Richard and Shannon Jenkins Funeral Directors

814 reviews

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Independent, family-run funeral directors in Liverpool, serving bereaved families with compassionate and personal funeral arrangements.

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

3 Allerton Road
Mossley Hill
Liverpool
Merseyside
L18 1LG

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

About Us

The Jenkins family have been helping bereaved families in the Merseyside area since 1880. Today, Richard and Shannon Jenkins, alongside their children Richard Jnr, Ryan and nephew Barry, are the fourth and fifth generations of Jenkins to devote themselves to the funeral profession. As a family and as a business they are ready to help anyone who comes through their doors.

If your loved one wanted a traditional religious funeral service or a contemporary celebration of life or humanist funeral service, Richard and Shannon Jenkins Funeral Directors is able to help. There is a range of modern funeral vehicles to choose from as well as personalised options including horse-drawn hearses and motorcycle hearses. Coffins, caskets and urns are available in materials such as wood veneer, hardwood and eco-friendly options including wicker, bamboo and cardboard.

Richard and Shannon Jenkins Funeral Directors are open weekdays from 9am to 5pm and they are available 24-hours-a-day via telephone. The Allerton Road funeral home has a chapel of rest where you can comfortably spend time with your loved one as well as private consultation spaces for arranging funerals. Home visits are available by appointment.

Call Richard and Shannon Jenkins Funeral Directors now and find out more about what they can offer and begin making the perfect funeral arrangements for your loved one.

Latest Obituaries

George   Fendick

George Fendick

Jul 1948 - Nov 2019

Shaila   Burchell

Shaila Burchell

Feb 1968 - Nov 2019

Agnes Ann   Beck

Agnes Ann Beck

Apr 1940 - Nov 2019

Edith Ann   Richards

Edith Ann Richards

Jul 1943 - Nov 2019

View more

What Families Say

AI Summary

Many families describe how Shannon and Richard, alongside their team, provided steady guidance through the funeral planning process. Several mention that nothing felt like too much trouble, and that they received clear explanations of what to expect and what things would cost, which helped ease the stress of making decisions at a difficult time.

On the day of the funeral itself, families repeatedly note that everything ran smoothly and professionally. They point to the care shown to their loved one, the respectful presentation in the chapel of rest, the smartness of the cars and drivers, and the way staff managed the service with calm attention to detail.

A number of reviews emphasise how available Shannon and Richard were to answer questions and provide advice, whether by phone, email or in person, and how they treated bereaved families with warmth alongside their professionalism, sometimes feeling more like caring friends than service providers.

This summary is generated by AI from recent verified reviews.

Verified Reviews

Verified Reviews

  • 5 Taib Hassan 21st Jan 2022

    The service we received was excellent and I would be more than happy to recommend rsjfunerals to anyone in the future.

    Richard Jenkins replied
    Thank you Taib
  • 5 James Vernon 21st Jan 2022

    Amazing service from the whole team at RSJ. We as a family was guided through the process every step of the way and our requests was never too much to sort out. Would highly recommend this service as the team make a difficult time easier with their care, compassion and high levels of attention to detail. The chapel of rest and the whole building is decorated to a high standard and this reflects the high standards the team hold when caring for our loved ones. Thank you from the bottom of our hearts as a family for everything you have done for us to ensure our Queen got the send off she deserved. 

    Richard Jenkins replied
    Thank you James for your lovely words
  • 5 Frank Murphy 21st Jan 2022

    They made the process of grief and bereavement, combined with the complexities of arranging the final journey of my father, manageable.  Providing compassion, guidance, and choice in equal measures.  

    Richard Jenkins replied
    Thank you Frank for your kind words
  • 5 Jack Jonmundsson 16th Jan 2022

    Richard and Shannon were very helpful and accommodating to me.

    Richard Jenkins replied
    Thank you Jack
  • 5 Mark Benson 13th Jan 2022

    Such a lovely personal service provided for my dad.could not be faulted in any way.

