S. Stibbards & Sons
Main home: S. Stibbards & Sons, Hadleigh
1965 reviews
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5 Melanie Oxley 6th Oct 2020
Very helpful at a difficult time
Dave Ponton replied
Thank you Melanie -
5 Arthur Walker 6th Oct 2020
Very friendly, sympathetic & efficient - used by family for several generations.
Dave Ponton replied
Thank you for you kind words Arthur also your families loyalty to us as for 5 generations of the Stibbards family, it has been lifetime of commitment and a promise to care for each family as if they were our own. -
4 Lisa Canning 28th Sep 2020
Stibbards personnel are very good at understanding family grief when dealing with a bereavement and this was no exception. They were always available to ensure we understood everything clearly and easily. The day went very well and smoothly, as I would expect from Stibbards (having had to unfortunately use them all to often in the more recent years). The one small niggle
I have is with regard to payment of their invoice over which there was slight confusion. Everything was resolved swiftly once the confusion had been identified but it leave a slight tinge to the whole proceedings.
However, Stibbards are and will remain my preferred funeral directors.
Dave Ponton replied
Lisa, thank you for your very kind words and thoughtful feedback, we very much appreciate any thoughts on how we can improve our service to our families. we are pleased our team were able to support you during this difficult time. -
5 Lisa Wallis 29th Sep 2020
I could not fault any aspect of the service we received from Stibbards. Impeccable in every way. Special thanks to David and Scott
Dave Ponton replied
Thank you Lisa, we are sure that David and Scott will be pleased knowing that everything went smoothly on the day. -
5 Susan Owens 1st Oct 2020
I would like to thank Wendy and Linda for all of their help in arranging my mother's funeral. They provided a truly professional service and everyone involved was so kind.
Dave Ponton replied
Thank you Susan, we are sure that Wendy and Linda will be pleased knowing that everything went smoothly on the day. -
5 Emma Cotgrove 21st Sep 2020
Stibbards level of service, compassions and absolute professionalism is amazing. Through such a sad time for our family the way they communicated and helped us was brilliant. Nothing was too much trouble and through dark times brought in the sunlight.
Dave Ponton replied
Thank you Emma for your kind words, we are glad that we have been able to support you during this difficult time. -
5 Maxine OBrien 20th Sep 2020
They were brilliant from start to finish
Very professional, friendly and helpfulDave Ponton replied
Thank you Maxine. We always strive to give the best service we possibly can. -
5 Barbara Mouncestephens 20th Sep 2020
The whole funeral was really lovely, the service was very good.everybody was really kind.I even received a book of memories which quite a few people signed. My special thanks go to Debbie who I must have driven mad with my endless questions.Scott who looked after me that day even got me a bunch of flowers from my bouquet.I can’t recommend them enough they are a very caring and helpful company.
Dave Ponton replied
Thank you Barbara for your kind words. we are sure Debbie and Scott will be pleased knowing that everything went smoothly on the day for you. -
5 Peter Cole 20th Sep 2020
From start to finish everything was dealt with compassionately and all the staff were caring. The arrangements and funeral were timed to perfection. I would recommend Stibbards of Hadleigh as first choice.
Dave Ponton replied
Thank you Peter for your kind words, we always strive to give the best service we possibly can and are always grateful to receive recommendations. -
5 Shirley Mavin 19th Sep 2020
Paul and I wish to thank you profusely for the service you provided from our first contact to the end. Your support throughout the day was phenomenal. We were so grateful to all of you. Thankyou. From Paul and Shirley Mavin.
Dave Ponton replied
Thank you Shirley for your kind words, we are please that we have been able to support you during this difficult time. -
5 Teresa Goode 27th Sep 2020
Outstanding. Small issue with wrong people i church empty seats but people refused. Maybe just let people know of the issue. But spectacular service.
Found pauls shoes removed wishes id know why but tiny issues. Would recommend and will use again as faultless and thoughtful service in every way.Martin Stibbards replied
Dear Teresa, thank you for your very kind words and thoughtful feedback, we very much appreciate any thoughts on how we can improve our service to our families. I will give your comments careful consideration but am pleased that Stuart and the team looked after you and your family so well. Paul was a great character and it was an honour to meet with him and yourself to pre-arrange his funeral. Best wishes for the future, Martin -
5 Teena Barsby 27th Sep 2020
Stibbards have organized and dealt with everything in a very professional, efficient and caring manner. I have phoned often with questions and everyone I have spoken to has been very friendly and helpful.
