S. Stibbards & Sons
Main home: S. Stibbards & Sons, Hadleigh
1377 reviews
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5 Alex Lowrey 12th Apr 2021
Possibly one of the best!
They are very professional, caring and respectful also very helpful and nothing is too much trouble. They all take their jobs seriously!
Thank you very much!!Lee Marston replied
thank you for your kind words, I will ensure they are shared with all concerned. we are always here to help in anyway we can, we are so pleased have been able to look after and support you at this difficult time.
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5 Jacqueline Smith 13th Apr 2021
All aspects of administration for the funeral (cremation) were dealt with promptly, efficiently and yet with a friendly and professional way. On the day itself Daniel the conductor was the epitome of calm and reassurance yet under stated-perfect.
Lee Marston replied
We are so pleased, that Daniel and the rest of the team were able to provide a fitting farewell for Smut and you as a family were well looked after. -
5 Lorraine Cuthbertson 13th Apr 2021
Stibbards couldn’t have done any more for us. They took care of my dad when he passed and had absolutely no hesitation in using Stibbards when mum left us so soon after.
Lee Marston replied
Thank you for putting your trust in us once again we are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated -
5 Denise Hoy 14th Apr 2021
Very professional, very courteous . Dealt with everything very efficiently during a very difficult time.
The family were very happy with their services.
ThankyouLee Marston replied
thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time -
5 Susan Elliott 16th Apr 2021
The staff at Stibbards have helped us and liased with the clergy at every step of the way. They have been a terrific support. Especially Maria, Stuart, Scott and Lisa.
Lee Marston replied
thank you Susan for your kind words, I will ensure they are shared with all concerned -
3 Nick Almond 16th Apr 2021
They are a very friendly team of people when you speak to any of them, and the reason I have only given 3 starts is because there were a few items that took a couple of phone calls to rectify amendments. Example I called to ask for the ashes to be left at the crematorium which was a change to original plan but the message never made it through to right people. This sort of thing happened 3 or 4 times during the period of dealing with my mothers funeral. During this period you don’t want to have to chase people.
Martin Stibbards replied
Dear Nick, thank you for your honest and thoughtful feedback and taking the time to speak to me personally on the telephone. I am pleased that overall the arrangements were to your satisfaction but am sorry that our communication to you was not to your expectations. I have taken your comments on board and will use them to positively improve our service in the future. We always appreciate the opportunity to improve our services and this can only happen if we listen to our clients. Warm regards, Martin Stibbards -
5 James White 11th Apr 2021
Extremely professional service. Being a 35 year old man I didn't have a clue what to do, they guided me through the whole process and helped me to give my father the best possible send off he deserved in these tough times.
Martin Stibbards replied
Dear James, thank you for taking the time to comment on our service to you, I am so pleased that Dad's funeral was the tribute to his life that you planned. Kind regards, Martin Stibbards -
5 Mark & Pam Pettigrew 20th Mar 2021
I can not fault the care & attention given to me & my family, so professional in every aspect. Pam Pettigrew
Martin Stibbards replied
Dear Pam, it was such an honor for us to look after Mark's arrangements and the day was a wonderful tribute to his life, we wish you and the family well for the future, warm regards, Martin -
5 Elaine Riley 20th Mar 2021
Went above and beyond to make sure everything went so smoothly on the day and couldn't do enough for us leading up to the funeral . Made us feel really welcome and even to bringing the flowers back to our home for us.
Martin Stibbards replied
Dear Elaine, thank you for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. Kindest regards, Martin Stibbards -
5 Karen Shanahan 21st Mar 2021
From first phone call through to the Service we felt completely guided by Debbie Eade at the Leigh-on-Sea branch. The day went faultlessly and Scott had such patience with us and displayed much professionalism. We could not have got through this time without your guidance and sensitivity. We cannot recommend you or thank you enough.
Martin Stibbards replied
Dear Karen, thank you for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that Scott and Debbie looked after you with such great care. Kindest regards, Martin Stibbards -
5 Jill Fitzgerald 24th Mar 2021
David Brittney at the Stibbards Shoebury office was extremely kind and helpful and on the day everything went smoothly. We did a route from the house via all the clubs my husband was involved in and it was so wonderful that Lee got out and walked at every three, giving us time to see all the people who'd come out to pay their respects to my husband and time for the family to reflect. I felt very safe and comforted in Lee's hands. Thank you.
Martin Stibbards replied
Dear Jill, thank you for allowing us to be involved in providing Gary with such a special tribute to his life. I am so pleased that David and Lee looked after you so well and hope that all those who came out to pay their respects to Gary gave you immense support at such a difficult time. Kindest regards, Martin Stibbards -
5 Karen Dean 25th Mar 2021
very helpful kind and efficient
Martin Stibbards replied
Dear Karen, we are pleased that our service to you was so helpful at your time of need, kind regards, Martin Stibbards -
5 Simon Rosenthal 26th Mar 2021
The team at Stibbards were very attentive and caring. The whole service offered was excellent and made what is a very tough experience a lot easier
Martin Stibbards replied
Dear Mark, we are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated, kind regards, Martin Stibbards -
5 David Clark 26th Mar 2021
Amazing service from start to finish. Such kind and professional people.
