Crescent Funeral Services
Main home: Crescent Funeral Services
529 reviews
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5 Paul Broad 20th Apr 2018
Simon was a fantastic support mechanism throughout the whole time period before during and after the cremation.
Every time we contacted the Cresent we had the correct answer within minutes .
I would thoroughly recommend The Crescent.Simon Helliar-Moore replied
Paul, Thank you for taking the time to share your thoughts and for allowing us to take care of your beloved Mother. I am so happy to hear we were able to meet your needs and I will share your comments with the team. Best Wishes to you all. -
5 Roger & Grace Kemble 16th Apr 2018
Truely outstanding.
Simon Helliar-Moore replied
Dear Roger, Grace and Mike,
Thank you so much for this "Outstanding" comment on our services to you, it means a great deal! Thank you all for allowing us to guide you through the arrangements for Hazel. -
5 Tricia Staple 10th Apr 2018
Where to start? Simon and team were wonderful from start to finish. Nothing was too much trouble and they were always there for me, day or night. They were sympathetic and compassionate without being cloying - and highly professional. Simon always allowed me to lead, but was equally ready with suggestions if I needed help. If I have omitted mention of anything, it is my lack, not theirs. They turned a bleak time into one of joy, hope and humour.
Simon Helliar-Moore replied
Dear Tricia, Many thanks for taking the time to share your thoughts, we were so honoured that you chose us to look after your beloved Mother and we are pleased to have met your expectations. Best WIshes, Simon and the team x -
5 Lorna Turner 8th Apr 2018
I can not praise Crescent Funeral Services enough, from the moment of ringing to book the appointment to the day of the service, they have been outstanding in every aspect of the service they offer.
I would highly and in fact only recommend them, the day was truly amazing and ran like clockwork but most importantly was stress free, they did a wonderful job.
Simon Helliar-Moore replied
Dear Lorna and family.
Thank you for taking the time to share your thoughts and for the kind words you have given us. It was truly a privilege to have supported you all at this time and feel we have learnt so much from you, as a family, about human strength and courage through the most difficult of times. We are so pleased to have provided you with a service you felt was so fitting for mum and that you feel we met all your families needs at this time. Please let us know if there is anything else we can help you with - we will be here for you. -
5 David Hussey 7th Apr 2018
I could not have asked for better help and assistance in difficult circumstances than I got from Jason at Crescent Funeral Services. Always charming and nothing was too much trouble.
Crescent Funeral Directors replied
Dear David. Thank you so much for your kind words. It was a privilege to be there for you at a such a difficult time. Best wishes to you and the family, Jason -
5 Sarah McClements 4th Apr 2018
Staff friendly and kind, approachable and very professional. I will definitely be using them again.
Simon Helliar-Moore replied
Dear Sarah, Thank you for taking the time to share your thoughts and for the kind words.
We are so pleased to have met your families needs at what was a very sad and difficult time. -
5 Angela Adam 30th Mar 2018
Jason and all the staff at Crescent Funeral Services were very kind, considerate, and helpful, and ensured everything ran smoothly.
Simon Helliar-Moore replied
Dear Angela, Thank you for your kind words, I will ensure Jason is made aware and please know that if we can be of any further assistance, we are here for you. -
5 Angela Bent 14th Mar 2018
Excellent very helpful in every way and sympathetic at such a sad time
Simon Helliar-Moore replied
Dear Angie and family, Thank you for taking the time to share your thoughts and for allowing us to take care of you all during the loss of your beloved Mike. -
4 Tessa Howard 27th Feb 2018
Unfailingly helpful and reassuring staff, just what you need at such a stressful time
Simon Helliar-Moore replied
Dear Tessa, Thank You so very much for sharing your thoughts, it was a great privilege for us to provide the help and reassurance at this time. Best Wishes, Simon and all at Crescent Funeral Services -
5 Sue Limm 25th Feb 2018
I can’t praise Simon and his team enough,from the day of our mums death to the interment of her ashes,they were there for us.When our father died we used another company and never again will we recommend anybody else but Simon and his team.Nothing was too much trouble,even accommodating the arrival of mums siblings and families from Lancashire late the day before the service for them to say their personal goodbyes to her.His hugs are amazing and you never feel that it’s just business but that they really care,Thank you Sue Limm
Simon Helliar-Moore replied
Dear Sue and family, It was so lovely to meet you all and to be there for you through what has been such a sad time! We are all so happy that we were able to offer you that personal touch that previous Funeral Directors could not and we thank you for sharing these thoughts to help other families. wishing you all the very best in the coming months and remember the kettle is always on and the hugging arms are open wide! Simon & the team. x -
5 Lynn White 18th Feb 2018
I cannot praise Simon and all the team high enough- in the midst of our shock,disbelief and sadness at losing someone so dear to us and so suddenly, they showed us such compassion and professionalism , we really felt cared for. Nothing was too much trouble and with their expert help, we were able to arrange a farewell that although totally heartbreaking , was very personal and a fitting tribute
Thank you for everything you did xSimon Helliar-Moore replied
Dear Lynn, Adele & Nic, Thank you for your beautiful words and for taking time to share your thoughts.
We feel so privileged to have walked with you and for helping to tell Al's story. Your thoughtfulness and courage in making the arrangements for his special day were just amazing! We wish you all well for the coming months and hope that in time, you gain comfort from your precious memories of your wonderful Al. -
5 Bobby Barthakur 14th Feb 2018
They made us feel like their only customer and really helped my mum and the whole family through a difficult time
Simon Helliar-Moore replied
Thank You so much for taking the time to share your thoughts, we were so privileged to be there for you all during this very sad time.
