Crescent Funeral Services
Main home: Crescent Funeral Services
512 reviews
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5 James Appleton 15th Dec 2025
So friendly and caring at what is a most difficult of times.
Katie Rankin replied
Thank you for your kind words James, and thank you for entrusting us to care for your William. Best wishes to you, Janine and Rhys -
5 Marilyn Reed 13th Dec 2025
The whole team at The Crescent were excellent, very professional,compassionate and caring from the very beginning, from collection of Mum to the very end, interning her with Dad. A special thank you to Katie for her step by step guidance at a very sad time.Thank you. Marilyn
Katie Rankin replied
Thank you Marilyn, for entrusting us with caring for your lovely Mum. So many lovely memories to treasure, Best wishes Katie -
5 Caroline Dickens 5th Dec 2025
Very efficient and helpful, I was guided sympathetically through the whole process. I would thoroughly recommend.
Katie Rankin replied
Thank you for your kind words Caroline, I wish you a lifetime of wonderful memories of Bernard, Best wishes Katie -
5 Katharine Armstrong 26th Nov 2025
James, Robert, Kate and the team have been really brilliant. Sensitively managing and supporting us through an unimaginable loss, nothing has been too much trouble. In particular the cremation service and memorial service both on the same day at a weekend were superbly supported. Thank you.
James Chorley replied
Dear Katharine, Thank you so much for your kind words and for taking the time to share your thoughts on our services. I am so pleased that our services met with your approval. It was our privilege to care for you and your family at this time. -
5 Debra Sandy 30th Nov 2025
Absolutely perfect amazing service done everything that was asked , whole family was impressed , , well done Simon and team
Simon Helliar-Moore replied
Dear Deb, Thank you so much for your kind thoughts on our services and for allowing us to care for Brian's wishes. We are pleased he had the opportunity to make his thoughts known for his funeral and that we were able to make them reality. Wishing you many happy years of memories. -
5 Julie Joly 3rd Nov 2025
Dad & I had never organised a funeral before. Mum had been suffering a long time with alzheimers. People around us did not really know her. Family members were in The Midlands and the USA. We were unable to contemplate a funeral anyway - watching the coffin disappear behind a curtain, feeling the need to speak in front of others and maybe not cry too much, be brave. We stepped into CFS and were met by the warmest heart, the friendliest face, the most perfectly empathic person we could have imagined. She instantly knew what we needed and made a perfect plan for us. We simply said our farewells in a short, terribly sweet and incredibly emotional moment at their Chapel of Rest. We had a space to put some personal items. We were able to play a film (kind of visual eulogy we had made) and our speeches were spoken or played on a speaker. Just me, Dad, my husband, sons and (we hope) future daughter in law. The next day she accompanied Mum to the crematorium, we were spared the suffering but our thoughts were with her and the music in our heads. I could never imagine that such a traumatic experience which we were both dreading and had felt incapable of participating in, would give us so much joy looking back on it. We did her proud. It was perfect. Katie, who received us and managed the entire service from first meet to the delivery of the ashes today was simply amazing, perfect. When Mum died, from my home abroad I felt so lost saying frequently - I just need a big sister to help me out here. Katie became our person and though we scattered part of Mum's ashes on Sunday and our dealings with her and all the other wonderful staff (Robert & James?) will be over, they will remain with us. They are part of what made this goodbye special. Dad and I cannot thank you and your team enough. I hope with all my heart that I will not need your services again for a long time but when I do, I hope you are all still there. Jules, Terry and family and Mum x
Katie Rankin replied
Thank you for such kind words Julie, it was a perfect service for Mum and so personal for you all. I wish you a lifetime of wonderful memories for you all, thank you again Katie -
5 John Cox 1st Dec 2025
The service and personnel were fantastic, they went out of their way to accommodate our every need and wish. I knew from the initial phone conversation that this Funeral Services cared and were compassionate.
In a difficult time, with family loss, theses are the very people that make the task of saying goodbye to a loved one easier.
