Richard and Shannon Jenkins Funeral Directors

311 reviews

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Independent, family-run funeral directors in Liverpool, serving bereaved families with compassionate and personal funeral arrangements.

Latest Verified Reviews

Janet Denny 7th Mar 2020

We were looked after as if it was their own mum. They took care of everything we requested with empathy and nothing was too much trouble.

Sarah Wright 5th Mar 2020

So helpful and efficient really made a difficult time less stressful would highly recommend them nothing was too much trouble and everything was perfect on the day thank you so much 

Lesley Smith 1st Mar 2020

Very personal touch for a professional service  Kept informed throughout the whole process The family felt comfortable entrusting Mum to Shannon and Richards care and everything was arranged seamlessly  Floral arrangement was lovely too exactly as we had requested Thank you all so much 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
3 Allerton Road
Mossley Hill
Liverpool
Merseyside
L18 1LG

About Us

The Jenkins family have been helping bereaved families in the Merseyside area since 1880. Today, Richard and Shannon Jenkins, alongside their children Richard Jnr, Ryan and nephew Barry, are the fourth and fifth generations of Jenkins to devote themselves to the funeral profession. As a family and as a business they are ready to help anyone who comes through their doors.

If your loved one wanted a traditional religious funeral service or a contemporary celebration of life or humanist funeral service, Richard and Shannon Jenkins Funeral Directors is able to help. There is a range of modern funeral vehicles to choose from as well as personalised options including horse-drawn hearses and motorcycle hearses. Coffins, caskets and urns are available in materials such as wood veneer, hardwood and eco-friendly options including wicker, bamboo and cardboard.

Richard and Shannon Jenkins Funeral Directors are open weekdays from 9am to 5pm and they are available 24-hours-a-day via telephone. The Allerton Road funeral home has a chapel of rest where you can comfortably spend time with your loved one as well as private consultation spaces for arranging funerals. Home visits are available by appointment.

Call Richard and Shannon Jenkins Funeral Directors now and find out more about what they can offer and begin making the perfect funeral arrangements for your loved one.

Latest Obituaries

Terry   Tsimbilakis

Terry Tsimbilakis

Jul 1949 - Feb 2020

May   Harper

May Harper

Jul 1938 - Jan 2020

Brian   Healy

Brian Healy

Oct 1939 - Jan 2020

Maureen   Passant

Maureen Passant

Jan 1937 - Jan 2020

View more

Verified Reviews

Verified Reviews

  • 5 Janet Denny 7th Mar 2020

    We were looked after as if it was their own mum. They took care of everything we requested with empathy and nothing was too much trouble.

    Richard Jenkins replied
    Thank you Janet
  • 5 Sarah Wright 5th Mar 2020

    So helpful and efficient really made a difficult time less stressful would highly recommend them nothing was too much trouble and everything was perfect on the day thank you so much 

    Richard Jenkins replied
    Thank you Sarah
  • 5 Lesley Smith 1st Mar 2020

    Very personal touch for a professional service  Kept informed throughout the whole process The family felt comfortable entrusting Mum to Shannon and Richards care and everything was arranged seamlessly  Floral arrangement was lovely too exactly as we had requested Thank you all so much 

    Richard Jenkins replied
    Thank you Lesley 
  • 5 Gaynor Williams 23rd Feb 2020

    RSJ were wonderful all the way through. They were empathetic and guided us through the process. Nothing was too much trouble- they accommodated changes in requests patiently. All of their partners ( florists, printers and celebrant) were equally excellant.Ultimately the funeral service was beautiful and a fitting send off for our mum. We are very grateful for the service and support provided.

    Richard Jenkins replied
    Thank you Gaynor 
  • 5 Pat & George Craig 21st Feb 2020

    Kindness, calmness and professionalism throughout.  We cannot thank you enough and wouldn’t hesitate to recommend you to all.

