Jackson Family Funeral Directors, Malvern

62 reviews

Jackson Family Funeral Directors, Malvern, Worcestershire, funeral director in Worcestershire
COVID-19 measures: Please be aware that restrictions are in place. Please call the funeral home to discuss the specific measures that they are taking during this challenging time.
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24h
£1,234.56 estimate
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Independent funeral directors in Malvern serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Louise Brookes 7th Jun 2020

Jackson Family Funeral Directors are an extremely professional and compassionate team. They were very helpful, reliable and trustworthy, making the funeral and associated arrangements straightforward and as stress-free as it could be, even with COVID restrictions. They also provided a celebrant for the service, who was absolutely excellent and showed great sensitivity, integrity and humility.

Sandra Barr-Hamilton 6th Jun 2020

A very caring and empathic service; everything that could have been done in the present circumstances was carried out, in order to help me create a very special time of remembrance and love for my dear husband, with sensitivity and respect.

Peter Cane 18th May 2020

Everything was organised and carried out very well. Sarah made sure the funeral went very smooth giving Dad a good send off, which all the family appreciated. Big thanks to Jackson’s. 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
De Iys, Wells Rd
Malvern
Worcestershire
WR14 4JL

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. The 2019 winner of ‘Worcestershire’s Most Compassionate Funeral Director’ award, and the winner of SME Midlands Enterprise Awards for, ‘Worcestershire Funeral Director of the Year’ in 2018.

The quiet and peaceful nature of the Malvern funeral home ensures that you are allowed the peace you need to discuss funeral arrangements. The funeral home is formerly an antiques centre and it’s character creates a very homely feel. There is a small chapel on site, which can host intimate services for family and friends.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Louise Brookes 7th Jun 2020

    Jackson Family Funeral Directors are an extremely professional and compassionate team. They were very helpful, reliable and trustworthy, making the funeral and associated arrangements straightforward and as stress-free as it could be, even with COVID restrictions. They also provided a celebrant for the service, who was absolutely excellent and showed great sensitivity, integrity and humility.

  • 5 Sandra Barr-Hamilton 6th Jun 2020

    A very caring and empathic service; everything that could have been done in the present circumstances was carried out, in order to help me create a very special time of remembrance and love for my dear husband, with sensitivity and respect.

  • 5 Peter Cane 18th May 2020

    Everything was organised and carried out very well. Sarah made sure the funeral went very smooth giving Dad a good send off, which all the family appreciated. Big thanks to Jackson’s. 

  • 5 Fleur Hobbs 16th May 2020

    Thank you for an excellent service 

  • 5 Nick Hughes 6th Apr 2020

    On such a difficult time losing our mother, Tracey and the Jackson family team were kind, considerate and professional on dealing with our arrangements for the funeral. Even during the country's lock down, Jackson family team did their upmost to make sure we were looked after as best as they could under the government social distancing rules. A special thank you to Tracey and all the team. Kind Regards Andy & Nick

    Matthew Jackson replied
    Andy and Nick, thank you so much for your kind review. I know that it was a particularly sad and stressful time for you both under the current circumstances. I pass on your thanks to the team, and wish you all the best for the future. Stay safe, Best Wishes, Tracey.
  • 5 Liz Jackson 28th Mar 2020

    The whole process was managed calmly, professionally and with compassion and care. From the moment Tracey met with our terminally ill sister, our sister’s mind was put at ease. Tracey listened to what she wanted for her funeral and worked hard to bring it about. The funeral took place as advice about social distancing first emerged. This made things difficult but again Tracey responded to the changes required and ensured things went as well as they could under the circumstances. 

    Matthew Jackson replied
    Many thanks Liz for your kind review. It was an honour and priviledge to have been able to assist you at such a sad time and to have the pleasure of meeting Paula beforehand, it made it very special and important for us to get the funeral right for her, I hope we did her proud? Thinking of you all, best wishes. Tracey
  • 5 Nicola Johnson 22nd Mar 2020

    Thank you to Tracey and the team who helped us plan the arrangements for my fathers funeral with warmth and care. They were then able to be flexible at very short notice in altering the plans completely, as we sadly made the decision not to continue with our original plans in light of limiting any spread of coronavirus. Thank you to Jacksons Family Funerals.

