verified Reviews
Caroline Worthy3rd Dec 2023
I received excellent service from AW Lymn's Carlton branch. Everything was carried out exactly in accordance with my wishes and with great professionalism and kindness. Both Mark Ridout and Emma Hemstock are knowledgeable and supportive. It made a difficult time much less distressing. I was confident that my late mother was treated with dignity and respect throughout.
Brenda Young2nd Dec 2023
Highly recommend the Carlton branch of Lymns.
Staff were extremely helpful and very supportive.
They advised us on various options for the funeral then carried out all of our wishes
G. Harrod and Sons was purchased by the A. W. Lymn The Family Funeral Service in October 1994 and moved from their original building on Church Street to a purpose designed larger office, also on Church Street on 2nd January 2018.
Harrod House features two ample visiting rooms, a family room, a large reception area and cold room facilities. The office has a large private car park with a disabled parking space.
Mark Ridout is the senior funeral director for the area and is assisted by funeral director Paul Richardson and funeral arranger Emma Hemstock.
Opening times are Monday to Friday, from 9:00 am to 5:00 pm. Saturday 9:00 am to 12:30 pm. The funeral home can open after hours if you call our telephone number and make an appointment – the phone lines are available 24 hours a day, every day.
This office covers all of Carlton and its surrounding area, including Bakersfield, Bulcote, Burton Joyce, Caythorpe, Colwick, Gedling, Lowdham, Mapperley, Netherfield, Sneinton, St Ann’s and beyond.
The Lymn Rose family has managed the business since its establishment in 1907. Nigel, Matthew and Jackie Lymn Rose are directors of the company.
I received excellent service from AW Lymn's Carlton branch. Everything was carried out exactly in accordance with my wishes and with great professionalism and kindness. Both Mark Ridout and Emma Hemstock are knowledgeable and supportive. It made a difficult time much less distressing. I was confident that my late mother was treated with dignity and respect throughout.
5Brenda Young2nd Dec 2023
Highly recommend the Carlton branch of Lymns.
Staff were extremely helpful and very supportive.
They advised us on various options for the funeral then carried out all of our wishes
5Paul Rushton2nd Dec 2023
Very pleased with all aspect`s.
5Alan Corden27th Nov 2023
Everything went to plan which was needed on such a difficult day
5Donna Evans26th Nov 2023
Excellent service go above and beyond.
Thank you to all the team at carlton Church Street.
5Louise Ulyett19th Nov 2023
Mark from Carlton Branch was fantastic, mark had been to see my husband at home as he was terminally poorly, Mark is one of the nicest people you can meet and all of my husbands wishes for his funeral we’re completed.
Mark kept me up to date throughout from the final plans to the day of the service and after .
Most of my family have known Mark from the many funerals they have been to , and everyone says the same he’s such a lovely guy .
My husband was keen to have Mark over see his funeral which was fantastic as Mark did Just that and more he made it feel more personal and he shows a real care for the deceased.
Emma was also amazing if I couldn’t speak to Mark she kept me up dated.
Well done Carlton Branch ❤️
Once again Mark was amazing , my husband was only 42 but the care and compassion showed to us at an awful time was made a little easier by Mark , it was a big funeral with lots of little extra bits that my husband requested but nothing was too much trouble.
Thank you again Mrs U x
A.W. Lymn, Carlton Team replied
Thank you Louise for such a wonderful review. I feel the arrangements we made together were so poignant because I, indeed, spoke at length to you and Grant before the actual sad event. I am so pleased that we at Carlton were able to give you the support you needed. Thank you again. Mark.
5Andrew Wright19th Nov 2023
We felt looked after as a family throughout. You showed dignity & respect for my father. We are extremely grateful
A.W. Lymn, Carlton Team replied
Dear Andy & Wendy, thank you for taking the time to leave a great review of our services at the Carlton Office. It has been a privilege to guide you through this very challenging and distressful time following the very sad and sudden loss of your beloved Father. I wish you both well in moving forwards. Kindest regards, Paul.
5Andy Mosby11th Nov 2023
We couldn't of asked for a better service from start to finish at such a sad time.Mark and Emma were amazing and thought of everything to make it as easy as possible to make it a great send off for dad.
5Kathleen Sharpe10th Nov 2023
Absolutely beautiful from start to finish, as hard as planning a funeral goes, Paul made us all at ease from the moment we met him. Thank you for a wonderful send off.
5Linda Hunt22nd Oct 2023
All staff so very thoughtful and caring.
Mark who dealt with us was excellent and so efficient and very thorough explaining everything from the start right through until the end.
