5 Gordon Drew 27th Feb 2021

From start to finish our Funeral Director, Tracey, was fantastic. It's a trying time when someone so close dies, but Tracey's calm, professional manner took all the worry and stress of arranging a funeral away and enabled us to focus on what really mattered to the family. I would not hesitate to recommend Tracey and the Jackson Family Funeral Directors to anyone, it really is a 5 star service.

5 Bridget O'Meara 25th Feb 2021

Jackson Family Funerals are highly recommended by me. They are very approachable, nothing is too much trouble and every time I met with them I laughed, which was such a good tonic at a very sad time. My mum had a modern funeral which is just what she would have chosen, so thank you!

5 John Lampitt 23rd Feb 2021

Absolutely impeccable service. Thank you to Tracey , Jennie and all involved.  John and Mum 

5 Diane Beech 22nd Feb 2021

The Jackson family was great and very kind Diane Beech. Thank You

5 Denny Ellis 13th Feb 2021

When a loved one dies in these extraordinary times you need to feel supported and be able to trust the people who look after your loved one and have their best interests at heart. I can wholeheartedly say that the funeral director at Jackson's in Malvern, Tracy, went above and beyond to support me whilst organising Mum's cremation ceremony. Yes she is part of a team and those members of the team that I met were all very kind but it was Tracy who followed every fine detail through, who listened and gave great advice when we had to make hard decisions due to Lockdown. I highly recommend Tracy as a true professional but more than that she is that person who will go the extra distance and for that we are truly grateful.

5 Joanne England 1st Feb 2021

Tracey and the team, were amazing from start, to finish with my dads funeral Extremely professional and attentive with great attention to detail Would highly recommend to anyone who has lost a loved one

5 Trevor Loader 31st Jan 2021

Excellent service once again, after Jackson's handled my mother's funeral last year. Tracey & her team were professional throughout seeing that we were kept informed, supported & there to guide us through a diffcult time. Thanks again from all the family.

5 Matt Kent 18th Jan 2021

Really could not have asked for more. Tracey was fantastic from the very start making everything as smooth as possible. She listened and took on everything we requested to give our father the service he would have liked. They seemed to genuinely care for what we wanted. Would have no hesitation in recommending their services to anyone. Jenny the celebrate was also great, the poems and tribute that she put together were so touching.

5 Julie Heptinstall 12th Jan 2021

Jackson Family Funeral Directors gave me excellent service from start to finish. They were kind and considerate and answered all my questions quickly and efficiently, from the moment my father died. I would not hesitate to recommend them to anyone in need of organising a funeral.

5 David Lloyd-Roach 22nd Dec 2020

The service and support provided by Tracey and colleagues was excellent!  Tracey had provided exactly the same for us when my father passed away 3 years ago and so it was an obvious choice for us to choose her to look after my mother.  She and her colleagues guided us through the difficult time and were there whenever we needed them.  We could not ask for more. 

5 Mary Verdult 10th Dec 2020

We were very happy with the organisation of our mother's funeral. Jacksons were a model of tact and efficiency, helping us through a difficult time.

5 Elizabeth Cartwright 9th Dec 2020

I can thoroughly recommend Jackson’s Family Funerals. On meeting Tracey she immediately put us at our ease at  which for us was a very distressing time. Tracey went through everything with us and guided us through every step of the way. The Funeral was completely organised down to the very last detail by Jackson’s. I am very grateful to them for their first class service. 

5 Nigel Underhill 7th Dec 2020

Sensitive, and creative approach to our Mothers arrangements. Well done. And a special Thank you. From the Underhill family

5 Marcia Owen 2nd Nov 2020

They made everything so easy and were very professional but friendly. Thank you.

5 Ewan Holland 1st Nov 2020

Tracey and Simon delivered exactly what we asked of them . They listened carefully to our requests and assumed nothing. They responded to questions whether via telephone or email instantly. Tracey was an absolute delight to deal with. She had genuine compassion and respect. She created exactly the environment we sort on the day and was a reassuring presence being able to answer any last minute questions we may have posed.  I could highly highly recommend Jackson Family Funeral Directors, especially Tracey and Simon for their sympathetic handling of what is a very emotional matter.

5 Derek Davison 29th Oct 2020

Lovely caring staff made the whole experience easy to deal with and took the burden from my shoulders. I cant thank them enough.

5 Paula Malpas 28th Sep 2020

Tracey was absolutely amazing, she has made a very difficult time a lot easier and showed so much compassion 

5 Kellie Sparks 22nd Sep 2020

Tracey was fab! She supported all of us the whole way through and couldnt do enough to help us. She took part of the stress away from us and looked after our dad amazingly. She also did all she could to help keep the cost down. Wont meet a nicer lady. Thank you tracey xxxxxx

4 Peter Schmidt 14th Sep 2020

Only negative was the funeral car was traveling too fast, slower would have been more respectful and in keeping with the occasion.

5 Steve Webb 4th Sep 2020

Tracey and her team were wonderful and caring

5 June Pritchard-Griffiths 2nd Sep 2020

Thank you very much Tracey for all your attentiveness, I realy did appreciate it. June ?

5 Kris Box 25th Aug 2020

Tracey (at the Malvern Wells branch) made me feel at ease from the very first phone call. I've never arranged a funeral before so she guided us through every step of the way with no pressure to spend more money. Tracey is an extremely empathetic person who was so easy going and understanding at such a difficult time for my family and I; she always took the time to explain things whilst also making time for friendly chat. The team were friendly and presentable on the day of the ceremony. It was such a lovely send off for our Mum and I'm glad we chose a local independent company to arrange everything. They genuinely had our best interests at heart and treated our Mum with dignity and respect. Tracey really does love her job and went that extra mile to organise our Mum's final journey. Thank you so much

5 Rob Shail 19th Aug 2020

Highly recommended- Thank you Jackson Family Funeral Directors.

5 Nick Hibbs 8th Aug 2020

Excellent service. Friendly and compassionate.

5 Liz Burford 5th Aug 2020

Tracey and her team were helpful, understanding and supportive all the way through the process.