Crescent Funeral Services
Main home: Crescent Funeral Services
546 reviews
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5 Louise McDowall 16th Sep 2025
Thank you all for your very kind, gentle, professional and empathetic approach.
It must be difficult in a role performed day in day out to understand that for the customer / client it is or will be perhaps the only time that they ever experience this journey. The funeral directors' and celebrant's experiences and knowledge are greatly appreciated and welcome.
Your professionalism and kindness shone through. We were / are all very grateful, thank you.James Chorley replied
Dear Lousie, Thank you so much for your kind words and for taking the time to share your thoughts on our services. We are so pleased that our services met with your aproval and we wish you a lifetime of tressured memories -
5 Hazel Coleman 5th Oct 2025
Those who came to the house were very professional and supportive. They followed the family wishes in a kind and respectful manner. Thank you.
Katie Rankin replied
Thank you for your kind words Hazel, it was an honour and a priviledge to take care of you all as a family and to give Mum the personal send off you all wished for. -
5 Liz O'Brien 28th Sep 2025
All of the staff from Crescent Funeral Services have treated both the family and Andy with dignity and respect through the whole process. Simon came to meet with Andy and I a couple of days before he passed away so we could discuss together what Andy wanted to happen from his passing through to after the funeral. As a member of the military veteran community Andy had some very specific requests that Simon and the team worked very hard to accommodate and for which I am very grateful. Thank you.
Simon Helliar-Moore replied
Dear Liz, thank you for your kind words, it was such an honour to care for Andy’s specific wishes, meeting you both in those final days really helped me to understand Andy and to give me clear guidance to make his farewell the day he would have wanted. I’m wishing you and the family many years of wonderful memories to sustain you. -
5 David Tonkin 23rd Sep 2025
In times of great sadness you need guidance in the journey you are about to take. Simon and his staff helped us through this dreadful time in our lives with great empathy and professionalism and undoubted care for our late Mum. We are so thankful that Crescent funeral service were with us. Thankyou so much, you will never know how much we appreciated your help.
Simon Helliar-Moore replied
Dear David and family, Thank you for taking the time to sahre your thoughts, we are so grateful for the trust you placed in us to care for your mum and your family. We are pleased to learn we were able to meet your needs. We all wish you many years of wonderful memories to sustain you. -
5 Julie Booth 9th Sep 2025
Excellent care and support throughout the whole process.
Simon Helliar-Moore replied
Dear Julie, Thank you for sharing your kind thoughts and for allowing us to lok after your family. We wish you all many happy memories into the future. -
5 Faith Vince 15th Sep 2025
Katie help support me during the funeral arrangements for my late husband. I could not have wished for a more kind, comforting and efficient way of dealing with this traumatic event.
Katie Rankin replied
Thank you so much for your kind words Faith, I wish you many wonderful memories of your life with Ian. -
5 Louise Bale 6th Sep 2025
Excellent service. All the team are focused on helping to make the funeral as stress-free as possible, and tailored to individual requests. Great communication at all stages. Patient and caring.
Simon Helliar-Moore replied
Dear Louise, thank you for allowing us to care for you and your family during this time and thank you for sharing your kind thoughts on our services. We wish you all many years of wonderful memories and don’t forget to collect the odd stone for dad! -
5 Clare Bramble 7th Sep 2025
Crescent Funeral Services were very helpful, kind and professional when we asked them to help with our Mothers funeral.
Simon was understanding and supportive without being too sentimental. He was thorough with the preparations, listened to our wishes and made very helpful suggestions for the whole process.
The funeral itself was exactly as we had asked and it felt as if the weight of the situation had been taken off the family allowing us to grieve and get through the day without worry. From the drivers to the pall bearers and the whole team at CFS our experience was a very positive one in difficult circumstances.
Thanks also to John Rice-Lewis for the eulogy and to Shed flowers for their beautiful work.
All in all an extremely positive experience for our family.
We would definitely recommend CFS .Simon Helliar-Moore replied
Dear Clare, Thank you for sharing your thoughts and for your generous comments on the services we provided to you and your family. We are pleased that the memory of your mother’s funeral will be a positive one and that we played a part in helping you say goodbye as you would wish. We wish you all a lifetime of wonderful memories to sustain you. -
5 Anna Unwin 21st Aug 2025
Absolutely wonderful funeral directors! Looked after my father and my mother really well. Appreciate everything they’ve done.
