Owens Funeral Services

5 George Pybis 11th Oct 2022

I called upon owens just passing abd it was the best thing I could have done I sat down and chattered to Alex explaining my requirements and then left. My next contact with Owens was by phone a week or so later and there expertise made my life and my families grief more bearable. I would recommend Owens without any doubt 10 out of 10

5 david wakefield 26th Sep 2022

We have used Owen's funerals services now for several of our residents at the home as well as families, choosing so.
As a home we have always been so pleased with all aspects of care and attention given to our lost loved ones and the professionalism, Owen's have displayed in supporting us to ensure all runs smoothly.
Sadly I go to a lot of funerals in my capacity as the manager, representing the home, along with staff.
Both I and my staff would strongly recommend the services Owen's provide at such a difficult time.

5 Heather Rake 22nd Sep 2022

Very professional and caring. Highly recommend 

5 hannah stevenson 21st Sep 2022

Alex and her team were outstanding.Alex was compassionate and kind and could not of been more helpful . I would highly recommend Owens funerals to anyone . Thank you for your exceptional service . 

5 William Witt 21st Sep 2022

Alex and Owens funeral services took care of everything in an understanding and sensitive way. At a time when I wasn't sure what to do, Alex took the pressure off and allowed me to arrange the important thing, the Celebration of my fathers life. From start to finish the support was steadfast and I cannot thank them enough.

4 wayne Wilson 21st Sep 2022

Owens went far above and beyond anyrhingbwe couldnhave expected, and as a family would recommend them 100 percent

5 Joanne Mercer 8th Sep 2022

Absolutely amazing service from start to finish. The whole process was made easier due to the empathy and professionalism shown by the whole company.
I would definitely recommend Owens. They made us feel like they were part of our family and helped us through an enormously difficult time.

5 Keith Stott 7th Sep 2022

I was very pleased with the service and the help we received at a most emotionally difficult time , we found whatever problem we had they would do there best to help us solve it.

5 Lyndsay Wild 7th Sep 2022

Lorraine and all her team have been so lovely and supportive and helped us through the process. Mum was with the coroners and they helped her be released. They are extremely professional, caring and make you feel like nothing is too much trouble. Their ethos is let our family look after yours and certainly felt that way. Definitely recommend. 

5 Matthew Gerrard 7th Sep 2022

Brilliant thought our tough time as a family would highly recommend this company again and again

5 James Royle 6th Sep 2022

Absolutely fantastic service from Lyn and Alex at Owens Funeral Directors in Hoylake. The level of sympathy offered by the team during what was a very difficult time for our family, was second to none. Everything was handled politely and the service from start to finish was exemplary.

Thank you so much.

5 Matthew Turley 2nd Sep 2022

Owens say "Our family looking after yours" This is exactly how we felt. The help, knowledge, advice, professionalism and most of all care provided by Alex, Lorraine and the rest of the family was outstanding. I wouldn't hesitate in recommending them. The family touch made all the difference and I look forward to meeting them again when they hold their remembrance service towards the end of the year, another thoughtful touch from a lovely family. My beloved Father, myself my brother and all our family could not have been in better hands and we're eternally grateful for everything Owens have done for us.

5 Olwen Balle 25th Aug 2022

An amazing caring family run funeral directors. From the horrible day I lost My loved one & when Jack from Owen’s came to collect him & treated him as a friend to the day of the funeral & all the time in between I felt cared for & knew Gary was cared for. Alex & Lorraine understood when I couldn’t cope and gave me time. They helped me in every  way possible to organise a funeral that was exactly as Gary wanted  & they went above & beyond from the start to the funeral and beyond. Alex is still helping me organise jewellery to ashes & I’m eternally grateful to the entire Owen’s family.

5 lesley Mcdonald 16th Aug 2022

My dad and I found Owens to be excellent when arranging my mums funeral. They have a fantastic way of looking after their customers, making us feel valued while going through an extremely emotional time. Nothing is too much trouble for them and there is no pressure placed on you all all. Would highly recommend. The funeral and the service received was beautiful. Thank you so much for caring x Lesley and Dad

5 Sandra Hadwin 14th Aug 2022

Regarding the funeral of my beloved partner and father of Molly, Richard Wilson, I would like to give Owens the highest praise. Lyn, Alex and team were nothing less than amazing especially under such distressing circumstances. Lyn was so kind and caring. The whole funeral arranging from start to finish was exceptional. Alex and team on the funeral day were so lovely and respectful. Jeanette Roberts, our celebrant, who took the service did a fabulous job of helping make Richie’s funeral a celebration of his life. Thank you so much from Sandra, Molly and family xx

5 Paula Haseltine 31st Jul 2022

Thank you so much for all your help and support . You made a tragic difficult time alot easier to deal with. Genuinely caring, kind and considerate. I would
highly recommend to anyone

5 christine Williams 28th Jul 2022

The staff at Owens have been excellent from the moment I tearfully contacted them. They have guided me through the necessary paperwork, keeping regularly in touch helping me as needed. They have shown great compassion, and have acted very professionally throughout.

5 Rachel Mcmahon 18th Jul 2022

We can’t thank Owens funeral directors enough for all the kindness and caring attitude they took from the very first meeting, the journey to the cemetery and the service. Literally outstanding.  We mainly dealt with Alex, who is a wonderful lady who went above & beyond at such a devastating sad time.  Also the hearse drivers frank & Ian, also the pallbearers.  Highly recommend if you want outstanding care for your loved one.  R McMahon & family. 

5 Amanda Gartside 10th Jul 2022

Alex and Lorraine could not have done more for the funeral for my late uncle malcolm. They went above and beyond in their duty as funeral directors. They made the whole process feel very personal to the family in every detail from start to finish even though they acted very professional They made it very personal and we didn't feel like we were just another customer. From original contact right through to informing us that the life insurance had paid them because they knew my auntie was panicking over this detail they kept us informed. This is the second time we have used this family firm and would never ever hesitate to use them again.

5 Joan jones 10th Jul 2022

Alex and staff were amazing looking after my mums funeral. The service, kindness and compassion was above and beyond and I would highly recommend their service. A wonderful team, thank you. 

5 michelle Storey 10th Jul 2022

Owens were incredibly kind and respectful from start to finish , gave our mum a beautiful send off , they were really helpful and accommodating, nothing was to much trouble , fab communication and service throughout,  very companionate and they made our mums funeral everything we hoped it could be. Thank you. 

5 Angela Durkin 10th Jul 2022

Great service throughout, thank you.

5 Anthony Kenwright 10th Jun 2022

An excellent company with caring supportive staff. Alex in particular was wonderfully helpful at a difficult time.

5 mark Barrowcliff 7th Jun 2022

Excellent service, thoughtful and caring…explained the process excellently at a difficult time for our family.

5 Kay Barton 20th May 2022

Professional , Respectful, and so Kind. They were wonderful .