    Matthew Jackson replied
    Many thanks Nicola, we are very appreciative of your kind words, and were so sorry that your plans had to be changed due to the current circumstances. Take care and be safe, best wishes Tracey
  • 5 Janet Wheeler 22nd Mar 2020

    I have been very impressed by the service offered at your Malvern branch.  Tracie’s support was friendly, respectful and sensitive and greatly valued by me and the family in the early days of our loss.  The funeral went so well and  my ability to get through the service was in no small part due to the expertise and comfort offered by the funeral directors. My sincere thanks to every one involved in the funeral of my dear husband Alan.

    Matthew Jackson replied
    Thank you Janet, it was an honour to have been able to help you at such a difficult time for you. Best wishes Tracey
  • 5 Lisa Millikin 20th Mar 2020

    Professional, empathetic, reassuring, caring, proactive and kind. We couldn’t have asked for more to help our goodbye be the best it could be. 

    Matthew Jackson replied
    Thank you Lisa, I know it was a very hard time for you all and I'm glad that the team and I could be there for you, it was both and honour and a priviledge. Many thanks, Tracey
  • 5 Rachael Magee 17th Mar 2020

    Can’t express our thanks enough for the care, support, friendliness and and professionalism given from the first phone call to the wake. They helped us every step of the way. Definitely a family feeling was given. Thank you all so very much xx

    Matthew Jackson replied
    Thank you so much Rachael, it was our pleasure to help you and your family at such a sad time for you all. Best wishes Tracey
  • 4 Sandra Grigg 16th Mar 2020

    We were able to work with Tracey and the Celebrant, Tracy, to achieve the service that suited my brother and his family. They were compassionate and nothing was too much trouble. Many thanks for helping us get through this difficult period.

    Matthew Jackson replied
    Sandra, Many thanks for this kind review. We were both honoured and priviledged to have been able to help you and the family at this very sad time. Best wishes. Tracey
  • 5 Lyn Monk 7th Mar 2020

    I would like to take this opportunity to thank Jacksons - Tracey in particular for all the help and support she gave me. What an asset Tracey is to Jacksons so professional? At every level I was kept informed what was going on which was very professional and helpful. I will most certainly recommend Jacksons in the future. Kind regards and many thanks in what was a difficult time. Lyn Monk

    Matthew Jackson replied
    Thank you so much Lyn, your kind words are very much appreciated. it was both an honour and a priviledge to assist you at such a sad time and hopefully to have given your Mum the service that she had wanted, I know that was very important to all of you. Thank you also for the card and chocolates, again very much appreciated.
  • 5 Diana Pearce 26th Feb 2020

    The kindness and support from Tracey and her team at Jackson Family Funerals was superb. At a very difficult time in our lives, Tracey looked after us all with compassion and understanding. Nothing was too much trouble and the funeral service itself was absolutely beautiful. A special thank you to Tracey and everyone at Jackson Family Funerals for their utmost respect, thoughtfulness and loving care at this sad and emotional time, saying goodbye to those we love. With grateful thanks and every good wish from The Ransford Family.

    Matthew Jackson replied
    Thank you so much Diana for your kind words, it was both an honour and a priviledge to be there for you and your family at what can only be described as a very sad time for you all. Best wishes, Tracey
  • 5 Adrienne Borkowski 17th Feb 2020

    At a most terrible time, the people at Jackson Family Funeral Directors were amazing. Their professionalism, compassion and all round care was second to done. Special thanks to Tracey.

    Matthew Jackson replied
    Many thanks Adrienne, I'm glad that we were able to help at such a sad time for you. Best wishes Tracey
  • 5 Trevor Loader 29th Jan 2020

    Saw to all the arrangements for my mothers funeral, allowing the family to sort out other things that needed attention. Everything on the funeral day was excellent. The family can not thank Tracy, Sarah & everyone at Jackson’s enough for the professional way they delivered a wonderful service on a very difficult day, thank you.

    Matthew Jackson replied
    Thank you for your kind words Trevor, it was our pleasure to have been able to help you at such a sad time. Best wishes, Tracey
  • 5 Julian Brakes 16th Jan 2020

    I am just grateful we were recommended Jackson’s. They were professional yet compassionate, perfect in every way. A huge thank you from  us, pops would have been delighted. Thank you 

    Matthew Jackson replied
    Thank you so much for your kind words, glad we could help at such a sad time. All feedback is gratefully appreciated and will be passed on to the team. Best wishes, Tracey
  • 5 Trevor Causton 10th Jan 2020

    As companies go they were amazing at giving a first class service during our time of sadness. Everything we requested was dealt with without any dramas. Even an issue with the funeral plans the deceased had was fully supported by very understanding staff. Overall we really couldn’t have wished for anything better.

