Susan Whymark Funeral Service Ltd
Main home: Susan Whymark Funeral Services Ltd, Eye
605 reviews
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4 Sylvia Reeve 29th Oct 2025
Very easy to deal with, helped with our request, overall very satisfied
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5 Rachel Morphey 19th Aug 2025
What can I say !
You and your team are second to none
Thank you for a very kind professional serviceMandy Porter replied
Dear Rachel and family, it was a true honour to be there for you all. So pleased that we could assist you in making Charlie's send off the one you wanted and he deserved. Best wishes
Mandy -
5 Paul Cox 8th Sep 2025
Very helpful, thank you Mandy and Pauline
Mandy Porter replied
Dear Paul and family, It was a privilege to help you give mum the send off she would have wanted and to complete her journey to her final resting place. -
5 John Ayton 13th Sep 2025
Very carring and understanding at my difficult time a job well done many thanks from all concerned kind regards my john
Mandy Porter replied
Dear John, thank you for those kind words. It was a honour to help you through this very difficult time and we are here to support you as long as you need us. Best wishes Mandy -
5 Gary Peck 26th Sep 2025
Very helpful when planning my mother’s funeral.
Mandy Porter replied
Thank you Gray it was an honour to help you and your family. Best wishes
Mandy -
5 Steven Hawes 21st Oct 2025
We have a big THANKYOU to William for all that he done for us arranging Mum's (Freda's) funeral plans, nothing was too much trouble, attention to detail was lovely, William made it all that much easier for us as a her family on the day. THANKYOU so much William Steven and Doreen Hawes
William Forwell replied
Thank you for your kind words Steven, it was a privilege to look after mum and im glad that we were able to provided a service that she was greatly deserved. Kind Regards William. -
5 Joseph Cromley 19th Oct 2025
I've worked with Susan Whymark and her team many times in the past in my capacity as a church warden. They've always been thoroughly professional and efficient and a pleasure to work with, even in intrinsically sad circumstances. Now, in my own bereavement, they were, as always, professional, efficient, kind and considerate. I would recommend them to help anyone through an inherently difficult time.
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5 June Debenham 17th Oct 2025
Very helpful and all very kind.
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5 Joanne Ede 13th Oct 2025
I could not have asked for from the Susan Whymark team; every touch point was respectful, kind and patiently considered and explained. I am very grateful to everyone; in particular Joanne for all the preparations and William on the day. Thank you.
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5 David Welch 6th Oct 2025
We used Susan Whymark before for my Dad’s funeral and we had a very professional experience on that occasion, so we wanted her to organise my wife’s service. We also wanted to use the same celebrant. Susan was very understanding and compassionate. Similarly, the celebrant was brilliant during the service. All the staff were very professional. Hearse and transport turned up very punctually. We were kept informed throughout the process and our wishes were accommodated at all times.
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5 Charlotte Young 4th Oct 2025
It couldn’t have been better arranged and conducted. Thank you all for your kindness and professionalism.
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5 Malcolm Allen 30th Sep 2025
Susan has been a great support to the family. She has been helpful every step of the way and has always been compassionate and kind. She has been very respectful and caring.
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5 Sue Williams 23rd Sep 2025
The team were absolutely brilliant, nothing was too much trouble even with the challenge of a rather large floral tribute in the shape of a train. My wheelchair even had its own transport and was there when I needed it. Our driver so so considerate and gave just the right level of care and conversation, they really cared for us, I would definitely recommend 100%.
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5 Denise Williams 15th Sep 2025
Susan and her colleagues were incredible with their care, detail & attention that they gave to my Husband Steve from the very beginning, to end. Also supporting myself and the family as well. He was in the very best hands.
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5 Kevin Brown 14th Sep 2025
Everything went smoothly from start to finish. We were able to get everything sorted at short notice as we are going on holiday next week.
