Jackson Family Funeral Directors, Malvern

5 Marcia Owen 2nd Nov 2020

They made everything so easy and were very professional but friendly. Thank you.

5 Ewan Holland 1st Nov 2020

Tracey and Simon delivered exactly what we asked of them . They listened carefully to our requests and assumed nothing. They responded to questions whether via telephone or email instantly. Tracey was an absolute delight to deal with. She had genuine compassion and respect. She created exactly the environment we sort on the day and was a reassuring presence being able to answer any last minute questions we may have posed. 
I could highly highly recommend Jackson Family Funeral Directors, especially Tracey and Simon for their sympathetic handling of what is a very emotional matter.

5 Derek Davison 29th Oct 2020

Lovely caring staff made the whole experience easy to deal with and took the burden from my shoulders. I cant thank them enough.

5 Paula Malpas 28th Sep 2020

Tracey was absolutely amazing, she has made a very difficult time a lot easier and showed so much compassion 

5 Kellie Sparks 22nd Sep 2020

Tracey was fab! She supported all of us the whole way through and couldnt do enough to help us. She took part of the stress away from us and looked after our dad amazingly. She also did all she could to help keep the cost down.
Wont meet a nicer lady.
Thank you tracey xxxxxx

4 Peter Schmidt 14th Sep 2020

Only negative was the funeral car was traveling too fast, slower would have been more respectful and in keeping with the occasion.

5 Steve Webb 4th Sep 2020

Tracey and her team were wonderful and caring

5 June Pritchard-Griffiths 2nd Sep 2020

Thank you very much Tracey for all your attentiveness, I realy did appreciate it.

June ?

5 Kris Box 25th Aug 2020

Tracey (at the Malvern Wells branch) made me feel at ease from the very first phone call.

I've never arranged a funeral before so she guided us through every step of the way with no pressure to spend more money. Tracey is an extremely empathetic person who was so easy going and understanding at such a difficult time for my family and I; she always took the time to explain things whilst also making time for friendly chat.

The team were friendly and presentable on the day of the ceremony. It was such a lovely send off for our Mum and I'm glad we chose a local independent company to arrange everything. They genuinely had our best interests at heart and treated our Mum with dignity and respect.

Tracey really does love her job and went that extra mile to organise our Mum's final journey. Thank you so much

5 Rob Shail 19th Aug 2020

Highly recommended- Thank you Jackson Family Funeral Directors.

5 Nick Hibbs 8th Aug 2020

Excellent service. Friendly and compassionate.

5 Liz Burford 5th Aug 2020

Tracey and her team were helpful, understanding and supportive all the way through the process. 

5 Julie Peirce 9th Jul 2020

Excellent service from start to finish. 5*

5 Julie Stanbridge 29th Jun 2020

The word ‘family’ within “ Jackson Family Funeral Directors “  describes the feeling you have when dealing with them .  
We were guided through the process at every stage including after the funeral in a helpful and compassionate way.  Nothing was too much trouble.    
At the funeral the staff were discreet and respectful with an informal yet professional manner.  
We, as a family can highly recommend and give our grateful thanks to everyone on their Team.
Kind regards, from ‘Tom’s’ family,  Dot,  Julie & Lynn

5 Greg Bowen 27th Jun 2020

Jackson were recommended by a friend, and I'm glad I took her advice. The staff are friendly, helpful and empathic, and they were very courteous and professional at all times. I also thought Jackson were very reasonably priced, with no compromises on their quality of service. I would definitely recommend Jackson to other people looking for a funeral directors they can trust.

5 Tracey Mason 24th Jun 2020

Very pleased with the help and service they gave us for my mums funeral will use them again in future Thank you all so much kind regards Tracey mason

5 Nigel Molineux 20th Jun 2020

A very professional and friendly family business. Everything carried out to our requirements. Definitely would recommend. A*

5 Louise Schuil 16th Jun 2020

I found jackson funerals to be very warm and friendly and helpful organizing my mums funeral in very difficult times with the coronavirus.The actual funeral was perfect...from the start mum arriving in the hearse...the pall bearers looked so smart and professional and it was all done so smoothly and peacefully...it turned a very sad occasion into something really beautiful thank you

5 Howard Jones 13th Jun 2020

Excellent from start to finish. Thank you . I'm glad I chose your company.

5 Louise Brookes 7th Jun 2020

Jackson Family Funeral Directors are an extremely professional and compassionate team.
They were very helpful, reliable and trustworthy, making the funeral and associated arrangements straightforward and as stress-free as it could be, even with COVID restrictions. They also provided a celebrant for the service, who was absolutely excellent and showed great sensitivity, integrity and humility.

5 Sandra Barr-Hamilton 6th Jun 2020

A very caring and empathic service; everything that could have been done in the present circumstances was carried out, in order to help me create a very special time of remembrance and love for my dear husband, with sensitivity and respect.

5 Peter Cane 18th May 2020

Everything was organised and carried out very well. Sarah made sure the funeral went very smooth giving Dad a good send off, which all the family appreciated. Big thanks to Jackson’s. 

5 Fleur Hobbs 16th May 2020

Thank you for an excellent service 

5 Nick Hughes 6th Apr 2020

On such a difficult time losing our mother, Tracey and the Jackson family team were kind, considerate and professional on dealing with our arrangements for the funeral. Even during the country's lock down, Jackson family team did their upmost to make sure we were looked after as best as they could under the government social distancing rules. A special thank you to Tracey and all the team.
Kind Regards
Andy & Nick

5 Liz Jackson 28th Mar 2020

The whole process was managed calmly, professionally and with compassion and care. From the moment Tracey met with our terminally ill sister, our sister’s mind was put at ease. Tracey listened to what she wanted for her funeral and worked hard to bring it about. The funeral took place as advice about social distancing first emerged. This made things difficult but again Tracey responded to the changes required and ensured things went as well as they could under the circumstances.