Crescent Funeral Services
Main home: Crescent Funeral Services
388 reviews
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5 Toni Hickley 14th Jan 2024
The care, love and support we received from everyone right from the start and all the way through was excellent. Simon and his team went above and beyond and not only looked after my dear Dad with respect and the upmost care, they made him look so peaceful and like my dad which really put me and peace when I went to visit him in the chapel of rest.
They were only a phone call away 24/7 and were with us every step of the way and helped organise so much, right down to the little details. The order of service again outstanding with just little touches to make it personal, for example my dad’s favourite flower was snowdrops so these were put on the corner of each page. Every time we went in we were greeted with a smile and warm wishes and the building its is warm, comfortable and full of love.
I can honestly say with my hand on my heart I couldn’t have received better care, help and advice. We were made to feel special and all the personal touches made this difficult time so much easier. Simon really does have the most wonderful business with a team (family) of workers who are not only professional but caring and loving.
I wouldn’t recommend anyone else, they look after you and your loved one you have sadly lost.
And are continuing to support us and for that I thank them from the bottom of my heart.
It’s a very special business and you can see from the moment you hear, meet one of the team or go into the building itself it’s all about the personal touch and that means absolutely everything when your heart is hurting so deeply.
So I would just like to thank Simon, James, Robert and the rest of the team for everything 💫🤍🪽🕊️🎶✨🎭⚜️🎩🙏Simon Helliar-Moore replied
Truly beautiful words that we can’t thank you enough for writing. Your kind consideration toward your testimony will help many families in the future to make an informed decision.
It was our honour to care for your dad and your family, you all put such effort into ensuring his farewell was personal and “Dave shaped” we wish you all many happy memories to sustain you throughout the coming days. -
5 John Richardson 22nd Dec 2023
Excellent!
James Chorley replied
Dear John, Thank you for taking the time to share your thoughts on our services. We wish you a lifetime of tressured memories -
5 Andi Sheehan 9th Jan 2024
James and his colleagues were extremely supportive, respective and professional throughout this whole process.
They are all assets to the companyJames Chorley replied
Dear Andi, Thank you so much for your kind words. It was our privilege to walk alongside you and your family during this time. We wish you a lifetime of wonderful memories of your dear Mum. -
5 Peter Cross 1st Jan 2024
Crescent were very helpful and provided a first class service in dealing with the funeral of my brother. All the staff were sympathetic and provided the right level of support. The celebrant they recommended was excellent.
Rebecca Gridley replied
Dear Peter, thank you for your kind words and taking the time to share your view of our services. It was a privilege to support you as a family, knowing the trust you put in us to take care of your brother and a fitting service from a distance. We wish you all a lifetime of treasured memories of Barry. -
5 Charlotte Evans 16th Dec 2023
Everyone showed such care and compassion towards all of us including my late father. Nothing was too much trouble. I can not recommend Crescent funeral services enough to help families through one of the hardest times they have have to face.
Thank you Simon and your fabulous team xxSimon Helliar-Moore replied
Dear Charlotte, Thank you for taking the time to share your thoughts, it was such an honour to be asked to support you and your family. Your dad was one of a kind and will not be forgotten. We all wish you many happy memories into the fututre. -
5 Hector Cerdeno 10th Dec 2023
Simon as always, doing his best to make everyone comfortable. Couldn’t praise them enough.
Simon Helliar-Moore replied
Dear Hector, it has been a privilege to assist you once again in paying tribute to your father. We are pleased we could meet your needs. We wish you many years of wonderful memories -
5 Stephen Hartland 7th Dec 2023
Nothing too much trouble for the team at crescent, and the professional, caring, staff are a credit to Simon. Obviously an occasion where doubt and worry shouldn't cast further shadow over already sombre proceedings, and I was left thoroughly confident that mum was in safe hands, and that everything was completely in hand behind the scenes. Many thanks to you all.
Simon Helliar-Moore replied
Dear Stephen, Thank you for your kind words, I am so happy to learn that we were able to care for you and your mum, as you would wish. May you and the family share many years of happy memories. -
5 Susan Bethune 28th Nov 2023
You were extremely kind and helpful.
