Susan Whymark Funeral Service Ltd
Main home: Susan Whymark Funeral Services Ltd, Eye
624 reviews
-
5 Carolyne Guy 18th Sep 2026
The whole team were lovely, especially Joanne, who put at us ease the whole way through the organisation of the funeral. Thank you
-
5 Stewart Cook 15th Sep 2026
A Massive Thank you to the whole team Involved , For your organisation and preparation regarding Dads(Derek) funeral . The Susan Whymark team made a tough day and time for family & friends , so much more bearable and comfortable.
Thank you for your kind caring support and all the hard work the team put in to ensure a beautiful , wonderful service . Excellent and professional organisation . -
5 Kit Poulson 15th Sep 2026
The services for my Mothers funeral were delivered excellently. From the beginning things were respectful, calm, clear and kind, with different options explained and choices noted. They recommended an excellent celebrant, and communication was first rate throughout. They conducted the service elegantly and brought a great sense of dignity to affairs.
At the ceremony they dealt with the sudden crisis of my car having a flat tire with great efficiency, going out of the way to make sure it did not affect the day and to solve the problem- fantastic service for which I am hugely grateful. -
5 Robin Knight 14th Sep 2026
Professional, considerate, helpful. Made the whole process less stressful.
-
5 G K 18th Jul 2026
We can’t thank you enough for all the attention to detail you put into a very memorable service.
From the very start, Cathy helped us make difficult decisions and patiently guided us through the process.
The way you, Susan, handled everything on the day together with the bearers was exemplary. And little touches like the umbrellas and water bottles just added to it.
With grateful thanks and very best wishes,
GK & FamilyCathy Cunningham-Elliott replied
Thank you for your kind words and for taking the time to leave this review. It's a privilege to be able to help families with creating the farewell they wish for their loved one.
Regards
Cathy -
5 Vivian Mayhew 3rd Sep 2026
We cannot thank Susan and her team enough for the care,support and professionalism they showed us during one of the hardest times of our lives.
From start to finish they were calm, compassionate and professional, giving us compfort and reassurance when needed the most.
Communication was excellent throughout,and they guided us through every step of the process,making everything as easy as possible during such a difficult and emotional time.
We are incredibly grateful for everything they did for us and would wholeheartedly recommend their service to anyone. Thank you for helping us through everything with such kindness and dignity. -
5 Claire Smith 25th Aug 2026
All matters handled sensitively and respectfully from the moment of our mother's death until her funeral. We received guidance and helpful advice from all. We would definitely recommend. Thank you.
-
5 Theresa Norton 23rd Aug 2026
Very helpful nothing too much trouble everyone I met was very helpful. A big thank you to William and Sue and your team.
-
5 Jayne Tyler 7th Aug 2026
All staff were kind, considerate & helpful when you most needed it.
William Forwell replied
Dear Jayne, Thank you for leaving this kind review. Kind Regards William. -
5 Carol Wiles 9th Aug 2026
David’s funeral was perfect. William was very kind and attentive to all needs. The coffin everyone loved, and the respect shown David was wonderful, it couldn’t have gone any better.
William Forwell replied
Dear Carol, Thank you for your kind words, I'm pleased we were able to give David the send off that he deserved. Kind Regards William. -
5 Jan Greenlees 30th May 2026
Susan and her team made a horrendous situation more bearable. She dealt with my family with warmth, empathy and so much kindness.
Susan Whymark replied
Thank you Jan it was a pleasure to look after you all at such a terrible time. Im glad you felt we managed to bring some peace to the situation. -
5 Hazel Abbott 7th Jul 2026
At the hardest of times, these people made our lives so much easier, every member of staff that we had contact with, without doubt were amazing.
Susan Whymark replied
Thank you so much, so glad the whole team took such good care with you. Thank you for taking time to give your kind words. Hazel and Honor and all the Abbott family have been a big part of my life for many years. -
5 Ellen Nunn 25th Jul 2026
The complete team gave respect and dignity with professional kindness which helped with necessary arrangements at the saddest of times.
