Jackson Family Funeral Directors, Malvern

56 reviews

Jackson Family Funeral Directors, Malvern, Worcestershire, funeral director in Worcestershire
COVID-19 measures: Please be aware that restrictions are in place. Please call the funeral home to discuss the specific measures that they are taking during this challenging time.
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24h
£1,234.56 estimate
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Independent funeral directors in Malvern serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Marcia Owen 2nd Nov 2020

They made everything so easy and were very professional but friendly. Thank you.

Ewan Holland 1st Nov 2020

Tracey and Simon delivered exactly what we asked of them . They listened carefully to our requests and assumed nothing. They responded to questions whether via telephone or email instantly. Tracey was an absolute delight to deal with. She had genuine compassion and respect. She created exactly the environment we sort on the day and was a reassuring presence being able to answer any last minute questions we may have posed.  I could highly highly recommend Jackson Family Funeral Directors, especially Tracey and Simon for their sympathetic handling of what is a very emotional matter.

Derek Davison 29th Oct 2020

Lovely caring staff made the whole experience easy to deal with and took the burden from my shoulders. I cant thank them enough.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
De Iys, Wells Rd
Malvern
Worcestershire
WR14 4JL

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. The 2019 winner of ‘Worcestershire’s Most Compassionate Funeral Director’ award, and the winner of SME Midlands Enterprise Awards for, ‘Worcestershire Funeral Director of the Year’ in 2018.

The quiet and peaceful nature of the Malvern funeral home ensures that you are allowed the peace you need to discuss funeral arrangements. The funeral home is formerly an antiques centre and it’s character creates a very homely feel. There is a small chapel on site, which can host intimate services for family and friends.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Marcia Owen 2nd Nov 2020

    They made everything so easy and were very professional but friendly. Thank you.

    Matthew Jackson replied
    Thank you Marcia, it was our pleasure to have been able to help you at such a sad time, and pleased that we were able to fulfil your Mum's wishes to give her what she wanted. Best Wishes, Tracey
  • 5 Ewan Holland 1st Nov 2020

    Tracey and Simon delivered exactly what we asked of them . They listened carefully to our requests and assumed nothing. They responded to questions whether via telephone or email instantly. Tracey was an absolute delight to deal with. She had genuine compassion and respect. She created exactly the environment we sort on the day and was a reassuring presence being able to answer any last minute questions we may have posed.  I could highly highly recommend Jackson Family Funeral Directors, especially Tracey and Simon for their sympathetic handling of what is a very emotional matter.

    Matthew Jackson replied
    Thank you so much for your kind words, it is greatly appreciated by Simon and I. We were honoured and privileged to be able to help you all at such a sad time. Many thanks and best wishes. Tracey
  • 5 Derek Davison 29th Oct 2020

    Lovely caring staff made the whole experience easy to deal with and took the burden from my shoulders. I cant thank them enough.

    Matthew Jackson replied
    Thank you for your kind words Derek, it is greatly appreciated and will be passed on to all of the staff involved. Best wishes, Tracey
  • 5 Paula Malpas 28th Sep 2020

    Tracey was absolutely amazing, she has made a very difficult time a lot easier and showed so much compassion 

    Matthew Jackson replied
    Thank you Paula, best wishes, Tracey
  • 5 Kellie Sparks 22nd Sep 2020

    Tracey was fab! She supported all of us the whole way through and couldnt do enough to help us. She took part of the stress away from us and looked after our dad amazingly. She also did all she could to help keep the cost down. Wont meet a nicer lady. Thank you tracey xxxxxx

    Matthew Jackson replied
    Thank you so much Kellie for your kind words. It was an honour and a priviledge to be able to help you and your family at such a sad time. Best Wishes, Tracey
  • 4 Peter Schmidt 14th Sep 2020

    Only negative was the funeral car was traveling too fast, slower would have been more respectful and in keeping with the occasion.

