Jackson Family Funeral Directors, Malvern

180 reviews

Independent funeral directors in Malvern serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Pauline Davies 30th Sep 2023

Very professional, would highly recommend.

Susan Broderick 29th Sep 2023

Jackson’s were absolutely amazing from start to finish, Amie was so kind and professional throughout the whole process. They take care of your loved ones very thoughtfully and with dignity. 

Linda Cooke 16th Sep 2023

We were greatly impressed by the way Amie in Malvern dealt with us. She showed empathy and care and attention to detail. She always made herself available to us and responded promptly to any queries. On the day of the funeral the Jackson’s  team were professional, kind and attentive and helped us through a difficult day. 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

De Iys, Wells Rd
Malvern
Worcestershire
WR14 4JL

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01684 219758

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

The quiet and peaceful nature of the Malvern funeral home ensures that you are allowed the peace you need to discuss funeral arrangements. The funeral home is formerly an antiques centre and it’s character creates a very homely feel. There is a small chapel on site, which can host intimate services for family and friends.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Pauline Davies 30th Sep 2023

    Very professional, would highly recommend.

  • 5 Susan Broderick 29th Sep 2023

    Jackson’s were absolutely amazing from start to finish, Amie was so kind and professional throughout the whole process. They take care of your loved ones very thoughtfully and with dignity. 

  • 5 Linda Cooke 16th Sep 2023

    We were greatly impressed by the way Amie in Malvern dealt with us. She showed empathy and care and attention to detail. She always made herself available to us and responded promptly to any queries. On the day of the funeral the Jackson’s  team were professional, kind and attentive and helped us through a difficult day. 


  • 5 Deirdre Clark 29th Aug 2023

    As a family we have felt totally supported by Jackson FamilyFuneral Directors and all their kind, thoughtful and efficient care. We would highly recommend them to anyone going through this very difficult and traumatic time . Amie herself is an absolute star . We have received so many comments from those who attended and also online . They were all full of praise. We thank you from the bottom of our sad hearts . You also looked after John in a very personal kind and loving way at all times .

  • 5 Angela Hamilton 20th Jul 2023

    This funeral house was so kind and professional, we as a family couldn't fault them.
    We were at our lowest, they guided us all the way through..
    Thank you Amie and team, from Angela, Janet and family.

  • 5 Ceri Griffiths 15th Jul 2023

    Amie, and the team at Jackson Family Funerals Directors, were incredible. Amie's care, attention and support meant so much to us following our Dad's death. We had 100% trust that she was genuine in her desire to look after both our Dad and us, and thanks to her, we were able to give him the funeral service we wanted. Amie answered all of our questions (regardless of the time or day), delivered on all our requests and was instrumental in ensuring that everything ran like clockwork on the actual day. We cannot thank Amie (and the team) enough for the kind, compassionate and extremely professional way they looked after us, and we would have no hesitation in recommending Jacksons.

  • 5 Kathleen Compton 3rd Jul 2023

    Amazing Service Amie and all staff so helpful and Understanding and made us feel as a family everything was under control and my Husband Steve was in the right care Thankyou so very much x

  • 5 Helen O'brien 18th Jun 2023

    I cannot thank Amie and the team enough.
    From our first heartbreaking meeting to the last, the team have been professional,kind,supportive and almost became one of the family, and that's how I felt they cared for my partner, like one of their own. Thank you all.....

  • 4 Stuart Gilbert 16th Jun 2023

    Apart from one glitch (no fault of the funeral director) things went very smoothly.

  • 5 Charlotte Duke 5th May 2023

    The service we received from start to finish was caring and professional. Thank you so much.

  • 5 Vicki England 31st Mar 2023

    Everyone at Jacksons went above and beyond to help us during the most difficult time of our lives. We cannot thank them enough for the care, compassion and professionalism in arranging the most beautiful and fitting service for our little girl. We will forever be grateful to Amie for her support and kindness. Thank you so very much. 

  • 5 Stephen Middleton 25th Mar 2023

    Exemplary service, cannot fault ,professional in the extreme...surpassed expectations .Have no hesitation in recommending.

  • 5 Kay Bowater 18th Mar 2023

    Amazing service from start to finish, Nothing was too much trouble, they take their job very much to their hearts,
    I knew my Dad was in the very best hands. They treated him as of it were their own relation, the support for myself and my Mother was another level! Thank you guys  

  • 5 Lewis Moss 14th Mar 2023

    Amie was just awesome with everything she made a very hard time easy for me and the family

  • 5 Marcia Butt 27th Feb 2023

    I cannot praise  the Jackson Family Funeral Directors enough. 
    They have been compassionate , kind, supportive, thoughtful throughout the whole process of arranging my late mother’s final journey.  Very efficient and their communication throughout was excellent. Thank you all for everything Amie, Mark and the whole team 😊

  • 5 Ros Hayes 20th Feb 2023


    Thank you so much for making all the arrangements for Tom’s Funeral. We have been very impressed by your excellent organisation, patience in dealing with our many questions and, above all, the dignity and respect with which you referred to Tom.   You made this difficult time so much easier for us

  • 5 Maria Brown 20th Feb 2023

    A wonderful, warm and caring service was provided to myself and my family after the sad passing of my husband. My husbands funeral was beautifully arranged and was perfect in every way. We were looked after by Amie, and I can honestly say that she was professional and knowledgeable and guided us through an incredibly difficult time with care and compassion and was always available when we needed her. Everyone at Jackson Family Funeral Directors were so kind and the care given to my late husband cannot be overstated. 