Simon Helliar-Moore replied
Dear Sue, Thank you for your kind words, we wish you all a lifetime of wonderful memories -
5 Andy Perry 25th Nov 2023
Superb care from start to finish
Simon Helliar-Moore replied
Dear Andy, Tahnk you for your kind words, we are so pleased to have met your needs and we wish you and the family a lifetime of wonderful memories. -
5 Philippe Messy 25th Nov 2023
In time of sorrows, Simon and his team made it easier for us. Helpful, always there. The ceremony for my Mum was simple as we requested and just beautiful. Huge thank you.
Simon Helliar-Moore replied
Dear Philippe, Thank you for the privilege of caring for your mother and for sharing your thoughts. We wish you a lifetime of wonderful memories -
5 Allison Blagdon 22nd Nov 2023
They were absolutely wonderful.couldnt ask for any more.thankyou
James Chorley replied
Dear Allison, Thank you so much for your kind words and for taking the time to share your throughts on our services. We wish you a lifetime of wonderful memories. -
5 Simon Stangoni 21st Nov 2023
Thank you so much for your outstanding service and support and true compassion over the recent loss of our Mum.
We cannot put into words how much Simon and his wonderful Team have done for us .
Thank you so muchSimon Helliar-Moore replied
Simon and Sarah, I am so grateful to you for sharing your thoughts and for allowing us to care for your dear mum. Such a wonderful lady, whom we hope you hold beautiful memories of for many years to come. Your kind words mean a great deal to me and the whole team -
5 Gary Hill 20th Nov 2023
The whole team were fantastic and so thoughtful and kind. Would recommend anyone too them in your time of need.
Rebecca Gridley replied
Dear Gary, thank you for your kind words and taking the time to share your thoughts on our service. We all wish you a lifetime of treasured memories. -
5 Lesley Jones 5th Nov 2023
Simon, thank you for handling everything so smoothly and professionally for the second time in 2 years - firstly for Mum and now for Dad. Your caring manner and close liaison with the church made a difficult time so much easier to cope with. Many people commented on how spectacularly beautiful the flowers were on Dad’s coffin. Thank you again.
Simon Helliar-Moore replied
Dear Lesley, Thanks so much to you and your family for allowing us to once again take care of you. It is always the greatest honour to be asked to care for a family who have already had experience of our care and I was espceially privileged having met your father during the loss of your dear mum. I and my team, wish you all a lifetime of wonderful memories -
5 Lorraine Grensted 26th Oct 2023
Fantastic funneral services i used them for my Mum and this time for my Dad .They go above and beyond to make sure everything goes smoothly on the day .A big thank you to James who has helped so much .Also to all the other staff including the Men that carried the coffin.A big thank you to Julie who was amazing at my Dads funneral ..Cant thank these people enough , they all deserve so much praise ..kind regards Lorraine Grensted
James Chorley replied
Dear Lorraine, Thank for your kind words and for taking the time to share your thoughts. We wish you a lifetime of wonderful and happy memories. -
5 Neil Stevenson 31st Oct 2023
Outstanding service provided the attention to detail along with the empathy and compassion was simply wonderful. Our mother chose very well.
Simon Helliar-Moore replied
Dear Neil and Karen, Thank you for your kind words and for allowing us to take care of your mother's wishes. We wish you all many years of wonderful memories. -
5 Keith Mason 7th Oct 2023
Very good, throughout, no complaints, Dad would have been pleased
Simon Helliar-Moore replied
Thank you for your kind comments, we wish you many happy memories of your dad into the future. -
5 Jane Attwood 26th Oct 2023
If there had been a section of more than 5 stars I would have ticked that!
I would like to thank Simon, all your pall bearers, drivers, office staff and everyone at Crescent for the consideration, understanding, empathy shown to us, John, and myself and our whole family at this special time of sadness at Johns passing, and also in the celebration of his long life.
I feel that the floral tribute on John's coffin was simply superb, a sign of the regard he was held in, and beautifully made with such expertise. In fact the lilies and roses were so beautiful, that we dismantled them on our return home with them, and made them up into beautiful bunches and gave them to our special friends as thanks for all their help and love given to us over the difficult past weeks.
