Tamworth Co-operative Funeral Services
Main home: Tamworth Co-operative Funeral Service, Tamworth
355 reviews
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5 Joanne Allen 1st Jul 2018
The coop Tamworth really looked after us for Moms funeral. Their attention to detail was second to none. Thank you so much for looking after us xxx
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5 Alan Roy Satchwell 10th Jun 2018
From start to finish the help that I received in arranging my mum's was first class, the service at the crematorium, the driver's/bearers, I could not fault them at all, also the catering afterwards was excellent, I will now be making arrangements to set up both my wife and my own funeral plans with then very shortly. Thank you.
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5 Robert Stokes 22nd Apr 2018
First class service, made a hard time bearable
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5 Martyn Monks 11th Apr 2018
From the time we contacted Lorraine at Woodville to advise of my mothers death it was handled in an efficient and professional manner. Lorraine came to our home to discuss the details, we had never met her before but quickly warmed to her. She didn't rush us and had empathy, she advised on several points and listened to our wishes.
The day of the funeral was carried out with dignity. All the staff were extremely obliging ,nothing seemed too much trouble. know my mother would have approved.
I would recommend them to anyone. -
5 Mark Shorrock 3rd Apr 2018
Very compassionate and understanding and nothing was to much trouble. I would recommend the cooperative to anybody.
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5 paul Davies 3rd Apr 2018
A very professional and seamless service from start to finish.
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5 Robert McAnemy 5th Mar 2018
Everything was arranged perfectly and the staff were excellent. Thank you.
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4 pamela Ward 27th Feb 2018
Heidi and her team were excellent. Very efficient but caring. They made a difficult time bearable. Thank you.
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5 Maria Cooke 4th Jan 2018
From the moment I made contact with the funeral home, they took over and made myself & my husband feel completely at ease.
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5 Stephen Starkey 2nd Jan 2018
Excellent service. Managed brilliantly.
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2 Julie Thurlow 25th Dec 2017
I have been very disappointed with the whole process from failing to put the correct message in the Herald and the correct use of English grammar in the order of service. More attention to detail is needed, as every mistake you make is a reflection on the family.
In addition I provided a stand for a photograph and it did not even appear by the coffin on the day - it disappeared!
When I visited my father to say goodbye I was kept waiting for about 20 minutes - simply not good enough. It is a difficult experience but to wait makes it even worse.Glen Speak replied
Dear Mrs Thurlow
Although I am aware your funeral arranger personally apologised immediately upon discovering the error in the press notice please allow me to apologise on behalf of Tamworth Co-operative Funeral Service. We strive to provided each and every client with the very highest levels of care and service and on this occasion it appears we have fell short of your expectations.
Please be assured that we take our clients satisfaction very seriously so I will be investigating the issues you have mentioned and I will write to you personally with my findings.
Kindest regards Glen Speak M.B.I.E. (Deputy general manager â Funeral) -
5 Conway Higgins 24th Dec 2017
Very pleased with the help and assistance at a difficult time and cannot thank Heidi and all the staff to ensure everything went smoothly !
Also with the recommendation to choose the reverend Brian White who conducted the service perfectly and very appreciative of his caring and personal manner. -
5 Steve Kettle 15th Dec 2017
All the staff were very helpful kind and understanding though out the arrangements of my mum's funeral.
Thank you.
Steve and Sarah -
5 Pamela Whitmore 11th Dec 2017
Everything was done as my mother and her family wanted done. I will recommend to anyone, thank you all so much, we shall be eternally grateful
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5 Sue Palmer 8th Dec 2017
Fantastic service. A lovely send off for my mum. Couldn't have wanted anything better.
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5 Shanese McPhillips 26th Nov 2017
The service was brilliant all the people who attended say the same, I would recommend people to go here as they are very caring and supportive, I am very thankful
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5 Olwen Ryan 22nd Nov 2017
Sympathetic staff. Drivers vey good indeed
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5 Wendy Marshall 17th Nov 2017
I was a bit upset when attended viewing as my mother’s hair had not been done and coffin looked small, but after speaking to Heidi everything was done to rectify this, a new coffin was ordered and decorated and was absolutely beautiful and exactly what the family wanted so cannot thank them enough, all the other arrangements also went smoothly.
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5 Julie Wilkinson 8th Nov 2017
The service from Tamworth co op has been first class in all areas the staff who dealt with us have all been very helpful at this sad time for our family.
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5 Darren Woodhouse 3rd Nov 2017
The whole process from the initial meeting to discuss the funeral was exceptional. Heidi at the office was extremely helpful in making sure we were able to give Mam her perfect send off. Kev, the driver on the day was equally a star, with a great level of professionalism but a warm natural delivery of customer service. Thank you Co-Op Tamworth, you really did an outstanding delivery.
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5 Neil Untulis 28th Oct 2017
The co op funeral department provided a very personal,professional and sympathetic service to us which we where very grateful for at our time of grieving a big thank you to all involved.
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5 David Mann 10th Oct 2017
Such good service from the Co-op, after the initial consultation you can just leave them to arrange everything and not have to worry, thank you.
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5 Michelle Cope 7th Oct 2017
All the team have been very helpful and attentive, they looked after my dad and helped me sort out everything nesserary. I can not thank them enough.
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5 William Mander 29th Aug 2017
Excerpt service from the moment we arrived thanks to Heidi who was so supportive and helpful.
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4 Margaret Dandy 10th Aug 2017
Would have rated as excellence however the wrong song was played in the funeral service. We were disappointed because the rest of the service we received from the coop was second to none.