  • 5 Cathy Taylor 17th Feb 2023

    Kind, attentive and efficient. Good support and queries answered promptly.

  • 5 Helen Hickling 13th Feb 2023

    I would like to leave a review on behalf of all of the Hawkins family to say a very big Thank You to all at Jacksons Funeral Directors for their kindness and consideration following the death of Dave Hawkins.
    The day of the Funeral was made so much easier by the professionalism and courtesy of the whole team.
    We in particular want to thank Amie Cook who went above and beyond from the day of my Dad passing to the day of the Funeral, she was always available and nothing was to much trouble, she made everything alot easier to deal with.

    Thank you from all the Hawkins Family

  • 5 Jeffrey Steady 5th Feb 2023

    Jackson Family Funeral Directors were the perfect firm for dealing with the funeral of our dad. They were 100% professional, yet kind and sensitive too. Their approach and diligence were exactly what we needed at a time of high emotion.
    Thank you to Amie and the entire team.

    Jackson Family replied
    Thank you so much, Jeff and Martin, for allowing me to take care of Dad on his final Journey What a remarkable man. We wish you all the best for the coming days and weeks ahead. From Amie and all the team at Jacksons
  • 5 Janette Frame 4th Feb 2023

    Amie was very kind and considerate in every way.
    Prompt service throughout.
    It made the whole journey a little bit easier when suffering a loss.
    Thankyou

    Jackson Family replied
    Thank you so much for your kind review. It means a lot to us and all the team here at Jacksons
  • 5 Keeley Kemp 3rd Feb 2023

    Jackson's funeral service were incredible from start to finish when my Dad recently suddenly passed away.
    I had never planned a funeral before and it was made so much easier by Jackson's. They explained everything in detail and conducted the service centred around my Dad.
    Nothing was too much trouble and the support that was provided was amazing.

    Jackson Family replied
    Thank you so much Keeley; your feedback means so much to us here at Jacksons; we all wish you the best over the coming days and weeks ahead. From Amie, Matt and all the team here at Jacksons x
  • 5 Pat Edwards 30th Jan 2023

    Amie and the Jackson team were so professional in the way they managed my husband's cremation which went very smoothly and just as my family wanted. Anne Matthew, the professional Celebrant, for our family and friends informal Gathering which followed, again responded to our every wish. They all managed as a team a friendly and intimate send-off for my husband with just the right professional touch. They were approachable and supportive throughout. Thank you so much.

    Jackson Family replied
    Thank you so much Pat, for your lovely words. It was a real honor to take care of Alan, and I shall wear my butterfly with pride. Kind regards from Amie and all the team and Jacksons x
  • 5 Graham Jordan 28th Jan 2023

    I can wholeheartedly recommend Jacksons Family Funeral Directors in Malvern. Amie was wonderful, she took care of everything so well and was incredibly patient. The service we received on the day was so professional and polished. We felt looked after throughout and it left us free to concentrate on our own feelings.

    Jackson Family replied
    Thank you so much Graham for your kind words. It was a joint effort between us. Kindest regards from Amie and all the team at Jacksons.
  • 5 Helen Inman 22nd Jan 2023

    We cannot begin to thank the team at Jacksons enough for the genuine care and thought they have taken with us, from the very first phone call to the day itself.
    Amie and the team have walked us through every step with kindness, empathy and a patience that we will always remember.
    We would not hesitate to recommend Jacksons to anyone looking for a funeral director who puts the welfare of the family and loved-ones at the heart of all that they do. Thank you.

    Jackson Family replied
    Thank you so much Helen, for your lovely words it was a real honor. Best wishes to you all from Amie and all the team here at Jackson's x

Address
De Iys, Wells Rd
Malvern
Worcestershire
WR14 4JL

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Pauline Davies 30th Sep 2023

Very professional, would highly recommend.

Susan Broderick 29th Sep 2023

Jackson’s were absolutely amazing from start to finish, Amie was so kind and professional throughout the whole process. They take care of your loved ones very thoughtfully and with dignity. 

Linda Cooke 16th Sep 2023

We were greatly impressed by the way Amie in Malvern dealt with us. She showed empathy and care and attention to detail. She always made herself available to us and responded promptly to any queries. On the day of the funeral the Jackson’s  team were professional, kind and attentive and helped us through a difficult day. 

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Prices vary by time and day of week