    Richard Jenkins replied
    Thank you Mark
  • 5 Paul Currie 13th Jan 2022

    Sympathetic, helpful, nothing too much trouble 

    Highly recommended 

    Richard Jenkins replied
    Thank you Paul
  • 5 Ian Porter 11th Jan 2022

    Fantastic service and very helpful and supportive would recommend this funeral directors to anyone who needs to choose one.My family all agree this was the best

    Richard Jenkins replied
    Thank you Ian
  • 5 Lesley Kelshaw 11th Jan 2022

    I have used Richard and Shannon a few times and would not trust anyone else when dealing with our family funerals, they done my 8 year old daughters funeral also, they are very compassionate and the care and attention they give to the deceased person and also the relatives is amazing, they will always do there upmost to give you the funeral you want, they make you feel at ease and help a great deal at such a devastating time, fantastic service.

    Richard Jenkins replied
    Thank you for your amazing review Lesley
  • 5 Neil Disley 6th Jan 2022

    Thank you to Shannon and the team for helping things run smoothly and taking out the stress at such an emotional time. The organisation shown was good and great that the Celebrant that was assigned showed compassion and warmth.

    Richard Jenkins replied
    Thank you Neil
  • 5 Keeley Parry 4th Jan 2022



    From beginning to end Richard & Shannon Jenkins have been considerate, caring and respectful. 
    Anything I requested they did with respect. 
    Me and my brother are very thankful in the smooth running of our Mum’s funeral 
    Honestly their Professionalism Shone . 
    Sincerely thank you for everything x

    Richard Jenkins replied
    Thank you Keeley and family for your lovely review.
  • 5 Kelly Lawson 4th Jan 2022

    Everyone at RSJ Funeral Directors have been nothing but compassionate and helpful during a difficult time. I would highly recommend them to anyone.

    Richard Jenkins replied
    Thank you George and family for you lovely words
  • 5 Lesley Lavelle 3rd Jan 2022

    Couldn't of chosen anyone better to make sure my beautiful mum had the best send off
    Thankyou so much

    Richard Jenkins replied
    Thank you Lesley for taking your time to leave us a review
  • 5 Ellen Murphy 30th Dec 2021

    We cannot thank  them enough for all  the help and support given to us as a family at such a difficult time they really were the most helpful and kindhearted firm you could ask for there was only one thing that went wrong which was the wrong date of birth  printed on the service sheet  apart from that we thank them for the dignified and thoughtfulness showed to our brother Eddie  and ourselves  thank you The Malone Family 




    Richard Jenkins replied
    Thank you for your lovely review Ellen
  • 5 Susan Hayes 30th Dec 2021

    We received a very professional service from them. All our needs were met in an friendly and informative manner. We cannot thank them enough for helping us through a distressing time.

    Richard Jenkins replied
    Thank you for your kind words Susan
  • 5 Elizabeth Fox 30th Dec 2021

    This company did an excellent job throughout. They were very professional & caring & offered sound advice throughout the process.
    Well done.

    Richard Jenkins replied
    Thank you Elizabeth for your review
  • 5 Kerry Carlisle 29th Dec 2021

    This is the second funeral that I have been to Richard & Shannon Jenkins for. Every member of the team are kind, professional, patient & understanding. The florist & funeral celebrants that they work with are excellent. When our family has a loss we will go straight to Richard & Shannon as we trust them completely. I want to send my gratitude to everyone in the team for looking after us all how they do. Thank you.

    Richard Jenkins replied
    Thank you Kerry for your lovely words
  • 5 Irene Martin 17th Dec 2021

    Shannon and Richard made our whole devastating experience so much easier than I expected it was going to be. I had never organised a funeral before and they couldn't have been more understanding, sympathetic and above all helpful. They took all the stress away and took care of everything. I would 100% recommend them to anyone. They were so professional, caring, polite on the day of the funeral. Everything was done in the most courteous way. The funeral went perfectly and exactly the way we hoped it would be.

