Jackson Family Funeral Directors, Malvern
Independent funeral directors in Malvern serving bereaved families with bespoke funeral arrangements.
Funeral Services
- Traditional burial
- Simple funeral
- Traditional cremation
- Home visit
- On-site parking
- Chapel of rest
Funeral arrangements
- Home visit
- 24 hour telephone support
- On-site parking
- Chapel of rest
- Hearse
- Limousine
- Horse-drawn hearse
- Bespoke vehicle
- Coffin
- Personalised coffin
- Casket
- Headstone / Plaque
- Urn
- Memorial jewellery
- Floral tributes
- Charitable donations
- Newspaper announcement
- Online obituary
- Memorial book
- Order of service sheets
- Music
- Video tribute
- Funeral webcasting
- Catering
- Dove release
- Balloon release
- Fireworks
Types of funeral
- Traditional burial
- Simple funeral
- Traditional cremation
- Green funeral
- Direct cremation
- Burial at sea
- Non-religious funeral
- Anglican funeral
- Roman Catholic funeral
- Muslim funeral
- Jewish funeral
- Sikh funeral
- Hindu funeral
- Buddhist funeral
- Children’s funeral
Financial arrangements
- Financial advice
- Wills & probate
- Pre-paid funeral plan
Additional services
- Repatriation
- Bereavement counselling
- List of mourners
About Us
Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.
Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.
The quiet and peaceful nature of the Malvern funeral home ensures that you are allowed the peace you need to discuss funeral arrangements. The funeral home is formerly an antiques centre and it’s character creates a very homely feel. There is a small chapel on site, which can host intimate services for family and friends.
Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.
Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI SummaryMany families mention the attentiveness and responsiveness of staff throughout the planning process, describing how they were kept regularly informed and could reach out with questions at any time. Several describe feeling supported and guided through each decision without pressure, and a number note how the funeral director helped them make choices aligned with what their loved one would have wanted.
Families repeatedly return to what happened on the day itself, with many describing how smoothly the service ran and how the staff's professionalism, dignity and respect made a difficult occasion feel cared for. Several note staff appeared genuinely invested in the person being remembered and in the family's experience, rather than simply processing arrangements.
A number of reviews mention the personal touch—that the service felt like being helped by people who cared rather than a transaction, and that this human warmth alongside professional competence made the difference during their time of grief.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
Professional Standards
-
NAFD Member
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
- Inspects member premises to check standards are being met
- Runs a complaints and resolution service for bereaved families
- Provides funeral training and professional qualifications
-
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
- Inspects businesses before granting membership
- Represents independent and family-owned funeral directors
- Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Robert McCrum 28th Feb 2026
Michelle and the entire team were excellent
Carol Jones 19th Feb 2026
Rachel and the Team were very professional and extremely thoughtful throughout the whole process. We thank them very much and would highly recommend Jackson’s to anybody going through this very difficult time. Thank you from us
Ruth Thirkettle 19th Feb 2026
This is the second time we've used Jackson's Malvern and again have been bowled over by the quality and care given. Their advice and guidance was solid, their professionalism exemplary, and throughout they listened and acted on our wishes.