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5 Jenny Pavey 14th Aug 2025
Thank you to Katie for her organisation and excellent delivery of my late mother's funeral. It was exactly what she and us, her family wanted. Throughout the whole process Katie and the team listened to and understood our needs. Turning them into a true celebration of my mother's long life. Katie's kindness, compassion and professionalism have been outstanding guiding us through every step. I would not hesitate to recommend Crescent Funeral Services. Thank you again for making a potentially emotionally difficult time stress free.
Katie Rankin replied
Thank you for your kind words, it was an honour to walk beside you in Mum's final journey. I wish you many happy memories of Well Ruby! -
5 Mark Woolgar-Sephton 12th Aug 2025
James and his colleagues have provided excellent care to my father since his passing.
They have made a very stressful and emotional time more bearable, easing the burden on my family and organising everything for us.
Myself and my family cannot thank James and his colleagues enough for the care and compassion they have shown us.
I would highly recommend their services.
James Chorley replied
Dear Mark, Thank you so much for your kind words and for taking the time to share your thoughts on our services. We are so pleased that our services met with your approval and we wish you a lifetime of wonderful memories -
5 Haydn Whitehouse 9th Aug 2025
Katy was nothing short of amazing. everything we planned happened to the " t"
such a friendly, professional team. we had to do nothing, everything was done for us, order of service, flowers, music, as i said everything.
then on top of all that the kindness and support at such a hard time, again amazing.
wouldn't hesitate to recommend
Sallyanne AppletonKatie Rankin replied
Thank you so much for your very kind words Sallyanne. I am glad that we helped support you for the funeral of Haydn. Best wishes to you and your family. -
5 Charlie Farrand 30th Jul 2025
Crescent Funeral Service helped me when I needed them most. They organised the cremation date and time ,the order of service ,music ,photos and the day went very well. Of course that is what you would expect but it was all done with good communications, smiles, and explanations. All I had to do was organize a place for the after funeral tea. I would use them again probably when I decide that it is my turn to cross to the other side or heaven if they will have me!
Simon Helliar-Moore replied
Charlie, thank you for sharing your thoughts with us on our services, your kindness and humour have always been appreciated in our dealings with you. We all wish you and the family many happy memories of Lesley to sustain you. -
5 James Tuckett 29th Jul 2025
Crescent Funeral Services were incredible from start to finish in terms of caring for my late mother. They were in constant communication with me and I was put at so much ease knowing that she was being cared for after her passing. Nothing was too much trouble. Thank you Simon and Robert and the team at Crescent for making a difficult time a little less stressful.
I cannot recommend Crescent highly enough and if you are considering then rest assured you will be supported here and your loved one last treated with the utmost dignity and respectSimon Helliar-Moore replied
Dear James, Thank yuo for taking the time to share your thoughts on our services to you and your beloved mum. We were honoured to walk alongside you and we wish you a lifetime of wonderful memories of your special relationship with your mum. -
5 Andrew Williams 12th Jul 2025
My Mum and I were recommended to Crescent Funeral Services by friends of ours, SIMON came round to explain the funeral plan to my mum and I and we all agreed it was the appropriate thing to do, fortunately we didn’t have to use the plan for a few years but when we did everything fell into place, a lot of the worry was taken away from us so that we could concentrate on grieving for my Mum’s passing. I personally like to thank James and his team for making it easy for us and giving the personal and sympathetic touch, everything was laid out nice and easy. Everything was explained and actually on the day we couldn’t have wished for a better funeral to celebrate my Mum’s life so I’d like to say a big thank you from me to all the staff at Crescent Funeral Services and that’s from my mum as well.
James Chorley replied
Dear Andrew, Thank you so much for your kind words and for taking the time to share your thoughts on our services. We are so pleased that our servcies met with your aproval and we wish you a lifetime of wonderful memories of your dear Mum -
5 Shirley Nicholls 14th Jul 2025
Dear Simon and bearers I would like to thank you very much for going above and beyond my expectations in what you done by having Plymouth Argyle emblem engraved on both brass plaques for Michael. It was very thoughtful and much appreciated and for the kindness and compassion and thoughtfulness at this difficult time with all our best wishes, Shirley and family.
