Richard and Shannon Jenkins Funeral Directors

814 reviews

Call 24 hours

Online brochure

View all our products and services

Independent, family-run funeral directors in Liverpool, serving bereaved families with compassionate and personal funeral arrangements.

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

3 Allerton Road
Mossley Hill
Liverpool
Merseyside
L18 1LG

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

About Us

The Jenkins family have been helping bereaved families in the Merseyside area since 1880. Today, Richard and Shannon Jenkins, alongside their children Richard Jnr, Ryan and nephew Barry, are the fourth and fifth generations of Jenkins to devote themselves to the funeral profession. As a family and as a business they are ready to help anyone who comes through their doors.

If your loved one wanted a traditional religious funeral service or a contemporary celebration of life or humanist funeral service, Richard and Shannon Jenkins Funeral Directors is able to help. There is a range of modern funeral vehicles to choose from as well as personalised options including horse-drawn hearses and motorcycle hearses. Coffins, caskets and urns are available in materials such as wood veneer, hardwood and eco-friendly options including wicker, bamboo and cardboard.

Richard and Shannon Jenkins Funeral Directors are open weekdays from 9am to 5pm and they are available 24-hours-a-day via telephone. The Allerton Road funeral home has a chapel of rest where you can comfortably spend time with your loved one as well as private consultation spaces for arranging funerals. Home visits are available by appointment.

Call Richard and Shannon Jenkins Funeral Directors now and find out more about what they can offer and begin making the perfect funeral arrangements for your loved one.

Latest Obituaries

Ronald Edward   McDonald

Ronald Edward McDonald

Jul 1952 - Oct 2020

Carmel   Hill

Carmel Hill

Jun 1933 - Oct 2020

John   Perry

John Perry

Oct 1950 - Sep 2020

Roy John   Ion

Roy John Ion

Mar 1934 - Sep 2020

View more

What Families Say

AI Summary

Many families describe how Shannon and Richard, alongside their team, provided steady guidance through the funeral planning process. Several mention that nothing felt like too much trouble, and that they received clear explanations of what to expect and what things would cost, which helped ease the stress of making decisions at a difficult time.

On the day of the funeral itself, families repeatedly note that everything ran smoothly and professionally. They point to the care shown to their loved one, the respectful presentation in the chapel of rest, the smartness of the cars and drivers, and the way staff managed the service with calm attention to detail.

A number of reviews emphasise how available Shannon and Richard were to answer questions and provide advice, whether by phone, email or in person, and how they treated bereaved families with warmth alongside their professionalism, sometimes feeling more like caring friends than service providers.

This summary is generated by AI from recent verified reviews.

Verified Reviews

Verified Reviews

  • 5 Theresa Wynne 17th Sep 2025

    From our family I would like to say a massive thank you to the RSJ family. Professional, compassionate, efficient are just a few words I can use to describe Shannon, Richard & the lads. From 1st contact they helped us through and knowing Shannon was always available, with her wealth of knowledge and understanding to guide and advise us, made a very very sad time so much easier.

  • 5 Tracy Bell 17th Sep 2025

    Richard & Shannon made an incredibly sad and difficult time a bit easier. Nothing was too much trouble, there was absolutely no pressure for anything. We were guided along every step of the way. Dad was so well cared for, even down to the shining cars ! Thank you all so very much x The Laven family xxxx

  • 5 Janet Igglesden 17th Sep 2025

    We received the best service.  From the first phone call informing them of my Mum’s death at her care home, to her burial everything was dealt with professionally. This included minor issues that could so easily have been overlooked. Communication was good, and Shannon was always available to explain and offer advice.  They were sensitive to my Mum’s religious beliefs, and showed empathy to all family members. We knew what to expect as they had dealt with my Dad’s funeral some years before, and I would recommend them to anyone for their personal touch and reassuring way that is outstanding.  Many thanks to Shannon, Richie and the team.

  • 5 Craig Stevens 17th Sep 2025

    Everything was handled brilliantly from the moment I first made contact. We were taken through every step and felt like everything was being handled professionally and courteously.

    Thank you for everything you did for us. You were amazing.

