Susan Whymark Funeral Service Ltd
Main home: Susan Whymark Funeral Services Ltd, Eye
592 reviews
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5 Stephen Wright 4th Aug 2025
Sensitive and efficient service
Mandy Porter replied
Dear Steve, Thank you for those kind words, it was an honour to be there for you, your family and your dear dad. Best wishes
Mandy -
5 Ben Blanchard 5th Aug 2025
Just brilliant. Such unfussy but fantastic service. Very happy with all their fantastic work during what was a terrible time.
Mandy Porter replied
Dear Ben, Thank you for your kind words. It was an honour to be there for you all. Best wishes
Mandy -
5 Rachel Morphey 19th Aug 2025
What can I say !
You and your team are second to none
Thank you for a very kind professional serviceMandy Porter replied
Dear Rachel and family, it was a true honour to be there for you all. So pleased that we could assist you in making Charlie's send off the one you wanted and he deserved. Best wishes
Mandy -
5 Paul Cox 8th Sep 2025
Very helpful, thank you Mandy and Pauline
Mandy Porter replied
Dear Paul and family, It was a privilege to help you give mum the send off she would have wanted and to complete her journey to her final resting place. -
5 Geoffrey Mayhew 10th Sep 2025
Very professional
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5 Mr C Austin 10th Sep 2025
Absolutely excellent from start to finish, Susan Whymark funeral services Diss made a difficult day so much easier for us all. Thankyou.
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5 Tim Bird 1st Sep 2025
Everyone I spoke to, advised me to contact you! From my very first phone call, to shaking your hand at the Crematorium; saying thank-you to Susan and all her staff, just isn't an adequate way of expressing my immense and sincere gratitude.
Susan Whymark replied
Bless you Tim, it has been our privilege and pleasure to look after you and dear Wallace. Best wishes Susan -
5 Charles Maitland 2nd Sep 2025
Susan leads a very professional team which provided a sensitive and sympathetic service to the family. It could not be faulted in any way.
We are all very grateful.Susan Whymark replied
Thank you Charles. Tony was an amazing person and I am so glad you have been pleased with the arrangements. Susan -
5 Gill Clare 24th Aug 2025
There was always some-one there to help with arrangements whether by phone, email or in person. Those with whom I dealt were unfailingly kind, compassionate, helpful and patient. The administration and attention to detail was superb and Mandy and Cathy helped guide us through those decisions that needed to be taken. The conduct of the funeral and committal was dignified and fitting and everything ran as smoothly as could be hoped for.
Cathy Cunningham-Elliott replied
Dear Gill - thank you for your kind words and feedback. It's a privilege to have been able to provide a fitting service for Nicholas and supporting you and your family. Cathy -
5 Marian Girling 26th Aug 2025
I cannot recommend Susan Whymark highly enough. They were so helpful and understanding throughout our organising my Mum's funeral. During the funeral they were very thoughtful and considerate to the family.
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5 Clare Stringer 26th Aug 2025
We cannot thank Susan and the team enough for their amazing care of my dad and us as a family. Nothing was too much trouble. We will be forever grateful.
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5 Jeremy Alexander 21st Jul 2025
Kind and caring is the only way I can describe Susan Whymark Funeral Services. Totally professional but with a human touch. Thank you all so much.
Louise Wiseman replied
Dear Jeremy, thank you for your kind words. Kindest Regards,
Louise -
5 Isabel Coe 21st Jul 2025
I cannot thank Susan Whymark enough for the kindness and sensitivity they showed during the planning of my husband’s funeral. On the day everything went like clockwork. Thank you.
Louise Wiseman replied
Dear Isabel, thank you for your kind words. Kindest Regards, Louise -
5 Angela Braddick 15th Aug 2025
Thank you for making the process of organising my mums funeral as stress free as possible.
We were given various options before coming to a decision.
The funeral was conducted professionally and with respect.
