A W Lymn

5 David Trueman 13th Feb 2016

This is the second funeral Mick has done for our family and as per usually it was done very respectful and with compassion. Thank you

5 Amanda Brennan 11th Feb 2016

The service provided was excellent from start to finish.The staff were sympathetic and caring towards our family's needs,lymn's took care of everything so we didn't have to worry about anything which helped us cope with the passing of our loved one.

5 Olusegun Afolawo 25th Feb 2016

AW Lymn took care of the arrangement for my mum's funeral and everything went smoothly from to the end. Just like to say big thank to Peppa and her team.

5 David Culpan 8th Feb 2016

Excellent organisation and service from first to last

5 Carmen Morley 25th Feb 2016

We found that A.W. Lymn Aspley Lane helped us so much through our difficult time especially Kim who was appointed to our family. Nothing was ever too much for her even though she had only been with the company for only 6 weeks she had done a fabulous job always kept us informed with everything. But everyone who was involved with our fathers funeral from Lymns did all our family very proud. Thank-you all once again The Late Eric Jones family.

5 Clare Upchurch 22nd Feb 2016

Was very pleased with the way my mums funeral went .... big thankyou to pip who put up with us all on the bus ... every thing went perfect ...

5 Paul Cripwell 25th Feb 2016

Very good service. Quick, efficient, accommodating and friendly. I would recommend to anyone.

5 Katie Jackson 21st Feb 2016

Hi, I had exceptionally service from A W Lymn Carlton, and I would like to point out Mark was more than exceptional. His professionalism was out standing, compassionate, warming, calming and thorough. I will defiantly use A W Lymn again because of Mark.

5 Michael Whittaker 22nd Feb 2016

compassionate understanding always willing to help, very friendly staff at at all times.

5 Jo McKinlay 8th Feb 2016

When your husband is suddenly taken away from you so young in tragic circumstances whilst abroad on holiday, you feel as if your world has been shattered and life just can't continue. Travelling home with our 4 boys without him was one of the most difficult things to do, but then in the midst of all the grief and nightmares you know you have to move forward and sort a funeral for him which will pay the highest respect possible to an amazing man. Little did we know, when we were abroad and forced to make a decision on which funeral directors to use without even having the time to visit and ascertain if they were the right ones for us, that they would indeed become friends and the rock and support that I needed over the torturous weeks to follow. Within a day of arriving back in the UK we were invited to Lymn's in West Bridgford for a coffee and a chat with Sarah and Colum. The warmth, care, attention to detail, compassion and personalities of them both became immediately evident and we knew we had chosen the right funeral director's. For them it must have been one of the hardest funeral's to arrange-a young widow, four children, repatriation of my husband's body and a funeral service which defied the "normal" and had 400 in attendance. But they handled every detail to perfection at the same time as handling me to perfection too!! My constant visits to just talk and cry were always welcomed with open arms, a kiss on the cheek and a juice immediately in my hand! Their advice and attention to detail in arranging what I'm sure proved to be a very time consuming funeral was immaculate.Their utter sensitivity and understanding at the horror of me having to identify my husband's body and the aftermath which followed was commendable.There support on the day of the funeral, leaving someone else in charge of the office so that they could both be with me throughout the day, and Sarah clutching my arm as we walked together down the aisle behind the coffin. And afterwards, when everyone else has moved on, both Sarah and Colum have remained there-always caring, always in touch and always friends. I have said many a time-I walked in a stranger and left a friend. I can't say enough to do justice to these two wonderful people. They went the extra mile for myself and boys and we will forever be in their debt for everything they did.Thanks my two lovely friends! xx

5 Sandra Tye 15th Feb 2016

Fantastic service from Sarah and Colin !
They made this very sad time easier to deal with, their service was very professional and nothing was to much trouble .
Brian and the other members of the team also made us very at ease !
I think the only negative point and this is nothing to do with the staff at West Bridgford there should be a Meet and Greet person for anyone who has not made an appointment to take details and arrange a meeting to suit all parties ! This could stop clients going and trying other funeral parlour !

5 Joy Parsons 14th Feb 2016

A very efficient and friendly team. Messages were clear and contact maintained throughout. The order of service was very tastefully done and we felt that there was personal attention and care at all times.

5 Kathleen Frettsome 15th Feb 2016

A very professional service. On what was a very difficult day for the family Lymn's had everything timed to the second. We would recommend their services and use them again ourselves.

4 Chris Clifford 14th Feb 2016

There was a delay in receipt of the Orders of Service which was disappointing to say the least
I received a voicemail to apologise with a promise of a follow up
This was not received
Other than this Brian was excellent as were his ' team. '
Chris Clifford

5 Terry Johnson 14th Feb 2016

Lymns were very sensitive and helpful at a difficult time. I would particularly like to thank Pippa who was always available to help me with the arrangements and any queries.

5 Kelvin MacDonald 15th Feb 2016

Excellent supportive and respectful service. Very helpful and professional. Made a sad situation much more bearable.

4 Emma Humphrey 20th Feb 2016

The staff were incredibly helpful and accommodating. They were very sympathetic to our needs, & worked very hard to secure the staff & services we wanted.

The chief mourner was full of cold on the day, clearly quite ill, but did an excellent job throughout.

The assistant who organised the bulk of the event worked incredibly hard. Most notably to find us a replacement celebrant when there was a diary clash due to venue availability restrictions.

They worked hard to ensure we could get the venue we wanted, and were able to work with the restricted venue availability, despite the challenge of working around the Easter weekend.

I would've given 5 stars but there were a couple of a small glitches:

The person who conducted our initial interview, and was our chief mourner, wasn't available to organise the funeral, leaving a much less experienced staff member in charge. Whilst that person was amazing and worked incredibly hard to do the best by us, it was a bit misleading.

Also, one of the staff who was acting as an usher at the service was incredibly officious, verging on rude to some of the guests. They didn't make themselves known to me (the family representative) or consult with me, unlike everyone else we worked with.