The team here at Crescent Funeral Services wish you all well. -
5 Carol Paull 13th Feb 2018
Simon and his colleagues are an excellent caring friendly and professional team. The service they provide is second to none. I have entrusted Simon with a few of my loved one's, the last being my husband and he has never let me down. Would recommend to anyone.
Simon Helliar-Moore replied
Dear Carol, Louise and Michael, Thank you for taking the time to share your thoughts about our services to you.
Thank you for your kind words, it has been a great privilege to be alongside you to say farewell to Chris and we wish you all well and please do not hesitate to contact me if you need anything at all. -
5 Lesley Barker 9th Feb 2018
I can not recommend Simon and his team highly enough. The service we received was excellent from beginning to end and they dealt extremely well with a last minute situation when our minister did not arrive as planned. the service continued to run smoothly and was just how we had planned it. Caring and considerate at all times.
Lesley BarkerSimon Helliar-Moore replied
Lesley, Thank you and the family for your kind thoughts and for being so gracious having me stand in for the minister.
It was our great honour to look after you and the family and to hear your Mother's story. -
5 Jean Keitch 6th Feb 2018
Simon and staff were such a comfort and help at the time of our lost.
Thank you for your loving care and support.Simon Helliar-Moore replied
Thank You Jean for you very kind thoughts.
It was our great privilege to be there for you and the family and we are pleased to hear we made a difference to what has been such a hard time for you all. -
5 Jon Redrup 2nd Feb 2018
Amazing service and attention from start to finish, we couldn’t have wished for a more professional and personal service.
Thank you so muchSimon Helliar-Moore replied
Thank you Jon for taking the time to share your thoughts, it was a great privilege to be there alongside the family and to share the wonderful service your all put together for your Dad.
Best Wishes to you all. Simon -
5 Rosie Eyre-Brook 30th Jan 2018
I felt very grateful to Jason not only for his expert professional service but also for his genuine and considerate care at a very distressing and sad time.
Crescent Funeral Directors replied
Dear Rosie,
thank you for your kind words, it was my privilege to look after you at this sad and difficult time, and help make things a little easier for you.
Best wishes to you, Paul and all of your lovely family. -
5 Bryan Underwood 22nd Jan 2018
Crescent Funeral Services were very kind and compassionate at this very difficult and upsetting time. They were extremely professional and could not do enough to assist us to make the day go smoothly.
Jason in particular was very understanding and considerate he helped greatly and all his kindness was very much appreciated.
We would highly recommend them. -
5 Sue Statton 20th Jan 2018
Never having to arrange a funeral before, we had no idea what to expect.
Simon was recommended by a friend, he was excellent, guiding us through the
process simply and without any stress. His calm and attentive manner was reassuring,
communications were very good, highly recommended.Simon Helliar-Moore replied
Dear Sue, Ann, Elsie and family,
Thank you so much for your kind words, it means a great deal that my team and I were able to support you at this time. We wish you all well and thank you again for taking the time to write your thoughts on this forum. -
5 Jamie Andrew 15th Jan 2018
Could not of wished for better
Simon Helliar-Moore replied
Thank you so much for taking the time to share your thoughts, it has been our privilege to look after you. -
5 Jacqueline Lewis 29th Dec 2017
Simon and Robert were absolutely brilliant and all contact we had with them was very personal. The floral tribute - which included fruit and vegetables truly reflected Henry's personality.
We thank them for all their help and support and for their very caring approach at a very difficult time.Simon Helliar-Moore replied
Thank you so much for taking the time to leave your thoughts, we are very greatful and wish you and Steve well. -
5 Debbie Screech 25th Dec 2017
When you find yourself losing a loved one the last thing you need is the stress of organising a funeral. At Crescent Funeral Services Simon and his colleagues were amazing. After my first meeting with Simon I came out feeling a huge weight had been lifted from my shoulders. The attention to detail taken from my wishes discussed with him were over and beyond my expectations.
My mum was in good hands my mum passed away in hospital Simon even telephoned me to say 'I have mum now and i will look after her' I felt at home with them they supported me all the way through the process; held my hand if you like. I cannot thank them enough for thier professional and compasinate treatment towards my family and I. One never wants to be in a position to recommend this service as it means someone has lost a loved one, however I would definetly recommend Simon and his team they are a 5* independent service.Simon Helliar-Moore replied
Dear Debbie and family, thank you so much for your kind comments on the services we provided.
We appreciciate the time you have taken to sharing your thoughts. -
5 Allan Debenham 14th Nov 2017
Simon & the team are without a doubt the best in the area. Compassionate & willing to go the extra mile to help. Made things very easy at a difficult time. Would not hesitate to recommend to anybody.
Simon Helliar-Moore replied
Thank you so very much for your kind comments and we wish you and your sister all the very best from us all at Crescent Funeral Services. -
4 Michelle Smith 14th Oct 2017
Everyone at Crescent Funeral Services were kind compassionate and caring. Myself and my family felt that they took a lot of pressure off of us and that meant a lot. We're very grateful.
The service itself was beautiful and yet again everyone from Crescent Funeral Services were professional, kind and reassuring.
Myself and my family highly recommend them. They made a very difficult time a lot easier to bear and gave us some better memories of Mums passing.Simon Helliar-Moore replied
Dear Michelle, it was our greatest privilege to walk alongside you and your family after your sad loss. Thank you for the kind words and for taking the time to review our services. -
5 Stacey Stone 3rd Oct 2017
Simon and his lovely team have been incredible and so supportive through our dark time.
I can't express enough our thanks and gratitude in how much care and dignity they took over my dad.
Everybody needs a Simon when dealing with such a devastating issue.
Both myself and my family would recommend Crescent Funeral Service time and time againSimon Helliar-Moore replied
Dear Stacey and Julia, thank you for the kind comments regarding the services we provided to you and the family during your sad loss. We wish you well and send our best wishes.