Richard Ward Funeral Services Ltd

4 Jacqueline Wood 9th Jul 2021

Very empathetic in face to face discussions. Two points:-
If the church venue is unfamiliar it might be good do a preliminary visit to check the physical structure of the building so that the family are not standing outside while funeral attendants decide the best way to carry in the coffin.
Double check for typos. Grand daughter's name is Francessca not Jessica

5 Hugh Hood 3rd Jul 2021

We would just like to thank Richard and his staff for their care and attention to detail. They also were kind enough to do all the required arrangements and point us in the right direction when we were struggling. They dealt with us sensitively and ensured we knew what to do at each step.

Thanks again, Richard

5 Mrs Jillian Briars 2nd Jul 2021

All of the Staff treated us with kindness and courtesy at the most difficult time in our lives and guided us through the unknown territory we faced.
The burial day went very smoothly and we could not be more pleased.

We thank you all most sincerely.
Natalie Phipps, Jillian Briars

5 Eileen Teitge 27th Jun 2021

Absolutely nothing was left to chance, and everything went perfectly. A friendly, courteous and kind team, who managed to add a little bit of light heartedness to an extremely difficult time.

5 Hazel Guy 27th Jun 2021

Very understanding and caring. Thank u all so much. Hazel and David Guy.

5 Mr and Mrs Huss 25th Jun 2021

Richard and his staff make what is a sad time so much easier to cope with. Nothing is to much trouble and as we have had previous occasions to need his service its the llittle things he remembers from then, that show you truly get an independant personal service and that he cares.
His staff are so caring at the end of the phone for any queries that pop into your mind again nothing is too much trouble for them.
We couldnt feel more cared for and about a first class team. Thank you.

5 Deborah Podgers 4th Jun 2021

A very warm  caring and compassionate service we as a family received .Nothing was too much trouble . An extremely sad and difficult day was  made bearable by their professionalism . Thank-you. 

5 Mr. Brian McMillan 26th May 2021

Richard and his team were faultless on the day also at the interment.
Highly recommended.
With Kind Regards ,
Brian McMillan.

5 Susan Margaret Allen 26th May 2021

Right from the very start, I knew, when the time came, that I was going to entrust my lovely Mum to Richards' care.
Such a lovely, respectful, caring and gentle family run team, without a single hesitation at any request, no matter how small or how late in the day.
Responsive to emails immediately, to phone calls immediately...not a single thing went wrong, from the moment I first contacted them to the moment of them driving away after the funeral.
The flowers for the coffin were exquisite, Mum looked amazing, nothing was to be bettered.
We inter Mum's ashes this week, and I am certain, without a shadow of a doubt, this will go just as beautifully as the day of the funeral itself.
They stand head and shoulders above other funeral directors I have dealt with, and when it's something as emotive as sending off a loved one and having supplied all the material for it yourself, you know you chose the best when you yourself, felt it was a really good day.
Sincere thanks Richard and team, from myself and everyone that said what a fabulous send off Mum had.

5 Matthew Hollis 25th May 2021

Couldn’t have asked for any more from RWFS. It has been an awful few weeks, but after the funeral it was a massive weight off my shoulders and Richard and his team deserve all the credit for that. Thank you so much!

5 Michael Douglas Crutchley 15th May 2021

Always helpful guided us through the whole process. Excellent service from start to finish.

5 Hazel Gillott 9th May 2021

Richard and the team, especially Grace, provided an amazing service. At such a difficult time, they were both professional and caring. Luckily for us our loved one had already made all the main decisions for the funeral so the arrangements were much easier to plan. Many years ago Richard and his team also arranged the funeral for my step father and the service then was just as special.
No only do I recommend Richard and his team, but also speaking to your family while you are able and put their wishes in writing for such time they are needed.

5 Rosemary Jacques 9th May 2021

Thank you for making the process comforting and with respect for my beloved husband. It is always a difficult time for families but you made it very easy for us and provided us with an excellent service.

5 Martin and Jess Hinchliffe 4th May 2021

Very friendly and listened to all our questions and suggestions. Would highly recommend. Thank you so much for making a hard time a little easier.

5 Sarah Hearfield 4th May 2021

Richard provided exactly what we asked for. A beautiful send of for our precious daughter. 
I highly recommend.

5 Gary Linnett 26th Apr 2021

Everything went so smoothly and we felt well supported at a difficult time.

5 Helen Hopkinson 26th Apr 2021

I have used Richard Ward a few times now and I cannot find ANY faults at all with their service. So kind, helpful and practical, they make you feel you are THE most important customer to them. There’s nothing they won’t do for you at the sad times. 

5 Michelle Pell 23rd Apr 2021

Absolutely beautiful people to deal with, very professional polite and understanding.
I have had Richard for both my parents funerals and would highly recommend.

5 Debbie Flatters 18th Apr 2021

Professional and understanding

5 Adam Bonner 12th Apr 2021

The way Richard Ward and his team showed compassion all the way through the process of organising the funeral of the passing of my wife was second to none they were very informative and the communication was above and beyond right up to the day nothing but 100% professionalism we have called upon there assistance on 2 occasions now and would certainly use them again its a credit to the whole team
Thank you

5 Yvonne Ross 11th Apr 2021

I would just like to express our sincere thanks to Richard and his team for the professional way they handled our fathers funeral.It was a great relief to us how every aspect was covered, as not having had been through this experience before.Nothing was too much trouble and the day went extremely well.The celebrant that Richard recommended, Michelle Pinion, took so much time to know about dads life, it certainly felt more like a celebration of his life than a funeral.
Many thanks once again to you all.
Kind regards Yvonne Ross

5 Phil Pawley 9th Apr 2021

Richard was very sympathetic and helpful from our very first conversation through to the completion of the service and interment. He and his staff made what was a difficult time for us so much easier and dealt with everything. I cannot thank him enough.

5 Robin Underwood 31st Mar 2021

Professional and courteous throughout. We felt as though we were his only clients. His advice and suggestions were spot on. Made a difficult time less of a burden. All of his staff were a credit to his company. Would recommend him to look after you 

5 Dale Barker 28th Mar 2021

Sensitive and honest. Great service 

5 Amy Whearity 24th Mar 2021

Everything was just as we wanted it to be. We couldn’t be happier with the service provided.  It was all handled with sensitivity and the day itself ran very smoothly.  Thank you for everything. Jim and Amy Whearity