Jackson Family Funeral Directors, Malvern

84 reviews

Jackson Family Funeral Directors, Malvern, Worcestershire, funeral director in Worcestershire

Independent funeral directors in Malvern serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Christopher Hallett 17th Oct 2021

Cannot praise Jackson’s Funeral director’s enough. Tracey and Amie were excellent from the first day right up until the day of the funeral. They guided us through a very difficult time with dignity and compassion.  Highly recommended. 

Sarah Bennett 11th Oct 2021

They were so compassionate and kind. Would highly recommend.

Carol Davis 7th Oct 2021

Both Tracey and Amie instantly put my mother and I at ease at one of the most difficult times in our lives. They listened to our thoughts and  so that the funeral was so much more than we could have hoped for. Nothing was too much trouble and for myself personally I think they both went above and beyond their job description.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
De Iys, Wells Rd
Malvern
Worcestershire
WR14 4JL

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. The 2019 winner of ‘Worcestershire’s Most Compassionate Funeral Director’ award, and the winner of SME Midlands Enterprise Awards for, ‘Worcestershire Funeral Director of the Year’ in 2018.

The quiet and peaceful nature of the Malvern funeral home ensures that you are allowed the peace you need to discuss funeral arrangements. The funeral home is formerly an antiques centre and it’s character creates a very homely feel. There is a small chapel on site, which can host intimate services for family and friends.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Christopher Hallett 17th Oct 2021

    Cannot praise Jackson’s Funeral director’s enough. Tracey and Amie were excellent from the first day right up until the day of the funeral. They guided us through a very difficult time with dignity and compassion.  Highly recommended. 

    Jackson Family replied
    Thank you Christopher for your kind words, we were privileged to be able to help you all at such a sad time. Kind Regards, Tracey & Amie
  • 5 Sarah Bennett 11th Oct 2021

    They were so compassionate and kind. Would highly recommend.

    Jackson Family replied
    Thank you Sarah. Kind Regards, Tracey, Amie and all at Jacksons.
  • 5 Carol Davis 7th Oct 2021

    Both Tracey and Amie instantly put my mother and I at ease at one of the most difficult times in our lives. They listened to our thoughts and  so that the funeral was so much more than we could have hoped for. Nothing was too much trouble and for myself personally I think they both went above and beyond their job description.

    Jackson Family replied
    Thank you so much Carol for those kind words, it really is very much appreciated by Amie and myself. It was an honour for us to be able to help you all at such a sad time. Thanks also for the lovely card. Best Wishes Tracey
  • 5 Jill Bannister 23rd Aug 2021

    They were marvellous, nothing was too much trouble, they certainly went the extra mile.

    Tracey Meakin replied
    Thank you Jill for your kind comments, we were glad to be able to help you at such a distressing time. Best Wishes, Tracey and all at Jacksons.
  • 5 Anthony Hitchings 26th Jul 2021

    Made the process as easy as it possibly could be.

    Tracey Meakin replied
    Thank you Anthony, wishing you and your family all the best. Kind Regards, Tracey and all at Jacksons.
  • 5 Liz Hatton 19th Jul 2021

    Thank you for making the planning and funeral itself as stressless as it could be The help and advice was truly appreciated

    Tracey Meakin replied
    Thank you Liz for your kind words, it is very much appreciated by all of the team. Best wishes. Tracey
  • 5 Lynn Mortemore 26th Jun 2021

    Tracey was amazing and very supportive to our family at this difficult time. Everything was explained very clearly and we were updated at every stage.  This meant we were reassured that everything was going to run smoothly, which it did. 

    Jonathan Branchett replied
    Hello Lynn, thank you for your kind words. I'm delighted Tracey and everyone at Jacksons provided such a high level of service and support for you and your family. Please remember we are here if you need us with our free welfare and bereavement support through our Welfare Manager, Tim. Best wishes from our family to yours
  • 5 Caroline Heason 29th May 2021

    All of the staff at Jacksons, especially Tracey, were professional and supportive throughout. Nothing was too much trouble, and everything was made easy as possible at a very distressing time. Tracey has become to feel like one of the family. I can't recommend Jacksons highly enough.

    Jonathan Branchett replied
    Hello Caroline. Such kind words about Tracey and the Team, we were honoured to be able to provide such a memorable service for Lionel. Best wishes to your family from everyone at Jacksons
  • 5 Judy Richmond 28th May 2021

    Tracey (and all of her team) had a perfect balance of professionalism and human touch and understanding. I never felt hurried or hassled to make decisions and whatever I asked  of Tracey she pulled out he stops to find out and help make happen. On the day of my husband's funeral everything went exactly as arranged without any air of bring hurried and that remembering and celebrating him were the only things that mattered. My gratitude go to all for their help, guidance, support, professionalism and friendship through the worst time if my life. Thank you, Judy.

