Owens Independent Funeral Directors are a family run funeral service company who pride themselves on offering a professional and compassionate service to bereaved families
Latest Verified Reviews
IRENE JONES26th Nov 2025
We found Owens Funeral Service to be excellent in that Lorraine was very accommodating in considering our wishes and would recommend their services whole heartedly.
MARK HABIB26th Nov 2025
When our daughter died the trauma and grief that we felt was awful. We had no anticipation of this or understanding of the process that we now had to endure. Owens funeral, a family ran business,we feel became an extension to our family. The support, understanding, guidance and patience was truly outstanding. Alex and her mum Lorraine showed compassion beyond any expectations.
They made this life changing event a passage that we could manage.
We will always be grateful and thankful to them.
An amazing service that through this grief will never be forgotten.
Thank you.
Mark and Sally Habib.
Sharon Carr24th Nov 2025
Kind careing friendly service couldn't thank Lorraine enough x
Owens Independent Funeral Director is a trusted family run business based in Wallasey, Wirral.
Situated in a modern and comfortable funeral home. Owens Funeral Services have two beautiful chapels of rest, the Lily Chapel and their Sky Chapel, where you can visit your loved one and pay your final respects before the funeral service.
Established in 2018, Owens Funeral Services have over 40 years combined experience and have a wealth of knowledge in repatriation, specialising in high-risk funerals.
Their professional and compassionate team pride themselves on providing families with an affordable service to the highest standard without compromising on quality.
Whatever your requirements or personal wishes, Owens Funeral Services can help you plan the perfect funeral to suit your needs. If you have any questions, feel free to contact their office in Wallasey to find out more.
Verified Reviews
Verified Reviews
5IRENE JONES26th Nov 2025
We found Owens Funeral Service to be excellent in that Lorraine was very accommodating in considering our wishes and would recommend their services whole heartedly.
lorraine Murphy replied
Hi Irene, Thank you very much for taking the time to leave such a positive review. Your kind words mean so much to us. Warmest wishes the Owens team
5MARK HABIB26th Nov 2025
When our daughter died the trauma and grief that we felt was awful. We had no anticipation of this or understanding of the process that we now had to endure. Owens funeral, a family ran business,we feel became an extension to our family. The support, understanding, guidance and patience was truly outstanding. Alex and her mum Lorraine showed compassion beyond any expectations.
They made this life changing event a passage that we could manage.
We will always be grateful and thankful to them.
An amazing service that through this grief will never be forgotten.
Thank you.
Mark and Sally Habib.
lorraine Murphy replied
Hi Mark, Thank you so much for the heartfelt review and kind words. Your appreciation truly means the world to us. It was our honour to look after your lovely daughter and family during such a difficult time. Take care and best wishes Alex, Lorraine and the Owens team x
5Sharon Carr24th Nov 2025
Kind careing friendly service couldn't thank Lorraine enough x
lorraine Murphy replied
Hi Sharon, Thank you for your kind words and positive feedback. Take care and kindest regards The Owens team
5Anne Holt17th Nov 2025
Very helpful couldn't do enough for us I definitely would recommend them
lorraine Murphy replied
Hi Anne, Thank you for your kind words and positive feedback. It was our pleasure to look after your family and another loved one. Thank you for trusting in us, Alex, Lorraine and the Owens team x
5Matthew Whitby12th Nov 2025
I would to thank Lorraine and Alex for their efficient, caring and thorough service for taking care of mum. Highly recommend them for a great, caring send off for your loved one.
