Richard and Shannon Jenkins Funeral Directors

814 reviews

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Independent, family-run funeral directors in Liverpool, serving bereaved families with compassionate and personal funeral arrangements.

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

3 Allerton Road
Mossley Hill
Liverpool
Merseyside
L18 1LG

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

About Us

The Jenkins family have been helping bereaved families in the Merseyside area since 1880. Today, Richard and Shannon Jenkins, alongside their children Richard Jnr, Ryan and nephew Barry, are the fourth and fifth generations of Jenkins to devote themselves to the funeral profession. As a family and as a business they are ready to help anyone who comes through their doors.

If your loved one wanted a traditional religious funeral service or a contemporary celebration of life or humanist funeral service, Richard and Shannon Jenkins Funeral Directors is able to help. There is a range of modern funeral vehicles to choose from as well as personalised options including horse-drawn hearses and motorcycle hearses. Coffins, caskets and urns are available in materials such as wood veneer, hardwood and eco-friendly options including wicker, bamboo and cardboard.

Richard and Shannon Jenkins Funeral Directors are open weekdays from 9am to 5pm and they are available 24-hours-a-day via telephone. The Allerton Road funeral home has a chapel of rest where you can comfortably spend time with your loved one as well as private consultation spaces for arranging funerals. Home visits are available by appointment.

Call Richard and Shannon Jenkins Funeral Directors now and find out more about what they can offer and begin making the perfect funeral arrangements for your loved one.

Latest Obituaries

Paul   Adams

Paul Adams

Mar 1954 - May 2021

Brenda   Ward

Brenda Ward

Jan 1943 - Apr 2021

Richie   (Dickie) Wilson

Richie (Dickie) Wilson

May 1952 - Feb 2021

Paul   Harper

Paul Harper

Nov 1956 - Jan 2021

View more

What Families Say

AI Summary

Many families describe how Shannon and Richard, alongside their team, provided steady guidance through the funeral planning process. Several mention that nothing felt like too much trouble, and that they received clear explanations of what to expect and what things would cost, which helped ease the stress of making decisions at a difficult time.

On the day of the funeral itself, families repeatedly note that everything ran smoothly and professionally. They point to the care shown to their loved one, the respectful presentation in the chapel of rest, the smartness of the cars and drivers, and the way staff managed the service with calm attention to detail.

A number of reviews emphasise how available Shannon and Richard were to answer questions and provide advice, whether by phone, email or in person, and how they treated bereaved families with warmth alongside their professionalism, sometimes feeling more like caring friends than service providers.

This summary is generated by AI from recent verified reviews.

Verified Reviews

Verified Reviews

  • 5 Barry Lloyd 20th Mar 2026

    Nothing too much trouble.
    A calm and pleasant environment when visiting the premises.
    Delivered excellent service and support.
    Second time i've needed Shannon's and Richard's sevices and wouldn't hesitate to recommend them and their team.

  • 5 Dawn Jones 20th Mar 2026

    Very happy with the service provided when Mum passed their very helpful kind approach made everything a lot easier to bare in the sad circumstance would not hesitate to recommend them everything was taken care of by them with compassion and care and efficiency 

  • 5 Denise Morris 20th Mar 2026

    Very professional and caring. Nothing is to much for them. Would recommend 💯

  • 5 Jill Ards 20th Mar 2026

    From our 1st phone call to funeral service everything was handled with compassion and respect , they all made it easier for us to get through z difficult timr

  • 5 Ian Fox 20th Mar 2026

    I used Jenkins again after the sad passing of my mother ,Shannon and all the team were so helpful, guiding me through the difficult process with the ultimate blend of empathy and professionalism. After the funeral Shannon was there to help with the purchasing of a burial plot and as always accompanied with sound advice. I cannot recommended them enough.

  • 5 Wendy Jenkins 12th Dec 2025

    All the staff are kind, compassionate and always there to help and assist wth any queries you might have.

    The stress of arranging a loved ones funeral was made so easy. The timing of everything was just perfect and we sent my mum off exactly how she wanted.


    Would thoroughly reccommend them, a family business who all work as a team to make everything easy in times of sadness.

    thank you so much.

  • 5 Frank O'Neill 18th Nov 2025

    A very caring group of people who looked after our family through this very sad time.
    Richard, Shannon and Joan and the lads nothing was to much trouble. We thank them all. 

