Richard and Shannon Jenkins Funeral Directors

708 reviews

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Independent, family-run funeral directors in Liverpool, serving bereaved families with compassionate and personal funeral arrangements.

Latest Verified Reviews

Michael Parker 22nd Aug 2022

A first class service was provided throughout the while process. Nothing was too much trouble for Shannon. She was fantastic at such a devastating time for our family. She offered assistance,guidance and recommendations but was not forceful at any point and any final decisions were made by the family. All Shannon's recommendations were outstanding from florists, live streaming services to stonemasons. Communication was easy and regular and on the day of the funeral Ryan was outstanding ensuring everything went as good as it could have given the circumstances. Would highly recommend the family to take care of loved ones at such sad times.

Christine Miranda 20th Aug 2022

Undoubtedly the best service anyone could imagine. After losing my dad, from our first call who was taken from Ryan, I knew my dad was in extremely safe hands. Shannon took my sister, brother & I under her wing & made us extremley comfortable at this very distressing time. Shannon never forced anything on us, she sat, listened & advised us. She is one remarkable lady. Thank you so much for everything you did for our family, you will never know how much we appreciated it ❤️

Joy Dunne 20th Aug 2022

I cannot thank Shannon and Richard enough for their help and professionalism from start to finish. Shannon very quickly understood the type of Funeral we wanted and made a number of helpful suggestions to enable us make decisions on the arrangements. It was especially helpful to be able to telephone and immediately reach Shannon directly. Obviously, the whole process was difficult and emotional, but Shannon and Richard did everything possible to take away the stress and allow the family to focus on the loss of a parent and not have to worry at all about the funeral arrangements. We will be forever grateful to Shannon and Richard for their expertise and professionalism.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

3 Allerton Road
Mossley Hill
Liverpool
Merseyside
L18 1LG

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 0151 318 0916

About Us

The Jenkins family have been helping bereaved families in the Merseyside area since 1880. Today, Richard and Shannon Jenkins, alongside their children Richard Jnr, Ryan and nephew Barry, are the fourth and fifth generations of Jenkins to devote themselves to the funeral profession. As a family and as a business they are ready to help anyone who comes through their doors.

If your loved one wanted a traditional religious funeral service or a contemporary celebration of life or humanist funeral service, Richard and Shannon Jenkins Funeral Directors is able to help. There is a range of modern funeral vehicles to choose from as well as personalised options including horse-drawn hearses and motorcycle hearses. Coffins, caskets and urns are available in materials such as wood veneer, hardwood and eco-friendly options including wicker, bamboo and cardboard.

Richard and Shannon Jenkins Funeral Directors are open weekdays from 9am to 5pm and they are available 24-hours-a-day via telephone. The Allerton Road funeral home has a chapel of rest where you can comfortably spend time with your loved one as well as private consultation spaces for arranging funerals. Home visits are available by appointment.

Call Richard and Shannon Jenkins Funeral Directors now and find out more about what they can offer and begin making the perfect funeral arrangements for your loved one.

Latest Obituaries

Brian (George)   McLoughlin

Brian (George) McLoughlin

Jan 1942 - Jan 2020

Ged   King

Ged King

Jun 1970 - Jan 2020

Janet   Davies

Janet Davies

Mar 1947 - Jan 2020

Rose Marie   Langton

Rose Marie Langton

Sep 1946 - Jan 2020

View more

Verified Reviews

Verified Reviews

  • 5 Michael Parker 22nd Aug 2022

    A first class service was provided throughout the while process.
    Nothing was too much trouble for Shannon. She was fantastic at such a devastating time for our family. She offered assistance,guidance and recommendations but was not forceful at any point and any final decisions were made by the family. All Shannon's recommendations were outstanding from florists, live streaming services to stonemasons.
    Communication was easy and regular and on the day of the funeral Ryan was outstanding ensuring everything went as good as it could have given the circumstances.
    Would highly recommend the family to take care of loved ones at such sad times.

  • 5 Christine Miranda 20th Aug 2022

    Undoubtedly the best service anyone could imagine. After losing my dad, from our first call who was taken from Ryan, I knew my dad was in extremely safe hands. Shannon took my sister, brother & I under her wing & made us extremley comfortable at this very distressing time. Shannon never forced anything on us, she sat, listened & advised us. She is one remarkable lady. Thank you so much for everything you did for our family, you will never know how much we appreciated it ❤️

  • 5 Joy Dunne 20th Aug 2022

    I cannot thank Shannon and Richard enough for their help and professionalism from start to finish. Shannon very quickly understood the type of Funeral we wanted and made a number of helpful suggestions to enable us make decisions on the arrangements. It was especially helpful to be able to telephone and immediately reach Shannon directly. Obviously, the whole process was difficult and emotional, but Shannon and Richard did everything possible to take away the stress and allow the family to focus on the loss of a parent and not have to worry at all about the funeral arrangements. We will be forever grateful to Shannon and Richard for their expertise and professionalism.