lorraine Murphy replied
Hi Matthew, Thank you for taking the time to share your experience with us. Your kind words and expressions of thanks really so mean so much to us. Thanks again and best wishes Lorraine, Alex and the Owens team
5Keithh Ward12th Nov 2025
So Helpful throughput
lorraine Murphy replied
Hi Keith, Thank you for your kind words. Your appreciation means so much to us all. Kindest regards Alex Lorraine and the Owens team
5Jonathon Jackson12th Nov 2025
My mother passed away unexpectedly ,the service provided by Owen's was more than above and beyond fantastic and as a family we can't thank them enough .The communication ,the kindness ,the compassion ,the caring ,nothing was a problem and they couldn't do enough for us - its a stressful and emotional time and these folks made it a lot easier - from the bottom of my heart - thank you .I would recommend using Owen's to anyone
lorraine Murphy replied
Hi Jonathon, Thank you so much for leaving your appreciation and such kind words. We are sorry you had to go through such heartbreak but glad we could support you and guide you along the way. Take care and best wishes Lorraine, Alex and the Owens team
5MICHELLE HAGAN12th Nov 2025
Such wonderful and caring people. They thought of every aspect of the funeral and also contacted us just to check in that we were all OK. They gave mum the best sendoff which she would have been proud of
lorraine Murphy replied
Hi Michelle, Thank you for taking the time to leave your positive feedback and sharing your experience with others. It was our pleasure to look after your mum and family during such a difficult time. Take care and best wishes Alex, Lorraine and the Owens team x
5Ben Gardiner12th Nov 2025
Excellent service through out during a difficult time.
lorraine Murphy replied
Hi Ben thank you for your kind feedback and message of thanks. Kindest regards the Owens team
5Graeme Bird12th Nov 2025
The staff at Owens have looked after quite a few family members now.They tailor every occasion with empathy and taste.They always go beyond expectation and are lovely and generous folk.They guide but not push you through any bereavement. Lorraine and Alex have always been understanding to our wishes.
lorraine Murphy replied
Hi Graeme thank you for talking the time to leave such a positive review and I am sorry you had to go though another loss in the family. Take care and best wishes Alex, Lorraine and the Owens team
5David Flower15th Oct 2025
I can’t thank Owens Funerals enough for all they have done for us. They have been so kind, thoughtful and supportive throughout the whole process. Even now, when they have done all they need to do, they are still helping with problems surrounding the burial plot when they have no obligation to do so.
I have nothing but the highest recommendation for their services.
lorraine Murphy replied
Hi David, Thank you for taking time to give such kind feedback. The pleasure was all ours to look after your mother and her final journey. Take care and best wishes Lorraine, Alex and the Owens team
5David Delahunty15th Oct 2025
Excellent service by Lorraine and all her team.The care and empathy shown at this difficult time was amazing.
lorraine Murphy replied
Hi Mark, Thank you for taking time to give such positive feedback. Your kind words mean a lot and can comfort other families during such a difficult time. Kindest regards the Owens team
5Christine Dodd 13th Oct 2025
We couldn't have asked a better company than Owens in Liscard to look after our Mum. They not only looked after Mum with such tenderness and thoughtfulness, we, as a grieving family, were treated the same too. Without us asking, they added little touches we never even thought about, and suggested different things which were really lovely and thoughtful. I could go on and on, but just want to say a massive thank you to the whole team, especially Lorraine and Alex. Definitely a 5 star company! We will never use anyone else in the future. 💞
lorraine Murphy replied
Hi Christine, Thank you very much for taking the time to leave such positive feedback. The pleasure was all ours to look after your lovely mum and final journey. Kindest regards The Owens team x
5Rachael Mountford 13th Oct 2025
I cannot thank Alex and the whole Owens team enough for the care and support they gave me and my family after the passing of my husband, Chris. From start to finish, Alex went above and beyond. She is so passionate about her work, and it shows in everything she does. Her professionalism, kindness, and empathy made such a difference during a very difficult time.
Alex included me and my children in every decision about Chris and his funeral, always making sure we felt supported and comfortable. She offered thoughtful suggestions when we needed guidance, and nothing was ever too much trouble.
I am so deeply grateful to Alex and everyone at Owens. I couldn’t have asked for anything better for my Chris.