    Jonathan Branchett replied
    Thank you so much for your kind words Judy. It was an honour to be able to help you and your family through this difficult time. Please remember our support does not end now the funeral has passed. If you need any further support our family welfare support continues on. Best Wishes from Tracey and all of the Jackson Family.
  • 5 Mark Evans 16th May 2021

    Can't thank Tracey and her team enough for helping arrange my fathers funeral, very accomodating to our needs for the day, plus Tracey is a good laugh at the same time, which helped in dark times!

    Jonathan Branchett replied
    Hi Mark, thank you for your lovely comments. It's nice to know Tracey made such a positive impression on you and your family. Please let us know if we can provide any further support in the months ahead
  • 5 David Throup 13th May 2021

    Tracey & her team provided an excellent and caring service at a difficult time. Thank you.

    Jonathan Branchett replied
    Thank you David, it's very kind of you to say so. Tracey works hard to ensure every family has the very best care at such a difficult time and we're delighted you felt the same. Best wishes from everyone at Jackson Family Funerals
  • 4 Helen Andrews 7th May 2021

    Lovely people. Came quickly to take my dad into their care when he died very suddenly at home; very transparent with their prices; very flexible with arrangements. My only criticism is that communication could be slightly improved: unfortunately, some of their emails to me went to my junk mail and, when they didn't receive a response from me, this wasn't followed up with a text or phone call, meaning I didn't actually get to check the order of service before it went to print. No harm was done (sister's name mis-spelt, but none of us really minded) but I feel a follow up call in such circumstances would be helpful, especially when it is easy to miss things when the brain fog of grief descends.

    Jonathan Branchett replied
    Hello Helen, thank you for taking the time to review our service. It is very sad to read that there were areas of service to your family that fell below our high standards and we can only apologise for this. We have listened to your comments and will ensure we do better for the next family. Best wishes from our family to yours.
  • 5 Emma Burrett 2nd May 2021

    There are no words really, to show our appreciation for this fantastic and professiona team. This is not the first time we have required their professional services & from the first phone call, the reassurance and professional handling of all funeral the arrangements are second to none. Tracey is truly gifted at this role, there is nothing that too much trouble, she made sure we were OK at every stage. A KIND, EXCEPTIONAL SERVICE. FROM TRACEY & ALL THE TEAM

    Jonathan Branchett replied
    Thank you for such a kind and thoughtful review Emma. It is very kind to take the time to let us know. Our best to you and your family.
  • 5 Sarah Thorne 26th Apr 2021

    Tracey and Dale thank you for your professional service at such a sad time in our lives. The service was a wonderful  tribute to our father, we had such lovely comments from those that were able to attend. Thank you

    Tracey Meakin replied
    Thank you Sarah, for your kind words, it is very much appreciated. We were only too pleased to assist you at such a sad time. Best Wishes, Tracey and Dayle.
  • 5 Alec Hill 16th Apr 2021

    fantastic service from start to finish

    Tracey Meakin replied
    Thank you Alec.
  • 5 Gordon Drew 27th Feb 2021

    From start to finish our Funeral Director, Tracey, was fantastic. It's a trying time when someone so close dies, but Tracey's calm, professional manner took all the worry and stress of arranging a funeral away and enabled us to focus on what really mattered to the family. I would not hesitate to recommend Tracey and the Jackson Family Funeral Directors to anyone, it really is a 5 star service.

    Jackson Family replied
    Thank you Gordon, for your very kind words and recommendation, we take great pride in what we do and your kind feedback is very much appreciated by all of us. Best Wishes, Tracey
  • 5 Bridget O'Meara 25th Feb 2021

    Jackson Family Funerals are highly recommended by me. They are very approachable, nothing is too much trouble and every time I met with them I laughed, which was such a good tonic at a very sad time. My mum had a modern funeral which is just what she would have chosen, so thank you!

    Jackson Family replied
    Thank you Bridget for those kind words, its very much appreciated by us all. Best Wishes, Tracey
  • 5 John Lampitt 23rd Feb 2021

    Absolutely impeccable service. Thank you to Tracey , Jennie and all involved.  John and Mum 

    Jackson Family replied
    Thank you John, it was a privilege to have been able to help you at such a sad time. Best Wishes Tracey
  • 5 Diane Beech 22nd Feb 2021

    The Jackson family was great and very kind Diane Beech. Thank You

    Jackson Family replied
    Thank you Diane, I'm glad that we were able to assist you at such a sad time. Best wishes, Tracey
  • 5 Denny Ellis 13th Feb 2021

    When a loved one dies in these extraordinary times you need to feel supported and be able to trust the people who look after your loved one and have their best interests at heart. I can wholeheartedly say that the funeral director at Jackson's in Malvern, Tracy, went above and beyond to support me whilst organising Mum's cremation ceremony. Yes she is part of a team and those members of the team that I met were all very kind but it was Tracy who followed every fine detail through, who listened and gave great advice when we had to make hard decisions due to Lockdown. I highly recommend Tracy as a true professional but more than that she is that person who will go the extra distance and for that we are truly grateful.