    Richard Jenkins replied
    Thank you Irene for your kind words
  • 5 Kenneth Chew 16th Dec 2021

    Thank you for your wonderful caring help. Nothing was too much trouble in this most distressing time. You could not have done anymore. You were totally professional. The help you gave to make the correct decisions. Thank you from all the family.

    Richard Jenkins replied
    Thank you Kenneth
  • 5 Angela Parry 14th Dec 2021

    Richard and Shannon are exceptional and really helped me get through a difficult time. Would always recommend to family and friends thank you x

    Richard Jenkins replied
    Thank you Angela
  • 5 Susan Callister 14th Dec 2021

    Treated with the utmost respect and dignity from start to finish. I cannot thank RSJ for all their help and support... nothing was too much trouble! A big heartfelt thank you to the team.

    Richard Jenkins replied
    Thank you Susan
  • 5 Greg Sorrell 14th Dec 2021

    I cannot express fully just how much my family and I appreciated the kindness, care and dedication shown by Richard, Shannon and the whole Jenkins family. It was a most difficult time as I experienced the loss of my brother, Cliff.
    I gained comfort in the knowledge that Cliff was amongst these friends in life and all the time he was in their care.
    All arrangements were sensitively carried out according to our instructions and the service was a fitting tribute to Cliff's life and memory. Thank you so very much.

    Richard Jenkins replied
    Thank you Gregg it was an honour to care for your brother Greg
  • 5 Gemma Jenkins 10th Dec 2021

    Richard and Shannon Jenkins gave a 5 star service,  I had No idea how to arrange a funeral and they helped me every step of the way, I would recommend them to anybody who has the  unfortunate task of arranging funeral. Thank you xx

    Richard Jenkins replied
    Thank you Gemma for taking your time to leave us a review
  • 5 Kathy Sharp 9th Dec 2021

    The service we received from RSJ Funeral Directors was excellent. Unfortunately, this is the second family loss we have experienced in less than 12 months and the help and support offered by Richard, Shannon & staff  was reassuring and such a great comfort during this difficult time. They made sure every detail was covered, taking a lot of the stress and worry from the family. The service received from the first phone call to the day of the funeral was impeccable. I would highly recommend RSJ funeral directors.

    Richard Jenkins replied
    Thank you so much Kathy for your lovely words
  • 5 Lauren Wills 8th Dec 2021

    Went above and beyond, thank you very much for making it a special send off.

    Richard Jenkins replied
    Thank you Lauren
  • 5 Susan Gallacher 8th Dec 2021

    Richard and Shannon and all the staff at RSJ were supportive, caring and extremely efficient at all stages, from the day our mum passed away, through all the organisation, and on the day of the funeral itself.

    Shannon was very helpful in suggestions for the funeral service. She knew the church and all the details of the requirements there. We took her suggestion of a singer, Danielle Thomas, who sang beautifully on the day.

    I would highly recommended RSJ. I did not know any local funeral directors before, and had to choose one quickly based on reviews like this, so I am happy to give this review to help others in the same situation as I found myself.

    Richard Jenkins replied
    Thank you so much Susan for taking your time to leave a lovely review

Online brochure

View all our products and services

Address
3 Allerton Road
Mossley Hill
Liverpool
Merseyside
L18 1LG

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

Latest Verified Reviews

Taib Hassan 21st Jan 2022

The service we received was excellent and I would be more than happy to recommend rsjfunerals to anyone in the future.

James Vernon 21st Jan 2022

Amazing service from the whole team at RSJ. We as a family was guided through the process every step of the way and our requests was never too much to sort out. Would highly recommend this service as the team make a difficult time easier with their care, compassion and high levels of attention to detail. The chapel of rest and the whole building is decorated to a high standard and this reflects the high standards the team hold when caring for our loved ones. Thank you from the bottom of our hearts as a family for everything you have done for us to ensure our Queen got the send off she deserved. 

Frank Murphy 21st Jan 2022

They made the process of grief and bereavement, combined with the complexities of arranging the final journey of my father, manageable.  Providing compassion, guidance, and choice in equal measures.  

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Prices vary by time and day of week