A.W. Lymn is a family-run funeral director firm serving bereaved families from Arnold, Calverton, Woodthorpe and other communities around the Nottingham area.
Latest Verified Reviews
Kim Skelton8th Jun 2020
Due to the current circumstances with COVID-19, we were not allowed more than 15 family members to attend my father's funeral. But this was no fault of theirs as there is only so much they can do under the current restrictions.
Everybody I have spoken to at A.W Lymns of Arnold have been very sympathetic and very professional in their manner. All of the arrangements had to be done by telephone or email but Ellie was always available to offer her support and understanding.
The tribute read by Keith Brown got my father just right, everyone has said how wonderful it was and how they believed that Keith himself knew my father.
Thank you so much for your excellent service you provided to me and my family.
Hilary Webster6th Jun 2020
The family of Edward Hind would like to pass on their most grateful thanks for the beautiful and caring send off.Such professionalism at all times. I would like to pass my sincere thanks to Julie who showed such compassion to our family on the day of Dad,s funeral.
I would also like to thank Ellie and Beryl for all their help and support throughout this very difficult time.
Kind regards
Hilary and the family of Edward Hind
St. Albans House, situated in Arnold, was opened in 1996 by Alison Maddaford, the president of the National Association of Funeral Directors at the time, and extended during late 2012. It is now run by Russell Kemp who has a very good knowledge of Arnold’s people, ministers, churches and customs. Russell gained his Diploma qualification with the National Association of Funeral Directors and is assisted by our funeral arranger Jessica Raynor. Beryl Spencer and Jodie Ruth are the receptionists / administrators.
A.W. Lymn's Arnold branch features a parking area, reception, two private reception rooms, two visitation rooms and also a visitation suite with an adjoining room where the family can spend time in private. There are also cold room facilities and a small memorial showroom.
Russell, Jessica, Beryl and Jodie will be more than pleased to offer any assistance you require, whether this is ’at need’, or simply an enquiry for the future. The funeral home is open from 9 am to 5 pm Monday to Friday, and 9 am to 12:30 pm on Saturday. All A.W. Lymn funeral homes are also open at any time by appointment and the telephone line is available every day of the week, 24 hours a day.
This branch covers all of Arnold and the surrounding areas including Calverton, Daybrook, Epperstone, Killisick, Lambley, Lowdham, Oxton, Redhill, Woodthorpe and beyond.
A.W. Lymn The Family Funeral Service is managed by Nigel, Matthew and Jackie Lymn Rose, who are keeping the family tradition in providing the best service for bereaved families since 1907.
Due to the current circumstances with COVID-19, we were not allowed more than 15 family members to attend my father's funeral. But this was no fault of theirs as there is only so much they can do under the current restrictions.
Everybody I have spoken to at A.W Lymns of Arnold have been very sympathetic and very professional in their manner. All of the arrangements had to be done by telephone or email but Ellie was always available to offer her support and understanding.
The tribute read by Keith Brown got my father just right, everyone has said how wonderful it was and how they believed that Keith himself knew my father.
Thank you so much for your excellent service you provided to me and my family.
Chloe Lymn Rose replied
Thank you for taking the time to leave this kind and balanced review of the limited service we were able to provide as a result of the measure implemented by Government. We are glad that desipte this Ellie was always available to offer support and understanding, and that all the team at Arnold were professional and sympathetic. Thank you.
5Hilary Webster6th Jun 2020
The family of Edward Hind would like to pass on their most grateful thanks for the beautiful and caring send off.Such professionalism at all times. I would like to pass my sincere thanks to Julie who showed such compassion to our family on the day of Dad,s funeral.
I would also like to thank Ellie and Beryl for all their help and support throughout this very difficult time.
Kind regards
Hilary and the family of Edward Hind
Chloe Lymn Rose replied
We are pleased to hear that the team at Arnold helped you create a beautiful and caring send off for Edward and I have passed your kind words onto all involved. Thank you.
4Jeremy Morley5th Jun 2020
A very professional and efficient service
Chloe Lymn Rose replied
We are glad that the team at Arnold were professional and efficient throughout but would welcome any feedback that yoyu might have to improve our service to 5*. Thank you.
5Dawn Greensmith2nd Jun 2020
A. W. LYMN of Arnold organised the funeral of my father, they did everything that was asked of them, especially Ellie who helped me with everything she listened to what we wanted and nothing was to much trouble right down to haveing a Scottish bagpipe player playing at the funeral, they were all very kind and considerate snd I can't thank them enough for everything they did
Chloe Lymn Rose replied
We are pleased that the kind and caring service and guidance given by Ellie and the rest of her team helped you organise a fitting service for your father including having a piper play. Thank you.
5Tracey Allen1st Jun 2020
Thanks for everything. It all went very smoothly
Chloe Lymn Rose replied
Thank you for taking the time to leave this positive review.
4Liz Lowe27th May 2020
Lymns were very professional and also caring during these especially difficult times .