We would defiantly recommend you.
Thankyou so much for everything you did for us at the most difficult time.
A.W. Lymn, Carlton Team replied
Thank you Linda for such a lovely review. I know how living away a lot of the time has made things doubly difficult for you and Stephen’s family but with our combined efforts we made sure Stephen had a memorable goodbye. To see so many people attending his service is proof of the popularity and esteem in which he was held. Mark.
5Michael Tracey15th Oct 2023
Cannot recommend Lymn’s Carlton branch highly enough. The professionalism and compassion from Paul were just what was needed at a difficult time. Excellent communication and guidance through all practical matters. It made me totally appreciate what an indispensable necessity a good undertaker is. They do an excellent job. Thank you Paul.
A.W. Lymn, Carlton Team replied
Dear Michael, thank you for taking the time to leave a great review of our services at the Carlton Office. It has been a privilege to guide you through this very distressing time following the very sad loss of your much-loved Uncle Les. We all wish you well in moving forwards. Kindest regards, Paul and Colleagues at the Carlton Office
5Dan Mutti10th Oct 2023
Mark Ridout was absolutely brilliant. Kind, sensitive, understanding and overall service was First Class. On the rare occasions that Mark was unavailable, Jessica, his assistant was excellent. The bearers, drivers and rest of the staff were also excellent. Thank you all at Lymns. Best Regards, Dante Mutti.
A.W. Lymn, Carlton Team replied
Thank you so much Dan for such a lovely review.
It was certainly an honour to be of service to you and your lovely family.
To experience Mum’s service running so smoothly after all the careful planning and preparation was a privilege and the way the sun broke through at the graveside which no one could have predicted was quite magical. Mark
5Karl Bryan Harrison7th Oct 2023
A excellent company .The Funeral Staff were all excellent always willing to go that extra mile to ensure my requirements for the funeral were met. A special mention for Paul who really helped me .
A.W. Lymn, Carlton Team replied
Dear Karl, thank you for taking the time to leave a great review of our services at the Carlton Office. I am so very sorry that it has been necessary for you to instruct us following the very sad and sudden loss of your dearly loved Mother.
We all wish you well in moving forwards. Kindest regards, Paul
5Maura Catherine Read6th Oct 2023
Attentive and professional service at all times. Thank you.
A.W. Lymn, Carlton Team replied
Dear Maura, thank you for taking the time to leave a great review of our services at our Carlton Office. It has been a privilege for us to guide you and all your family through this very distressing time
following the very sad loss of your deeply loved Mother. We wish you well in moving forwards. Kindest regards, Mark & Paul.
5Josefine Goodall1st Oct 2023
Everything was exactly as I had imagined it would be. It was perfect in every way, a fitting last journey for our beloved Mam.
A.W. Lymn, Carlton Team replied
Dear Jo, thank you for taking the time to leave a great review of our services at the Carlton Office. I’m so very sorry that it has been necessary for you to have had to instruct our services following the very sad loss of your deeply loved Mother. It has been an honour for us to guide you through this very distressing and challenging time and we wish you well in moving forwards. Kindest regards, Jackie and Paul.
5Mimi Defina26th Sep 2023
Paul was very supporting meeting our every need for our dear dad's funeral. Thanks Paul.
A.W. Lymn, Carlton Team replied
Dear Mimi, thank you for taking the time to leave a great review of our services at the Carlton Office. It has been a privilege to guide you and the rest
of your family through this very distressing time following the sad loss of your beloved Father. I wish you all well in moving forwards. Kindest regards, Paul.
5Margaret Kerry 26th Sep 2023
We were really impressed with the kind and thoughtful way we were treated by all the staff at Lymn’s . The process of arranging my brother’s funeral was made as simple and straightforward as possible. The actual service was a fitting tribute to a special man . Thank you .
A.W. Lymn, Carlton Team replied
Thank you Margaret for your lovely review and comments. It was certainly a privilege to help to you and your family in the arrangements for such an interesting man as your brother. Mark
5Anne Reynolds19th Sep 2023
The service that Lymns provided was excellent everything went according to plan and they made sure that we were happy and kept on regurlar contact before the service.
Thank you
A.W. Lymn, Carlton Team replied
Dear Anne, thank you for taking the time to leave a great review. It has been a privilege for my Colleagues and I to guide you through this distressing
time following the very sad loss of your much-loved Brother Pete. We all wish you well in moving forwards. Kindest regards, Paul.
5Julia Fletcher5th Sep 2023
Mark Ridout helped us organise my father’s funeral. He made the process as easy as it could be under the circumstances and was sensitive, professional and available. We would highly recommend him and A.W Lymn Carlton.
