S. Stibbards & Sons
Main home: S. Stibbards & Sons, Hadleigh
1919 reviews
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5 Joanne Rayner 23rd Aug 2021
Thank you all for your kindness and compassion at a very difficult time. All of your team went above and beyond to make everything so easy and less stressful. Nothing was too much trouble and the service we received on the day was outstanding. Thank you again from the bottom of our hearts.
Dave Ponton replied
Thank you for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. -
5 Sandra Parkhouse 23rd Aug 2021
I was so pleased I chose your Company to arrange and oversee Doug's funeral. It was very professionally and sensitively done and we knew we were in safe hands.
We could not fault the excellent care and attention given on the day, making the course of events run seamlessly and so much less stressful for the family.
Thank you so much.
Kind regards
Sandra Parkhouse.Dave Ponton replied
We are always here to help in anyway we can, we are so pleased have been able to look after and support you at this difficult time. -
5 Anna Solimena 21st Aug 2021
Thank you Debbie, Simon and everyone at Stibbards for your kindness and patience nothing was too much trouble. Kind regards Sorrentino family
Dave Ponton replied
Thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time -
5 Wendy Dodds 20th Aug 2021
Amazingly professional but with such a personal touch x you did my mum proud and looked after her and all the family , thank you Martin, Wendy and the team from me and the family x
Dave Ponton replied
I am so pleased, that Martin and the rest of the team were able to provide a fitting farewell for mum and you as a family were well looked after. -
5 Philip Baldwin 20th Aug 2021
Thank you all , your services were superb and caring and made a sad day run very smoothly.
The Baldwin Family.Dave Ponton replied
Thank you for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. -
5 Claire Burden 17th Aug 2021
I have used Stibbards twice this year and the service is fantastic. The whole team are knowledgeable, helpful, kind and compassionate. Stibbards guide you every step of the way and the entire process runs seamlessly. Louise in the Hockley office listens to your wishes and makes everything happen effortlessly.
Dave Ponton replied
Thank you for putting your trust in us once again and I am so pleased that Louise and the team looked after you all so well, I will ensure that your thoughts are shared with them. -
5 Sandra Hickson 16th Aug 2021
From initial contact it was clear that Stibbards were very professional and supportive in guiding us through this difficult time. All staff were courteous and friendly especially Wendy who was the principal contact and was with us all the way. Nothing was too much trouble. We both felt happy that our Mum was being well cared for in their company. On the day of the funeral everything went according to plan and timed to the minute as we had a Funeral mass and then the service at the Crematorium. The men of the Cortège were also very courteous and professional from start to finish.
Would recommend Stibbards without hesitationDave Ponton replied
Thank you Sandra for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 R P 15th Aug 2021
Professional at all times, and very flexible. Looked after us very well on the day of the funeral.
Dave Ponton replied
Thank you for your kind words, I will ensure they are shared with all concerned -
5 Suzanne Peters 15th Aug 2021
Your services were excellent and very professional and your kindness and support impeccable. Nothing was too much trouble and with your excellent company you made the day run smoothly and helped me and my family give my dear mum an excellent send off.thank you so much. Suzanne
Dave Ponton replied
We are so pleased, that the team were able to provide a fitting farewell for your dear mum and you as a family were well looked after. -
5 Pam Gough 13th Aug 2021
From the moment we walked through their door to the day of the funeral we were treated with upmost respect and professionalism. Nothing was too much trouble and they were always on the end of the phone ready to help in any way they could. We were treated as a family who were in mourning but if the need arose the atmosphere would change to keep us cheerful. Stibbards have a wonderful team in place and we can not recommend them highly enough.
Dave Ponton replied
Thank you Pam for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 John Matty 13th Aug 2021
Everything went to plan along with your support.
Dave Ponton replied
Thank you for your kind words and taking the time to comment on our service to you. -
5 Valerie Don 12th Aug 2021
Extremely helpful in difficult circumstances
Dave Ponton replied
Thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time
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5 Keith Thornton 10th Aug 2021
Impressive, bit think there is a danger of detracting from the seriousness of the subject matter and deteriorating into something akin to a social media site. Hopefully will not go further in that direction, support has been excellent thankyou.
