AJ Coggles Family Funeral Directors
Main home: A.J Coggles, King's Lynn
723 reviews
-
5 Emma Thorne 25th May 2025
AJ Coggles are very professional but also friendly. Nothing is too much trouble and answered my endless questions promptly.
They understood my needs and offered alternatives that suited me and my family better.
Would highly recommend them. -
5 David Malkin 23rd May 2025
They could not have been more helpful, the staff are brilliant. They arranged the service exactly as requested. On the day of the funeral David could not have done more or have been more helpful. Thank you Coggles you did my wife proud.
David Malkin -
5 Peter Cox 20th May 2025
Having used Coggles twice previously, we knew that the funeral would be well organised, and it was.
A special thank you to Lynn who helped us plan the funeral, and David for his help ar the funeral.I would highly recommend them. -
5 Joyce Day 19th May 2025
Coggles treated us in a kind, helpful, and respectful manner at all times. Ever ready to answer any questions.
We couldn't wish for a better service in all respects. Our sincere thanks for everything at this difficult time. -
5 Jeannette Morris 19th May 2025
My mum would have loved the service we received from everyone at AJ Coggles.
From the first phone call to inform them of her death, the guidance they gave prior to the funeral, the day itself and the notification that her ashes “had returned to them” everyone has been so helpful, friendly and respectful.
They made the whole family feel as if mum was their priority, not just “another job”, their empathy made a difficult time as easy and smooth as it could possibly be. -
5 Mark Brister 19th May 2025
They were very attentive, kind and professional and I would happily recommend them
-
5 Jayne Summers 19th May 2025
I've never been through something like this before, but we was helped all the way, couldn't have asked for better
-
2 Susan Pogmore 8th May 2025
Having used Coggles in the past, we were shocked to find that the level of service we experienced fell far short of our previous experiences. Communication was very poor indeed, and generally instigated by ourselves. Despite repeated requests, information was scant, explanations being given reluctantly and, as it turned out, often incorrectly. Being told that the insurance policy had been explained to the deceased on purchase was particularly inappropriate, as was being asked for this review two weeks before the funeral. It took almost two days to get a telephone response to an urgent matter, with the phones being transferred to different branches than the one dialled, and the answerphone message stating that I needed to phone back in office hours when I was actually doing that.
The staff at Wisbech and Hunstanton were pleasant, helpful and better informed than those were should have been dealing with. The one saving grace was that Steve, who attended the service, was excellent.A.J Coggles replied
Thank you for taking the time to leave your feedback. I’m genuinely sorry to see that your experience led to a two-star review, as we always strive to offer the highest level of care and support to the families we serve.
I hope you’ve had a chance to read some of our other reviews, which reflect the standard of service we usually provide. That said, your experience matters greatly to us, and I will be looking into the concerns you’ve raised to ensure we continue improving for future families.
Pleased you was happy with our other branch to try and assist you .
Regarding the timing of the review request: it is generated automatically by our funeral software. Since the cremation service occurred before the memorial and internment, the request was sent out earlier than expected — and I truly apologize for any confusion or upset this may have caused.
I’m very pleased to hear that Steve was able to support you with care and compassion during this time. I will be sure to pass on your kind words to him
My sincere kind regards David -
5 Elizabeth Carrighan 6th May 2025
The whole team could not have done more for us at this very sad time. Megan helped us plan my father’s funeral with empathy and care. David and his team made sure that the day ran smoothly. They exceeded all expectations.
-
5 Dawn Pammenter 5th May 2025
Excellent from start to finish, the staff were all amazing and Nikki was so caring when dealing with us, nothing was too much trouble. Cannot recommend them highly enough
-
5 David Haw 4th May 2025
We were treated with care and respect throughout the whole process from the beginning to the funeral.
Coggles are caring and professional people.
I highly recommend their services. -
5 Vivienne Scott 3rd May 2025
Everything was very easy to arrange with plenty of sympathetic help throughout.
The Celebrant was excellent and did an amazing job. All friends and relatives were very impressed with the occasion. -
5 Gerard Williams 3rd May 2025
Excellent service thanks
-
5 Vanessa Ellis 2nd May 2025
From the initial phone call to the funeral service I found Lynne to be very knowledgeable, sensitive and compassionate. The right balance of communication and allowing the family time to process all the things we needed to do
-
5 Leanne Ablett 28th Apr 2025
I can not praise the team at a j Coggles enough I have never planned a funeral before but Claire and the team made everything so easy and stress free nothing was ever a problem they made us feel so comfortable and treated not only us but our loved one with so much respect it honestly was a beautiful journey at a very sad time
-
5 Peter Eagling 28th Apr 2025
The staff and service was very efficient and professional, from the first meeting with Nikki through to David at the ceremony.
-
5 Julie Atkins 28th Apr 2025
Megan and the rest of the staff at A J Coggles in King's Lynn were amazing. Nothing was too much trouble, and they went above and beyond to make sure our dad's funeral was just the way we had planned and requested. Their kind, considerate, friendly, and helpful service was very much appreciated at this difficult time. I would have no hesitation in recommending their services.
-
5 Lesley Varney 25th Apr 2025
The ladies at coggles Sam, Claire & Sarah are fantastic in their job roles. My dad was also at coggles Wisbech. From the moment we walked in until the actual service, we couldn't have asked for a better funeral directors. They not only looked after our mum & Dad but they looked after us as a family too. Everything we asked for, we got. Every attention to detail was provided. Which made our sad time easier.
-
5 Carole Barnard 22nd Apr 2025
Everything was well organised and went very well. Sam and Clare are very efficient, kind and caring, nothing was too much trouble for them. I left everything in their capable hands and had nothing to worry about, I am very grateful for that at such a sad time .
-
5 Jeffrey Cole 20th Apr 2025
A J Coggles were very well presented frim start to finish and the service we got was exceptional.
-
5 Jo-anne O'Neon 19th Apr 2025
I was very pleased with the service we received from Nicky she was very helpful and understanding and dealt with the care of my brother with sympathy and kindness. Nothing was to much trouble and always kept us informed with proceedings. Thank you
-
5 Kirsty Spiller 19th Apr 2025
I’m so happy with all the help and support provided by A.J coggles. They couldn’t have been more helpful. Always makes you feel welcome and comfortable.
-
5 Karoline Gebbett 15th Apr 2025
Great service. Have used them before and would highly recommend.
-
5 Martin Shaw 14th Apr 2025
Coggles were chatty very professional &respectful, thank you.
-
5 Simon Gant 13th Apr 2025
Exceptional service received. I would put my trust in AJ Coggles for any funeral requirements. The attention to detail shown to us by Claire when we talked through Dad's requests was unmatchable. She took care of everything we needed, from ordering the flowers direct from the florists to arranging the order of services to be printed and booking both the crematorium and celebrant, it certainly took some of the pressure off of my shoulders. Then on the day of the funeral, Sam led proceedings with such compassion, she made us feel relaxed and not rushed throughout the service.