Susan Whymark replied
Thank you Julie for your words. I'm very glad everyone looked after you and it was my privilege to look after your dear father. -
5 Hilary Townrow 2nd Aug 2026
Thank you for such impeccable organisation of my dad’s funeral. Nothing was too much trouble for Cathy who patiently took us through all aspects of the funeral and provided advice to make it as dignified as possible. On the day all the staff were in place to help us but were also very discreet and stayed in the background at the appropriate time
The whole process ran very smoothly and we are very grateful for all the help and support we receivedCathy Cunningham-Elliott replied
Dear Hilary Thank you for your kind words and for taking the time to leave this review. It is a real privilege to be able to help families with creating the farewell they wish for their loved one. Many thanks again Regards Cathy -
5 Pam Nunn 24th Jul 2026
At a time of grief you need people around you who are respectful, sympathetic, sensitive and professional
The Susan Whymark team were all of those things . I would not hesitate to recommend them to anyone. I thank them from the bottom of my heart for the .
way they handled everything which made the pain in my heart, my son's heart,his wife's heart and close friends easier to bear.
Thank you,
Pam NunnMandy Porter replied
Dear Pam & Tim, Thank you for those lovely words. I'm pleased we could give John the send off you all wanted for him. It was a service from the heart, Best wishes
Mandy -
5 Hilary Lawson 30th May 2026
Mandy and her colleagues were amazing from the first moment we contacted them. Their care for Shirley and for us, her friends, went above and beyond. We had difficulties to overcome and these were eased by her understanding, care and reassurance. We wanted to give Shirley a celebration of her life and Mandy ensured this could be given with professionalism and kindness that went above and beyond. Thank you
Mandy Porter replied
Dear Hilary, Thank you so much. You gave Shirley an amazing send off, I'm sure she would have been pleased. Best wishes Mandy -
5 Trevor Jessop 5th Jul 2026
The Framlingham team could not be more understanding and helpful. They provided a complete service and all went very well on the day
Mandy Porter replied
Dear Trevor, Thank you for those kind words. It was a beautiful service. Best wishes Mandy -
5 Jackie Price 6th Jul 2026
Thank you so much to everyone you were so supportive and caring which made the day much more bearable.
Everyone that attended was very impressed.Mandy Porter replied
Dear Jackie,
Thank you for those kind words and pleased that you felt supported and cared for. It was truly a service to remember.
Best wishes Mandy -
5 Martin Britten-Jones 19th Jun 2026
A lovely funeral. Whenever we went to a funeral in the village. My husband always used to say, he wanted Susan Whymark to lead my coffin into the church. So it had to be Whymark's. It was a great choice. They made everything easy, which is what you want at a stressful time.
William Forwell replied
Dear Martin. Thank you for your lovely review it was a privilege to guide you through this stressful time and I'm glad we were able to fulfil Lee's wishes. Kind Regards William -
5 Barry Woods 13th Jul 2026
As you may imagine having someone dear to you die is probably one of the most stressful things that can happen. Fortunately, we had already chosen Susan Whymark Funeral Directors before my wife died. We had been to see them, and had been guided through the process of deciding pretty well everything concerning how we wished to be treated on our demise.
When my wife died suddenly, Susan Whymark staff swept into action, guiding me through the final choices which needed to be made. William at Harleston was totally professional, precise, and compassionate; whilst making sure that I understood everything.
He kept everything on track despite changes that I made, and on the day the service provided by William and Susan Whymark was outstanding. It meant that I could concentrate on my grief at my loss, and know that I had nothing else to worry about.
I would recommend Susan Whymark without hesitation. I cannot praise them too much for providing an excellent service at that difficult time of my life.
William Forwell replied
Dear Barry, Thank you for your kind words in this review, it was a privilege to guide you through this difficult time. Kind Regards William -
5 Jon Collier 27th Jun 2026
Very professional and very caring. Did everything they could to support and help us
-
5 Maureen Cracknell 27th May 2026
Such lovely caring service in what is such a difficult time. Everything explained in detail. Highly recommended.
Joanne Rowe replied
Dear Maureen, Thank you very much for your kind words. We are very much honoured to be able to support and guide your family. Kind regards, Joanne -
5 Brenda Lock 26th May 2026
Everything they did was perfect and they went above and beyond. Very happy with the service.
Joanne Rowe replied
Dear Brenda, Thank you so much for your kind words. It is our privilege to support you and care for Simon. Kind regards, Joanne -
5 Pettett Lucy 28th Apr 2026
This firm was so professional kind and caring at a time when you need support and help
The team was on hand at all times
Thank you Mandy and the teamMandy Porter replied
Dear Lucy, Thank you for your kind words. You did Edwin proud with an a beautiful service. It was a privilege to support and guide you through this hard time. -
5 Caroline Barton 5th May 2026
They have been truly amazing from start to finish sorting out arrangements with there caring approach we can not thank everyone enough x
Mandy Porter replied
Dear Caroline, thank you for your kind words. We were honoured to be there for you and your family to help give mum the send off she would have wanted.