Martin Stibbards replied
Dear David, thank you for allowing us to look after Margaret, it was lovely to meet with you again although we wish the circumstances could have been happier, we wish you and your family all the best for the future. Warm regards, Martin Stibbards -
5 Tracey Martin 27th Mar 2021
We would like to thank you for your professionalism kindness and support at such a difficult time for us
Martin Stibbards replied
Dear Tracey, thank you for taking the time to express your gratitude, we appreciate your kind words. Many thanks, Martin Stibbards -
5 Christine Shaw 28th Mar 2021
From the start to finish Louise in the Hockley Office guided me through the process efficiently. Every detail was dealt with promptly and compassionately. On the day the funeral director and support staff handled the funeral with compassion and dignity. Stibbards were professional , supportive and compassionate at a very sressful and emotional time . Thank you
Martin Stibbards replied
Dear Christine, thank you for your kind words regarding Louise, and the care and support that you received during the arrangements for George, we appreciate you taking the time to pass on your thanks. Kindest regards, Martin Stibbards -
5 Andrew Carpenter 29th Mar 2021
Courteous, respectful and very helpful. Always replied to any concern that I had either by email or phone. The funeral service was carried out with care and dignity.
Martin Stibbards replied
Dear Andrew, thank you for your kind words I am so pleased that all was as you would have wished, grateful thanks, Martin Stibbards -
5 Debbie Stevens 29th Mar 2021
Very friendly, considerate and understanding. Anything we asked for was no trouble at all to them. Everything we very smooth. I would definitely recommend them
Martin Stibbards replied
Dear Debbie, thank you for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received, kindest regards, Martin Stibbards -
5 Susan Smyth 2nd Apr 2021
Thank you very much for organising a dignified and fitting funeral for Ciaran. We found Stibbards to be both professional and helpful.
Kate was most attentive and sensitive to our needs, as was the reverend Yvette.
The Smyth family.Martin Stibbards replied
Dear Susan, I am so pleased, that Kate and the rest of the team were able to provide a fitting farewell for Ciaran and you as a family were well looked after. Kindest regards, Martin Stibbards -
5 David Large 5th Apr 2021
Stibbards, were very professional and caring on the day, everything was as good as you would have hoped for on a sad day. All members of staff were polite, respectful and more, especially the conductor Scott and the organiser David. Thank you
Martin Stibbards replied
Dear David, thank you for your kind words regarding Scott and David, I know that they take great pride in the care they give to our families and your comments endorse their great work. Kindest regards, Martin Stibbards -
5 Jackie Pemberton 5th Apr 2021
Our experience with S.Stibbards was a very positive one. David and the support staff were very good and efficient prior to the funeral day and afterwards too. Scott and his team made sure everything ran smoothly on the day and made us feel very comfortable. We didn't feel rushed at any point.
Thankyou all for your kindness and support.Martin Stibbards replied
Dear Jackie, thank you for taking the time to comment on the service we provided to you and in particular your kind words for David and Scott. I know that they will be thankful to have looked after you and your family so well. Kindest regards, Martin Stibbards -
5 Margaret Wise 5th Apr 2021
Stibbards are amazing. Sympathetic, understanding my needs & first class funeral directors.I couldn’t have chosen anywhere better. Debbie was so helpful & friendly. Exactly what you need after such an awful time. I highly recommend Stibbards. Thank you again for all you help.
Martin Stibbards replied
Dear Margaret, thanks you for putting your faith in us and we are so pleased that everything was as you would have wished. Your recommendation is greatly appreciated. Kind regards, Martin Stibbards -
5 Neil Bartholomew 10th Apr 2021
Fantastic service. Professional and incredibly organised, but at the same time courteous, friendly and fully understanding and sympathetic to the family’s emotions and needs.
I know it’s not something people would necessarily think about beforehand but I would highly recommend their services.Martin Stibbards replied
Dear Neil
Thank you for your kind recommendation and expressions of gratitude. We are so pleased to have cared for you and the family as you would have wished.
Kindest regards, Martin Stibbards -
5 Lorraine Robinson 10th Apr 2021
Wonderful service and support - thank you
Martin Stibbards replied
Dear Lorraine
Thank you for taking the time to express your gratitude.
Kind regards, Martin Stibbards -
5 Jo Evans 11th Apr 2021
We received a very caring, professional and efficient service from Stibbards. Kate was especially helpful and very compassionate, she is a credit to Stibbards.
On the day everything went smoothly and was exactly as requested.
This is the second time we have used Stibbards and we would definitely use them again if the need arose.Martin Stibbards replied
Dear Jo, thank you for your kind words and the continued support of our family company, we are so pleased that the arrangements were as you wished and Kate looked after you so well.
Kind regards, Martin Stibbards