Again Simon, our heartfelt thanks for taking care of John and all our family so beautifully.
Sincerely,
Jane Attwood and familySimon Helliar-Moore replied
Dear Jane, Thank you for your kind words, it is lovely to know that we were able to meet your requirements. Thank you for allowing us to care for you and the family at this time. We wish you many happy memories to sustain you. -
5 Sherry Keith-Welsh 13th Oct 2023
Crescent Funeral services were kind and sympathetic to our every need. They thought of everything before we had even considered it. Always available and happy to adapt to changes. It made a sad occasion a more joyful and pleasant one.
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5 Kirsty Gould 25th Sep 2023
Thank you to Simon, Robert and James for taking care of my dad and it was a wonderful service.
Simon Helliar-Moore replied
Dear Kirsty, Thank you for allowing us to care for your dad and we hope you have a lifetime of happy memories -
5 Jane Holley 27th Sep 2023
The service we received from Simon and team at Crescent funeral services was outstanding. They were compassionate, helpful and supportive and dealt with everything with respect and professionalism. Will definitely use them again and recommend them to family and friends.
A huge Thankyou to Simon and all the team.Simon Helliar-Moore replied
Dearest Jane, Thank you for your lovely words and for allowing us tomet with you and Stephen in advance to plan for his funeral. We are pleased all was as you and he would have wished and wish you happy memories for the future. -
5 Mary Thorne 22nd Sep 2023
Crescent Funeral Services website was easy to navigate and gave lots of information and ideas about the type of ceremony we might have. Simon guided us gently through the process of arranging the funeral and helped to ease the responsibility of honouring our loved one. Whilst receiving advice we never felt under pressure to make any decisions. He gave excellent advice, explaining our options and listening to our preferences. Inevitably these events incur costs but these were transparent throughout. Simon was in regular contact to check that we were happy with arrangements and whether we had any questions. We were well prepared for the day of the ceremony and throughout it Simon offered a kind and gentle hand to steer us through it. Due to the help and support of Crescent Funeral Services we can look back to this sad time knowing that our loved one had a ceremony that reflected and celebrated their life. I have no hesitation in recommending them to anyone else as I am confident you will be safe in their hands.
Simon Helliar-Moore replied
Mary, thank you to you and your family for putting your trust in us to take care of Sheila’s Funeral Arrangements. It was an honour to take your wishes for her and put them together with the help of Emma.
We wish you many years of wonderful memories -
5 Claire Cox 5th Sep 2023
Simon,James & the Team at Crescent Funerals are Outstanding.
Making an extremely difficult time alittle easier.
Simon Helliar-Moore replied
Dear Claire,
Thank you so very much for taking the time to share your thoughts on our services and for allowing us to take care of you and the family once again. We wish you and the children happier times and memories in the coming months. -
5 John Nation 25th Aug 2023
Me and my family were very pleased with the service provided by Crescent Funeral Service. I would have no hesitation in recommending them.They took a lot of the stress off of us at a difficult time.
Simon Helliar-Moore replied
Dear John, Thank you for taking the time to share your thoughts. we are pleased to learn we met your needs and that we provided the service you would have wished for. we all hope that wonderful memories of Christine will sustain you in the coming days. -
5 Jenny Ruddock 31st Aug 2023
Dear Simon, Rebecca, Jason, Jason, Brian, James and all the people whose names we do not know that have looked after Mum and us.
We just wanted to say thank you so much for all your respect, gentle care, compassion, sensitivity, kindness and for giving Mum the best funeral possible. We were truly delighted with everything you did for Mum’s funeral yesterday. We could not have asked for anything better. Nothing was ever too much trouble, whatever the day or time, you accommodated our every wish with grace and care. You have been professional and inspired us with the utmost confidence. We are very lucky to have met you. Thank you you have been exemplary.
Love Jenny xSimon Helliar-Moore replied
Dear Jenny, Alex and Mike, Thank you for taking the time to review our services, your words have overwhelmed us all, such knd and generous sentiments. We wish you all beautiful memories to sustain you in the coming months and years.