A.W. Lymn, Carlton Team replied
Julia, thank you for taking your time to leave such a heart-warming review, it was a privilege supporting you through organising your father’s funeral and I am pleased you felt at ease during such sensitive circumstances. Once again thank you, Mark and the Carlton team.
5Carol Chadwick28th Aug 2023
Wonderful team at Carlton.Nothing was too much trouble
A.W. Lymn, Carlton Team replied
Carol, Thank you for taking your time to leave a five-star review, it is very much appreciated.
We are pleased you felt our team here at Carlton were wonderful and nothing was too much trouble, once again thank you!
Team Carlton.
5Victoria Ward25th Aug 2023
Lymn's, especially Paul, were wonderfully professional and compassionate when dealing with every aspect of my father's funeral.They went above and beyond to give him a perfect send off.
A.W. Lymn, Carlton Team replied
Dear Victoria, thank you for taking the time to leave a great review of our services at the Carlton Office. It has been a privilege to guide you and all your family through this distressing time following the very sad loss of your deeply loved Father. I wish you all well in moving forwards. Kindest regards, Paul.
5Tracey Jayne Dean8th Aug 2023
A.W.Lymn based at Carlton have been so supportive and helpful throughout all of the arrangements for my husband's funeral
From the initial phone call to arrange going in to speak to them, to the funeral itself, nothing was too much trouble for any of the staff if I needed help or advice
They kept me informed about everything and were always courteous and kind.
The funeral was carried out with care and dignity.
Paul, who led the funeral for us, I cannot speak highly enough of. He was always approachable when I needed help or advice on anything, and he is so kind.
All of the staff were so discreet in their presence but also highly professional.
At a very difficult time, I was helped by the staff at Carlton and I cannot thank them enough for making such a sad event bearable. I am so grateful of the help you gave me to make my husband's funeral such a loving tribute for him, it was exactly what I wanted for him.
Thankyou for everything.
A.W. Lymn, Carlton Team replied
Dear Tracey, thank you for taking the time to leave a great review for my Colleagues at the Carlton Office. I am so very sorry that it has been necessary for you to have to instruct us following the very sad and sudden loss of Sam. It has been a privilege to guide you through this very difficult and challenging time. We all wish you well in moving forwards. Kindest regards, Paul and all of The Carlton Team.
5Pat Regan1st Aug 2023
Lymns were professional and caring from start to finish . Mark and Jessica were excellent nothing was too much trouble.
A.W. Lymn, Carlton Team replied
Pat, thank you for taking your time to leave a positive five-star review for us. It was a privilege looking after you all, more so considering the connection between both schools, SMC and CTK. We are pleased you felt we were professional and caring throughout, Mark and Jess.
5Karen Taylor23rd Jul 2023
Paul Richardson and the Carlton team were wonderful. Very kind and caring & very professional and respectful.
At such a sad time Paul had everything in hand and offered advice and guidance at every step. Rachel was recommended to lead the service and she too did a wonderful job in celebrating Barbara’s love of life.
Many thanks to everyone.
A.W. Lymn, Carlton Team replied
Dear Karen, thank you for taking the time to leave a great review for my Colleagues and I at the Carlton Office. I am so very sorry that it was necessary for you to instruct our services following the very sad and sudden loss of Barbara. I wish you, David, Mark and Wendy all the very best in moving forwards. Kindest regards, Paul and all the Carlton Team.
5Mary Sharp22nd Jul 2023
I couldn’t fault the service I received from A.W. Lymn, Carlton in any way, from taking my husband in to care to the funeral and after.
They were just extremely professional, friendly, caring, efficient and helpful in every aspect . Nothing was too much trouble for them.
They guided me through every step.
I would highly recommend them.
A.W. Lymn, Carlton Team replied
Mary, thank you for taking the time to leave such a heart-warming five-star review. It was a privilege taking care of Paul and supporting you through the arrangements leading to the funeral. It’s lovely you hear you felt we remained professional and caring throughout and we are pleased you feel you would highly recommend our service,
Team Carlton.
I received excellent service from AW Lymn's Carlton branch. Everything was carried out exactly in accordance with my wishes and with great professionalism and kindness. Both Mark Ridout and Emma Hemstock are knowledgeable and supportive. It made a difficult time much less distressing. I was confident that my late mother was treated with dignity and respect throughout.
Brenda Young2nd Dec 2023
Highly recommend the Carlton branch of Lymns.
Staff were extremely helpful and very supportive.
They advised us on various options for the funeral then carried out all of our wishes
