Susan Whymark Funeral Service Ltd
Main home: Susan Whymark Funeral Services Ltd, Eye
599 reviews
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5 Clare Horton 26th Apr 2026
Susan and her team are amazing. Taking every detail into account.
Cathy was so helpful, supportive and knowledgable.
Thank you all -
5 Melanie Adams 25th Apr 2026
Funeral went very smoothly, all details taken care of. I was offered many choices. Thank you William
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5 Barry Mellish 21st Apr 2026
Very professional, very efficient and very pleasant to deal with.
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5 Rosie Riches 10th Feb 2026
Susan and her lovely compassionate team dealt with every aspect of our mums funeral with such loving care, always checking to make sure we were happy with every detail
Susan Whymark replied
Thank you Rosie for taking the time to write this review. As always, I am very happy to hear everything was as you wished. Best wishes
Susan -
5 Lisa Sweeney 20th Apr 2026
From the very first moment I was met with nothing but compassion understanding and genuine care. Every single person I dealt with treated my late father and me with such dignity, patients, and kindness, and no request was ever too much.
What meant more to me than I can possibly ever Express was being allowed to spend time with my dad's every day. For nearly five weeks I was given the space and time to sit with him for up to two hours a day, never once making me feel rushed or like I wasn't inconvenience. That gift alone has bought me immense comfort and peace, and I will be forever grateful. Throughout the entire process, I felt completely supported – not just professionally but personally. I was treated like a human being going through the hardest moment of my life, not just another client. The empathy compassion and quiet reassurance made an unbearable time just that little bit easier. I cannot thank Susan Mandy Jack Kathy and the rest of the team for the love respect and care they showed my father and me. I will be forever in debted to them for the amazing final journey they helped prepare for my father and without hesitation I would wholeheartedly recommend them to anyone sadly needing a funeral director as they truly do careSusan Whymark replied
Dear Lisa, thank you so much for your kind words. I am so very pleased that everything was just as you wanted. What we did is what we are here for and why we are all dedicated to this role but, as you see, it goes much deeper than that at times. It have been our privilege to look after you and your dearest dad. Susan -
5 Catherine Tyte 17th Apr 2026
During the whole process of organising Dad's funeral the staff at Susan Whymark were all so calm, compassionate and professional which helped us all during a difficult time. They understood our wishes and helped make sure that the whole day went exactly as we hoped it would. Especially the organisation with the tractor drivers who were part of the funeral cortege. Special thanks to Mandy who managed to get a road open especially for Dad and lead the procession, Ian for organising parking for the family and Cathy for sorting out all other arrangements. We are all extremely grateful.
Cathy Cunningham-Elliott replied
Thank you for taking the time to leave this review Catherine, and for your very kind words. We are always privileged to be of support at such a difficult time, and glad we were able to provide the farewell for your Dad that you wanted. We will pass on your thanks to Ian also. Kind regards
Cathy and Mandy xx -
5 Heather Mickleburgh 15th Apr 2026
Louise@susanwhymark.co.uk, was absolutely outstanding to me , so kind and professional. Nothing was too much trouble for her.
Louise Wiseman replied
Dear Heather, thank you for your kind words, it's been lovely to help and guide you through such a sad and difficult time. Kind Regards, Louise -
5 Mark Thompson 9th Apr 2026
Losing both Mum and Dad within twelve days of each other was the most devastating experience, and it cannot be overstated how much the team at Susan Whymark’s helped us through it. From the very first call to the final farewell, every detail was handled with professionalism, sensitivity, and genuine compassion.
I want to mention Louise and Will by name, because they truly deserve to be recognised. Both of them went far beyond what you might expect, showing kindness and thoughtfulness at every turn. They were calm when we were not, clear-headed when we couldn't think straight, and quietly reassuring throughout. Nothing was too much trouble. To arrange a combined cremation for both parents and to do so with such care and dignity is something my family and we will always be grateful for.
Louise and Will never made us feel like we were simply going through a process. They treated our parents as people who mattered, and they treated us with the same respect and warmth. In the darkest and most disorienting weeks of our lives, they were a steady and compassionate presence.
We would recommend this service without hesitation to anyone facing the loss of a loved one. When it matters most, the people here rise to the occasion with real humanity and heart.Louise Wiseman replied
Dear Mark, thank you for your kind words.
It was our privilege to look after both Mum and Dad and to help make their last journey together a special one for them and for you as a family.
