Owens Funeral Services

5 Joanna Male 3rd Mar 2024

From the moment they collected my Dad's body from his home after passing away, I decided to go with this funeral directors because the 2 men who collected him showed so much compassion in that short time and carefully took him to the hospital. They left a fresh white rose where they collected him from which we found great comfort in. Alex was our funeral director and was so attentive, helpful and reassuring from the get go. Their premises are immaculate and welcoming and Dad was looked after incredibly, we were even able to have him in an open casket 3 weeks after his death before the funeral because he was so well cared for. Alex stayed in contact with me constantly, I was able to visit whenever I wanted and all questions were answered and taken care of. We gave a description of how we wanted the funeral to go, and they went above and beyond to ensure he had the most perfect send off. From the bottom of my heart my sisters and I are so thankful for Owens and how they put us at ease on such a difficult journey and it helped to sleep at night knowing he was there. I would HIGHLY recommend using Owens if God Forbid you lose a family member, they really do go above and beyond and their services are just beautifully implemented with the upmost care and respect. To Alex, Kenny, Jamie, Lorraine and everybody else, thank you xx

5 julie Brannigan 1st Mar 2024

Thank you for making a difficult time a lot easier. Lorraine and Alex have been wonderful and nothing too much trouble. Thank you 

5 Jo wright 1st Mar 2024

Amazing service from start to finish,staff so understanding and professional in all they do but also so friendly,just like family. Thank you for all you done. 

5 David Wadham 15th Feb 2024

From the first moment we contacted Owens, the service and care we received was beyond our expectations. Their kindness, compassion, empathy and support,at such a distressing time, made everything so much easier. Alex was brilliant throughout and held our hand through the various stages, from planning the cremation to sorting out the flowers and recommending Janette, our celebrant . Nothing was ever too much trouble and, whilst this was the saddest of times, we cannot thank everyone at Owens enough. Thank you from us all.

5 Angie Murray 6th Feb 2024

Highly recommend Owens Funeral Services .From the moment we contacted Owens Funeral Services about our mums passing, we were treated by Lorraine , Alex and the staff who cared for us all with the upmost respect and dignity. We as a family were kept updated by Lorraine and Alex, who were always willing to answer any questions we had, the help and guidance through the whole process was well worth a sixth star, thank you from the bottom of our hearts. Angie, Benn ,Graham and family.

5 Karen Sloan 6th Feb 2024

Alex, Lorraine and the team were amazing and the attention to detail and consideration made a huge difference at such a difficult time.

5 Dennis Renshaw 1st Feb 2024

From first visiting my home to remove my Wife’s Body, I found the two Gentlemen from Owens were very courteous and showed the upmost respect and were dignified in everything they did. I knew from that moment that my Wife would be in safe hands. This was the reason I chose Owens to carry out the Cremation. I now have my Wife’s Ashes. From start to finish I cannot find fault with the very Kind and Thoughtful Staff at Owens. 

5 Simon Mercer 1st Feb 2024

The whole of the staff at Owens were nothing less than exemplary. Their compassion was second to none, always considerate, with helpful advice, every time I had reason to speak to them. I would unreservedly recommend this friendly, kind and family run business, especially Alex, to anyone who has to unfortunately use their services. Thank you!

5 Rhonda Naya 1st Feb 2024

couldn't of done any better

5 Arthur mellor 23rd Jan 2024

The service we received from yourselves was outstanding the staff at owens funeral directors were very professional in guiding the requirements that we wanted for the cremation I would recommend owens to anyone looking for this service in the future thank you so much all your help and understanding made this difficult time that we were going through as a family easier as you had taken the strain off ourselfs and didnt have to worry about anything

5 Iain Brew 22nd Jan 2024

Alex and her team were wonderful from the moment we met them…professional, kind and thoughtful. 
Thank you - definitely recommend you to anyone needing your service and support

5 Kim Ashton 22nd Jan 2024

I couldn’t be happier with the service that we received x the compassion and empathy and sincerity shown was just lovely when your going through a difficult time, nothing was a problem or too much and we appreciated their guidance, they simplified the process for us, and the lovely little touch of the packets of forget me knots was lovely. Highly recommend xx

5 Peter Evans 8th Jan 2024

Alex and the team were polite, courteous and professional. They were available quickly and answered additional/follow up questions efficiently.

5 Julie Dallinger 7th Jan 2024

I would not go anywhere else. Lorraine and Alex and their Team give that special, caring touch. We were recently blown away by the attention to detail, personal touches in the Hearst on the final journey, if I could sun it up I’d say, if you want love and respect of your loved one, even after passing, these are the Team. Our recent care, planning and funeral of our loved one, was in fact a beautiful, happy day which is what we wanted. It was beautiful from start to finish. I cannot thank Owen’s enough for leaving us with peace of mind that the final journey was beautiful and full of love.

5 richard Walsh 31st Dec 2023

Fantastic service with extremely professional and efficient team.

5 jean Baker 30th Dec 2023

I can not fault the staff, they are professional but friendly, empathetic and listened to our requests. The staff made a stressful and upsetting time easier, they were so supportive and suggesting a range of alternatives which I would not of thought of, enabling me to give my late father an amazing send off. The staff in Owens thought of everything, and took care of everything, I can not recommend Owens enough, they are amazing and I can’t thank them enough for their kindness and service that they provided.

5 Helen Lloyd 30th Dec 2023

Amazing family run funeral directors nothing was too much trouble, they really do care. Guided us through a very difficult time helped us to organise a very dignified send off for our son 

5 Lesley Murphy 26th Nov 2023

Outstanding family run company .All requests were carried out perfectly which was of great comfort .
Immaculate parlour and professional ,empathetic yet friendly service.
Could not recommend more .

5 Peter Robinson 25th Nov 2023

Owens took us by the hand and led us through all that was required after the sudden passing of our sister. Alex and Lorraine answered every single call, and there were many, and treated the family with compassion, dignity and practicality throughout the whole process. The funeral went smoothly and all the attendees commented that it was a great service. We would have no hesitation in recommending Owens to anyone, especially as most people wouldn’t know where to begin.

5 Sharron Lewis 20th Nov 2023

Absolutely amazing service would highly recommend x

5 Timothy Dodd 16th Nov 2023

very very helpful, lovely team, couldnt have wished for more, a big thank you

5 Paula Williams 14th Nov 2023

Lorraine and all staff at Owens were so so considerate and compassionate at all times. Arranged everything to a perfect detail. Nothing was too much and always had an answer to your questions. I would use this company again without a shadow of doubt. Thanks again to you all. 

5 Kath Gerrard 7th Nov 2023

From the second I spoke to John early Sunday morning he was patient and understanding . My relative was collected within the hour and from then the care and updates I received from Lorraine were fantastic. Everything was explained and organised perfectly. All the stress taken away from me and the difference in cost was significant to other funeral directors. No hard selling to make more money , they even used their own flowers on the coffin to keep the costs down! A family business with a great ethos who genuinely care about their customers! Couldn’t recommend more! 

5 Robbie, Paul & Hayley 6th Nov 2023

I have to say, on behalf of myself Robert and Hayley, that from the moment Owens took our mum from her house on her passing to the actual crematorium day they handled the whole process with great compassion and professionalism . We as a family could not be more grateful to Owens. Thankyou from the bottom of our hearts.

5 michelle Storey 6th Nov 2023

Was such a special service for our dear nan jean  , Owens looked after us and her with kindness & comfort from the beginning and thru out , couldn’t ask for a better family to take care of ours , thank you again from us all for everything you have done. Owens Definitely provide the very best service with such compassion & we would highly recommend.