Crescent Funeral Services
Main home: Crescent Funeral Services
388 reviews
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5 Jon Redrup 13th Jul 2018
Amazing, faultless. Thank you for you one to one person centred care you gave to me, my family and my beautiful wife.
Can’t thank you enough.Simon Helliar-Moore replied
Thank You Jon for allowing us to be part of your specail day for Lucy. It was a great priviledge for us to be with you and to make the occasion one for everyone to be proud of. We all wish you and the children the very best in the coming months. -
5 Josh Jones 30th Jun 2018
Very professional and caring service service, from start to finish. Highly recommended
Simon Helliar-Moore replied
Dear Josh, Thank you for taking the time to share your thoughts, it was our great privilege to look after your family during your recent bereavement. -
5 Joanna Rossiter 5th Jun 2018
The help and support given Crescent Funeral Services by during a time that was very
Simon Helliar-Moore replied
Many thanks Joanna and Ian for sharing your thoughts and for allowing us to look after your beloved Aunt -
5 Sarah Collard 29th May 2018
The caring and compassion, respect and professionalism shown is beyond compare. We will be eternally grateful to them for their kindness at this sad time. They give the personal touch that means so much.
Simon Helliar-Moore replied
Sarah it was our great privilege to walk alongside you and the family during the arrangements for the wonderful granny! Wishing you all happy memories of this wonderful lady -
5 Adam Rowe 4th May 2018
I cannot thank Jason and the team enough for everything they did from the first meeting to making sure things went smoothly on the day. Jason went above and beyond to provide assistance and support to us all every step of the way. We couldn't have got through it without him. Planning a funeral is a daunting experience and one many of us have little experience of but with crescent you are taken through it one step at a time with a friendly personal touch. Thank you!
Crescent Funeral Directors replied
Dear Adam, Becky and Dan,
Thank you so much for taking the time to write these kind words, it was an absolute privilege to be here for you all during this difficult time.
Best Wishes to all of you and your families.
Jason -
5 Paul Upham 3rd May 2018
Extremely thoughtful and kind. The whole experience was totally professional.
Simon Helliar-Moore replied
Dear Paul and family, thank you for taking time to share your thoughts. It has been a great privilege for us to be there with you during the passing of the wonderful Johnny -
5 Natalie Hooper 1st May 2018
An individual excellent compassionate service, Simon and the Team matched everything to our Mum's requirements, I would definitely recommend them.
Simon Helliar-Moore replied
Hi Natalie, thank you so much for taking the time to post a review, your thoughts and kindness mean a great deal. Best Wishes to you and Brad -
5 Judy Storry 30th Apr 2018
I was very impressed with the service that I received from Simon and his staff, we were all treated with the utmost respect at all times.
Would highly recommend to anyone as they were recommended to me.Simon Helliar-Moore replied
Dear Judy,
Thank you so much for taking the time to share yout thoughts, I am so pleased we were able to make Graham's special day one to remember. Best Wishes to you and all the family. -
5 Josh Welch 29th Apr 2018
I would recommend Simon Helliar-Moore and his team of consummate professionals very highly to carry out the funeral arrangements of a loved one. From my experience, they were kind and caring, and showed a genuine interest in the person who had passed-away, the family and their wishes for the funeral arrangements. Nothing was too much trouble and they were only too pleased to help with any questions or changes, even at late notice. The planning was made easy and they took care of all of the necessary intricacies required at a difficult and upsetting time. The family had full say over every aspect of the funeral, even down to how they wanted the service to commence and run. Simon and his team are also extremely respectful and accommodating, and offer an excellent 24/7 service to enable you to visit your loved one in their care. This extremely difficult time for a family is therefore made far more manageable by the way that they conduct their business. Highly recommended.
Simon Helliar-Moore replied
Dear Josh and Norman, we are overwhelmed by your comments on the experience you have received from us.
We are so grateful to you for taking the time to share your thoughts.Â
On a personal note, it was a great privilege for me to come alongside you during the loss of your beloved mum and wife.
We all wish you the very best for the coming months and years and a lifetime of wonderful memories of a lady who was a true inspiration to so many. -
5 Paul Broad 20th Apr 2018
Simon was a fantastic support mechanism throughout the whole time period before during and after the cremation.
Every time we contacted the Cresent we had the correct answer within minutes .
I would thoroughly recommend The Crescent.Simon Helliar-Moore replied
Paul, Thank you for taking the time to share your thoughts and for allowing us to take care of your beloved Mother. I am so happy to hear we were able to meet your needs and I will share your comments with the team. Best Wishes to you all. -
5 Roger & Grace Kemble 16th Apr 2018
Truely outstanding.
Simon Helliar-Moore replied
Dear Roger, Grace and Mike,
Thank you so much for this "Outstanding" comment on our services to you, it means a great deal! Thank you all for allowing us to guide you through the arrangements for Hazel. -
5 Tricia Staple 10th Apr 2018
Where to start? Simon and team were wonderful from start to finish. Nothing was too much trouble and they were always there for me, day or night. They were sympathetic and compassionate without being cloying - and highly professional. Simon always allowed me to lead, but was equally ready with suggestions if I needed help. If I have omitted mention of anything, it is my lack, not theirs. They turned a bleak time into one of joy, hope and humour.
Simon Helliar-Moore replied
Dear Tricia, Many thanks for taking the time to share your thoughts, we were so honoured that you chose us to look after your beloved Mother and we are pleased to have met your expectations. Best WIshes, Simon and the team x -
5 Lorna Turner 8th Apr 2018
I can not praise Crescent Funeral Services enough, from the moment of ringing to book the appointment to the day of the service, they have been outstanding in every aspect of the service they offer.