We're thankful to hear our guidance and support through such a sad and difficult time was helpful to you all. Take Care and with Kindest Regards Louise & William -
5 Alix Tidmarsh 3rd Apr 2026
Mandy and her team at Susan Whymark handled my mother's and the family's needs with compassion and care. I thankyou all very much for your excellent services during a very difficult time
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5 Corinne Bennett 3rd Apr 2026
Supportive, professional and very diligent in all aspects of the service provided. My family would totally recommend them to others
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5 Mel Blagden 9th Mar 2026
Thank you very much for dealing with my mums funeral arrangements, everything went seamlessly. Everyone we have dealt with have been lovely and made everything as easy as it could be.
Mandy Porter replied
Dear Mel and Gerald, Thank you for those lovey words. It was an honour to be there for you all.
Best wishes
Mandy -
5 Sandra Cook 11th Mar 2026
I not very good with words the day I rang you I was very upset and I didn’t know what to do but on the other end of the phone was a truly kind voice who helped me I didn’t know what to do from the bottom of my heart I would like to thank you all for giving my brother a lovely set of ibelive we done him proud I would also like to thank Ian for helping me you all are truly caring people and once again thank you all
Mandy Porter replied
Dear Sandra,
Thank you for your lovely review. Its was truly a send off to be remembered, i'm sure Ted would approved.
Best wishes
Mandy
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5 David Lee 30th Mar 2026
I was very pleased with the service provided by our funeral director, Mandy Porter. She was friendly, sensitive to our needs and paid attention to detail. I would not hesitate to recommend this company.
Mandy Porter replied
Dear David and Maddie,
Thank you for those lovely words. The service for Barbara was truly beautiful.
Best wishes
Mandy -
5 Tim Sheffield 3rd Feb 2026
From start to finish we felt supported and well briefed by Mandy Porter. A truly outstanding service- could not have been better.
Mandy Porter replied
Dear Nigel and family,
Thank you for those kind words, it was and honour to be there for you all and give dad a wonderful send off.
Best wishes
Mandy -
5 Sarah Bowden 2nd Feb 2026
From the first phone call, we were treated with respect and compassion, They are incredibly professional and would highly recommend
Mandy Porter replied
Dear Helen,
Thank you for your lovely words. It was a honour to be there for you all.
Best wishes
Mandy -
5 Nicola Wade 29th Mar 2026
Cathy was incredibly helpful and took care of everything. The whole process went smoothly and I would definitely recommend
Cathy Cunningham-Elliott replied
Thank you for taking the time to add a review Nicola, and for your kind words. It was a privilege to be able to look after Simon and and arrange the farewell you and your family wanted. Regards Cathy -
5 David Moore 24th Mar 2026
Brilliant service from all the team at every stage of the process. Dealt with the practicalities with sensitivity. Thank you so much for a great send off for my Dad.
Cathy Cunningham-Elliott replied
Thank you for taking the time to leave a review and for your kind words. It was a privilege to support you and your family in arranging the farewell you all wanted for your Dad. Regards Cathy -
5 Nicky MacKay 4th Mar 2026
This has been everything we have wanted, so thank you.
Cathy Cunningham-Elliott replied
Dear Nicky. Thank you for taking the time to do this and for your kind words. It was a real privilege to support you all and help to ensure your mother got the farewell you wanted. Regards Cathy -
5 Jason Carman 24th Feb 2026
Excellent care in dealing with our funeral. Very efficient with all our needs. Highly recommended, all staff are extremely helpful.
Louise Wiseman replied
Dear Jason, Thank you for your kind words, it was a privilege to take care of you and your family and help guide you through such a difficult time.
Kindest Regards, Louise -
5 Stephen Delarre 16th Feb 2026
I am blown away by the care, attention to detail, and helpful attitude of everyone I dealt with from collecting my late mother right through to her service at Severn Hills crematorium
This company could not have been kinder, more patient or respectful.
They made a stressful time so much easier and I cannot recommend them highly enough. -
5 Joanne Parker 15th Feb 2026
Susan Whymark Funeral Services were amazing in making the arrangements for my Mum's funeral. Joanne guided us through every step of the way and Melanie the Celebrant made lots of suggestions that we otherwise wouldn't have thought of. Plus we were so grateful that they looked after my Mum in the Chapel of Rest. We couldn't have asked for more.
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5 Sara Capon 7th Feb 2026
It all ran beautifully.Your team are dignified,professional and kind at all times.It helped make a difficult day easier so,a profound thank you.
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5 Sandra Knowles 24th Jan 2026
We have used Susan Whymark Funeral directors on several occasions and have always received excellent service from them. Nothing is too much trouble and they always treat you with respect.
Louise Wiseman replied
Thank you for your kind words, it's been a privilege to support you and your family over the years. Kindest Regards, Louise and William -
5 Raymond McEniff 1st Feb 2026
Very nice people. Professional and caring and very helpful
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5 Carol Aldridge 24th Jan 2026
Very professional and caring?