Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Established in 2004, Susan Whymark Funeral Service is dedicated to helping you through a difficult time in your life. Everything is carried out under one roof, from arranging your loved one’s funeral to visiting them in the peaceful chapel of rest.
This independent funeral directors in Eye, Suffolk, is run by mother and daughter, Dianne and Susan Whymark. Susan has been a funeral director for over 20 years and started her own firm from scratch. Dianne has retired from a 41-year career in nursing, with 21 years’ experience in palliative care.
The premises in Eye are in a rural setting away from the High Street, with plenty of convenient free parking and wheelchair-friendly access. Susan Whymark Funeral Service offers free transport for all necessary appointments relating to the funeral, should you need it, or their friendly and understanding staff can arrange a home visit.
The professional and considerate staff at Susan Whymark Funeral Service can help you every step of the way, from advice on registering a death, to handling charitable donations and aftercare bereavement support. Whatever you have in mind, they can liaise with suppliers and service providers to give your loved one the ideal funeral.
Call Susan Whymark Funeral Service now to learn more about the services they provide and make arrangements for your loved one.
Many families mention the care and attentiveness shown by the team throughout the funeral arrangements, describing the staff as compassionate, kind, and genuinely concerned for the family's wellbeing during an emotional time.
Families repeatedly praise how smoothly the funeral day itself proceeded, noting that the team managed every detail with professionalism and dignity, from the arrival of mourners through to the committal or cremation.
Communication features regularly in reviews, with families appreciating that they were kept informed at each stage, guided through the process step by step, and given the opportunity to express their wishes, which were then carefully carried out.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Miss H Jones15th Apr 2020
Susan Whymark was incredible. Actually she wasn't my first choice. The first funeral home I spoke to was Rosedale's but It soon became apparent that they were going to make a very unpleasant chore, unbearable. So I turned to Susan in desperation. And I'm so glad I did. She was kind, considerate and incredibly helpful. The funeral I planned with Susan didn't take place as we'd hoped because of covid-19 but still it was the best it could be in the circumstances. I would wholeheartedly recommend Susan Whymark. I had no idea what was involved in arranging a funeral and I'm just so grateful I had Susan in my corner to help me through the process.
5Mr M Hammond6th Apr 2020
This was the second time I have used Susan for family funeral arrangements, I can only say that the service provided by Susan and her team was exemplary, attention to detail, communications and arrangements with the various official parties were all taken care of taking much of the stress and strain of my shoulders. I highly recommend Susan and her team, it is unfortunate that in the future I know I will be talking to her again.
5Ms M Sturgeon6th Apr 2020
Extremely professional, kind and caring.
5Mrs D Collins6th Apr 2020
All staff very helpful and caring and did there upmost to work things out for the service .
Many thanks
5Mrs P Mills6th Apr 2020
I would highly recommend Susan Whymark Funeral Services. They showed compassion and professionalism throughout the whole process. They keep you informed every step of the way and give you all the information that is needed to give your loved ones the send off they deserve. We as a family would like to say a huge thank you Amanda for all her support at such a sad time, you helped relieve some of the stress that is associated with planning a funeral.
5Mr N Spencer3rd Apr 2020
This Company will help in any way they can, I can’t recommend them highly enough
5J Surtees11th Mar 2020
5J Welch11th Feb 2020
My whole Family and Friends were very impressed by the equality of services you provided for Robins Funeral .It was a memorable event and Robin himself must have felt very loved as he departed.
Thank you very much for all your help.We would definitely use you again in the future.
5J Lane7th Feb 2020
My daughter and I were extremely happy with your service: professional, sensitive, efficient and you provided exactly what we requested. We had a private cremation and Memorial Service in Church. We are yet to finally complete the burial of the ashes but this timing is of our choosing.
5R Waterman7th Feb 2020
The whole service was handled professionally with dignity by front of house staff and the staff on the day of the funeral
5Leslie Smith7th Feb 2020
From our first meeting with Joanne until the service was over the funeral went perfectly. Especially as the weather and ground conditions were dreadful. We would all recommend Susan Whymarks services.
5S Dade7th Feb 2020
Dad got exactly the funeral he planned. It was carried out with dignity & with the utmost professionalism.
5Mrs C Moore15th Jan 2020
Thank you, everything was dealt with extremely well, nothing was too much trouble, always available to assist.
5Mr N Spencer15th Jan 2020
Excellent care and advice given throughout such a difficult time, I cannot recommend this Company highly enough
5Mrs E Williamson14th Jan 2020
Very professional, but also friendly and guided us through the whole of the daunting process from collection after the death to the funeral day and beyond. We were very grateful and would recommend Susan Whymark and her team to anyone.
5E Stannard9th Sep 2019
From start to finish the service I was given was none other than the best there is, I can't thank everyone enough for their support, kindness, and thoughtfulness everything that I asked for was taken care of, This was a cremation followed by a service of thanksgiving at the Church.
5N Jukes5th Sep 2019
Whatever I say about Susan and her team will not express how we feel because you can’t describe a big hug, you need to feel it. They were kind, They remembered the small things and did it all with grace. Professional, hugely experienced and real.
Simpatico.
5Anne Pawsey4th Sep 2019
My sister & I were totally satisfied with the service we received from Susan Whymark Funeral Services. Absolutely nothing was too much trouble, arranging everything in 2 weeks. From sorting special music to Rose Petals it was very comforting. Thank you very much.
4J Brown3rd Sep 2019
The many complexities of Janet's funeral were handled with great sensitivity and
concern for me as the closest relative.
5W Woolnough3rd Sep 2019
I cannot fault the service from Susan Whymark.
From the initial collection of Dad from the Care home to the actual burial, everything was carried out with respect, kindness and compassion. Thoroughly recommended. Thankyou.
5M Hawes22nd Jul 2019
Could not fault Susan and her team , they helped me and the family through the whole sad process very professionally,
5A Albrow22nd Jul 2019
Very professional service excellent and a good price
5I Cowan22nd Jul 2019
Excellentky handled with thought and compassion.
5A Dyde25th Jun 2019
Highly professional and personalised service which was much appreciated at a difficult time.
4C Mutton14th Jun 2019
Lots of compassion,
Joanne was lovely,very supportive and caring,couldn’t do enough for me,nothing was too much trouble.
Thank you
Christine Mutton.
Address
Chestnut House, 12 Progress Way Langton Green Eye Suffolk IP23 7HU
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Miss H Jones15th Apr 2020
Susan Whymark was incredible. Actually she wasn't my first choice. The first funeral home I spoke to was Rosedale's but It soon became apparent that they were going to make a very unpleasant chore, unbearable. So I turned to Susan in desperation. And I'm so glad I did. She was kind, considerate and incredibly helpful. The funeral I planned with Susan didn't take place as we'd hoped because of covid-19 but still it was the best it could be in the circumstances. I would wholeheartedly recommend Susan Whymark. I had no idea what was involved in arranging a funeral and I'm just so grateful I had Susan in my corner to help me through the process.
Mr M Hammond6th Apr 2020
This was the second time I have used Susan for family funeral arrangements, I can only say that the service provided by Susan and her team was exemplary, attention to detail, communications and arrangements with the various official parties were all taken care of taking much of the stress and strain of my shoulders. I highly recommend Susan and her team, it is unfortunate that in the future I know I will be talking to her again.
NAFD Member
SAIF Member