Thank you.Louise Wiseman replied
Dear Angela, thank you for your kind words. It was a privilege to look after mum and also guide you through the process. Kind Regards, Louise -
5 Lynne Wheeler 9th Aug 2025
Everyone involved in Ann's funeral made it respectful, caring and it was exactly what Ann would have loved.
From planning with Cathy, the support she gave from the complications we had at the beginning (outside of our control) to the regular contact, clarification, support and comfort that was above and beyond any expectations. On the day the funeral team dealt with everything respectfully, calmly and in keeping with our wishes, this made the funeral go smoothly and flawlessly. I can not thank them enough for their professional manner and flawlessly serviceCathy Cunningham-Elliott replied
Thank you for your kind words Lynne - it really is a privilege to have been able to able to support you and provide the service that you wanted for Ann. -
5 Sally Winterbourne 5th Aug 2025
It's difficult to navigate the practical necessities of dealing with a loved one's death. From the moment I rang Susan Whymark Funeral Services Ltd , I knew I was in safe hands. The night my husband passed away, they came to collect his body from our home and showed deep respect for him, and great compassion for me, as well as leaving a very useful booklet for me to read regarding next steps. When I visited their offices in Eye to make the arrangements, the process was efficient and sensitively handled. There's a lot to do when organising a funeral - choosing a location, viewing the body, getting flowers arranged, doing an order of service with photo montage and music. It was all new to me but Susan Whymark Funeral Services were informative and helpful at every stage. On the day of the funeral itself, the whole team of pallbearers and Susan Whymark were professional, well-organised and sensitive. The pallbearers were flawless at all points and the committal into the grave was seamless. Susan Whymark Funeral Services Ltd helped me give my husband a wonderful funeral and are professional and empathetic to the highest degree. In my opinion they are the best, and none can be better. Sending my grateful thanks to the whole team.
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5 Paul Gibson 5th Aug 2025
The most incredible service, didn’t know what was coming they kept me in the loop the whole time lovely calm manner nothing too much trouble organised the Celebrant made it an incredible service on the day
❤️🌷 -
5 Lyn Sparrow 29th Jul 2025
Thank you for everything
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5 Peter Langhorne 28th Jul 2025
Very kind, supportive and efficient all round
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5 Adrian Chambers 27th Jul 2025
As a family we are extremely grateful for the service we received, from all your staff , It made great difference during a difficult time.
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5 John Whistlecraft 22nd Jul 2025
Very helpful and very professional and friendly. And very reassuring at this sad time in our life.
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5 Adam O'Keeffe 24th Jun 2025
Mandy and the whole team were so professional throughout. The choice of Melanie as the celebrant was perfect. Callendars florists did an amazing job with the flowers. Thank you one and all for making the day run smoothly and giving our mum the send off she deserved.
Mandy Porter replied
Dear Adam and Barry, I'm so pleased that we could give your mum the send off she deserved. It was an honour to be there for your both and your families. Best wishes Mandy -
5 Jean Musgrave 3rd Jul 2025
Nothing was too much trouble - great care was taken to ensure our wishes were carried out. Joanne always did what she said she would do and was a great help with planning the Service.
I would not hesitate to recommend them. -
4 Alison Damant 2nd Jul 2025
Everyone has been extremely friendly and helpful especially Cathy at the Framlingham office.
The only slight complaint i have is that i didn't want the curtains to close around the coffin on the day due to traumatic memories of this from my mum's funeral when a teenager. I see this as an unfortunate oversight and understand with so much happening it can easily be missed.Cathy Cunningham-Elliott replied
Thank you for your kind comment Alison.
Regards Cathy
Dear Alison, Thank you for taking the time to give your review. I'm so sorry you were upset by the curtains closing during the committal. Unfortunately, we do not have control over the curtains during a cremation service. They are operated by the celebrant conducting the service who's takes responsibility for confirming this with the family and their wishes.
Best wishes
Mandy -
5 Matthew Mead 1st Jul 2025
Warm, compassionate and thoroughly professional - highest recommendation.