    Jackson Family replied
    Thank you Denny for such lovely feedback, it is very much appreciated by me and all of the team. I'm glad that we were able to give you the support that you needed at such a distressing time. Best Wishes, Tracey
  • 5 Joanne England 1st Feb 2021

    Tracey and the team, were amazing from start, to finish with my dads funeral Extremely professional and attentive with great attention to detail Would highly recommend to anyone who has lost a loved one

    Matthew Jackson replied
    Thanks Joanne, your comments are greatly appreciated and I will make sure that they are passed on to the rest of the team. It was an honour for us to be able to look after your Dad at such a sad time for you all. Best Wishes, Tracey
  • 5 Trevor Loader 31st Jan 2021

    Excellent service once again, after Jackson's handled my mother's funeral last year. Tracey & her team were professional throughout seeing that we were kept informed, supported & there to guide us through a diffcult time. Thanks again from all the family.

    Matthew Jackson replied
    Thank you Trevor for your kind words, I will make sure that they get passed on to all of the team concerned. It was lovely to be able to assist you again, albeit under sad circumstances. Best Wishes, Tracey
  • 5 Matt Kent 18th Jan 2021

    Really could not have asked for more. Tracey was fantastic from the very start making everything as smooth as possible. She listened and took on everything we requested to give our father the service he would have liked. They seemed to genuinely care for what we wanted. Would have no hesitation in recommending their services to anyone. Jenny the celebrate was also great, the poems and tribute that she put together were so touching.

    Matthew Jackson replied
    Thank you Matt for your kind words, it is very much appreciated by all of us at Jacksons. It was our pleasure to be able to assist you at such a sad time. Best wishes, Tracey
  • 5 Julie Heptinstall 12th Jan 2021

    Jackson Family Funeral Directors gave me excellent service from start to finish. They were kind and considerate and answered all my questions quickly and efficiently, from the moment my father died. I would not hesitate to recommend them to anyone in need of organising a funeral.

    Matthew Jackson replied
    Thank you Jules for your feedback, its very much appreciated by all of the team. Best Wishes Tracey
  • 5 David Lloyd-Roach 22nd Dec 2020

    The service and support provided by Tracey and colleagues was excellent!  Tracey had provided exactly the same for us when my father passed away 3 years ago and so it was an obvious choice for us to choose her to look after my mother.  She and her colleagues guided us through the difficult time and were there whenever we needed them.  We could not ask for more. 

    Matthew Jackson replied
    Dear David & Paul, thank you so much for your kind words, it means such a lot to both myself and the team as we take immense pride in what we do. So glad that we could help at such a sad time for you all. Hoping that you can enjoy Christmas and have a lovely New Year. Best Wishes, Tracey

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more: How to arrange a funeral

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more: What are disbursements

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more: Help with funeral costs

Address
De Iys, Wells Rd
Malvern
Worcestershire
WR14 4JL

Latest Verified Reviews

Christopher Hallett 17th Oct 2021

Cannot praise Jackson’s Funeral director’s enough. Tracey and Amie were excellent from the first day right up until the day of the funeral. They guided us through a very difficult time with dignity and compassion.  Highly recommended. 

Sarah Bennett 11th Oct 2021

They were so compassionate and kind. Would highly recommend.

Carol Davis 7th Oct 2021

Both Tracey and Amie instantly put my mother and I at ease at one of the most difficult times in our lives. They listened to our thoughts and  so that the funeral was so much more than we could have hoped for. Nothing was too much trouble and for myself personally I think they both went above and beyond their job description.

Reviews
Crematorium
Cemetery
  • Worcester Crematorium

    Worcester, WR3 8HA

  • Evesham (The Vale) Crematorium

    Pershaw, WR10 2QR

  • Gloucester Crematorium

    Gloucester, GL4 4PA

  • Cheltenham Crematorium

    Gloucestershire, GL52 5JT

  • Hereford Crematorium and Cemetery

    Hereford, HR4 0JE

  • Ledbury Cemetery

    Ledbury , HR8 2DX

  • Tewkesbury Cemetery

    Tewkesbury, GL20 5TQ

  • Bromyard Cemetery

    Bromyard, HR7 4HP

  • Astwood Cemetery

    Worcester, WR3 8HA

  • Pencombe Cemetery

    Pencombe , HR7 4RT

  • Coney Hill Cemetery

    Gloucester, GL4 4PA

  • Cheltenham Cemetery and Crematorium

    Cheltenham, GL52 5JT

  • Evesham Town Cemetery

    Evesham, WR11 4SB

  • Hereford Cemetery

    Hereford, HR4 0JE

  • Kington Cemetery

    Hereford, HR4 0JE

  • Leominster Cemetery

    Hereford, HR6 0QF

  • Kidderminster Cemetery (Wyre Forrest)

    Kidderminster, DY13 8DE

  • Yew Tree Brake Cemetery

    Cinderford, GL14 3HU

  • Edgioake Cemetery

    Redditch, B96 6BE

  • Mile End Cemetery

    Cinderford, GL16 7DB

Update

Prices vary by time and day of week