Chloe Lymn Rose replied
Thank you for your kind words about the service provided by the team at Arnold, we are only sorry that the current pandemic meant that restrictions were in place.
5Graham Ashwell26th May 2020
Outstanding service, very helpful with every aspect of arrangements.
Nigel Lymn Rose replied
I was very sorry That Mrs Ashwell died but felt privileged that our family company was selected to provide the funeral. It is very difficult in these times with the Covid 19 pandemic and the restrictions that are placed on numbers attending the ceremony. Nonetheless there was a lovely âwarmâ feeling at the ceremony and the sun was shining which helped to slightly lighten the sad occasion. Nigel
5Teresa Nicholson25th May 2020
Very professional, efficient and caring. Thank you.
Chloe Lymn Rose replied
We are glad that our team were both professional and caring and they join me in thanking you for your kind words.
5Howard Marshall24th May 2020
A.W. Lymn under the difficult circumstances of the current Covid-19 restrictions gave very good and sympathetic funeral service. It could not have been handled better.
Chloe Lymn Rose replied
We are glad that things were handled well during this difficult time and that you pleased will all the team at Arnold did for you. Thank you.
5Jane Gaunt17th May 2020
Mum's funeral was just as she would have wanted. Sadly at this strange time only a handful of us were able to attend but the other members of the family were able to view online. Lymns treated the whole event with dignity and compassion. I was guided through the process step by step by your staff. Their comforting words helped me through it.
Chloe Lymn Rose replied
We are glad that the care and comfort given by the team at Arnold helped you through this difficult time and that by webcasting the service other members of the family were able to feel part of the funeral. Thank you.
5Jenny Hayden16th May 2020
Thank you for your sensitive and efficient organisation of my mum's funeral whilst we are in lockdown. The webcast was brilliant, enabling many family and friends from around the world to join us in celebrating mum's long life.
Chloe Lymn Rose replied
We are really pleased that the webcasting of the service allowed those who were unable to join the service in person feel a part of it. Thank you also for your kind words about the efficiency and sensitivity shown by the team at Arnold.
5Ann Collins3rd May 2020
Ellie who I dealt with was very professional and always helpful. The funeral itself went completely to plan and Jackie managed everything beautifully . So all in all I was extremely satisfied by how things were managed considering the circumstances we were all having to work with.
Chloe Lymn Rose replied
We are pleased that you were extremely satisfied with all that Ellie and Jackie did for your during these unusual times and are glad that everything went completely to plan.
5Peter McLaughlin1st May 2020
An extremely professional approach, guided me through the burial process, organised protocol with cemetery and borough council.Prompt dignified internment.
Family extremely pleased with service received.
Chloe Lymn Rose replied
Thank you for your kind words, we are glad that our professional support and guidance helped you during this difficult time.
5Philip Evans28th Apr 2020
With what’s going on around us and in the world today. The service we received via various telephone calls right up to ,during and after the day of my mum’s funeral has been excellent and words to us from the team have been very comforting and reassuring. The service was as professional as it could be under the circumstances we are all in at the moment.
First class.
Chloe Lymn Rose replied
We are glad that our team at Arnold have offered comfort and reassurance throughout this sad time and they join me in thanking you for your kind review.
5Craig Dyson-Unwin26th Apr 2020
This is the second time I have used them for my mums and dads funeral they have always provided an excellent service , always in hand to help , and an excellent service at the crematorium provided by lymns , thank you
Chloe Lymn Rose replied
We are pleased that the team at Arnold have once again given excellent service and they join me in thanking you for your kind words.
5Audrey Graham25th Apr 2020
We are so grateful to A W Lymn for arranging my father’s funeral as sensitively and smoothly as they did. They turned what could have been a painful memory into a truly beautiful memory, even more beautiful than my mother or myself had imagined. Even our neighbours who were watching have commented on how beautiful and peaceful it was. Thank you once again.
Chloe Lymn Rose replied
We are really grateful to you for taking the time to leave this wonderful review and are pleased that we were able to help you create a beautiful memory rather than the painful one it could have been. Thank you.
5Elna Inger24th Apr 2020
Everything about the funeral was handled with great sensitivity and care .
Under unimaginable circumstances nothing was too much trouble.
Chloe Lymn Rose replied
Thank you for your kind words, we are gald that you were treated with great care and sensitivity.
3Elaine Wilkinson20th Apr 2020
The family feel that for the service’s provided on this occasion the cost was on the high side. We were disappointed that the funeral director didn’t walk in front of the hearse at the house as is a tradition for most. The family felt it would have been better if the van the director was using on this occasion had not been in front of the cortège but following it. Lastly they felt a bit rushed at this sad time.
