Owens Independent Funeral Directors are a family run funeral service company who pride themselves on offering a professional and compassionate service to bereaved families
Latest Verified Reviews
Rachael Mountford 13th Oct 2025
I cannot thank Alex and the whole Owens team enough for the care and support they gave me and my family after the passing of my husband, Chris. From start to finish, Alex went above and beyond. She is so passionate about her work, and it shows in everything she does. Her professionalism, kindness, and empathy made such a difference during a very difficult time.
Alex included me and my children in every decision about Chris and his funeral, always making sure we felt supported and comfortable. She offered thoughtful suggestions when we needed guidance, and nothing was ever too much trouble.
I am so deeply grateful to Alex and everyone at Owens. I couldn’t have asked for anything better for my Chris.
Pamela Butler 3rd Oct 2025
Very kind caring and full of empathy during the loss of Cliff. Pam was overwhelmed by the efforts they put in to the minor details
Janet Cain 3rd Oct 2025
Lorraine and Alex were fantastic. Very professional, caring and compassionate and made sure everything was taken care of. Janette did a lovely service, we couldn't have wished for more. She spoke with sincerity. Thank you all for your support
Owens Independent Funeral Director is a trusted family run business based in Wallasey, Wirral.
Situated in a modern and comfortable funeral home. Owens Funeral Services have two beautiful chapels of rest, the Lily Chapel and their Sky Chapel, where you can visit your loved one and pay your final respects before the funeral service.
Established in 2018, Owens Funeral Services have over 40 years combined experience and have a wealth of knowledge in repatriation, specialising in high-risk funerals.
Their professional and compassionate team pride themselves on providing families with an affordable service to the highest standard without compromising on quality.
Whatever your requirements or personal wishes, Owens Funeral Services can help you plan the perfect funeral to suit your needs. If you have any questions, feel free to contact their office in Wallasey to find out more.
Verified Reviews
Verified Reviews
5Rachael Mountford 13th Oct 2025
I cannot thank Alex and the whole Owens team enough for the care and support they gave me and my family after the passing of my husband, Chris. From start to finish, Alex went above and beyond. She is so passionate about her work, and it shows in everything she does. Her professionalism, kindness, and empathy made such a difference during a very difficult time.
Alex included me and my children in every decision about Chris and his funeral, always making sure we felt supported and comfortable. She offered thoughtful suggestions when we needed guidance, and nothing was ever too much trouble.
I am so deeply grateful to Alex and everyone at Owens. I couldn’t have asked for anything better for my Chris.
lorraine Murphy replied
Hi Rach, Thank you so much for taking the time to leave such wonderful and kind words. Only the very best for your husband and lovely family. our thoughts and prayers will always be with you. Much love from Alex, Lorraine and the Owens team xx
5Pamela Butler 3rd Oct 2025
Very kind caring and full of empathy during the loss of Cliff. Pam was overwhelmed by the efforts they put in to the minor details
lorraine Murphy replied
Hi Pam, Thank you very much for your kind words of appreciation. It was our pleasure to look after Cliff and his final journey. Sending love and strength from Lorraine, Alex and the Owens team x
5Janet Cain 3rd Oct 2025
Lorraine and Alex were fantastic. Very professional, caring and compassionate and made sure everything was taken care of. Janette did a lovely service, we couldn't have wished for more. She spoke with sincerity. Thank you all for your support
lorraine Murphy replied
Hi Jan, Thank you so much for taking the time to leave such kind and heart warming words. The pleasure was all ours to take care of mum and her final journey. Sending love from the Owens team x
5Christian Single 2nd Oct 2025
Lovely family run business we found their service really caring and thoughtful highly recommend
lorraine Murphy replied
Hi Christian, Thank you so much for taking the time to leave a review and loving words. It was our pleasure to take care of your lovely mum and family. Take care and best wishes Lorraine, Alex and the Owens team x
5David Cottriall4th Sep 2025
Very happy with the service we received
lorraine Murphy replied
Hi David, Thank you for your review and kind words. Take care and best wishes Lorraine, Alex and the Owens team
5John Upfold20th Aug 2025
Such nice people ,made it so much easier for me I couldn’t not of done it without them.