Cannot fault this company at all , great service and attention to what we needed at all times -
5 Geoffrey Mayhew 10th Sep 2025
Very professional
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5 Mr C Austin 10th Sep 2025
Absolutely excellent from start to finish, Susan Whymark funeral services Diss made a difficult day so much easier for us all. Thankyou.
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5 Tim Bird 1st Sep 2025
Everyone I spoke to, advised me to contact you! From my very first phone call, to shaking your hand at the Crematorium; saying thank-you to Susan and all her staff, just isn't an adequate way of expressing my immense and sincere gratitude.
Susan Whymark replied
Bless you Tim, it has been our privilege and pleasure to look after you and dear Wallace. Best wishes Susan -
5 Charles Maitland 2nd Sep 2025
Susan leads a very professional team which provided a sensitive and sympathetic service to the family. It could not be faulted in any way.
We are all very grateful.Susan Whymark replied
Thank you Charles. Tony was an amazing person and I am so glad you have been pleased with the arrangements. Susan -
5 Gill Clare 24th Aug 2025
There was always some-one there to help with arrangements whether by phone, email or in person. Those with whom I dealt were unfailingly kind, compassionate, helpful and patient. The administration and attention to detail was superb and Mandy and Cathy helped guide us through those decisions that needed to be taken. The conduct of the funeral and committal was dignified and fitting and everything ran as smoothly as could be hoped for.
Cathy Cunningham-Elliott replied
Dear Gill - thank you for your kind words and feedback. It's a privilege to have been able to provide a fitting service for Nicholas and supporting you and your family. Cathy -
5 Marian Girling 26th Aug 2025
I cannot recommend Susan Whymark highly enough. They were so helpful and understanding throughout our organising my Mum's funeral. During the funeral they were very thoughtful and considerate to the family.
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5 Clare Stringer 26th Aug 2025
We cannot thank Susan and the team enough for their amazing care of my dad and us as a family. Nothing was too much trouble. We will be forever grateful.
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5 Angela Braddick 15th Aug 2025
Thank you for making the process of organising my mums funeral as stress free as possible.
We were given various options before coming to a decision.
The funeral was conducted professionally and with respect.
Thank you.Louise Wiseman replied
Dear Angela, thank you for your kind words. It was a privilege to look after mum and also guide you through the process. Kind Regards, Louise -
5 Lynne Wheeler 9th Aug 2025
Everyone involved in Ann's funeral made it respectful, caring and it was exactly what Ann would have loved.
From planning with Cathy, the support she gave from the complications we had at the beginning (outside of our control) to the regular contact, clarification, support and comfort that was above and beyond any expectations. On the day the funeral team dealt with everything respectfully, calmly and in keeping with our wishes, this made the funeral go smoothly and flawlessly. I can not thank them enough for their professional manner and flawlessly serviceCathy Cunningham-Elliott replied
Thank you for your kind words Lynne - it really is a privilege to have been able to able to support you and provide the service that you wanted for Ann. -
5 Sally Winterbourne 5th Aug 2025
It's difficult to navigate the practical necessities of dealing with a loved one's death. From the moment I rang Susan Whymark Funeral Services Ltd , I knew I was in safe hands. The night my husband passed away, they came to collect his body from our home and showed deep respect for him, and great compassion for me, as well as leaving a very useful booklet for me to read regarding next steps. When I visited their offices in Eye to make the arrangements, the process was efficient and sensitively handled. There's a lot to do when organising a funeral - choosing a location, viewing the body, getting flowers arranged, doing an order of service with photo montage and music. It was all new to me but Susan Whymark Funeral Services were informative and helpful at every stage. On the day of the funeral itself, the whole team of pallbearers and Susan Whymark were professional, well-organised and sensitive. The pallbearers were flawless at all points and the committal into the grave was seamless. Susan Whymark Funeral Services Ltd helped me give my husband a wonderful funeral and are professional and empathetic to the highest degree. In my opinion they are the best, and none can be better. Sending my grateful thanks to the whole team.