lorraine Murphy replied
Hi Rach, Thank you so much for taking the time to leave such wonderful and kind words. Only the very best for your husband and lovely family. our thoughts and prayers will always be with you. Much love from Alex, Lorraine and the Owens team xx
5Pamela Butler 3rd Oct 2025
Very kind caring and full of empathy during the loss of Cliff. Pam was overwhelmed by the efforts they put in to the minor details
lorraine Murphy replied
Hi Pam, Thank you very much for your kind words of appreciation. It was our pleasure to look after Cliff and his final journey. Sending love and strength from Lorraine, Alex and the Owens team x
5Janet Cain 3rd Oct 2025
Lorraine and Alex were fantastic. Very professional, caring and compassionate and made sure everything was taken care of. Janette did a lovely service, we couldn't have wished for more. She spoke with sincerity. Thank you all for your support
lorraine Murphy replied
Hi Jan, Thank you so much for taking the time to leave such kind and heart warming words. The pleasure was all ours to take care of mum and her final journey. Sending love from the Owens team x
5Christian Single 2nd Oct 2025
Lovely family run business we found their service really caring and thoughtful highly recommend
lorraine Murphy replied
Hi Christian, Thank you so much for taking the time to leave a review and loving words. It was our pleasure to take care of your lovely mum and family. Take care and best wishes Lorraine, Alex and the Owens team x
5David Cottriall4th Sep 2025
Very happy with the service we received
lorraine Murphy replied
Hi David, Thank you for your review and kind words. Take care and best wishes Lorraine, Alex and the Owens team
5John Upfold20th Aug 2025
Such nice people ,made it so much easier for me I couldn’t not of done it without them.
Thank you so much
lorraine Murphy replied
Hi John, Thank you for taking the time to leave a review and such positive feedback. The pleasure was ours to look after your mum and take care of her final journey. Kindest regards Alex, Lorraine and the Owens team
5Ronald Watkins19th Aug 2025
Lorraine and Alex were very kind and considerate I will be going there when I pass away.
lorraine Murphy replied
Hi Ron, Thank you very much for taking the time to leave such a kind review. It was a pleasure for Owens to take care of your lovely wife and family. Kindest regards
Alex and Lorraine
5Ailsa Norman19th Aug 2025
We can’t recommend Owens highly enough. Alex and Lorraine are caring and highly competent. This meant that our family had fewer things to worry about after the death of our loved one. They truly supported us through a very sad time.
lorraine Murphy replied
Hi Ailsa, Thank you very much for taking the time to leave such a heartfelt review. Thank you for trusting in Owens to take care of your family during such a diffuicult time and ensuring your loved one had the send off they truly deserved. With my warmest wishes Alex, Lorraine and the Owens team
5Sharon Fawnley19th Aug 2025
Alex was the kindest and most understanding person I could have hoped for.
She answered every question sensitively and covered everything no matter how small.
Ours was not a typical funeral service and Alex made all our requests happen and made it feel effortless as if a Norse funeral happens every day. She was excited about our ideas and was so supportive. Not a single negative to report.
Also the funeral home itself is stunning as many people commented on.
lorraine Murphy replied
Hi Sharon, Your kindness and warm words mean so much to us and we appreciate your feedback from such a sad occasion for you and the family. It was my pleasure to take care of your daughter and look after her final farewell in true Norse style. Take care and best wishes Alex, Lorraine and the Owens team x
5John Price 21st Jul 2025
professional and helpful
lorraine Murphy replied
Hi John , Thank you for taking the time to share about your experience with Owens Funeral Service , it is greatly appreciated .
Best wishes from Lorraine, Alex and our team xx
5Louise Mortlock21st Jul 2025
Honestly couldn’t have done this without the staff of Owens and a special Thankyou to Lorraine and Alex for helping me through the last few weeks
lorraine Murphy replied
Hi Louise , Thank you for entrusting us to take care of your lovely Mum , Each and every review guide's each family to make a very difficult decision much more bearable xx Sending all our love , Alex Lorraine and our wonderful team at Owens xx
5David Stephens21st Jul 2025
The service was warm intimate and friendly. just the right thing to send off our loved one.
lorraine Murphy replied
Hi David ,
Thank you for sharing about your personal experience .Warmest Regards
Lorraine , Alex and our Team
We found Owens Funeral Service to be excellent in that Lorraine was very accommodating in considering our wishes and would recommend their services whole heartedly.
MARK HABIB26th Nov 2025
When our daughter died the trauma and grief that we felt was awful. We had no anticipation of this or understanding of the process that we now had to endure. Owens funeral, a family ran business,we feel became an extension to our family. The support, understanding, guidance and patience was truly outstanding. Alex and her mum Lorraine showed compassion beyond any expectations.
They made this life changing event a passage that we could manage.
We will always be grateful and thankful to them.
An amazing service that through this grief will never be forgotten.
Thank you.
Mark and Sally Habib.
Sharon Carr24th Nov 2025
Kind careing friendly service couldn't thank Lorraine enough x