Simon Helliar-Moore replied
Dear Shirley, we’re so happy to have met your needs and are humbled that you feel we went the extra mile. We certainly try to get a good picture of the person in our care, and are pleased we were able to make things that little bit more special by including Michael’s love of Plymouth Argyle.
We wish you many years of wonderful memories to sustain you. -
5 Valerie Smillies 17th Jul 2025
We as a family were very happy with all aspects of the service received from Crescent. Katie was particularly helpful, keeping us informed at every stage with great care.
Katie Rankin replied
Thank you so much for your kind words, we wish you all, many years of wonderful memories of your lovely Mum. -
5 Richard Osborne 5th Jul 2025
Thank you so much for the care and attention throughout.
James Chorley replied
Dear Richard, Thank you for taking the time to share your thoughts on our services. We wish you a lifetime of wonderful memories -
5 Mark Northcombe 23rd Jun 2025
Very professional
Simon Helliar-Moore replied
Thank you for allowing us to care for you and for sharing your thoughts on our services. -
5 Jodie Pike 14th Jun 2025
Simon, Robert, Katie and the whole team at Crescent were absolutely amazing. Thier kind compassionate care of my late Mum, my family and myself went above and beyond to make such a horrible time in our life as smooth and as easy as possible.
They helped me organise everything, and helped me so much, nothing was too much trouble, without them I would not have gotten through it.
The service they gave my mum on the day, what they delivered and organised was amazing and all with such care, pride and compassion. It felt as if they were looking after their own loved one from the minute my mum went into their care.
For anyone unfortunately in the position of needing this service, I can not recommend Crescent enough. Every single member of staff.......you are all wonderful and fabulous at what you do. Thank you.🥰💐Simon Helliar-Moore replied
We are so grateful to you for taking the time Jodie, to share your thoughts on our services. We are pleased to have met your needs and that the wishes of your mum were carried out as she would have wanted. We all hope that the coming years bring many happy memories to sustain you. -
5 Linda Wells 8th Jun 2025
Simon talked me through everything.was kind.compassionate and treated us with respect ..My dad was looked after and so was I .very pleased with the service we received a big thank you
Simon Helliar-Moore replied
Linda, Thank you, for taking the time to share your thoughts. We are so pleased to learn we met your needs and provided our services, as you would have wished. We wish you happy memories to sustain you. -
5 Caroline Lawson 5th Jun 2025
I would like to thank Simon and his wonderful team at Crescent Funeral Services for their brilliant and professional expertise in looking after planning and execution of Christine Lawson's funeral service today. Could I also say a big thank you to Tim Hodge for his wonderful planning of Christine's service and the excellent way he conducted it.
I know Chris would have been very proud of the way everything was handled and I believe all who attended would agree that it could not have been more professionally done.
With thanks,
John and family
XXXSimon Helliar-Moore replied
John and Family, we all thank you sincerely for your kind review of our services. It was a privilege to walk alongside you all and to give Christine the farewell she deserved. We wish you many wonderful memories to sustain you. -
5 Patricia Anderson 2nd Jun 2025
This is a very professional and caring business. I was treated with kindness from my first contact with them. I was also impressed with the care they took with my husband's body.
James Chorley replied
Dear Patricia, Thank you so much for your kind comments and for taking the time to share your thoughts on our services. We wish you a lifetime of wonderful memories to sustain you -
5 Andrea Davis 16th May 2025
Thank you for you excellent service and compassion at this difficult time.
Katie Rankin replied
Thank you for such kind words Andrea, it was an honour and priviledge to be by your sides during this sad time. What wonderful, happy memories you have of Dad, best wishes Katie -
5 Martin Kelly 16th May 2025
From start to finish the care and understanding shown to me and my family was second to none. Impeccable service by all members of staff throughout.
They made things so much easier at what is always a very difficult time for families.Simon Helliar-Moore replied
Dear Martin, Thank you for your kind thoughts on our services, it was an honour to walk alongisde you at this time. We wish you all a lifetime of happy memories to sustain you.