    Matthew Jackson replied
    Thank you for your feedback Mr Schmidt, Apologies you felt our travel was faster than a dignified speed. Unfortunately on this occassion, due to the minor delays leaving the house we had less time to travel at our normal respectful pace. We always aim to provide a dignified journey whilst being able to arrive early enough to allow all family and friends time before the service begins. Recongnising the strict time restraints of the crematorium's webcast, this has increased the need for us to abide by the times stated by the media company. Once again, I must apologise for anything you believe is lower than our highest of expectations. Kindest of regards, Matthew Jackson
  • 5 Steve Webb 4th Sep 2020

    Tracey and her team were wonderful and caring

    Matthew Jackson replied
    Thank you Steve, wishing you all the best. Tracey
  • 5 June Pritchard-Griffiths 2nd Sep 2020

    Thank you very much Tracey for all your attentiveness, I realy did appreciate it. June ?

    Matthew Jackson replied
    Many thanks June, we were glad to have been able to assist you at such a sad time. Best Wishes, Tracey
  • 5 Kris Box 25th Aug 2020

    Tracey (at the Malvern Wells branch) made me feel at ease from the very first phone call. I've never arranged a funeral before so she guided us through every step of the way with no pressure to spend more money. Tracey is an extremely empathetic person who was so easy going and understanding at such a difficult time for my family and I; she always took the time to explain things whilst also making time for friendly chat. The team were friendly and presentable on the day of the ceremony. It was such a lovely send off for our Mum and I'm glad we chose a local independent company to arrange everything. They genuinely had our best interests at heart and treated our Mum with dignity and respect. Tracey really does love her job and went that extra mile to organise our Mum's final journey. Thank you so much

    Matthew Jackson replied
    Thank you Kris for your kind words. It was my pleasure to be able to help you all at such a sad time. I will pass on your thanks to the team. Best wishes, Tracey
  • 5 Rob Shail 19th Aug 2020

    Highly recommended- Thank you Jackson Family Funeral Directors.

    Matthew Jackson replied
    Thank you so much Rob, it was our pleasure and privilege to have been able to assist you all at such a sad time.
  • 5 Nick Hibbs 8th Aug 2020

    Excellent service. Friendly and compassionate.

    Matthew Jackson replied
    Thank you Nick, your kind words are appreciated by everyone, best wishes to you and your family.
  • 5 Liz Burford 5th Aug 2020

    Tracey and her team were helpful, understanding and supportive all the way through the process. 

    Matthew Jackson replied
    Thank you Liz for your very kind feedback, it is very much appreciated by all of the Jackson team.
  • 5 Julie Peirce 9th Jul 2020

    Excellent service from start to finish. 5*

    Matthew Jackson replied
    Thank you. All the best. Tracey
  • 5 Julie Stanbridge 29th Jun 2020

    The word ‘family’ within “ Jackson Family Funeral Directors “  describes the feeling you have when dealing with them .   We were guided through the process at every stage including after the funeral in a helpful and compassionate way.  Nothing was too much trouble.     At the funeral the staff were discreet and respectful with an informal yet professional manner.   We, as a family can highly recommend and give our grateful thanks to everyone on their Team. Kind regards, from ‘Tom’s’ family,  Dot,  Julie & Lynn

    Matthew Jackson replied
    Thank you so much for your kind words, it means a great deal to all of us at Jacksons. With best wishes Tracey
  • 5 Greg Bowen 27th Jun 2020

    Jackson were recommended by a friend, and I'm glad I took her advice. The staff are friendly, helpful and empathic, and they were very courteous and professional at all times. I also thought Jackson were very reasonably priced, with no compromises on their quality of service. I would definitely recommend Jackson to other people looking for a funeral directors they can trust.

