Thornalley Funeral Services Ltd

5 Carol Emmett 25th May 2023

My mother and I were treated with kindness and respect throughout the whole process, nothing was too much trouble, even when we changed the plans- Peter and Nichola were attentive, polite and courteous at every step, The end result was a beautiful loving memorial to my father's life, we will be forever grateful and thankful for your wonderful service, Many many thanks- Carol Emmett (daughter)

5 Anna Hippach 25th May 2023

Excellent care from Sam and Nicky and all the team and Rev Sam. Thank you so much.

5 David Barker 24th May 2023

We have worked with TFS a number of times with family funeral arrangements over many years and can only praise them for the care, empathy and professionalism with which they make our send off to a loved one very special and memorable. Every member of staff plays their part perfectly.

5 Doreen Brady 24th May 2023

Can't praise the staff enough, they guided us though everything we needed to do and not one minute did we feel rushed. Even made phone calls to see how we were coping. Nothing seemed to much trouble for them. Would highly recommend and use again. Thornally, a very professional team and exceptional service.

Doreen Brady

5 Katharine Kellegher 22nd May 2023

Absolutely first class from first initial meeting with Sam, Nicky and the team right throughout the whole process . They were a guideing light in our darkest moments could not have been more helpful and supportive. 10/10 brilliant service
From Katharine Denise Tim and family .

5 Denise Gooch 21st May 2023

I would like to thank Peter, Nichola and colleagues at Swaffham for giving my mother a beautiful funeral at a very difficult time.

5 Colin McEvoy 21st May 2023

We are very grateful for their care and attention to detail throughout the bereavement process. Their service was excellent, all the members of the team we dealt with were friendly and informative.
Thank you all, very much appreciated
Colin & Belinda McEvoy

5 Yvonne Greeves 21st May 2023

Thornalley and all of the staff couldn’t have helped anymore than they did. All of the staff  are genuine caring people who helped give my dad the best send off. I couldn’t have wished for anything more. The process from start to finish was effortless. Andrew acts with genuine compassion and you can tell he puts his life into running thornalleys. Thankyou guys for looking after my dad. Best wishes and I wish thornalleys every success 

5 Trudy Fuller 20th May 2023

I have nothing but praise for Sam and his team at Thornally.
Nothing was to much trouble and Sam’s care and concern for us was exceptional.
Everything was done in a very professional but friendly manner and I would highly recommend them to anyone.

5 David Boniface 19th May 2023

As good as it gets.
Very happy with the service

5 Patricia Clegg 15th May 2023

My words seem inadequate to write how kind, supportive & professional Sam & Nicky were dealing with my mothers funeral arrangements.
No detail was overlooked & the advice given was heartfelt, whether in person, on the phone or by email. 
On the day of the funeral the whole team were a credit to Thornalley’s & the Piper played amazingly. 
We can never thank you enough for making the day the best send off for my mother, Bills wife & the grandchildren’s grandma.

My father has told me to use Thornalley’s for his funeral, which I hope won’t be anytime soon ! 

Trish 

5 Tamara Chamberlain 15th May 2023

Very helpful 

5 Andy Port 15th May 2023

The team at Dersingham made a difficult time run really smoothly, with a very professional approach and words of compassion and advice throughout the process and as a family would couldn’t thank them more. 

5 Eve Naughton 15th May 2023

We will always go to Thornalley Funeral Service to look after our family members for their last journey. Always professional but also kind, sensitive and compassionate. They made sure we were aware of all options and went through them with us. Most of all we felt our loved one was in good hands and being taken care of. Can’t recommend them highly enough. 

5 Jackie Rushbrooke 14th May 2023

Words cannot express my gratitude and thanks to Sam and Nicky of Dersingham.
They treated my late husband Reg with the love and care, as if he was a member of their own family.I knew Reg was in very good hands.
The kindness and support that was given to me helped me through what was a very sad and difficult time.
Special little touches on the day of Regs funeral, Sam phoning to see how I was and and all wearing blue ties, which was Regs favourite colour made it a special day. They go that extra mile to make sure everything is perfect.
Sam and Nicky are so understanding and showed so much compassion. You are both truly amazing. Cannot thank you enough.
With much love Jackie x

5 Diana Bentley 13th May 2023

from the moment we had our first Discussion with Traci through to the funeral itself, everyone was very tuned in to our wishes, punctual and professional.
Highly recommended.

5 Bernadette Denny 13th May 2023

Every member of the Thornally Team was kind and curteous and very professional.
They made a sad and traumatic time go smoothly and were available for our needs.
would recommend them without hesitation

5 Carole Watson 13th May 2023

The service provided by Ray, Andrew and all their staff was flawless. Their professionalism and the way they went above and beyond the call of duty was exceptional. Ray and Andrew in particular have a gift when it comes to dealing with all matters that come with bereavement and grief. My family can’t thank them enough and would recommend their services to anyone. 

5 Daisy Nudd 13th May 2023

From the start everyone was very kind and helpful. A very special thanks to Dean. 

5 Yvonne Ball 13th May 2023

All the staff have been polite and courteous, nothing felt rushed at all and always available to answer queries. Everything went smoothly and we have no complaints.

5 Malcolm Fellowes 11th May 2023

Couldn't of asked for more. Thornalleys went above and beyond and made a very difficult time that little bit easier. Caring and compassionate service with a special thankyou to Sam and Nicky for everything.

5 Gwendoline Rippengill 10th May 2023

A thoroughly professional and caring service, as always from a funeral director who has looked after our family for many years.

5 Ian Wilson 9th May 2023

this year has been a tough start, loosing my father, uncle and brother. through out all this the staff at Thornalley have helped me every step of the way, taking the time to suggest ways of arranging ashes, photographs and helping to coach the words i wanted to be said at the funerals. I cannot thank all of them enough.

5 Sally Burr 8th May 2023

At a hard time Nicky and Sam were thoughful ,kind and professional