  • 5 Stephen Roughley 17th Sep 2025

    Everyone at RSJ was very helpful throughout the entire process from the moment we first turned up on their doorstep unannounced. They listened to what we wanted, explained the options, and there was no "hard sell". On the day of the funeral, all of the staff were friendly and helpful and treated us and my late father with dignity.

    Couldn't ask for more, and would have no hesitation in recommending them

  • 5 Cathy Bickerstaff 17th Sep 2025

    We would highly recommend this company.  They did everything for us  that we wanted and suggested some things we did not think of.  Shannon is very knowledgeable and got everything sorted out.  Even contacted the parish priest.  Excellent company. 

  • 5 Sarah Evans 6th Aug 2025

    Supportive, well planned, accommodating to requests and made things as straightforward as possible 

  • 5 Jacqueline Thomas 12th May 2025

    We felt R S Jenkins really listened to us and made everything as we would have wanted. Everything was taken care of.  Richard was our point of contact this time, and we found him respectful and ready to listen. Communication worked  seamlessly whether by phone, email or in person. The staff on the funeral day itself were very respectful. We have no hesitation in recommending R S Jenkins. 

  • 5 Kevin Graham 7th Mar 2025

    We gratefully appreciated your assistance throughout our most stressful days .

  • 5 Julie Mousley 4th Mar 2025

    Truly professional, helpful , caring , very compassionate in all aspects of looking after our dear mum , we as a family are so very grateful for all that you did .would highly recommend Richard , Shannon and their wonderful team who go above and beyond to make a very difficult time so much easier.
    Thankyou for your care and advice throughout . 
    The styles family xx

  • 5 Tom Routledge 3rd Mar 2025

    Hi Shannon,Just to say a big thank you to all your staff and yourself for everything you have during this difficult time .

  • 5 Simon Hart 3rd Mar 2025

    Richard and Shannon were brilliant with us, from start to finish. I would gladly recommend them to anyone.

  • 5 Lynne McHugh 23rd Jan 2025

    Excellent thank you so much for all your help and guidance.

  • 5 Neil Davies 16th Jan 2025

    The team were an absolute blessing to have by our side at a very difficult and sad time. They navigated us through the process, which can be a little overwhelming, with professionalism and compassion. We’ll be eternally grateful for their support. 

  • 5 Collette McCarten 15th Jan 2025

    Shannon and all staff made this process easy at a difficult time. From the first appointment to the actual day everyone was so professional and made our journey more relaxed. Thanks for everything x

  • 5 Lynne Teare 2nd Dec 2024

    RSJ Funeral services are second to none . They treated my mum with the upmost respect from the transfer of mum from the hospice on her passing right through to her funeral . Their attention to detail and seamless service helped make this difficult time for us so much easier and we thank you from the bottom of our hearts ♥️ 
    Every single staff member who engaged with us were so professional and courteous as well as showing compassion at such a difficult time . 
    I would highly recommend RSJ for  outstanding service.

  • 5 Stewart Bradshaw 14th Nov 2024

    I recently had the difficult task of organizing a very unique funeral and chose to work with Richard and Shannon Jenkins Funeral Directors in Liverpool. From the very beginning, their professionalism and compassion were evident. No detail was too small, and no request was too much trouble for them.

    Having previously used a different firm for my parents' funerals, I am incredibly pleased with my decision to entrust Richard and Shannon Jenkins Funeral Directors with this special occasion. Their commitment to honouring my brother's memory and their understanding of my specific needs made all the difference.

    The entire team went above and beyond, providing exceptional service and support during this challenging time. I cannot recommend Richard and Shannon Jenkins highly enough for anyone seeking a thoughtful, attentive, and caring funeral service.

  • 5 Anita Garner 7th Nov 2024

    Very helpful and supportive. Thank you

  • 5 David Ho 30th Oct 2024

    Richard jr was excellent sorting my mother´s funeral arrangement on a short notice. His support and understanding reduced a lot stress for me during a difficult time.