  • 5 Lisa Hindley 18th Aug 2022

    Nothing was too much trouble for Shannon and her family, they were incredibly helpful and professional during such a devastating time for us. I had never had to organise a funeral before and didn't know where to start but Shannon guided me through every step of the way, organised most things for me, and made everything as stress free and easy as possible. Their advice and honesty was also very much appreciated. Cannot thank and recommend them enough!

  • 5 Georgie Frazer 18th Aug 2022

    Richie & Shannon are brilliant two young girls planning a funeral and we felt supported every step of the way. Richie dealt with me at the start before my auntie was in their care then Shannon took over afterwards. The whole process was made simple and we were supported so much and always made to feel they were on hand to help even with the simplest of questions. When visiting them all staff we came into contact with were so lovely and just made you feel like you were being genuinely cared about. Richard Jr on the day of the funeral was fantastic he made everything run smoothly accommodated requests and just done everything with empathy. Can’t thank you all enough. We used Jenkins for my mum & nan and because of how Richie & Shannon treated us we had to use RS Jenkins for my auntie because the experience is completely heartbreaking but with the help of these you know everything will be taken care of. Thank you for everything but especially the way you treated us. Jade & Georgia 

  • 5 Ann Kirk 16th Aug 2022

    From start to finish pure professionals .Shannon just makes you feel relaxed ,she guides you every step of the way and takes the worry out of the whole process ..very caring and in beautiful surroundings.Richard was so helpful on the day,polite and caring .

  • 5 Helen McDermott 16th Aug 2022

    Professional and friendly service. Maximum effort put into getting everything perfect. Couldn’t recommend this place enough, such compassion and professionalism from the lovely staff at a very difficult time. 

  • 5 Karen Bradley 15th Aug 2022

    Shannon and her team were ultra professional, sympathetic and covered every base with great communication. They really made the process as easy as could be at a difficult time. 
    Our thanks to them . 

  • 5 Brian Carney 14th Aug 2022

    From start to finish Shannon and Richard could not do enough for us at this difficult time. Nothing was too much trouble for them and they were very considerate helpful and most of all ver caring.  They lifted a weight off our shoulders at a sad time. Everything ran very smoothly in our dealings with them. On the day of the funeral the team of drivers were excellent they showed compassion care were polite and very professional. I would not hesitate to recommend this very professional company to family friends and anyone looking for an excellent traditional family of undertakers. 
    Thanks again Shannon and family for your care understanding politeness and professionalism. 

  • 5 David Mooney 12th Aug 2022

    We cannot thank the Jenkins family enough. They dealt with everything in an amazing way. Nothing was too much bother. We were dealt with professionally and courteously. We will be always be grateful to them for their kindness and gentleness at such a difficult time. I would definitely recommend them. 

  • 5 Yasmine Bond 28th Jul 2022

    We would like to say a big thankyou to Richard Shannon Jenkins for all the support and guidance they provided at a very difficult time following our loss. From the minute I walked into their office with my mum I knew we would be looked after. Shannon, Richard and the team are so caring and nothing is too much trouble. Shannon made a difficult time so much more bearable by assisting and guiding us through the process. Shannons knowledge,compassion empathy and warmth is what got our family through, such a lovely lady. On the day of the funeral Richard and his team made sure that the family and cars were sorted in a timely fashion without us feeling rushed. They were so polite and caring with my mum nothing was too much trouble. I could write so much more but I think I will just finish by saying You couldn't be in better hands if you are looking for a Funeral Directors & Choose Richard, Shannon & Jenkins Funeral Directors.

    Thanks from us all xx

  • 5 Rachel Jones 28th Jul 2022

    Can’t speak highly enough of Shannon and the family, Shannon couldn’t do enough for us as a family and helped us all massively along the way, on the day of the funeral Ryan and the rest of the lads were absolutely brilliant can’t recommend this company highly enough ⭐️⭐️⭐️⭐️⭐️

  • 5 Adam Fisher 27th Jul 2022

    Very professional. Great company

  • 5 Alan Neilson 27th Jul 2022

    Very helpful, sympathetic and supportive during a difficult time.