Nigel Lymn Rose replied
We are very sorry that at this sad time you felt certain parts of the service provided by our family company were lacking, for that I apologise. During this pandemic we have reduced our professional fee and unfortunately, in order to self distance and protect our staff, we cannot send two members of staff to travel in one vehicle. On this occasion I accept the funeral director probably made a poor call by parking his transport immediately outside the house rather than a little way down the road to enable him to page the funeral away from your home address. He does however inform me that he went ahead of the hearse to the cemetery, parked, and walked in front of the hearse a considerable distance to the graveside. He is also very sorry that you found the funeral a bit rushed. As you had specified that you did not require a Celebrant or a Minister of Religion to take the service our funeral director Russell, provided a short service of committal and read a poem in memory of Winifred which would ordinarily not have been his responsibility. Once again I am so sorry that due to government guidance the number of people allowed at the funeral had to be so restricted.
5David Spence15th Apr 2020
Very well organised under the present circumstances
Chloe Lymn Rose replied
Thnak you for your positive review, we are glad that everything was very well organised.
4Fiona Daws8th Apr 2020
In exceptionally difficult times staff maintained their care, compassion and professionalism. Thank you x
Chloe Lymn Rose replied
We are sorry that due to the current COVID-19 restrictions in relation to funerals that we were unable to provide our usual 5* service but are glad that the team at Arnold treated you with compassion, care and professionalism throughout. Thank you.
4Heather Edwards6th Apr 2020
Was very disappointed when visiting my mum in the chapel of rest. Her hair had not been done and she was dressed incorrectly. This was upsetting as mum hair a clothes were part of who she was. Also she was laid on her side. On the day they were very good considering we could only have burial due to virus. I have used Lymns in the past but might try elsewhere in the future as I was so upset about mum's appearance .
Nigel Lymn Rose replied
I am very sorry that you were disappointed with the presentation of your mum when you visited her at our funeral home. It is extremely difficult for us to always style the hair in the way that someone did in life, even if we are presented with a photograph. It is such a shame when this happens as inevitably, when someone is seen in their coffin, they are not animated in the way that they had always been and therefore slight differences in the make-up and hair are more noticeable than they otherwise would have been. I am only grateful that everything was perfect on the day of the funeral and do hope that over time you will be able to remember this rather than your last visit to see mum. Thank you and again I apologise.
5Andrea Shea4th Apr 2020
Caring, compassionate and professional service from the initial contact right through until the funeral and afterwards.
Chloe Lymn Rose replied
Thank you for accommodating so many changes created by the current pandemic, your kindness and understanding at a personally difficult time was much appreciated. Jackie Lymn Rose.
5Audrey Heaselden15th Mar 2020
We were so pleased with the friendly , compassionate and professional service , Thankyou . Particular Thankyou to Russell who helped us arrange the funeral and who we saw on the day and also to Beryl on reception. We had lots of comments from people saying what a lovely service it was . Positive comments about how nice the room and surroundings were, and especially the flowers which were absolutely beautiful . It was also a lovely touch , we thought , how the list of mourners and the comments cards were given to mum in a lovely folder inside a lovely box .
Thankyou again to all concerned
Audrey Heaselden and Mandy Thompson
Chloe Lymn Rose replied
We are pleased to read your lovely comments, particularly in regards to Russell and Beryl, and are glad that others in attendance also commented on how lovely the service was. Thank you for taking the time to leave this kind review.
5Philip Brown14th Mar 2020
So mindful and caring a fantastic service thank you.
Chloe Lymn Rose replied
Thank you for your kind words, we are glad that you were pleased with everything the team at Arnold did for you.
5Samantha Weiss13th Mar 2020
The family would like to thank Lymn's and in particular Russ for his professionalism and respectfulness and the dignity that he gave to my father on the day of the funeral and burial. Lymn's were exceptional at organising the collection of my mother from hospital in a wheelchair in their designated wheelchair friendly vehicle so that she could attend the funeral and made the planning and organising of the funeral and my mothers attendance very easy and straightforward. They were very friendly and approachable and I would highly recommend them.
Chloe Lymn Rose replied
Russ joins me in thanking you for taking the time to leave this very kind and detailed review of the service he provided. We are glad that the provision of the wheelchair adapted vehicle meant that your Mother was able to attend the funeral from the hospital.
Due to the current circumstances with COVID-19, we were not allowed more than 15 family members to attend my father's funeral. But this was no fault of theirs as there is only so much they can do under the current restrictions.
Everybody I have spoken to at A.W Lymns of Arnold have been very sympathetic and very professional in their manner. All of the arrangements had to be done by telephone or email but Ellie was always available to offer her support and understanding.
The tribute read by Keith Brown got my father just right, everyone has said how wonderful it was and how they believed that Keith himself knew my father.
Thank you so much for your excellent service you provided to me and my family.
Hilary Webster6th Jun 2020
The family of Edward Hind would like to pass on their most grateful thanks for the beautiful and caring send off.Such professionalism at all times. I would like to pass my sincere thanks to Julie who showed such compassion to our family on the day of Dad,s funeral.
I would also like to thank Ellie and Beryl for all their help and support throughout this very difficult time.
Kind regards
Hilary and the family of Edward Hind