  • 5 Phil Bishop 29th Oct 2024

    We met Richard junior. He had everything ready and took us gently through what needed to be gone through at the same time being attentive to our wishes and questions. Then the whole process ran like clockwork. The service we got was personable and yet respectful. We came to Jenkins because you were recommended by a member of the the Marie Curie team and by a local vicar. We can see why. Thanks and well done. Philip Bishop

  • 5 Paul Ware 29th Oct 2024

    Richard, Shannon, family and the rest of the team could not do enough for us in helping planning the funeral. They were readily available for calls throughout the day, they were understanding, kind and helpful in every interaction.

    I can not recommend another funeral directors after working with them during this heart breaking time. They went above and beyond in every way.

    Thank you again

  • 5 Robin Ward 29th Oct 2024

    we have used Richard and Shannon's services for multiple generations of family and as always they provide not only sympathetic but an extremely professional service.

  • 5 Lesley Molyneux 29th Oct 2024

    Exceptional professional services provided to us as a family and complete trust of our beloved Mum in the care of Richard and Shannon Jenkins

  • 5 Jamela Cahill 16th Oct 2024

    I live in Canada and when my brother died suddenly,I reached out to Shannon .She was exceptional ! Shannon patiently helped guide me in what I needed to do and answered all my questions promptly.
    When I arrived in Liverpool, I was so relieved to find a beautiful and bright resting place for my beloved brother. The rest of the team were also exceptional!

  • 5 Lesley Molyneux 15th Oct 2024

    Absolutely the most professional and respectful team who helped and guided us through one of our saddest times losing our beautiful Mum. Nothing was too much trouble, they went above and beyond on every level. Would 100% recommend RSJ Funeral Directors

Online brochure

View all our products and services

Address
3 Allerton Road
Mossley Hill
Liverpool
Merseyside
L18 1LG

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

Latest Verified Reviews

Theresa Wynne 17th Sep 2025

From our family I would like to say a massive thank you to the RSJ family. Professional, compassionate, efficient are just a few words I can use to describe Shannon, Richard & the lads. From 1st contact they helped us through and knowing Shannon was always available, with her wealth of knowledge and understanding to guide and advise us, made a very very sad time so much easier.

Tracy Bell 17th Sep 2025

Richard & Shannon made an incredibly sad and difficult time a bit easier. Nothing was too much trouble, there was absolutely no pressure for anything. We were guided along every step of the way. Dad was so well cared for, even down to the shining cars ! Thank you all so very much x The Laven family xxxx

Janet Igglesden 17th Sep 2025

We received the best service.  From the first phone call informing them of my Mum’s death at her care home, to her burial everything was dealt with professionally. This included minor issues that could so easily have been overlooked. Communication was good, and Shannon was always available to explain and offer advice.  They were sensitive to my Mum’s religious beliefs, and showed empathy to all family members. We knew what to expect as they had dealt with my Dad’s funeral some years before, and I would recommend them to anyone for their personal touch and reassuring way that is outstanding.  Many thanks to Shannon, Richie and the team.

Reviews
Crematorium
Cemetery
  • Springwood Crematorium

    Liverpool, L25 7UN

  • Anfield Cemetery

    Liverpool, L4 2SL

  • Landican Cemetery and Crematorium

    Wirral, CH49 5LW

  • Widnes Crematorium

    Widnes, WA8 9EE

  • St Helens Crematorium

    St Helens, WA10 6DF

  • Toxteth Cemetery

    Liverpool, L15 2HF

  • Allerton Cemetery

    Liverpool, L19 5NF

  • Yew Tree Cemetery

    Liverpool, L14 4DG

  • Anfield Cemetery

    Liverpool, L4 2SL

  • Prescot Cemetery

    Prescot, L34 1NQ

  • Everton Cemetery

    Liverpool, L9 9AG

  • Plymyard Cemetery

    Wirral, CH62 8BP

  • Fox's Bank Cemetery

    Prescot, L35 3SS

  • Bootle Cemetery

    Bootle, L20 6ET

  • Overpool Cemetery

    Wirral, CH66 1LG

  • GreenAcres Rainford Cemetery

    Saint Helens, WA11 7HX

  • Landican Cemetery

    Wirral, CH49 5LW

  • Widnes Cemetery

    Runcorn, WA8 9EE

  • St Helens Cemetery

    Saint Helens, WA10 6DF

  • Runcorn Cemetery

    Runcorn, WA7 5NU

Prices vary by time and day of week