Crescent Funeral Services
Main home: Crescent Funeral Services
529 reviews
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5 Amanda Deverill 28th Apr 2019
It’s the first time we have used this company and we will definite use them again. They have been so kind right from our very first phone call with them.The support they have shown us has been incredible. A huge Thankyou to Robert for always answering any questions we had.
Robert Helliar-Moore replied
Dear Amanda, Thank you so much for your lovely comments. It was a privilege to support you and your family and pleased to hear that our support has helped you all though this difficult time. I wish you all the very best for the future, sustained by your fond memories of Richard. Sending you our very best wishes. Robert -
5 Sue Moore 23rd Apr 2019
The kindness and compassion that Simon gave us at a difficult time, made arranging the funeral that little bit easier. Also we really appreciated the attention to detail he gave, especially the things we had not thought about.
Simon Helliar-Moore replied
Dear Sue, Thank you for taking the time to post your thoughts, it really does help other families to see the kind of service we offer. It was our great honour to look after Pat for Alan and yourself and was such a lovely sunny day for her Funeral Service. Kindest Regards to you and Alan and Laura -
5 James Cavanagh 19th Apr 2019
They did all I could ask for and conducted a lovely service they are excellent at what they do many thanks
Simon Helliar-Moore replied
Dear Jim, Thank you for taking the time to share your comments, we are so pleased to know that we met all your expectations for the send off of your dear friend. -
5 Nigel Parkin 19th Apr 2019
Simon, whom I have known for many years, dealt with Jeff's funeral with great sensitivity in a difficult situation. He was incredibly helpful and the service provided by him and all his team was superb - respectful and dignified. The Jaguar hearse was a crowning glory to their service - something which Jeff would have greatly appreciated. I can wholeheartedly recommend Simon and Crescent Funeral Services to anyone suffering a bereavement, and am confident that their high standards of service will be reassuring and comforting.
Simon Helliar-Moore replied
Dear Nigel, Thank you for the kind comments and for taking the time to share your thoughts. It was an honour to look after you and Caroline during your this time. You did everything the Jeff had wished for and we hope that happy memories of him will sustain you into the future. -
5 Clair Johnson-Rankin 15th Apr 2019
The team at Crescent displayed the highest levels of professionalism, compassion and we could not thank them enough for taking care of Grandad on his final journey.
Everything was handled exactly as we hoped it would be and the reassurance and service we received from start to finish were second to none.
Simon and the team were very reassuring and caring, which put all family members minds at rest, knowing everything has been taken care of and Grandad would have the send off he deserved.
A big BIG Thank you to Simon and the team.Simon Helliar-Moore replied
Dear Clair and family, Thank You for taking the time to share your thoughts, it was such an honour for us to look after your beloved Grandad and to help put a service together that you could be proud of. May you be sustained by happy memories for many years to come. -
5 Nicola Lovell 4th Apr 2019
I would like to thank Simon and his team for making a very difficult time a lot easier with their care and compassion. Nothing was to much trouble for them to solve for my mums funeral they even found us a wonderful lady celebrant. I can’t recommend the crescent funeral services enough
Simon Helliar-Moore replied
Dear Nicola and Family, Thank you for taking the time to share your thoughts, we are so happy to have helped make your mum's Funeral Service a time you can look back on with pride. We wish you all happy memories into the future. -
5 Jo Wlaker 2nd Apr 2019
The Cresent Funeral services was absolutely outstanding. The level of care, compassion was brilliant, they went above and beyond to assist myself and my family to do the best for my parents at this sad time. I wouldn't think twice on recommending Simon and his team.
Thanks again for your amazing service.
Joanne Walker
Simon Helliar-Moore replied
Dear Jo, It was our great honour to look after you and the family and to care for your Mum & Dad's joint Funeral Service. We hope that the coming days, months and years bring you happy memories of your beloved parents. -
5 Sue Briers 22nd Mar 2019
Nothing is too much trouble. Treated with courtesy and dignity at al times, with the gentle lift of humour when considered appropriate.
Simon Helliar-Moore replied
Dear Sue, Thank you for taking the time to share these thoughts. I am so pleased we were able to assist you to provide the service you wanted for John. Wishing you all the very best in the coming months. -
5 Geoff Dean 3rd Mar 2019
Simon and his team were perfect for us in every way, we would recommend them wholeheartedly at what is always the most difficult of times. They were there for us every step of the way with a perfect combination of professionalism and kindness. A big thankyou to everyone at Cresent Funeral Services from all of the Dean family.
Simon Helliar-Moore replied
Dear Geoff and family, Thank you so very much for your kind comments and for taking the time to share your thoughts. I am so pleased we were able to help create a service that did justice to your father and to the memories of the funeral service for you and the family. I have passed your kind comments to all involved. Best Wishes -
5 Christina Todd 18th Feb 2019
From the moment we met with Crescent Funeral Services they were helpful and compassionat with arranging a perfect service for our mum. They helped us find a Celebrate who was amazing, a florist who made a beautiful arrangement all at a reasonable cost. I highly recommend them.