  • 5 Ian Fox 27th Jul 2022

    After my initial meeting with Shannon I knew I was in good hands after the passing of my father. Shannon was not only professional but very personable and she managed to take the weight of the world off my shoulders at a very difficulty time.
    Shannon made arrangements for everything and the whole process was handled seamlessly. I was given advice on related matters which again help immensely.
    I cannot thank Shannon and Richard enough.
    Ian

  • 5 Brenda Reed 21st Jul 2022

    Shannon and Richard made our funeral arrangements so easy and comfortable , they are full of compassion and brilliant at a difficult time thankyou from all our family x

  • 5 Lisa Atherton 20th Jul 2022

    We cannot thank Shannon, Richard, Richard jnr, Barry & Ryan   enough for the excellent & professional service they provided for us during such a difficult time. They really looked after my dad and took care of everything from start to finish. We couldn’t have asked for a more caring, compassionate & polite team to help with our dads funeral. Thank you for everything , we really do appreciate it. 

  • 5 Stephen Ling 20th Jul 2022

    Can't thank Shannon and R & S funeral services enough. We were helped with every detail of the service planning which can be a little overwhelming dealing with this kind stuff for the 1st time. On the day was an extremely professional class service from all involved. Really can't thank them enough.

  • 5 Mary Smallwood 18th Jul 2022

    Shannon and Richard provided a seamless service. Always available to answer any questions and offer support whenever required. They offered all the services required: flowers, order of service, celebrant, organisation of streaming the service. I couldnt fault them and all the staff are so polite and friendly.

  • 5 Dave Holland 18th Jul 2022

    Very professional, caring and compassionate in every respect 

  • 5 Andrea Turner 13th Jul 2022

    From appointment scheduling to service delivery, Shannon, Richard and their family were not only professional but supportive and friendly.  Nothing was too much trouble from last minute changes to our plans, to answering any queries  we had, the service provision  was just first class from start to finish.  I would highly recommend this family funeral directors to anybody looking for a 5-star service 

  • 5 Karen Fletcher 12th Jul 2022

    Richie, Shannon and family were really professional and helped us through every step of the funeral process with sympathy and compassion.

    Richard Jenkins replied
    Thank you Karen for your kind words
  • 5 Lorraine Coburn 8th Jul 2022

    Shannon and Richie where excellent, they kept us informed throughout the process.  Their excellent professionalism and customer service made me feel at ease at every stage 

    Richard Jenkins replied
    Thank you Lorraine for taking your time to leave us a review
  • 5 Nitasha Gee 5th Jul 2022

    Have used 3 times now great from start to finish.

    Richard Jenkins replied
    Thank you Nitasha for your lovely review
  • 5 Maria Rietdyk 2nd Jul 2022

    I can’t thank you enough for all the care compassion patience and kindness shown to me and my family at a time when we were at our lowest.I highly recommend you to everyone.Once again thank you so much for your professionalism.

    Richard Jenkins replied
    Thank you Maria for your lovely words 

Online brochure

View all our products and services

Address
3 Allerton Road
Mossley Hill
Liverpool
Merseyside
L18 1LG

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Michael Parker 22nd Aug 2022

A first class service was provided throughout the while process. Nothing was too much trouble for Shannon. She was fantastic at such a devastating time for our family. She offered assistance,guidance and recommendations but was not forceful at any point and any final decisions were made by the family. All Shannon's recommendations were outstanding from florists, live streaming services to stonemasons. Communication was easy and regular and on the day of the funeral Ryan was outstanding ensuring everything went as good as it could have given the circumstances. Would highly recommend the family to take care of loved ones at such sad times.

Christine Miranda 20th Aug 2022

Undoubtedly the best service anyone could imagine. After losing my dad, from our first call who was taken from Ryan, I knew my dad was in extremely safe hands. Shannon took my sister, brother & I under her wing & made us extremley comfortable at this very distressing time. Shannon never forced anything on us, she sat, listened & advised us. She is one remarkable lady. Thank you so much for everything you did for our family, you will never know how much we appreciated it ❤️

Joy Dunne 20th Aug 2022

I cannot thank Shannon and Richard enough for their help and professionalism from start to finish. Shannon very quickly understood the type of Funeral we wanted and made a number of helpful suggestions to enable us make decisions on the arrangements. It was especially helpful to be able to telephone and immediately reach Shannon directly. Obviously, the whole process was difficult and emotional, but Shannon and Richard did everything possible to take away the stress and allow the family to focus on the loss of a parent and not have to worry at all about the funeral arrangements. We will be forever grateful to Shannon and Richard for their expertise and professionalism.

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