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5 Sandra Hicks 26th Sep 2020
Can’t fault them. Made a very sad day go as smoothly as possible. Wendy is amazing and nothing is too much trouble.
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5 David Thomas 23rd Sep 2020
Thank you to all involved for your kindness and thoughtfulness with the organisation and coordination on the day of the funeral.
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5 Carole Boundy 22nd Sep 2020
First class service from start to finish. Lovely people at Stibbards made a sad time more pleasant, cannot thank them enough.
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5 Catherine Beckwith 15th Sep 2020
Very attentive and sympathetic service. Nothing was too much trouble.
Dave Ponton replied
Thank you Catherine, we are glad to support you in this difficult time -
5 Trudi King 14th Sep 2020
Thank you for all your help and support, especially to Kate.
Dave Ponton replied
Thank you Trudi, we are sure Kate will be pleased knowing she was able to support you through this difficult time. -
4 Rosemarie Edwards 15th Sep 2020
Courteous and thoughtful service from start to finish.
Dave Ponton replied
Thank you for your kind words. -
5 Sarah Gadd 12th Sep 2020
Staff were all very kind and helpful. Everything was sorted quickly and efficiently. Would definitely recommend Stibbards to anyone needing a recommendation. Very happy with the service we received
Dave Ponton replied
Thank you Sarah, we are glad to support you in this difficult time and always strive to give our very best in all our services. Thank you for your kind words, we are always grateful to receive great reviews and recommendations -
5 Douglas Denman 12th Sep 2020
Cannot fault Stibbards
Prompt, courteous and efficient
Just what was needed for Mum’ s “day”Dave Ponton replied
Thank you Douglas, we are very pleased knowing that everything went smoothly for you on the day -
5 Christina Hall 5th Sep 2020
We were very pleased with the service we received from Stibbards and would be happy to recommend them. All the people we had contact with were kind, caring and professional.
The gentleman who came on the day Mum died to take her to the Chapel of Rest at the hospital (I’m sorry we can’t remember his name) was kind and very helpful at a time when we were still in shock. Louise in the office was also kind and helpful and I was very appreciative of her offer to arrange appointments to see Mum in the Chapel of Rest, even over a bank holiday weekend when the office was closed. Lee, who helped us arrange the funeral, was patient, helpful and informative. Scott who was with us on the day of the funeral, did such a good job guiding us through the day, and was particularly attentive and kind to Dad. Thank you for that. The gentleman who drove a Dad in the wheelchair vehicle was also so kind (I’m sorry I don’t know his name). All the staff were very professional and respectful and it made a difficult day so much easier for us. Thank you so much.Dave Ponton replied
Thank you Christina, we are always grateful to receive such kind words. we always strive to give the best service we possibly can and are sure Louise, Lee, Scott and the team would be very pleased knowing that everything went smoothly for you on the day -
5 Yvonne Lacey 11th Sep 2020
Excellent service we were looked after perfectly right from the beginning and we cannot thank them enough for the care given on the day of my husbands funeral.
Dave Ponton replied
Thank you Yvonne, we are always grateful to receive such kind words. we always strive to give the best service we possibly can and are very pleased knowing that everything went smoothly for you on the day -
5 Alex Oliphant 8th Sep 2020
Lovely people and very friendly made the worse experience very easy and stress free
Dave Ponton replied
Thank you Alex for your kind words, We are glad that we have been able to support you and your sister through such difficult times. -
5 Andrew Clark 4th Sep 2020
The help and support you firm showed me was amazing and the help Lisa showed was professional at all times
Dave Ponton replied
Thank you Andrew, we are sure Lisa will be pleased knowing she was able to support you through this difficult time. -
5 Mark De Ferry 4th Sep 2020
The whole day's proceedings were very professionally handled as were all the meetings prior to the day. People present on the day commented on how smoothly events were handled and all stress was taken off our family. Kate in the Westcliff office and Scott on the day of the funeral office deserve especial mention. Thank you
Mark De FerryDave Ponton replied
Thank you Mark, we are always grateful to receive such kind words. And are sure Kate and Scott would be very pleased knowing that everything went smoothly for you on the day