Robert Helliar-Moore replied
Dear Christina, we are so pleased that everything arranged for the service you felt was perfect for your Mum - we really appreciate your kind words and want to thank you for taking the time in providing this feedback to us. We will certainly pass on your appreciation to those who were involved and wish you and your family the very best for the future. -
5 Avril Lehan 16th Feb 2019
We were so pleased to find a funeral director that offered the service we were looking for, simple but respectful.
Communications were calmly delivered, every step of the way and nothing was too much trouble for them.
We were kept informed of everything and we felt very supported .
Robert has the perfect manner sensitive, thorough, patient and kind.
Nothing could be improved upon in our eyes and we wish to tgank hiRobert Helliar-Moore replied
Thank you for taking the time to leave your kind words. I am so glad that we were able to provide the service that you felt was right for your father - it was a real privilege to support you during this time. I would like to wish you and your family a peaceful future, supported by your memories and those around you. -
5 Joy Boaden 7th Feb 2019
We couldn't have been looked after better.
Simon Helliar-Moore replied
Dearest Joy and family, Thank you for your kind comments, I was personally very honoured to care for David and for you his family. -
5 Gary Weston 7th Feb 2019
Very helpful and considerate, Excellent all round service
Simon Helliar-Moore replied
Dear Gary,
Thank You so very much for taking the time to share your thoughts. It was an honour to look after you all. -
5 Joanna Hartholt 5th Feb 2019
I can’t recommend Crescent highly enough. They made an extremely sad and stressful period a lot less painful with the time, kindness and care they afforded me. Never too busy to sit and have a chat with me, always replied to my emails promptly and did their utmost to answer all my queries and accommodate all my requests. So impressed by their flexibility, attention to detail and professionalism. Their passion for their work and dedication to both the deceased and their loved ones is evident. Thank you all so much.
Robert Helliar-Moore replied
Dear Joanna. Thank you so much for your time to share your thoughts with us. I am so pleased that we were able to support with the arrangements and provide some comfort to you during this time. I feel privilege to have been part of the funeral service that you so carefully crafted - it was a beautiful and fitting tribute. I wish you and your family the very best for the future that I know will be filled with such and cherished happy memories. -
5 Rod & Liz Pepperell 28th Jan 2019
At such a difficult time Rob & Simon were very professional, kind and thoughtful. I can recommend Crescent Funeral Services to all for their caring and attention to detail, nothing was too much trouble both before and after the service.
Robert Helliar-Moore replied
Dear Sue, Thank you for your very kind words. It was privilege to support you and your family at this time. I was so lovely to meet with you all and wish you the very best for the future, with your happy and fond memories of Phil. -
5 Brian Parish 14th Jan 2019
These people know you only get one chance to get this right and engage accordingly. From the first phone call and follow-up email my confidence was high. This was justified throughout the process of arrangements and ultimately everything passed off as we wished it would. First class in every aspect.
Simon Helliar-Moore replied
Dear Brian,
We would like to thank you for taking the time to share your thoughts and for your comments.
It was our greatest privilege to carry out the arrangements for you and we wish you all the very best for the future and that happy memories will sustain you. -
5 Nina Hurst-Jones 8th Jan 2019
The service received from Robert from start to finish was professional and caring. You and your team helped us to achieve the send off Paul would have wanted and we appreciate all your help and advice to us during this time. Thank you so much.
Robert Helliar-Moore replied
Dear Nina - thank you for your kind words. I'm so pleased to hear that the service was exactly as Paul would have wanted and that we were able to help and support you during this difficult time. I know that the future will provide a different path for you all, but will filled with fond and happy memories of Paul. Thank you again for entrusting us with the arrangements for Paul's service. -
5 Dilys Peat 25th Dec 2018
We are so very pleased to have chosen Crescent Funeral Services to take care of the funeral arrangements for our dear David. Thank you so much to Robert and his team whose compassion, caring, professional and empathetic nature eased our burden at a time of great sorrow. They helped to deliver a funeral service that was very poignant, respectful and truly met our needs.
Robert Helliar-Moore replied
Dear Dylis and family - it really was a privilege to support you and your family at this difficult time and pleased that we were able to arrange a service that reflected your family wishes so well. It was pleasure to meet with you all and wish you all the best for a future filled with fond memories of David. Best wishes to you all. -
5 Pauline Pollard 25th Dec 2018
Very professional & sympathetic at this difficult time - Simon could not have been more helpful in arranging everything from acknowledgements/flowers & everything else to make sure we gave dad a good send off
Simon Helliar-Moore replied
Dear Pauline and family, Thank You for taking the time to share your thoughts on our services to you and for the kind words you have given. It was a priviege for us to help your family through the arrangements. We wish you all the very best for the future and we hope that happy memories will sustain you. -
5 Sandra Cropper 23rd Dec 2018
Where do we start !
We actually went to another well known and sadly previously used Funeral Directors that we had used for our dad
When we got in there it did feel differently but we coyid not put our finger on it .