Thank you so much
lorraine Murphy replied
Hi John, Thank you for taking the time to leave a review and such positive feedback. The pleasure was ours to look after your mum and take care of her final journey. Kindest regards Alex, Lorraine and the Owens team
5Ronald Watkins19th Aug 2025
Lorraine and Alex were very kind and considerate I will be going there when I pass away.
lorraine Murphy replied
Hi Ron, Thank you very much for taking the time to leave such a kind review. It was a pleasure for Owens to take care of your lovely wife and family. Kindest regards
Alex and Lorraine
5Ailsa Norman19th Aug 2025
We can’t recommend Owens highly enough. Alex and Lorraine are caring and highly competent. This meant that our family had fewer things to worry about after the death of our loved one. They truly supported us through a very sad time.
lorraine Murphy replied
Hi Ailsa, Thank you very much for taking the time to leave such a heartfelt review. Thank you for trusting in Owens to take care of your family during such a diffuicult time and ensuring your loved one had the send off they truly deserved. With my warmest wishes Alex, Lorraine and the Owens team
5Sharon Fawnley19th Aug 2025
Alex was the kindest and most understanding person I could have hoped for.
She answered every question sensitively and covered everything no matter how small.
Ours was not a typical funeral service and Alex made all our requests happen and made it feel effortless as if a Norse funeral happens every day. She was excited about our ideas and was so supportive. Not a single negative to report.
Also the funeral home itself is stunning as many people commented on.
lorraine Murphy replied
Hi Sharon, Your kindness and warm words mean so much to us and we appreciate your feedback from such a sad occasion for you and the family. It was my pleasure to take care of your daughter and look after her final farewell in true Norse style. Take care and best wishes Alex, Lorraine and the Owens team x
5John Price 21st Jul 2025
professional and helpful
lorraine Murphy replied
Hi John , Thank you for taking the time to share about your experience with Owens Funeral Service , it is greatly appreciated .
Best wishes from Lorraine, Alex and our team xx
5Louise Mortlock21st Jul 2025
Honestly couldn’t have done this without the staff of Owens and a special Thankyou to Lorraine and Alex for helping me through the last few weeks
lorraine Murphy replied
Hi Louise , Thank you for entrusting us to take care of your lovely Mum , Each and every review guide's each family to make a very difficult decision much more bearable xx Sending all our love , Alex Lorraine and our wonderful team at Owens xx
5David Stephens21st Jul 2025
The service was warm intimate and friendly. just the right thing to send off our loved one.
lorraine Murphy replied
Hi David ,
Thank you for sharing about your personal experience .Warmest Regards
Lorraine , Alex and our Team
5Mark Scott21st Jul 2025
Absolutely fantastic, under terrible circumstances Owens went well above and beyond what was expected. I can't thank them enough
lorraine Murphy replied
Hi Mark ,
Thank you for entrusting Owens to take care of your lovely Mum , Thank you for taking the time to share your experience at such a very difficult time .
Sending Love and best wishes from Alex , Lorraine and our Team at Owens
5Derek Worsnop21st Jul 2025
Lorraine and the rest of the company were very good. Everything was sorted very quickly and sympatheticly. Would recommend them to everyone.
lorraine Murphy replied
Hi Derek , Thank you so much for taking the time to write about your experience at such a difficult time .Warmest Regards from Lorraine , Alex and our team at Owens .
5Lesley Ashbury3rd Jul 2025
Excellent service. Some of the kindest people I have ever met.
lorraine Murphy replied
Hi Lesley, Thank you for taking the time to leave us a review. Your kind words mean the world to us. Thank you for entrusting in us to take care of your husband and family during such a difficult time. We are always here for a cup of tea and chat when needed. Sending love from Lorraine, Alex and the Owens team
5Stephen Winter1st Jul 2025
Ownes couldn't do enough for us. I would whole heartedly recomend them. Big enough to cope with anything but small enough to CARE
lorraine Murphy replied
Hi Stephen, thank you for taking the time to leave such a kind review. Knowing we are doing our families proud makes very appreciative of how much our families trust in us. Take care and best wishes from Lorraine, Alex, Mike and all the Owens team
5Gina Van Marle1st Jul 2025
Excellent service from all at Owens. Lots of little personal touches from the staff showing they genuinely care for the families they are looking after. Can't thank Alex and the team enough for looking after my husband with so much dignity and respect.