  • 5 Denise Cunningham 14th Oct 2025

    Very compassionate, nothings to much trouble, always there if you needed them.

  • 5 Diane White 11th Oct 2025

    We were very pleased with the excellent service that was provided and it meant that the difficult time was less stressful. 

  • 5 Denis Walsh 28th Sep 2025

    Thoroughly professional and caring throughout. I would highly recommend this family run business.

  • 5 Graham Handley 27th Sep 2025

    Excellent service provided by Shannon and Richard. Their dedication and commitment to customer care is second to none. I strongly recommend them.

  • 5 Emma Hulstrom 25th Sep 2025

    Excellent from start to finish

  • 5 Lillian Parle 24th Sep 2025

    Shannon and family helped me every step of the way 
    There support was appreciated and would like to thank them for there understanding throughout this difficult time

  • 5 Mark Douglas 23rd Sep 2025

    I’ve not had much experience with arranging a funeral but was advised by a friend, to use Jenkins, I took the advice and we couldn’t of been treated better by all in involved the funeral from start to finish , the attention to detail was fantastic and made what I thought would be a horrible experience a great send off for my mum,  thank you!

  • 5 Heike Gallagher 23rd Sep 2025

    Shannon was amazing guiding us through the funeral process, which took a huge load of our shoulders. The funeral was very well organised, so we could focus on saying our final good byes to Paul. Thank you for everything.

  • 5 Kevin Keatley 23rd Sep 2025

    Absolutely excellent service from Shannon,Richard and the staff,so understanding and very helpful throughout our tough time,will recommend to family and friends

    Thank you so much

    Kev

  • 5 Candice Duncan 23rd Sep 2025

    Amazing from start to finish, thank you shannan and family for making my mums celebration as smooth as possible! Thanks to the men for bringing my mum home when it didn’t look like we could get her in. Amazing service all around and very affordable! 

  • 5 Donald Lawton 23rd Sep 2025

    Hands on advice and guidance from a proffessional office team, making a stressful time a bit easier and more controlled.
    On the day all went well and smoothly in no small part due to the staff involved. A proffessional and respectful team whoose calm demeanure helped everyone present.
    Always got a quick responce to any enquiries.
    Highly Reccomened.

  • 5 Rachel Brown 23rd Sep 2025

    We cannot thank Richard jnr and the team enough, nothing was too much, you helped us out so much during this difficult time of losing our dad.
    Thank you for your empathy, your compassion and your knowledge and for laying our beautiful dad to rest in your lovely chapel,
    I would highly recommend to everyone we know.
    Thanks again 
    Paul Browns family xxx

  • 5 Barbara McKeown 23rd Sep 2025

    All I can say is they were so Caring. Helpful.and looked after my mum with compassion.

  • 5 Billy Bresnen 23rd Sep 2025

    Shannon and Richie were excellent about everything. Respectful, dignified, but thoroughly professional. A difficult time was made so less stressful, we can't thank them enough.

  • 5 Cathy Clarke 23rd Sep 2025

    Can’t thanks Shannon and Richard enough for making the whole process straightforward and easy. They made suggestions and guided us through the whole thing. It was just what we needed at a challenging time. Thank you 

  • 5 Emma Johnson 17th Sep 2025

    Great support from Shannon and Richard Jenkins they made making arrangements really easy and my mums day so special. Would highly recommend them. 

  • 5 Elaine Ferguson 17th Sep 2025

    I was very impressed with the service i received from Shannon and Richard and would definitely recommend them to anyone 

  • 5 Nick Robertson 17th Sep 2025

    Richard and co performed an excellent job and took care of everything, many thanks

Online brochure

View all our products and services

Address
3 Allerton Road
Mossley Hill
Liverpool
Merseyside
L18 1LG

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

Latest Verified Reviews

Barry Lloyd 20th Mar 2026

Nothing too much trouble. A calm and pleasant environment when visiting the premises. Delivered excellent service and support. Second time i've needed Shannon's and Richard's sevices and wouldn't hesitate to recommend them and their team.

Dawn Jones 20th Mar 2026

Very happy with the service provided when Mum passed their very helpful kind approach made everything a lot easier to bare in the sad circumstance would not hesitate to recommend them everything was taken care of by them with compassion and care and efficiency 

Denise Morris 20th Mar 2026

Very professional and caring. Nothing is to much for them. Would recommend 💯

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Prices vary by time and day of week