Eventually things started to change and we found out the company had sold out to a franchisee and they were not really who/what we thought so we decided not too use them (however they had already collected our mum so we needed to get her picked up to the new place that as yet we had not decided)
A message from a friend who knew Crescent Funerals sent us there and all we can say is just thank god for this message coming in our hour of need !
From the moment we walked in to the internment of our mums ashes we have been made to feel that our mum was loved and cared for , was kept safe and comfortable and was treated with the uptmost respect at all times !
In fact when we got there we explained where we thought our mum was and asked them to collect her as quickly as possible which they tried to sort , however unknown to us they had taken mum to a different location without telling us ( this eoykd be why we were told we couldn’t see our mum for two days because they probably had no space for her age eiyjd be shipping her in and out not a thought we cherished ) it took Simon and his team lots of calls and extra work ( for which they have not charged ) to get mum into their care at the end of the day
Simon was and is the most caring and understanding person in this field , nothing too much trouble nothing that can’t be done , he listened to everything we said ( some of which we don’t even recall ) and he and his team carried out the most beautiful service from start to finish without drama and without changing the goalposts at anytime !
Previously when we used the other director for dad our costs doubled and the service was cold and probably just standard
Our mum was not a cold or standard lady , she was warm , beautiful, bright and loving , the funeral that Simon and his team gave us showcased all of those attributes and more besides , simply amazing service and we would not of got that from anyone else.
I feel so so fortunate that we found them , they work with Roger Knight , a celebrant who also is amazing and who gave the best for mum his poem has made us understand “The Garden “ in a whole different meaning , look him up
Robert who assisted the next day in our mums internment was also wonderful, just caring , loving and great attention to detail , again nothing too much trouble
All in all , death is very very very sad , there is never a great time and somehow Xmas makes no difference, however if you find yourself in our shoes you would or could never find a more professional, loving , caring ,compassionate group of people who help you in this sad sad time and make you feel that your loved one and yourselves are all that truly matters !
Simon , Robert , Roger and all the team , to many to name but you know who you are , your all simply the best out there and you make an awful time so much easier to get through
We as a family are eternally grateful and so so pleased the franchise place in Taunton failed us because we found you !
Thank you from the bottom of our hearts xxxxxxxxx❣️❣️❣️❣️❣️❣️❣️Simon Helliar-Moore replied
Dear Sandra and family, How do we begin to express our thanks for such a glowing review? I am so pleased that we were able to meet your needs especially given the heartache you experienced initially. We are so pleased that you feel the service your mother recieved from Crescent Funeral Services were just as she would have wanted and that you are going away from this very sad time feeling content with all that we provided to you. We all wish you happy memories to sustain you through the coming months. -
5 Ella Marshall-Read 18th Dec 2018
The best funeral directors in Taunton .They made a very difficult time much easier for us all and each member of the family was treated as a friend ,our requirements which were not simple were carried out perfectly ,thank you so much .
Simon Helliar-Moore replied
Dear Ella,
Thank you so very much for taking the time to review our services to you. It was such an honor to walk alongside the family in making the arrangements for your lovely Mum and to hear the wonderful stories of her life. We wish you all the very best and hope that happy memories will sustain you. -
5 John Howes 17th Dec 2018
Robert and his staff were superb, I could not have asked for better, a truly commendable service, many thanks.
Robert Helliar-Moore replied
Dear John, Thank you for taking the time to leave your very kind comments - it is very much appreaciated. It was a real privilege to support you and your family during this time. I wish you all the very best and hope your cherrished memories of Di of the amazing times your had together, help you as you move forward into the furture. Kindest regards. -
5 Robert Mehrlich 7th Dec 2018
From start to finish crescent funeral services were amazing. Simon and the team were so caring and professional. Nothing was too much trouble, any questions we had were answered promptly. I would highly recommend them. Thank you Simon and Robert for everything.
Simon Helliar-Moore replied
Dear Robert and family, Thank you for taking the time to share your thoughts on our services and for the kind words you have expressed. We wish you all the very best and we hope that happy memories of your beloved Mum will sustain you in the future. -
5 Audrey Norris 3rd Dec 2018
Simon & the lovely guys at The Crescent, made, a really difficult time so so much easier.
From my first phone enquiry to the funeral service, Simon did everything he could to help in any way he could, what a lovely sent off for my mum.Simon Helliar-Moore replied
Dear Audrey,
Thank you very much for taking the time to share your thoughts on our services, it was a priviledge for us to make and care for the arrangements for your mother. we wish you all the very best and hpe that happy memories sustain you. -
5 Stacey Mcloughlin 28th Nov 2018
Thank you so much. I cannot reccomend nor praise you enough. From the moment I called to now the care I received was second to none , always at the end of a phone to answer questions and went above and beyond to help with our wishes for our daughter. So thank you.
Simon Helliar-Moore replied
Dear Stacey and Jason, please aacept our sincere thank for taking the time to share your thoughts with us. It was a sad privilege to be with you through this time. Wishing you all well.