Martin Stibbards replied
Dear Keith, thank you for taking the time to comment on our service to you, I am pleased that you felt supported during such a difficult time and were impressed with Lisa's handling of the arrangements. Additionally, thank you for your valuable feedback regarding our 'web based' services, we will carefully consider your thoughts in our future considerations. -
5 Donna Roche 10th Aug 2021
All at Stibbards have been fantastic. Nothing has been too much trouble for them. They were kind and compassionate when needed and then good humoured and friendly when needed. Lisa made a really horrible time a little bit more bearable and helped every step of the way. I would highly recommend them.
Dave Ponton replied
Thank you Donna for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. We are so pleased, that Lisa and the rest of the team were able to provide a fitting farewell for Dougie and you as a family were well looked after. -
5 Robert Piper 9th Aug 2021
On the day everybody involved from Stibbards were extremely professional and patient. They all showed extreme care for all our needs. Thank you all for making such a sad day go so smoothly
Dave Ponton replied
Thank you Robert for your kind words, I will ensure they are shared with all concerned -
5 Lisa Tate 9th Aug 2021
Thank you for all the help and support you offered. From our initial phone call until after the service you were all so helpful and compassionate.
Dave Ponton replied
Thank you Lisa for your kind words and taking the time to comment on our service to you. We are always here to help in anyway we can, we are so pleased have been able to look after and support you at this difficult time. -
5 Paul Humphrey 4th Aug 2021
Outstanding staff a credit to the company 👏
Dave Ponton replied
Thank you Paul for your kind words, I will ensure they are shared with all concerned
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5 Jacqueline Howarth 2nd Aug 2021
THANKYOU from the bottom of my heart .You supported me throughout the whole process and made a very emotional time more bearable.
Kate you looked after me so well particularly when my mind was in such a muddled state and dear Scott was a wonderful caring friend to me on the day.
Through my tears I realised that the whole event was beautiful and was the perfect goodbye to my dear husband.
Grateful thanks to you all.
JackieDave Ponton replied
thank you for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that Scott and Kate looked after you with such great care. -
5 Dawn Britten 1st Aug 2021
All staff were respectful and helpful. They worked with us arranging a large funeral involving many other parties keeping all informed. Thank you!
Dave Ponton replied
we are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated -
5 Margaret Hamon 30th Jul 2021
We were very happy with the way everything was dealt with from meeting with Debbie to the end and saying goodbye to Simon.
Dave Ponton replied
Thank you for your kind words, I will ensure they are shared with all concerned -
5 Rachel Keenan 30th Jul 2021
From the moment I had contact with Stibbards , staff were professional and attentive with every question or concern.
Their approach with each contact was as though we were the only family they were supporting.
All staff were empathetic and we were never made to feel that this was repetition for them.
My mum was treated with the dignity and respect she should have for the most amazing mum and grandma she was. Thankyou.Dave Ponton replied
We are so pleased, that the team were able to provide a fitting farewell for Linda and you as a family were well looked after.
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5 Margaret Osborn 30th Jul 2021
Well, we have become regulars at Stibbards but still the service was faultless and thoughtful. It does make the process so much simpler when there are professionals there to greet you and deal with all that may crop up.
Dave Ponton replied
Thank you for putting your trust in us once again and we are always here to help in anyway we can, we are so pleased have been able to look after and support you again at this difficult time. -
5 Lisa Hawkins 30th Jul 2021
We received amazing service for my dad's funeral, from the arrangments to the service itself & after. Can't fault them & would certainly recommend.
Dave Ponton replied
Thank you Lisa for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 Lucy Potts 30th Jul 2021
Wendy was absolutely lovely to deal with. In what was a terrible time for us, she made the whole process incredibly easy and the day went seamlessly. We can’t thank her enough.
Dave Ponton replied
Thank you for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that Wendy looked after you with such great care. -
4 Alison Vincent 28th Jul 2021
A very professional and caring service provided by Stibbards. From the day when they showed empathy while moving my Dad from the house, through to the person who led the funeral team on the day. Lovely touch taking a family photo at the Crem and getting Mum to kiss an individual rose to be left at the Crem as the family flowers were going back for a family celebration. Beautiful cars and very smart staff. Only Minor point was some of the "Digital" aspects - getting the date of the service wrong on the initial set up of the obituary page, and some angst getting the music to Obitus. But the day itself was perfect.
Martin Stibbards replied
Dear Alison, thank you for you kind and generous words, we are so pleased that your overall experience of our service to you was professional and caring. Additionally thank you for your feedback regarding the 'digital aspects' of our service which we are continually striving to improve and make more 'user friendly'.