I would highly and in fact only recommend them, the day was truly amazing and ran like clockwork but most importantly was stress free, they did a wonderful job.
Simon Helliar-Moore replied
Dear Lorna and family.
Thank you for taking the time to share your thoughts and for the kind words you have given us. It was truly a privilege to have supported you all at this time and feel we have learnt so much from you, as a family, about human strength and courage through the most difficult of times. We are so pleased to have provided you with a service you felt was so fitting for mum and that you feel we met all your families needs at this time. Please let us know if there is anything else we can help you with - we will be here for you. -
5 David Hussey 7th Apr 2018
I could not have asked for better help and assistance in difficult circumstances than I got from Jason at Crescent Funeral Services. Always charming and nothing was too much trouble.
Crescent Funeral Directors replied
Dear David. Thank you so much for your kind words. It was a privilege to be there for you at a such a difficult time. Best wishes to you and the family, Jason -
5 Sarah McClements 4th Apr 2018
Staff friendly and kind, approachable and very professional. I will definitely be using them again.
Simon Helliar-Moore replied
Dear Sarah, Thank you for taking the time to share your thoughts and for the kind words.
We are so pleased to have met your families needs at what was a very sad and difficult time. -
5 Angela Adam 30th Mar 2018
Jason and all the staff at Crescent Funeral Services were very kind, considerate, and helpful, and ensured everything ran smoothly.
Simon Helliar-Moore replied
Dear Angela, Thank you for your kind words, I will ensure Jason is made aware and please know that if we can be of any further assistance, we are here for you. -
5 Angela Bent 14th Mar 2018
Excellent very helpful in every way and sympathetic at such a sad time
Simon Helliar-Moore replied
Dear Angie and family, Thank you for taking the time to share your thoughts and for allowing us to take care of you all during the loss of your beloved Mike. -
4 Tessa Howard 27th Feb 2018
Unfailingly helpful and reassuring staff, just what you need at such a stressful time
Simon Helliar-Moore replied
Dear Tessa, Thank You so very much for sharing your thoughts, it was a great privilege for us to provide the help and reassurance at this time. Best Wishes, Simon and all at Crescent Funeral Services -
5 Sue Limm 25th Feb 2018
I can’t praise Simon and his team enough,from the day of our mums death to the interment of her ashes,they were there for us.When our father died we used another company and never again will we recommend anybody else but Simon and his team.Nothing was too much trouble,even accommodating the arrival of mums siblings and families from Lancashire late the day before the service for them to say their personal goodbyes to her.His hugs are amazing and you never feel that it’s just business but that they really care,Thank you Sue Limm
Simon Helliar-Moore replied
Dear Sue and family, It was so lovely to meet you all and to be there for you through what has been such a sad time! We are all so happy that we were able to offer you that personal touch that previous Funeral Directors could not and we thank you for sharing these thoughts to help other families. wishing you all the very best in the coming months and remember the kettle is always on and the hugging arms are open wide! Simon & the team. x -
5 Lynn White 18th Feb 2018
I cannot praise Simon and all the team high enough- in the midst of our shock,disbelief and sadness at losing someone so dear to us and so suddenly, they showed us such compassion and professionalism , we really felt cared for. Nothing was too much trouble and with their expert help, we were able to arrange a farewell that although totally heartbreaking , was very personal and a fitting tribute
Thank you for everything you did xSimon Helliar-Moore replied
Dear Lynn, Adele & Nic, Thank you for your beautiful words and for taking time to share your thoughts.
We feel so privileged to have walked with you and for helping to tell Al's story. Your thoughtfulness and courage in making the arrangements for his special day were just amazing! We wish you all well for the coming months and hope that in time, you gain comfort from your precious memories of your wonderful Al. -
5 Bobby Barthakur 14th Feb 2018
They made us feel like their only customer and really helped my mum and the whole family through a difficult time
Simon Helliar-Moore replied
Thank You so much for taking the time to share your thoughts, we were so privileged to be there for you all during this very sad time.
The team here at Crescent Funeral Services wish you all well. -
5 Carol Paull 13th Feb 2018
Simon and his colleagues are an excellent caring friendly and professional team. The service they provide is second to none. I have entrusted Simon with a few of my loved one's, the last being my husband and he has never let me down. Would recommend to anyone.
Simon Helliar-Moore replied
Dear Carol, Louise and Michael, Thank you for taking the time to share your thoughts about our services to you.
Thank you for your kind words, it has been a great privilege to be alongside you to say farewell to Chris and we wish you all well and please do not hesitate to contact me if you need anything at all. -
5 Lesley Barker 9th Feb 2018
I can not recommend Simon and his team highly enough. The service we received was excellent from beginning to end and they dealt extremely well with a last minute situation when our minister did not arrive as planned. the service continued to run smoothly and was just how we had planned it. Caring and considerate at all times.
Lesley BarkerSimon Helliar-Moore replied
Lesley, Thank you and the family for your kind thoughts and for being so gracious having me stand in for the minister.
It was our great honour to look after you and the family and to hear your Mother's story. -
5 Jean Keitch 6th Feb 2018
Simon and staff were such a comfort and help at the time of our lost.
Thank you for your loving care and support.Simon Helliar-Moore replied
Thank You Jean for you very kind thoughts.
It was our great privilege to be there for you and the family and we are pleased to hear we made a difference to what has been such a hard time for you all. -
5 Jon Redrup 2nd Feb 2018
Amazing service and attention from start to finish, we couldn’t have wished for a more professional and personal service.
Thank you so muchSimon Helliar-Moore replied
Thank you Jon for taking the time to share your thoughts, it was a great privilege to be there alongside the family and to share the wonderful service your all put together for your Dad.
Best Wishes to you all. Simon