Crescent Funeral Services
Main home: Crescent Funeral Services
388 reviews
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5 Suzanne Moss 8th Aug 2023
I am so pleased with how my fathers funeral was planned, conducted and the care that was taken that made us feel looked after at such a sad time. Thank you so much!
Simon Helliar-Moore replied
Dear Suzanne, Thank you for once agian putting your trust in our services, we are truly sorry that you have had such need to engage with us over the past 12 months, we all wish you and the family many wonderful memories of your father and Mother. -
5 Jo Mason 23rd Aug 2023
James and his team were extremely kind, sensitive and professional throughout. At a difficult time he was able to guide us through the process gently, and he made sure that everything ran smoothly. I particularly appreciated the personal phone call the night before the funeral to check whether I had any questions or concerns. Thank-you very much.
James Chorley replied
Dear Jo, Thank you so much for your kind words and for taking the time to share your thoughts on our services. We wish you and your family a lifetime of tressured memories -
5 Lavinia Edwards 15th Aug 2023
We are more than happy with the service we received,Simon and the team are very caring nothing is too much.
Simon Helliar-Moore replied
Dear Lavinia, Thank you to you and the family fort aking the time to share your thoughts on our services. It was a privilege to walk alongside you and we wish you a lifetime of wonderful memories. -
5 Gill Cope 4th Aug 2023
Many thanks to James for his care & compassion. I cannot fault a thing well done.
James Chorley replied
Dear Gill, Thank you so much for taking the time to share your thoughts on our services. We wish you a lifetime of wonderful memories -
5 Carole Osborne 1st Aug 2023
Absolutely perfect, such lovely people who gave my Dad a beautiful funeral.
James Chorley replied
Dear Carole and Harriet, Thank you so much for your kind words and for allowing us to take care of peter and your family at such a difficult time. We wish you a lifetime of tressured memories
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5 Jan Wilson 26th Jul 2023
Very professional: service was sympathetic and compassionate. All went seamlessly.
James Chorley replied
Dear Jan,
Thank you so much for your kind words and for allowing us to care for you and your family during this time. It was our privilege to carry out the arrangments and we wish you comfort and peace in the time ahead. -
5 Frank Bray 15th Jul 2023
Very pleased with the service it all went very smoothly,
We are very fortunate to have such experienced undertakers in Taunton.Simon Helliar-Moore replied
Dear Frank, Thank you for taking the time to share your thoughts and for allowing us to care for Stephen and those closest to him. We wish you a lifetime of memories -
5 Irene Marney 17th Jul 2023
I can't thank James and everyone at the Crescent for their care and excellent service. I would highly recommend them.
James Chorley replied
Dear Irene, Thank you for taking the time to share your thoughts. I am pleased that our services met with your aproval. We wish you a lifetime of tressured memories -
5 Andrea Burston 8th Jul 2023
James was excellent, very attentive and understanding. Sympathetic and kind. Would definitely recommend. Thank you.
James Chorley replied
Dear Andrea,
Thank you for your kind words and for taking the time to share your thoughts on our services. We wish you a lifetime of wonderful memories -
5 Elizabeth Kenny 11th Jul 2023
The team at crescent undertakers were fantastic from the first contact. Nothing was to much trouble. They really helped me though such a emotional time.
Thank you all so much.Rebecca Gridley replied
Dear Elizabeth, thank you for your kind words and taking the time to share your thoughts on our service. We wish you all a lifetime of happy memories. -
5 Michael Palmer 14th Jul 2023
Absolutely brilliant in such sad times. Very understanding and nothing is to much trouble
Thank you to Simon and RobertSimon Helliar-Moore replied
Dear Mike and family, Thank you for taking the time to share your thoughts, we are so grateful to have been able to look after you and your dad, having cared for your mum previously. We wish you good memories to sustain you in the coming months. -
5 Deb Baker 26th Jun 2023
The crescent team handled all the arrangements beautifully and dad was treated with care and respect throughout. Appreciated the sensitivity and care shown by the whole team. It made everything so much easier for the family
Robert Helliar-Moore replied
Dear Deb, Thank you so much for taing the time to share your thoughts and for allowing us to take care of the family and of Dad at this difficult time - it was a real privilege to do so. We wish you all happy memories to sustain you into the future. Kind regards Robert -
5 Victoria Barrington 23rd Jun 2023
I would like to thank all the staff at crescent funeral service for all there help with my dad's funeral. Every member of staff I dealt with were extremely helpful, kind and respectful during a very difficult time. Office staff were very quick to respond to calls and emails and took the time to answer any questions or explain any details to me. On the day of the funeral all staff were very helpful and professional. My dad was not the smallest of men but was treated with upmost respect I cannot thank all the staff enough for all the help and support I received.