    Matthew Jackson replied
    Thank you Greg for your kind words, its very much appreciated and will be passed onto all of the team concerned. Best wishes, Tracey.
  • 5 Tracey Mason 24th Jun 2020

    Very pleased with the help and service they gave us for my mums funeral will use them again in future Thank you all so much kind regards Tracey mason

    Matthew Jackson replied
    Thank you Tracey. Best wishes Tracey
  • 5 Nigel Molineux 20th Jun 2020

    A very professional and friendly family business. Everything carried out to our requirements. Definitely would recommend. A*

  • 5 Louise Schuil 16th Jun 2020

    I found jackson funerals to be very warm and friendly and helpful organizing my mums funeral in very difficult times with the coronavirus.The actual funeral was perfect...from the start mum arriving in the hearse...the pall bearers looked so smart and professional and it was all done so smoothly and peacefully...it turned a very sad occasion into something really beautiful thank you

  • 5 Howard Jones 13th Jun 2020

    Excellent from start to finish. Thank you . I'm glad I chose your company.

  • 5 Louise Brookes 7th Jun 2020

    Jackson Family Funeral Directors are an extremely professional and compassionate team. They were very helpful, reliable and trustworthy, making the funeral and associated arrangements straightforward and as stress-free as it could be, even with COVID restrictions. They also provided a celebrant for the service, who was absolutely excellent and showed great sensitivity, integrity and humility.

  • 5 Sandra Barr-Hamilton 6th Jun 2020

    A very caring and empathic service; everything that could have been done in the present circumstances was carried out, in order to help me create a very special time of remembrance and love for my dear husband, with sensitivity and respect.

  • 5 Peter Cane 18th May 2020

    Everything was organised and carried out very well. Sarah made sure the funeral went very smooth giving Dad a good send off, which all the family appreciated. Big thanks to Jackson’s. 

  • 5 Fleur Hobbs 16th May 2020

    Thank you for an excellent service 

  • 5 Nick Hughes 6th Apr 2020

    On such a difficult time losing our mother, Tracey and the Jackson family team were kind, considerate and professional on dealing with our arrangements for the funeral. Even during the country's lock down, Jackson family team did their upmost to make sure we were looked after as best as they could under the government social distancing rules. A special thank you to Tracey and all the team. Kind Regards Andy & Nick

    Matthew Jackson replied
    Andy and Nick, thank you so much for your kind review. I know that it was a particularly sad and stressful time for you both under the current circumstances. I pass on your thanks to the team, and wish you all the best for the future. Stay safe, Best Wishes, Tracey.
  • 5 Liz Jackson 28th Mar 2020

    The whole process was managed calmly, professionally and with compassion and care. From the moment Tracey met with our terminally ill sister, our sister’s mind was put at ease. Tracey listened to what she wanted for her funeral and worked hard to bring it about. The funeral took place as advice about social distancing first emerged. This made things difficult but again Tracey responded to the changes required and ensured things went as well as they could under the circumstances. 

    Matthew Jackson replied
    Many thanks Liz for your kind review. It was an honour and priviledge to have been able to assist you at such a sad time and to have the pleasure of meeting Paula beforehand, it made it very special and important for us to get the funeral right for her, I hope we did her proud? Thinking of you all, best wishes. Tracey

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
De Iys, Wells Rd
Malvern
Worcestershire
WR14 4JL

Latest Verified Reviews

Marcia Owen 2nd Nov 2020

They made everything so easy and were very professional but friendly. Thank you.

Ewan Holland 1st Nov 2020

Tracey and Simon delivered exactly what we asked of them . They listened carefully to our requests and assumed nothing. They responded to questions whether via telephone or email instantly. Tracey was an absolute delight to deal with. She had genuine compassion and respect. She created exactly the environment we sort on the day and was a reassuring presence being able to answer any last minute questions we may have posed.  I could highly highly recommend Jackson Family Funeral Directors, especially Tracey and Simon for their sympathetic handling of what is a very emotional matter.

Derek Davison 29th Oct 2020

Lovely caring staff made the whole experience easy to deal with and took the burden from my shoulders. I cant thank them enough.

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Update

Prices vary by time and day of week