lorraine Murphy replied
Hi Gina, Thank you for taking the time to leave such positive feedback. The pleasure really was all ours, thank you for trusting in Owens to look after your husband and family during such a difficult time. Take care and much love from Alex, Lorraine and the Owens team x
5Dawn Price 1st Jul 2025
Lorraine and Alex were very compassionate kind and caring. Always on hand to give advice and never felt rushed in the process. Would use again in future.
lorraine Murphy replied
Hi Dawn, Thank you for taking the time to write such a lovely review. It was our pleasure to look after your lovely dad and family during such a difficult time. Take care and best wishes Alex, Lorraine and the Owens team
5Sharon Male 20th Jun 2025
Owens funeral service are a credit to them selves
Couldn’t fault there compassion
they gave Bryan the best send off
couldn’t of asked for any more a massive thank you to them all
lorraine Murphy replied
Hi Sharon ,
I would like to say a big thank you for sharing about the service you received from myself and our wonderful team .
Wishing you well .
Lorraine , Alex
5Jennifer Edbrooke 20th Jun 2025
Alex was brilliant throughout the whole process. We never felt pressured or rushed into anything and she did everything to ensure my mum's funeral went smoothly
lorraine Murphy replied
Hi Jen ,
I would like to thank you for taking the time to express your gratitude to myself and all our team .
Wishing you well .
Lorraine , Alex and our team
5Deborah Sumner 20th Jun 2025
What a kind thoughtful and fantastic company to deal with when your going through grief, this family run business is highly recommended.
lorraine Murphy replied
Hi Debbie ,
I would like to say a big thank you for taking the time to write a review . I am sure it will give other families comfort knowing they are in good hands .
Take care , kind regards
Lorraine . Alex
5Laura Williams 20th Jun 2025
I would highly recommend Owens, from the first phone call I made after losing my Mum they were so kind and helpful.
Lorraine and Alex explained everything and nothing was ever too much trouble. Thanks again x
lorraine Murphy replied
Hi Laura , Thank you for writing about your experience with Owens, it was our honour to look after Mum.
Take care, wishing you well.
Lorraine , Alex and the Owens team
5Alex Duke 20th Jun 2025
Really kind and caring. Couldn't have asked for better
lorraine Murphy replied
Hi Alex , Thank you so much for taking the time to write about your experience with Owens .
Wishing you well Lorraine, Alex and the amazing Owens Team
5Kimberley Brown7th Jun 2025
Lorraine was absolutely amazing, so caring and compassionate. You took care of my grandad exactly how we wanted and are eternally greatful. Thank you for everything
lorraine Murphy replied
Hi Kimberley ,
Thank you so much for taking the time to share about your experience at such a difficult time .
Warmest regards
Lorraine , Alex and the Owens team .
5Mike Wood2nd Jun 2025
Absolutely fantastic couldn’t fault them nothing was too much trouble for Alix & Lorraine everything went brilliantly and Paula would of been so proud of the service they arranged as we all where well done to them all at Owens Thankyou so much xx
lorraine Murphy replied
Hi Mike ,
Thank you so much for entrusting Owens to take care of your lovely wife .
Wishing you and your family the very best .
Lorraine , Alex and our wonderful team .
I cannot thank Alex and the whole Owens team enough for the care and support they gave me and my family after the passing of my husband, Chris. From start to finish, Alex went above and beyond. She is so passionate about her work, and it shows in everything she does. Her professionalism, kindness, and empathy made such a difference during a very difficult time.
Alex included me and my children in every decision about Chris and his funeral, always making sure we felt supported and comfortable. She offered thoughtful suggestions when we needed guidance, and nothing was ever too much trouble.
I am so deeply grateful to Alex and everyone at Owens. I couldn’t have asked for anything better for my Chris.
Pamela Butler 3rd Oct 2025
Very kind caring and full of empathy during the loss of Cliff. Pam was overwhelmed by the efforts they put in to the minor details
Janet Cain 3rd Oct 2025
Lorraine and Alex were fantastic. Very professional, caring and compassionate and made sure everything was taken care of. Janette did a lovely service, we couldn't have wished for more. She spoke with sincerity. Thank you all for your support