Rebecca Gridley replied
Dear Vicki, thank you for taking the time to share your thoughts on our service and your kind words. we wish you a lifetime of treasured, happy memories. -
5 Pippa Firmin 20th Jun 2023
We were treated with such kindness. The funeral was done with such respect. Thank you.
Simon Helliar-Moore replied
Dear Pippa, thank you for your kindness on sharing your thoughts. I am happy to learn that we met with your needs for your beloved mother’s farewell. Wishing you many happy memories to sustain you. -
5 Kate Brocklehurst 12th Jun 2023
From the first time I met Simon shortly after my mother’s death I felt we were in safe hands. He was understanding, kind and so helpful. Simon and his team made everything easy for us, nothing was too much trouble They ensured we had absolutely the funeral we wanted for our mother. The care they gave was dignified and warm. The day of the funeral it all went without a hitch, we were delighted and we really could not have had a better team helping us to make that final farewell. Simon and his team care of everything from flowers to order of service to newspaper announcements. Truly they were wonderful and we couldn’t recommend them highly enough.
Simon Helliar-Moore replied
Dear Kate, Thank you so much for taking the time to share your thoughts and for the kind comments on our services. We are so grateful to you for allowing others to see how we could help them through their funeral arrangements. It was such a privilege to walk alongside you at this time ad we wish you and the family many happy memories into the future of your mother. -
5 Mark Hemsley 10th Jun 2023
Having used CFS for both our Mum's and Dad's funeral, I have nothing but positive feedback for Simon and his whole staff team.
They managed to be both highly professional and personal at the same time, leading to a most dignified of funerals.
From the first contact through to the collection of ashes, the whole family felt supported, listened too and cared for. At such a difficult period, this was so very reassuring and much needed.
We never felt rushed in making any decisions and the advice and direction offered was most welcome. The level of flexibility was wonderful, having the offer to visit Dad when we needed to was wonderful.
Despite understanding how much work is involved in collecting Dad, caring for him and preparing him for the funeral, none of the family felt any of those pressures leaving us to focus on grieving and making our own peraonl arrangements to celebrate his life.
The whole process was carried out with utter dignity and respect from the way in which we were spoken to, the level of clear communication, the presentation and behaviour of Simon and his team of hearse drivers and pall bearers at the funeral and to the follow up.
I cannot recommend Simon and his team highly enough. A most trustworthy and professional team. Thank youSimon Helliar-Moore replied
Dear Mark, words cannot express the gratitude for your kind words. We are all truly overwhelmed by your comments. I am so pleased to have met your needs and to have been there to walk alongside you during the sad loss of your father. My team and I wish you many years of wonderful memories to sustain you. -
5 Kate Hewitt 6th Jun 2023
Simon , Robert and the whole team at CFS are the most professional , knowledgeable and caring group of people I know in the trade. I would not have trusted or wanted anyone else to look after my dear husband.
My husband sadly died from an infection that necessitated his remains to be processed in a very specific way in accordance to public heath England guidelines. This process was clearly explained in a kind and compassionate way.
I’m despite of being thousands of miles away on holiday, Simon continued to check that we were ok and being looked after in his absence. If this is not dedication I don’t know what is.
Roberts creativity when it came to the order of service , was just breath taking.
Nothing was too much trouble , it was a complex service with Tractors, Lorries and a custom made hearse. Simon took all this and the co-ordination of the vehicles in his stride. I did not have to worry about anything.
In terms of florists CFS use an independent man Grayden. His floral arrangements are amazing. I also had arrangements delivered and made by relatives, CFS had no issues with this and worked with them as well as his own florist.
We had a bespoke coffin for my husband , CFS helped arrange this and allowed me to be as creative as I liked. The final product was amazing .
Simon knew my husband and I know that David would not have wanted anyone else looking after him. David's death was sudden and left everyone in shock. I know that Simon would have found some aspects of my husbands care very difficult. He remained composed , but equally showed a level of personal emotion that was extremely comforting.
Words can never express how pleased I have been with CFS.
Thank you 🙏 for making a very difficult time that bit more bearable .
