S. Stibbards & Sons
Main home: S. Stibbards & Sons, Hadleigh
1369 reviews
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5 Gail Partridge 13th Nov 2021
We felt supported throughout the whole process, every request we made was accommodated. Thank you.
Lee Marston replied
Thank you Gail for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time -
5 Staines Irene 13th Nov 2021
Perfectly performed and good interaction with Kate.All staff very caring and polite. Thank you
Lee Marston replied
Thank you Irene for your kind words, I will ensure they are shared with all concerned -
5 Jacqueline Merrick 12th Nov 2021
I would just like to thank all the staff at Stibbards for the wonderful service we received.
Kind regards
JackieLee Marston replied
Thank you Jaqueline for your kind words and taking the time to comment on our service to you. -
3 Joanne Powell 29th Oct 2021
Took a long time to answer emails, didn’t call back when said they would. Emailed the wrong address when they had the correct one on file which caused a delay with the coffin and this then caused a delay to visiting my brother. Didn’t make a stressful time any less stressful.
Martin Stibbards replied
Dear Joanne, thank you for letting us know where we did not meet your expectations. It was insightful to speak to you to ensure that we are able to respond to your comments and I thank you for making me aware of the areas that we need to improve upon in the future to continue to provide our families with the very best in care and service.
Kind regards
Martin Stibbards -
5 Lisa Oxenham 11th Nov 2021
Couldn't ask for a more professional service. Very efficient but compassionate and understanding at the same time.
Thank you S.Stibbards and Sons.Lee Marston replied
Thank you Lisa for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. -
5 Malcom York 9th Nov 2021
Outstanding in every respect as was my wife.
Lee Marston replied
We are so pleased, that we were able to provide a fitting farewell for your dear wife Anne and you as a family were well looked after. -
5 Tim Ball 8th Nov 2021
Stibbards were simply wonderful in the way they handled all the arrangements for my Mother's funeral. They were highly professional, kind, respectful and nothing was too much trouble for them. Every member of the Stibbards team I met was a credit to them and I cannot recommend them highly enough.
Lee Marston replied
Thank you Tim for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 Alan Brook 7th Nov 2021
Wonderful and considerate service throughout
Lee Marston replied
Thank you for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. -
5 Pauline Woodcock 7th Nov 2021
Outstanding service, dealt with everything with a great deal of efficiency, understanding and empathy.
Lee Marston replied
Thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time
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5 Neil Gosford 5th Nov 2021
First class service was offered throughout starting with speaking with Wendy Newmark-Portch hope organised the funeral to the undertakers that took us to the funeral and then onto the wake.
Lee Marston replied
We are so pleased, that Wendy and the rest of the team were able to provide a fitting farewell for Rosalind and you as a family were well looked after. -
5 Michelle Jacobs 31st Oct 2021
I found stibbards very professional and caring from start to finish
Lee Marston replied
Thank you for your kind words, I will ensure they are shared with all concerned -
5 Jenny Vinton 31st Oct 2021
Couldn't have been any more helpful n accommodating nothing was 2 much trouble. Very sympathetic 2. Done justice 2 Tony's resting
Lee Marston replied
Thank you Jenny for your kind words and taking the time to comment on our service to you. -
5 Katy Atkinson 30th Oct 2021
I couldn’t fault stibbards funeral directors in Hockley at all.
They arranged my mother’s funeral in 2019 and my Fathers recently and everything went amazingly Louise in the office was extremely helpful and guided us all the way.
Scott was the one who took both my mothers and fathers funerals and also was amazing nothing was too much trouble and he made sure the days went as well as they could.
Thank you for everything
Lee Marston replied
Thank you for putting your trust in us once again and I am so pleased that Scott and the team looked after you all so well, I will ensure that your thoughts are shared with Louise who always tries to go above and beyond. -
5 Lee Webb 26th Oct 2021
Lovely professional family run buisness, I couldn't thank them enough for their compassion and the helpful way they handled my Dads funeral. Lee webb
Lee Marston replied
Thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time -
5 Helen Lobar 23rd Oct 2021
We helped us as a family deal with every aspect of the funeral arrangements with out a hitch they were reliable and compassionate there booklet walked us through the journey as it was very well laid out even had a notes section so we could write down reminder that we need to do xx big thank you to Wendy who handed out tissues and dealt with question big or small xx Thanku stibbards xx from all the family xxx
Lee Marston replied
Thank you for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. -
5 Julie Smiles 23rd Oct 2021
Stibbards have been nothing but excellent throughout this very difficult time.
Lee Marston replied
Thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time -
5 Steven Brown 19th Oct 2021
Dealing with Louise in the office and on the phone was a very good experience
during a very difficult time for my family and I.
A big thank you to Scott and the rest of the team who on the day could not
have been more helpful and fully understood the mood of the day.
Lee Marston replied
Thank you for putting your trust in us once again and I am so pleased that Scott and the team looked after you all so well, I will ensure that your thoughts are shared with Louise who always tries to go above and beyond. -
5 Jamie Witchell 17th Oct 2021
Everything was perfect. Louise was amazing leading up to and on the day of my Mums funeral.
Scott and the others were also amazing on the day and made sure the day ran smoothly. I cannot recommend them enough.Lee Marston replied
thank you for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that Scott and Louise looked after you with such great care. -
5 Ann King 16th Oct 2021
I would highly recommend using Stibbard's to family and friends for there professionalism, kindness and support at a very difficult time.
With their support, from my first call to the arrangements of the service and the day was a special celebration for my loved one.
Thank you so much for being there.
Ann King.
Lee Marston replied
We are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you and your kind recommendation, it is much appreciated. -
5 Karen Hawkes 16th Oct 2021
Professional service, kind and thoughtful. They did everything perfect on the day of my Dad's funeral. Nothing was too much trouble. Would recommend Stibbards to family & friends
Lee Marston replied
Thank you Karen for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 Lorraine Cuthbertson 16th Oct 2021
The fact I have used Stibbards for the third time in less than two years says it all. They ensure everything runs smoothly and are quick to respond to questions. I wouldn’t use anyone else.
Lee Marston replied
Thank you for putting your trust in us once again and for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 James Garnier 12th Oct 2021
Sue was very good and made the whole process of dealing with the arrangements and funeral from Australia easy.
Lee Marston replied
Thank you James for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported.
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5 Simone Dann 10th Oct 2021
Wonderful service all the way through. The ladies and gentlemen of Stibbards were wonderful. Can’t praise them enough. They made a heartbreaking time as easy as it can ever be. Thank you Stibbards
Lee Marston replied
Dear Simone, we are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated -
5 John Burton 4th Oct 2021
At every stage the staff were helpful, sympathetic, and kind. On the day the director ran the operation very smoothly, nothing was too much trouble and his positive attitude was very welcome.
Lee Marston replied
Thank you for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. -
5 Karen Meyer 4th Oct 2021
Couldn’t have asked for better.
Louise is absolutely lovely. Thank youLee Marston replied
we are so pleased Louise been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated.