Jackson Family Funeral Directors, Malvern

69 reviews

Jackson Family Funeral Directors, Malvern, Worcestershire, funeral director in Worcestershire
COVID-19 measures: Please be aware that restrictions are in place. Please call the funeral home to discuss the specific measures that they are taking during this challenging time.
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24h
£1,234.56 estimate
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Independent funeral directors in Malvern serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Gordon Drew 27th Feb 2021

From start to finish our Funeral Director, Tracey, was fantastic. It's a trying time when someone so close dies, but Tracey's calm, professional manner took all the worry and stress of arranging a funeral away and enabled us to focus on what really mattered to the family. I would not hesitate to recommend Tracey and the Jackson Family Funeral Directors to anyone, it really is a 5 star service.

Bridget O'Meara 25th Feb 2021

Jackson Family Funerals are highly recommended by me. They are very approachable, nothing is too much trouble and every time I met with them I laughed, which was such a good tonic at a very sad time. My mum had a modern funeral which is just what she would have chosen, so thank you!

John Lampitt 23rd Feb 2021

Absolutely impeccable service. Thank you to Tracey , Jennie and all involved.  John and Mum 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
De Iys, Wells Rd
Malvern
Worcestershire
WR14 4JL

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. The 2019 winner of ‘Worcestershire’s Most Compassionate Funeral Director’ award, and the winner of SME Midlands Enterprise Awards for, ‘Worcestershire Funeral Director of the Year’ in 2018.

The quiet and peaceful nature of the Malvern funeral home ensures that you are allowed the peace you need to discuss funeral arrangements. The funeral home is formerly an antiques centre and it’s character creates a very homely feel. There is a small chapel on site, which can host intimate services for family and friends.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Gordon Drew 27th Feb 2021

    From start to finish our Funeral Director, Tracey, was fantastic. It's a trying time when someone so close dies, but Tracey's calm, professional manner took all the worry and stress of arranging a funeral away and enabled us to focus on what really mattered to the family. I would not hesitate to recommend Tracey and the Jackson Family Funeral Directors to anyone, it really is a 5 star service.

    Jackson Family replied
    Thank you Gordon, for your very kind words and recommendation, we take great pride in what we do and your kind feedback is very much appreciated by all of us. Best Wishes, Tracey
  • 5 Bridget O'Meara 25th Feb 2021

    Jackson Family Funerals are highly recommended by me. They are very approachable, nothing is too much trouble and every time I met with them I laughed, which was such a good tonic at a very sad time. My mum had a modern funeral which is just what she would have chosen, so thank you!

    Jackson Family replied
    Thank you Bridget for those kind words, its very much appreciated by us all. Best Wishes, Tracey
  • 5 John Lampitt 23rd Feb 2021

    Absolutely impeccable service. Thank you to Tracey , Jennie and all involved.  John and Mum 

    Jackson Family replied
    Thank you John, it was a privilege to have been able to help you at such a sad time. Best Wishes Tracey
  • 5 Diane Beech 22nd Feb 2021

    The Jackson family was great and very kind Diane Beech. Thank You

    Jackson Family replied
    Thank you Diane, I'm glad that we were able to assist you at such a sad time. Best wishes, Tracey
  • 5 Denny Ellis 13th Feb 2021

    When a loved one dies in these extraordinary times you need to feel supported and be able to trust the people who look after your loved one and have their best interests at heart. I can wholeheartedly say that the funeral director at Jackson's in Malvern, Tracy, went above and beyond to support me whilst organising Mum's cremation ceremony. Yes she is part of a team and those members of the team that I met were all very kind but it was Tracy who followed every fine detail through, who listened and gave great advice when we had to make hard decisions due to Lockdown. I highly recommend Tracy as a true professional but more than that she is that person who will go the extra distance and for that we are truly grateful.

    Jackson Family replied
    Thank you Denny for such lovely feedback, it is very much appreciated by me and all of the team. I'm glad that we were able to give you the support that you needed at such a distressing time. Best Wishes, Tracey
  • 5 Joanne England 1st Feb 2021

    Tracey and the team, were amazing from start, to finish with my dads funeral Extremely professional and attentive with great attention to detail Would highly recommend to anyone who has lost a loved one

    Matthew Jackson replied
    Thanks Joanne, your comments are greatly appreciated and I will make sure that they are passed on to the rest of the team. It was an honour for us to be able to look after your Dad at such a sad time for you all. Best Wishes, Tracey
  • 5 Trevor Loader 31st Jan 2021

    Excellent service once again, after Jackson's handled my mother's funeral last year. Tracey & her team were professional throughout seeing that we were kept informed, supported & there to guide us through a diffcult time. Thanks again from all the family.

    Matthew Jackson replied
    Thank you Trevor for your kind words, I will make sure that they get passed on to all of the team concerned. It was lovely to be able to assist you again, albeit under sad circumstances. Best Wishes, Tracey
  • 5 Matt Kent 18th Jan 2021

    Really could not have asked for more. Tracey was fantastic from the very start making everything as smooth as possible. She listened and took on everything we requested to give our father the service he would have liked. They seemed to genuinely care for what we wanted. Would have no hesitation in recommending their services to anyone. Jenny the celebrate was also great, the poems and tribute that she put together were so touching.

    Matthew Jackson replied
    Thank you Matt for your kind words, it is very much appreciated by all of us at Jacksons. It was our pleasure to be able to assist you at such a sad time. Best wishes, Tracey
  • 5 Julie Heptinstall 12th Jan 2021

    Jackson Family Funeral Directors gave me excellent service from start to finish. They were kind and considerate and answered all my questions quickly and efficiently, from the moment my father died. I would not hesitate to recommend them to anyone in need of organising a funeral.

    Matthew Jackson replied
    Thank you Jules for your feedback, its very much appreciated by all of the team. Best Wishes Tracey
  • 5 David Lloyd-Roach 22nd Dec 2020

    The service and support provided by Tracey and colleagues was excellent!  Tracey had provided exactly the same for us when my father passed away 3 years ago and so it was an obvious choice for us to choose her to look after my mother.  She and her colleagues guided us through the difficult time and were there whenever we needed them.  We could not ask for more. 

    Matthew Jackson replied
    Dear David & Paul, thank you so much for your kind words, it means such a lot to both myself and the team as we take immense pride in what we do. So glad that we could help at such a sad time for you all. Hoping that you can enjoy Christmas and have a lovely New Year. Best Wishes, Tracey
  • 5 Mary Verdult 10th Dec 2020

    We were very happy with the organisation of our mother's funeral. Jacksons were a model of tact and efficiency, helping us through a difficult time.

    Matthew Jackson replied
    Thank you very much Mary for your kind words. Wishing you and John all the best. Kind Regards, Tracey
  • 5 Elizabeth Cartwright 9th Dec 2020

    I can thoroughly recommend Jackson’s Family Funerals. On meeting Tracey she immediately put us at our ease at  which for us was a very distressing time. Tracey went through everything with us and guided us through every step of the way. The Funeral was completely organised down to the very last detail by Jackson’s. I am very grateful to them for their first class service. 

    Matthew Jackson replied
    Thank you Elizabeth for your very kind review, it is very much appreciated. We were only too pleased to have been able to support you at as you say a ' very distressing time'. Best Wishes, Tracey
  • 5 Nigel Underhill 7th Dec 2020

    Sensitive, and creative approach to our Mothers arrangements. Well done. And a special Thank you. From the Underhill family

    Matthew Jackson replied
    Thank you Nigel, it was our pleasure and honour to be able to provide a slightly different service to you and your family for your Mother's funeral. Best Wishes Tracey
  • 5 Marcia Owen 2nd Nov 2020

    They made everything so easy and were very professional but friendly. Thank you.

    Matthew Jackson replied
    Thank you Marcia, it was our pleasure to have been able to help you at such a sad time, and pleased that we were able to fulfil your Mum's wishes to give her what she wanted. Best Wishes, Tracey
  • 5 Ewan Holland 1st Nov 2020

    Tracey and Simon delivered exactly what we asked of them . They listened carefully to our requests and assumed nothing. They responded to questions whether via telephone or email instantly. Tracey was an absolute delight to deal with. She had genuine compassion and respect. She created exactly the environment we sort on the day and was a reassuring presence being able to answer any last minute questions we may have posed.  I could highly highly recommend Jackson Family Funeral Directors, especially Tracey and Simon for their sympathetic handling of what is a very emotional matter.

    Matthew Jackson replied
    Thank you so much for your kind words, it is greatly appreciated by Simon and I. We were honoured and privileged to be able to help you all at such a sad time. Many thanks and best wishes. Tracey
  • 5 Derek Davison 29th Oct 2020

    Lovely caring staff made the whole experience easy to deal with and took the burden from my shoulders. I cant thank them enough.

    Matthew Jackson replied
    Thank you for your kind words Derek, it is greatly appreciated and will be passed on to all of the staff involved. Best wishes, Tracey
  • 5 Paula Malpas 28th Sep 2020

    Tracey was absolutely amazing, she has made a very difficult time a lot easier and showed so much compassion 

    Matthew Jackson replied
    Thank you Paula, best wishes, Tracey
  • 5 Kellie Sparks 22nd Sep 2020

    Tracey was fab! She supported all of us the whole way through and couldnt do enough to help us. She took part of the stress away from us and looked after our dad amazingly. She also did all she could to help keep the cost down. Wont meet a nicer lady. Thank you tracey xxxxxx

    Matthew Jackson replied
    Thank you so much Kellie for your kind words. It was an honour and a priviledge to be able to help you and your family at such a sad time. Best Wishes, Tracey
  • 4 Peter Schmidt 14th Sep 2020

    Only negative was the funeral car was traveling too fast, slower would have been more respectful and in keeping with the occasion.

    Matthew Jackson replied
    Thank you for your feedback Mr Schmidt, Apologies you felt our travel was faster than a dignified speed. Unfortunately on this occassion, due to the minor delays leaving the house we had less time to travel at our normal respectful pace. We always aim to provide a dignified journey whilst being able to arrive early enough to allow all family and friends time before the service begins. Recongnising the strict time restraints of the crematorium's webcast, this has increased the need for us to abide by the times stated by the media company. Once again, I must apologise for anything you believe is lower than our highest of expectations. Kindest of regards, Matthew Jackson
  • 5 Steve Webb 4th Sep 2020

    Tracey and her team were wonderful and caring

    Matthew Jackson replied
    Thank you Steve, wishing you all the best. Tracey
  • 5 June Pritchard-Griffiths 2nd Sep 2020

    Thank you very much Tracey for all your attentiveness, I realy did appreciate it. June ?

    Matthew Jackson replied
    Many thanks June, we were glad to have been able to assist you at such a sad time. Best Wishes, Tracey
  • 5 Kris Box 25th Aug 2020

    Tracey (at the Malvern Wells branch) made me feel at ease from the very first phone call. I've never arranged a funeral before so she guided us through every step of the way with no pressure to spend more money. Tracey is an extremely empathetic person who was so easy going and understanding at such a difficult time for my family and I; she always took the time to explain things whilst also making time for friendly chat. The team were friendly and presentable on the day of the ceremony. It was such a lovely send off for our Mum and I'm glad we chose a local independent company to arrange everything. They genuinely had our best interests at heart and treated our Mum with dignity and respect. Tracey really does love her job and went that extra mile to organise our Mum's final journey. Thank you so much

    Matthew Jackson replied
    Thank you Kris for your kind words. It was my pleasure to be able to help you all at such a sad time. I will pass on your thanks to the team. Best wishes, Tracey
  • 5 Rob Shail 19th Aug 2020

    Highly recommended- Thank you Jackson Family Funeral Directors.

    Matthew Jackson replied
    Thank you so much Rob, it was our pleasure and privilege to have been able to assist you all at such a sad time.
  • 5 Nick Hibbs 8th Aug 2020

    Excellent service. Friendly and compassionate.

    Matthew Jackson replied
    Thank you Nick, your kind words are appreciated by everyone, best wishes to you and your family.
  • 5 Liz Burford 5th Aug 2020

    Tracey and her team were helpful, understanding and supportive all the way through the process. 

    Matthew Jackson replied
    Thank you Liz for your very kind feedback, it is very much appreciated by all of the Jackson team.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
De Iys, Wells Rd
Malvern
Worcestershire
WR14 4JL

Latest Verified Reviews

Gordon Drew 27th Feb 2021

From start to finish our Funeral Director, Tracey, was fantastic. It's a trying time when someone so close dies, but Tracey's calm, professional manner took all the worry and stress of arranging a funeral away and enabled us to focus on what really mattered to the family. I would not hesitate to recommend Tracey and the Jackson Family Funeral Directors to anyone, it really is a 5 star service.

Bridget O'Meara 25th Feb 2021

Jackson Family Funerals are highly recommended by me. They are very approachable, nothing is too much trouble and every time I met with them I laughed, which was such a good tonic at a very sad time. My mum had a modern funeral which is just what she would have chosen, so thank you!

John Lampitt 23rd Feb 2021

Absolutely impeccable service. Thank you to Tracey , Jennie and all involved.  John and Mum 

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