I would highly recommend their servicesKatie Rankin replied
Thank you so much for your kind words John, it was a priviledge to walk beside you all. Best wishes Katie -
5 Patricia Ough 1st Dec 2025
Well done Kate and John, everything was well done, most grateful. Thank you,Pat and Tony.
Katie Rankin replied
Thank you so much for your kind words, we wish you a lifetime of wonderful memories, sending best wishes Katie -
5 Kim Mitchell 21st Nov 2025
You do an extremely difficult job, you made the most painful day go so smoothly. Mum would have been very happy with the way you and your team conducted her funeral. Thank you from the bottom of my heart, Kim Mitchell
Simon Helliar-Moore replied
Dear Kim, Thank you for your kind words on our services and we are so pleased to learn that the farewell would have been just what mum would have wanted. We wish you many happy walks amongst the Puffins in her memory. -
5 Annabelle Reeve-Safe 11th Nov 2025
Simon and his team are wonderful. Their care is outstanding.
Simon Helliar-Moore replied
Dear Annabelle, Thank you for leaving your thoughts, we are grateful to you for allowing us to care for Len and we wish you many wonderful memories to sustain you. -
5 Christine Stone 30th Oct 2025
Katie was professional, considerate and helpful from the first time we met. She showed kindness and support throughout. I would highly recommend Crescent to anyone. Thank you
Katie Rankin replied
Thank you for your kind words Chris, I wish you a lifetime of wonderful memories. It was an honour to walk beside you and your family in arranging Michael's send off. -
5 Malcolm Hedley 28th Oct 2025
From the first phone call Simon and his staff oozed the empathy we needed, and guided us through to a service fitting for our sister’s life. Her send off was nothing short of beautiful. We can’t thank all involved and especially Simon enough.
Simon Helliar-Moore replied
Dear Malcolm, Thank you to you for your kind comments toward our services we wre honoured to look after Mary, she was such a huge. part of her community and it was wonderful to see so many attend to celebrate her life.
We all wish you and those close many happy memories of Mary. -
5 Gordon Racey 24th Oct 2025
We can't thank Simon and all the team at the Crescent Funeral Services enough, for all their care and dedication. They provided a first class service.
They were a great comfort to all the family, not only with the funeral arrangements themselves, but also with what to do and who to speak to for all the formalities and when.
Nothing was too much trouble. Elaine was looked after with such care and dignity, from leaving the house, to how well she was presented in the chapel of rest.
The team provided a beautiful presentation on arrival at the crematorium and treated Elaine with such care and attention.
We had a beautiful attended internment ceremony at the crematorium and James did an amazing job. It seemed very fitting for James to be there to lay Elaine to rest as he was the one who came to escort her to the Crescent chapel of rest at the start of her final journey.
Thank you all so much for your faultless care and service
Gordon, Lynne, Julie and all the Racey family.Simon Helliar-Moore replied
To the family of Elaine, We cannot thank you enough for your beautiful words on our services. It was an honour for us to walk alongside you during this time and we are grateful to you for sharing your experience. We wish you many years of wonderful memories to sustain you. -
5 Katie Stanley 15th Oct 2025
Thank you for your help and support throughout, much appreciated.
Katie Rankin replied
Thank you for your kind words Katie and thank you for entrusting us with the care of your Mum, Sheila. We wish you many fond memories of her. -
5 Louise McDowall 16th Sep 2025
Thank you all for your very kind, gentle, professional and empathetic approach.
It must be difficult in a role performed day in day out to understand that for the customer / client it is or will be perhaps the only time that they ever experience this journey. The funeral directors' and celebrant's experiences and knowledge are greatly appreciated and welcome.
Your professionalism and kindness shone through. We were / are all very grateful, thank you.James Chorley replied
Dear Lousie, Thank you so much for your kind words and for taking the time to share your thoughts on our services. We are so pleased that our services met with your aproval and we wish you a lifetime of tressured memories -
5 Julie Sanders 13th Oct 2025
An incredible, caring and compassionate team who go above and beyond. Their service is faultless.
James Chorley replied
Dear Julie, Thank you so much for your kind words and for sharing your thoughts on our services. We are so pleased that our services met with your approval. We wish you a lifetime of wonderful memories of your dear mum -
5 Hazel Coleman 5th Oct 2025
Those who came to the house were very professional and supportive. They followed the family wishes in a kind and respectful manner. Thank you.
