Thornalley Funeral Services Ltd

5 Diane Jacobs 17th Sep 2020

From the initial phone call there has been nothing but kindness and care. The advice and help we have received has been superb. Nicola kept us updated all the time and helped in any way she could, we were never rushed. On the day of the service Andrew looked after us so gently and well through a very difficult time. The service led by Janet was beautiful and how she wove together what we had told her was brilliant. Her words were very moving and appropriate.
All of this care and attention has helped us considerably through this time.
We cannot express our gratitude enough.

5 Catherine Crisp 17th Sep 2020

Very Happy with everything Thorn Alley organised for my Brother Robert Geoffrey Brown’s funeral. Very Difficult as it all had to be done at a distance but they were very thorough and extremely dignified. Thank you

4 George King 16th Sep 2020

i have no experience of others, as most people.
All went to plan.

5 Kelly Munden 16th Sep 2020

After losing our daughter aged 5, Andrew, Tracy and the rest of the staff put us at easy and helped us on what we needed to do next and supported us in making decisions to help make Annabels celebration day the most perfect day it could have been. The support from everyone was outstanding! The Chapel of rest was such a peaceful place for us to visit and the whole team made every moment special for us!
Thank you

5 Jacqueline Foster 16th Sep 2020

Due to distance all the arrangements for Dads funeral was done over the phone. 
The staff were so helpful and supportive 

5 Jane Blyth 16th Sep 2020

Excellent service. Nothing too much trouble. So caring.

5 Kerri Sanders 16th Sep 2020

Very professional and caring.they went out of their way to make sure everything was perfect for the day of my dads funeral.A big thankyou to Ray and the staff for everything.

5 David Caplan 16th Sep 2020

Andrew Thornalley and his team looked after us exceptionally well and made a very emotionally sad experience as easy as possible. 
Many many thanks to them. 

5 Roger Sampson 16th Sep 2020

Very helpful and friendly

5 Gerald Gadd 15th Sep 2020

In the current circumstances we found Thornalley Funeral Services to be sympathetic, helpful and efficient.

5 Rodney Murray 15th Sep 2020

I thought that the service from day one when we first met Nichola (when I first approached Chapman's) was thoughtful and considered throughout. She at all times showed professionalism certainly with deep regard for genuine sympathy showed to me and my son-in-law. The company's attention to detail was quiet outstanding both during in the negotiation and on the day of Sylvia's funeral. Peter, the funeral director and the ushers were both polite and sympathetic without too much regimentation. The funeral service was quiet acceptable which created the correct ambience and heartfelt feeling shown to those in mourning Sylvia's loss. Janet Qualters conducted the Celebration of Sylvia's Life with a quiet assuredness and created what I would call genuine a sort of 'calm'. I think all those attending would all agree with my sentiments. R W Murray

5 Karen Bunting 15th Sep 2020

Everyone involved with the process was very helpful, informative, respectful & professional. Perfectly arranged, everything as requested. Aftercare brilliant too, arrangement of headstone etc. I would definitely recommend. 

5 Julie Gladman 15th Sep 2020

We found Chapmans and Thornalley to be very supportive and efficient at our difficult time. We would highly recommend them 

5 Angela Gay 15th Sep 2020

Excellent thank u

5 Sandra White 15th Sep 2020

The service we received was First class.We had several little hiccups. The team were amazing, very helpful and reassuring. They sorted out the problems for us.Very professional and Craig service.Would highly recommend them.

5 Edwyn Rout 15th Sep 2020

Can’t praise them anough. 

5 Christopher Hood 15th Sep 2020

Andrew and all the staff were very friendly and comforting at this sad time. A big thank you for taking care of us all 

5 Maurice Dorman 15th Sep 2020

Highly recommend. 
Everything dealt with efficiently and with compassion at all times.

5 Carole McLaren 15th Sep 2020

Professional and considerate at all times. Excellent service provided for my father’s funeral 22 years ago continues to this day. The business is in good hands. Thank you for your care.

5 Wendy King 15th Sep 2020

From my very first contact Thornalley gave an excellent, helpful, supportive and above all personal service.

They helped me organise pre-payment for my Mum, and then guided and helped me through the formalities when the time came. 

The service was beautiful and dignified, appropriate to the circumstances.

The people at Thornalley are kind, friendly, understanding and unbelievably helpful.

I would recommend them wholeheartedly.

5 Peter Howard 15th Sep 2020

Every step was very professional from start to finish .

5 Susan Wraith 15th Sep 2020

I have left an Excellent, as could not fault Ray and his staff. They were kind and compassionate, showed me Empathy,Richard family said that they had never seen an undertaker get out and walk in front of Hurst,I would say that at this difficult time I could not have asked for more.

5 Juliet Kennedy 15th Sep 2020

The service was exactly as we wanted considering the Covid situation and we would like to thank everyone from Thornally for their excellent support !

5 Jean Antliff 15th Sep 2020

Extremely pleased with service received, very kind, helpful and understanding 
Cannot thank them enough 

5 Richard Castle 15th Sep 2020

Right from the start, Ray and his team displayed an amazing level of friendliness,
professionalism and compassion which helped us to deal with my mothers passing.
I cannot speak highly enough of TFS.