    Richard Jenkins replied
    Thank you Pat and George
  • 5 Paula Jenkins 18th Feb 2020

    At times like these you not only need good communication but you need guidance and support plus cooperation and Richard & Shannon provided all this and kept us informed at every step of the way way. They done this sensitivity and care.  You can ask for any information and advice which they do without any pressure or persuasion and no request is dismissed and all options made available. A professional caring service all round at the most difficult stressful and upsetting times. This service highly recommend from Charlie Jenkins Family ( no relation) thank you 

    Richard Jenkins replied
    Thank you Paula 
  • 5 Mark McShane 10th Feb 2020

    Excellent customer service from first point of contact . Very professional with everything they did for our family. Nothing was too much trouble for Shannon and Richard and their team. Everything they said they would do on our behalf they did to exact detail .  The chapel of the rest was immuculate and we were made very welcome when we visited. On the day of the funeral everything went like clockwork , the drivers were very professional and ensured elderly members of the family were supported from the moment we were picked up until after the funeral. On the day Richard ensured everything went to time from arriving at our home to getting to the church and then the crematorium. As  far as cost was concerned this was reasonable beraing in mind the excellent service. Our family would recommend RSJ to any other family in our  position.

    Richard Jenkins replied
    Thank you Mark 
  • 5 Jackie Harris 10th Feb 2020

    This was one of the hardest things we have ever done Losing your mum is never something you ever think about so when it does happen you need the best kindest people around you and we certainly got that with shannon and her team I cannot thank shannon enough what she did for me and my family Many thanks Jackie Harris & family

    Richard Jenkins replied
    Thank you Jackie
  • 5 Martin Harper 10th Feb 2020

    Richard and shannon were amazing, helped with everything. Very caring and looked after are beautiful mum with great respect and dignity, anything we asked for shannon was always their to help. Can't thank you and your team enough. Thank you

    Richard Jenkins replied
    Thank you Martin
  • 5 Margaret Povall 8th Feb 2020

    Couldn't ask for better did our mum proud thank you

    Richard Jenkins replied
    Thank you Margaret
  • 5 John Williamson 6th Feb 2020

    Shannon was brilliant with me and my family on the build up to and after my mum's funeral , Richard was excellent on the day , very professional and ultra calm , no one wants to organise a funeral but I wouldn't hesitate to use Richard and Shannon again , the whole experience and price was spot on thanks again

    Richard Jenkins replied
    Thank you John
  • 5 Lillian Potter 4th Feb 2020

    I cannot fault their professionalism. From the moment we first visited the Jenkins family in our most saddest of times we were treated with sympathy & care. They ensured that every little detail was perfect., everything, from start to finish. So thank you Sharon & of course your family for making the day go as it did. We couldn't have chosen better. I would not hesitate in recommending RSJ funeral Directors. 5 stars

    Richard Jenkins replied
    Thank you Lillian
  • 5 Andy Schofield 4th Feb 2020

    Shannon and richie jenkins are the most proffesional funeral directors around ,very helpfull in sorting everything out so we didnt have to do much ,they are amazing at their jobs and so are the lads working ther too who are family members of richie and shannon ,Thank you guys for looking after our jeff and for making the funeral go smooth ,We love you all x

    Richard Jenkins replied
    Thank you Andy
  • 5 Phil Gordon 4th Feb 2020

    All handeld  with true professionalism and dignity  Richard and Shannon  very  sympathetic in dealing with our lose . Highly recommended 5 star 

    Richard Jenkins replied
    Thank you Phil
  • 5 David Williams 4th Feb 2020

    Can not fault the service we received from Shannon

    Richard Jenkins replied
    Thank you David
  • 5 Jacqueline Roland 29th Jan 2020

    The Jenkins family in Allerton Road were sympathetic and professional. Their service was excellent. Shannon in particular went the extra mile to.support and assist me in the arrangement.of.my husband's funeral.

