Jonathan Terry Independent Funeral Directors, Peartree Avenue

5 Victoria Hatton 18th Jan 2022

We as a family would just like to say a huge thank you for everything the team at Jonathan Terry have done for us during a very difficult and emotional time.   We (and my husband) have been given the upmost respect and kept informed as to what was happening/would happen at all times and the funeral went without any problems.   Jonathan has also been very patient in allowing us the time to decide what we would like to do next to conclude this sad chapter in our lives.      

2 Sandy Clothier 18th Jan 2022

I feel there are options which should be discussed at the time of planning. For example -
Our party were let out of car and not directed to entrance, leaving us to mingle with those waiting in car park. I am told this could have been stipulated at time of planning. I did ask for my son and daughter to join us at the car/entrance and this was not done.
Also we were not asked whether we wished for guests to be directed out of the chapel before the family at the end of the service. I am told this could have been requested. 
I had to ask for flowers to be returned to florist asap - message was not received, even though florist put a sign on wreath with request. However, this was quickly addressed by Ben. 
Celebrant gave wrong date of death for my mother. 
I feel it would also be helpful if information could be given at time of planning regarding seat layout, i.e. how many seats each side on front row. This would enable people to agree where they would sit and families could plan to sit together, rather than scramble once inside the chapel. 

5 Melissa Connolly 16th Jan 2022

Listened the everything we asked for. Multiple visits to the chapel of rest on short notice and requests. On the day, excellent communication throughout, professional as always. We as a family, thank everyone at JT. 

5 Jean Moore 10th Jan 2022

I was very satisfied with the service you gave to my family. I will certainly recommend your business to another. Thank you.
                                                                                               Mrs Jean Moore

5 Mary Hayes 29th Dec 2021

We could not recommend Jonathan Terry highly enough when making the final arrangements for Mum's funeral. We would especially like to thank Ben and Trisha for their professionalism, kindness and compassion which made such a difficult time more bearable. Thank you

5 Sue Ballard 20th Dec 2021

Dear team,

Your services and staff from start to finish were excellent.
Very professional and helpful, made arrangements easy and straight forward.
Massive thank you to each and every one of you you all do a fantastic job.
Kind regards 
Sue Ballard

5 Mrs Thompson 17th Dec 2021

From initial call through to the after service communication they held our hand and supported us through the whole process. It was genuinely appreciated during this difficult time by the whole family. 

5 Robert Byrne 13th Dec 2021

The funeral service was all we hoped for, from leaving the house to arriving at the wake. Matthew Smith the Minister conducted the service with great care and made it very personal. It was all Pearl would have wanted.

5 Amy Dall 8th Dec 2021

A very professional, compassionate and friendly service. Above and beyond, when ensuring that everything would be ready in time. A personal thank you to Tracey.

5 Trevor Silvertorn 8th Dec 2021

Very helpful and caring company. Excellent service would recommend them to anyone.

5 Shellie Dudley-Hunter 6th Dec 2021

I cannot thank Jonathan Terry Funeral Directors enough. I had no experience of how to arrange a funeral and nor did I expect to have to do this at my age. The whole team were amazing and were able to guide me through the whole process. They are extremely compassionate and you gain a huge support group when dealing with the grief of losing a family member. Nothing is to much trouble for them and they ensure everything is perfect. A heartfelt special thanks to Tracey, Trish and especially Matthew who are all an absolute credit to the company. The whole day was perfect from start to finish and is a memory myself and my two young children will cherish forever. Please put your trust in them they are truly exceptional. 

5 Claire Eyre 6th Dec 2021

Losing my dad so suddenly, it was a massive shock. From the very first phone call I made to Jonathan Terry you put me at ease, kind and caring from the onset. Ben was exceptional with my mum, patient and kind. Everyone I talked to from the first phone call, through to the Order of Service, Tribute photo's and arranging a new burial site were professional and understanding. As a family, we cannot thank you enough for the quality of care and respect my dad was given. The funeral service was beautiful, we felt totally looked after throughout. Thank you each and everyone one of you at Jonathan Terry for your exceptional service.

5 Jacqueline Bushrod 5th Dec 2021

We have received a very discreet and thoughtful service at a very difficult time. Our wishes were fulfilled with attention to detail. A big thank you to everyone.

5 Paul & Jay Hayward-Stickland 3rd Dec 2021

An amazing team who looked after absolutely everything for us helping the day run very smoothly 
A definite recommendation 
Brilliant service overall 

5 Brian Silverthorn 30th Nov 2021

A Great Team. They did everything professionally and with care . Thank you 

5 Carolyn and Graham Campbell 24th Nov 2021

I am so grateful to Jonathan Terry and his team for all their help and support during a very difficult time.  Everyone was polite, efficient and courteous at all times but above all everyone was so kind.  Thank you so much

5 Michelle Remnant 23rd Nov 2021

Couldnt of askedfor anymore for what they done for my mum lovely and beautiful

5 Catherine Sertin 22nd Nov 2021

I would recommend this funeral directors - they were caring, respectful, compassionate and lovely people.  They treated my Dad with the upmost respect. 

5 Jenny Warner 16th Nov 2021

Jonathan Terry were very professional and I felt very confident they would organise my dear mums funeral.
They didn’t let me down.
Thank you.

5 Darren Lillywhite 14th Nov 2021

Such an amazing service 

5 Nikki Miles 13th Nov 2021

We have been so well looked after by Jonathan and his team. It felt like my dad was being looked after by a member of the family. We are all incredibly grateful for the support and kindness they have shown us and you couldn’t be in better hands at such a difficult time. 

5 Edwin Brian Green 12th Nov 2021

Your service was excellent . from the pick up point to the end of the service was top class. the attendants (drivers and polebearers ) were polite and caring which my family and Julies were put very much at ease. I hope it doesn't happen but if needbe I would chose yourselves again . I will thank my daughter (Flowers at Joanne) for recomending you.

5 Kirsty Young 9th Nov 2021

Compassionate, kind and professional throughout, instilling confidence from the first moment we spoke. Jonathan dealt with the details with a perfect blend of efficiency without haste, exactly the right approach for my mum. We much appreciated the phone calls to check we were all OK and ready for the day, and the follow-up call afterwards. On the day, the team were smart, polite and looked out for us all. Would recommend in a heartbeat. 

5 William Bunce 8th Nov 2021

I felt supported, guided and held throughout a difficult time. Jonathan Terry are sensitive and empathetic providing gentle nudges to ensure all plans stayed on track. I felt in very safe hands and cannot recommend them highly enough.
Thank you so much to the whole Jonathan Terry Team x

5 Paul Roberts 7th Nov 2021

Thank you for all you're help xxxxx