Simon Helliar-Moore replied
Dear Kate, Thank you for your kind words, we cannot express our gratitude for your trust in us o provide services to your famiyl and for Dave. We really do take your words to heart and the whole team are overwhelmed to know we helped in a way both you and Dave would have wished. We wish you and Henry and the entire family lifelong wonderful memories to sustain you in the coming years. -
5 Emma Puttock 5th Jun 2023
Simon and his team have given far over and above what I was expecting. Their exemplary attention to detail, together with outstanding compassion and sensitivity has made the upset of having to arrange a funeral so much easier to bear. I cannot rate Crescent Funeral Services highly enough. They are in a gold standard league of their own 🌟
Simon Helliar-Moore replied
Dear Emma, Thank you so very much for your kind words, it is reassuring to learn that we have met with your needs and that we provided our services in a way tha you approved of. Thank you so very much for taking the time to share your thoughts and we all wish you a lifetime of wonderful memories to sustain you. -
5 Linda Parkman 27th May 2023
I cannot thank Robert and Simon enough for their care for Laura . Everyone kind and compassionate. Nothing to much trouble. First class . Thank you again .
Simon Helliar-Moore replied
Dear Linda, Thank you so much for taking the time to share your thoughts and for the kindness shown in your comments. We wish you a lifetime of happy memories to sustain your family. -
5 Margaret Drummond 14th May 2023
What can we say? Everything from the first meeting with the family to the funeral service was perfect. Simon, James and the team were always there to answer any questions and attend to every detail of the Order of Service. Beverley, the Celebrant, helped us condense Mum's vast array of memories into a sentimental but uplifting picture of a very long, full life of almost 100 years. Every detail of our wishes were carried out in a slick professional manner. Mum would have been very proud, especially to know the bagpiper escorted her all the way. What a send off! Well done team!
Simon Helliar-Moore replied
Thank you so much for taking the time to share your thought on our services, we are grateful to know we have met with your wishes and thankful to have given you speical memories of your special farewell for your beloved mum and wish you a lifetime of happy memories to treasure. -
5 Lindsay Liddel 11th May 2023
Simon and his team were wonderful, caring and compassionate. I've never had to arrange a funeral before, they were very supportive and helped me through this difficult time. The flowers were beautiful as was the service. I was recommended them and would recommend them to others.
Simon Helliar-Moore replied
Dear lindsay Thank you for taking the time to share your thoughts on our services, we are pleased to learn we were able to guide you in a way that was helpful and support you through this very difficult time for you and the family. We wish you a lifetime of wonderful memories of Darren -
5 Sue Scarlett 2nd May 2023
Everyone involved was so helpful during this very emotional time. James and Simon dealt with the whole process so efficiently that we found time and energy to appreciate the onset of spring. Rebecca, in the Langport office, was also very understanding in dealing with our queries. Crescent Funerals provided a first class service in reducing the stress in our loss and all the family and friends who attended the cremation were very grateful for the respect and care given to us but especially to my mother.
James Chorley replied
Dear Sue, Thank you so much for taking the time to share your thoughts and for your kind review of our services. We are so pleased that our services met with your aproval and we wish you a lifetime of tressured memories. -
5 Anette Webster 23rd Apr 2023
I dealt with James who helped to arrange my dad’s funeral, I initially spoke with him over the phone & I instantly got a good feeling about him, he was really helpful, caring & supportive through what is a very difficult time & nothing was to much bother. I would highly recommend Crescent funeral services.
James Chorley replied
Dear Anette, Thank you for your kind review on our services. We are honoured that you chose us to look after the arrangments for your dear Dad and we wish you a lifetime of wonderful memories. -
5 Philip Peppard 28th Apr 2023
Caring and compassionate throughout, excellent attention to detail and happily carried out the family’s wishes - nothing was too much trouble.
Thank you Simon and the team.Simon Helliar-Moore replied
Dear Phil and Jane, I would like to thank you for taking the time to share your thoughts on our services and for allowing us to take care of your much loved mum. We are please we were able to meet your needs and we wish you all a lifetime of beautiful memories. -
5 Peter Fisher 24th Apr 2023
Simon and his team gave excellent service. They covered every aspect in a very caring way from start to finish.
A very professional and caring team
Thank you in our time of need. Peter and John Fisher.Simon Helliar-Moore replied
Dear Peter and John, Thank you for your kindness and for taking the time to share your thoughts. It was an honour to walk alongside you through thte arrangements for your dear mum's funeral. We wish you a lifetime of wonderful memories.