    Matthew Jackson replied
    Thank you so much, we take our clients wishes very seriously and try our best to give you the support and service that you need at such a sad time. Regards Tracey
  • 5 Chris Hothersall 2nd Jan 2020

    Excellent customer service throughout whole process,and available any time for assistance

    Matthew Jackson replied
    Thank you Paul, so glad the funeral went well for you. Your feedback is very much appreciated. Thank you. Tracey
  • 5 Liz Hutchison 20th Dec 2019

    Thank you for being so lovely at such a hard time.

    Matthew Jackson replied
    Thank you for your comments Liz, it is very much appreciated. Tracey
  • 5 Brian Bamford 9th Dec 2019

    First class arrangements from start to finish. I did not have to concern myself with anything it was all handled in a most professional manner. In fact it was all faultless.

    Matthew Jackson replied
    Thank you Brian, your comments are very much appreciated. Regards, Tracey
  • 5 James Boys 2nd Dec 2019

    I could not be happier with the service that was provided. Tracey was an absolute delight to work with and she could not have been nicer, more attentive or more professional in her approach to our requirements. On the day of the service itself she was a delight to have around and I will be forever grateful for her kindness and support. 

    Matthew Jackson replied
    Thank you so much for your kind words,it was a privilege to have looked after your Mother and to have been able to support you at such a sad time. Have a safe trip home. Best wishes, Tracey.
  • 5 Linda Maguire 27th Oct 2019

    We were treated with respect and empathy at all times by all the staff we came into contact with. They were efficient and dealt with any queries immediately. I have no hesitation in recommending their services.

    Matthew Jackson replied
    Thank you Linda for taking the time to leave a kind review. It was a pleasure being able to assist during such a difficult time. Many thanks Tracey
  • 5 Neil Kennedy 30th Sep 2019

    Preparing a funeral can be daunting but not with Jacksons. Tracy at Malvern made the process simple, dealing with all the outsourced entities that make a funeral special. I would have no hesitation in recommending this incredible funeral director.

    Matthew Jackson replied
    Thank you Neil for such a kind review, your words are very much appreciated by the team at Jackson's. So pleased we where able to assist you and your family at such a difficult time . Many thanks Tracey
  • 5 Samantha Gage 18th Sep 2019

    I cannot thank Tracey and team enough for the kindness and support they showed to me and my sister while arranging our mums funeral. Being a funeral director myself (but in London), I was anxious about ‘handing over control’ to another company, but I needn’t have worried at all. They were happy to accommodate my various requests to do certain things myself, while helping with everything I needed them to do, maintaining the perfect balance between professional and personal the whole time - and most importantly with love, care, and attention. Jackson Family Funerals provide the best service you could possibly wish to find. Worcestershire is lucky to have such a wonderful company to help them in their hour of need. 

    Matthew Jackson replied
    Thank you Sam for your kind words, I'm glad that we were able to help you and your sister out at such a sad time.
  • 5 Gail Morris 16th Sep 2019

    Couldn’t of asked for better service. 

    Matthew Jackson replied
    Thank you Gail for taking the time to leave a review, we at Jackson's appreciate your kind words. Many thanks Tracey

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
De Iys, Wells Rd
Malvern
Worcestershire
WR14 4JL

Latest Verified Reviews

Louise Brookes 7th Jun 2020

Jackson Family Funeral Directors are an extremely professional and compassionate team. They were very helpful, reliable and trustworthy, making the funeral and associated arrangements straightforward and as stress-free as it could be, even with COVID restrictions. They also provided a celebrant for the service, who was absolutely excellent and showed great sensitivity, integrity and humility.

Sandra Barr-Hamilton 6th Jun 2020

A very caring and empathic service; everything that could have been done in the present circumstances was carried out, in order to help me create a very special time of remembrance and love for my dear husband, with sensitivity and respect.

Peter Cane 18th May 2020

Everything was organised and carried out very well. Sarah made sure the funeral went very smooth giving Dad a good send off, which all the family appreciated. Big thanks to Jackson’s. 

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