Katie Rankin replied
Thank you for your kind words Hazel, it was an honour and a priviledge to take care of you all as a family and to give Mum the personal send off you all wished for. -
5 Emma Haines 5th Oct 2025
Simon and the team have been wonderful from the first phone call. It has been such a difficult time but we haven’t had to worry at all about the funeral. Thank you so much!
Simon Helliar-Moore replied
Thank you so much to the whole family for allowing us to care for you and Sylvia, we wish you many happy memories to sustain you in the coming months and thank you for your kind words toward our services. -
5 Liz O'Brien 28th Sep 2025
All of the staff from Crescent Funeral Services have treated both the family and Andy with dignity and respect through the whole process. Simon came to meet with Andy and I a couple of days before he passed away so we could discuss together what Andy wanted to happen from his passing through to after the funeral. As a member of the military veteran community Andy had some very specific requests that Simon and the team worked very hard to accommodate and for which I am very grateful. Thank you.
Simon Helliar-Moore replied
Dear Liz, thank you for your kind words, it was such an honour to care for Andy’s specific wishes, meeting you both in those final days really helped me to understand Andy and to give me clear guidance to make his farewell the day he would have wanted. I’m wishing you and the family many years of wonderful memories to sustain you. -
5 David Tonkin 23rd Sep 2025
In times of great sadness you need guidance in the journey you are about to take. Simon and his staff helped us through this dreadful time in our lives with great empathy and professionalism and undoubted care for our late Mum. We are so thankful that Crescent funeral service were with us. Thankyou so much, you will never know how much we appreciated your help.
Simon Helliar-Moore replied
Dear David and family, Thank you for taking the time to sahre your thoughts, we are so grateful for the trust you placed in us to care for your mum and your family. We are pleased to learn we were able to meet your needs. We all wish you many years of wonderful memories to sustain you. -
5 Julie Booth 9th Sep 2025
Excellent care and support throughout the whole process.
Simon Helliar-Moore replied
Dear Julie, Thank you for sharing your kind thoughts and for allowing us to lok after your family. We wish you all many happy memories into the future. -
5 Faith Vince 15th Sep 2025
Katie help support me during the funeral arrangements for my late husband. I could not have wished for a more kind, comforting and efficient way of dealing with this traumatic event.
Katie Rankin replied
Thank you so much for your kind words Faith, I wish you many wonderful memories of your life with Ian. -
5 Louise Bale 6th Sep 2025
Excellent service. All the team are focused on helping to make the funeral as stress-free as possible, and tailored to individual requests. Great communication at all stages. Patient and caring.
Simon Helliar-Moore replied
Dear Louise, thank you for allowing us to care for you and your family during this time and thank you for sharing your kind thoughts on our services. We wish you all many years of wonderful memories and don’t forget to collect the odd stone for dad! -
5 Clare Bramble 7th Sep 2025
Crescent Funeral Services were very helpful, kind and professional when we asked them to help with our Mothers funeral.
Simon was understanding and supportive without being too sentimental. He was thorough with the preparations, listened to our wishes and made very helpful suggestions for the whole process.
The funeral itself was exactly as we had asked and it felt as if the weight of the situation had been taken off the family allowing us to grieve and get through the day without worry. From the drivers to the pall bearers and the whole team at CFS our experience was a very positive one in difficult circumstances.
Thanks also to John Rice-Lewis for the eulogy and to Shed flowers for their beautiful work.
All in all an extremely positive experience for our family.
We would definitely recommend CFS .Simon Helliar-Moore replied
Dear Clare, Thank you for sharing your thoughts and for your generous comments on the services we provided to you and your family. We are pleased that the memory of your mother’s funeral will be a positive one and that we played a part in helping you say goodbye as you would wish. We wish you all a lifetime of wonderful memories to sustain you. -
5 Anna Unwin 21st Aug 2025
Absolutely wonderful funeral directors! Looked after my father and my mother really well. Appreciate everything they’ve done.