    Richard Jenkins replied
    Thank you for your kind words Jacqueline 
  • 5 Cathuy Langton 26th Jan 2020

    I can not recommend this company enough. They sorted every little detail (at such a difficult time for the family) and we had practically nothing to arrange as it was all taken care of....flowers, order of service, music etc. Shannon truly felt like a family friend by the time she’d left after our initial appointment to arrange the funeral of our loved one. Thank you for everything. Best wishes, Cathy

    Richard Jenkins replied
    Thank you for your lovely words  Cathuy
  • 5 Alex Hanley 19th Jan 2020

    A big thank you to Richard, Shannon and the boys for all the assistance in making the proceedings pass smoothly and seemingly problem free.  Thanks to Shannon for last minute changes to the order of service paperwork and music.  Thanks to Father John Williams, that Richard managed to bring out of retirement for at least a second time, for lovely heart felt messages.  Having now used Richard Jenkins services five times previously, I have no hesitation in recommending him and his family.  Regards  Alex Hanley. 

    Richard Jenkins replied
    Thank you Alex glad we were able to help you and your family.
  • 5 Kay Moss 15th Jan 2020

    It was difficult to know where to start especially as Mum had passed away at home. Shannon was instantly reassuring and clear with instructions without overwhelming us. She is professional yet friendly, understanding and sympathetic. The arrangements went like clockwork and we never once regretted choosing Richard and Shannon Jenkins Funeral Directors. 5 stars well deserved. Kay Moss & Alan Anderson 15/01/2020

    Richard Jenkins replied
    Thank you Kay for your lovely words.
  • 5 Robbie Hollis 7th Jan 2020

    From beginning to end the service was outstanding. Their customer service was excellent and made us feel at easy during this difficult time. Would highly recommend Ritchie and Shannon at Jenkins Funerals.

    Richard Jenkins replied
    Thank you Robbie
  • 5 Evelyn McDonnell 7th Jan 2020

    Excellent service professional, courteous and attentive throughout shannon and richie couldnt have done anymore wouldnt go anywhere else

    Richard Jenkins replied
    Thank you Evelyn
  • 5 Susan Martin 3rd Jan 2020

    I found Richard and shannon Jenkins to be very helpful and professional everything was explained to me in detail and advice was given honestly I would highly recommend them

    Richard Jenkins replied
    Thank you Susan
  • 5 Shahnaz Clark 26th Dec 2019

    Recently had to make use of the services of a funeral director and Richard and Shannon Jenkins, a local family run business, were recommended to me. I can honestly say my mind was put at rest immediately and I felt that a huge weight had been lifted from my shoulders. They took care of everything with quiet dignity and respect for my father. Everything went smoothly on the day and everyone remarked at how well things had gone, which was, in fact, down to the quiet efficiency of Richard and Shannon and their family. I can therefore recommend them to you without hesitation. (the Ryan family).

    Richard Jenkins replied
    Thank you Shahnaz
  • 5 Lyndsey Kowe 24th Dec 2019

    Shannan is absolutely amazing. She guided us through everything so easily and appropriately. There new parlour is stunning and doest have that ‘funeral home’ feeling about it, feels so nice and peaceful.  I would only ever use shannan and ritchie jenkins should the time arise id need to. 

    Richard Jenkins replied
    Thank you Lyndsey, your words mean a lot to us 
  • 5 Christine Tierney 24th Dec 2019

    My family would like to thank Richard and Shannon for everything they did from the moment they were informed of our loss. Their professional, kind support on the day of  the funeral ensured a fitting tribute for our beloved Uncle Grateful  thanks to all the team  at RSJ 

    Richard Jenkins replied
    Thank you Christine

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more: How to arrange a funeral

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more: What are disbursements

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more: Help with funeral costs

Online brochure

View all our products and services

Address
3 Allerton Road
Mossley Hill
Liverpool
Merseyside
L18 1LG

Latest Verified Reviews

Janet Denny 7th Mar 2020

We were looked after as if it was their own mum. They took care of everything we requested with empathy and nothing was too much trouble.

Sarah Wright 5th Mar 2020

So helpful and efficient really made a difficult time less stressful would highly recommend them nothing was too much trouble and everything was perfect on the day thank you so much 

Lesley Smith 1st Mar 2020

Very personal touch for a professional service  Kept informed throughout the whole process The family felt comfortable entrusting Mum to Shannon and Richards care and everything was arranged seamlessly  Floral arrangement was lovely too exactly as we had requested Thank you all so much 

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Update

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