Susan Whymark Funeral Services Ltd, Eye

267 reviews

Independent funeral directors in Eye, run by mother and daughter team Dianne and Susan Whymark.

Latest Verified Reviews

Simon Fulcher 8th Feb 2022

Five stars +  Excellent, attentive service from start to Finnish.

Ms J Wakenell 3rd Feb 2022

I would recommend Susan Whymark having just recently you them for my late brother .from the first phone call to advise them that my brother had past up until the day of the funeral thestaff was there 100% for us .the only one thing  I would have liked them to use was a privay screen from when they come to collect  my brother as my sister in law was in the room with him all the time and we just felt they could have asked us if we wanted to leave whilst they did everything they had to do for him to ready him to be taken away. But on the day they stopped at my brothers close as people was going to walk into the village as it’s too small for too many cars which we thought was a wonderful thing .Mandy the lady looking after everything done a wonderful job. 

Glynis Leveridge 1st Feb 2022

We couldn’t have asked for more from Mandy and the team at Susan Whymark. They were professional, respectful and helpful throughout. The communication from Mandy was second to none and nothing was too much trouble.  Highly recommended.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Chestnut House, 12 Progress Way
Langton Green
Eye
Suffolk
IP23 7HU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01379 770412

About Us

Established in 2004, Susan Whymark Funeral Service is dedicated to helping you through a difficult time in your life. Everything is carried out under one roof, from arranging your loved one’s funeral to visiting them in the peaceful chapel of rest.

This independent funeral directors in Eye, Suffolk, is run by mother and daughter, Dianne and Susan Whymark. Susan has been a funeral director for over 20 years and started her own firm from scratch. Dianne has retired from a 41-year career in nursing, with 21 years’ experience in palliative care.
The premises in Eye are in a rural setting away from the High Street, with plenty of convenient free parking and wheelchair-friendly access. Susan Whymark Funeral Service offers free transport for all necessary appointments relating to the funeral, should you need it, or their friendly and understanding staff can arrange a home visit.

The professional and considerate staff at Susan Whymark Funeral Service can help you every step of the way, from advice on registering a death, to handling charitable donations and aftercare bereavement support. Whatever you have in mind, they can liaise with suppliers and service providers to give your loved one the ideal funeral.

Call Susan Whymark Funeral Service now to learn more about the services they provide and make arrangements for your loved one.

Latest Obituaries

Irene   Thacker

Irene Thacker

Sep 1946 - Jan 2024

Joyce   Tatum

Joyce Tatum

Apr 1946 - Jan 2024

Terrance   Dunnett

Terrance Dunnett

Apr 1947 - Jan 2024

Robert   Ross

Robert Ross

Dec 1932 - Jan 2024

View more

Verified Reviews

Verified Reviews

  • 5 Simon Fulcher 8th Feb 2022

    Five stars + 
    Excellent, attentive service from start to Finnish.

  • 5 Ms J Wakenell 3rd Feb 2022

    I would recommend Susan Whymark having just recently you them for my late brother .from the first phone call to advise them that my brother had past up until the day of the funeral thestaff was there 100% for us .the only one thing  I would have liked them to use was a privay screen from when they come to collect  my brother as my sister in law was in the room with him all the time and we just felt they could have asked us if we wanted to leave whilst they did everything they had to do for him to ready him to be taken away. But on the day they stopped at my brothers close as people was going to walk into the village as it’s too small for too many cars which we thought was a wonderful thing .Mandy the lady looking after everything done a wonderful job. 

  • 5 Glynis Leveridge 1st Feb 2022

    We couldn’t have asked for more from Mandy and the team at Susan Whymark. They were professional, respectful and helpful throughout.

    The communication from Mandy was second to none and nothing was too much trouble. 

    Highly recommended.

    Mandy Porter replied
    It was truly a honour to be there for you, Emily and Holly. Thank you for your kind words it is much appreciated.

    Best wishes

    Mandy
  • 5 Mr C Mayers 31st Jan 2022

    I cannot recommend more highly Susan Whymark and her staff, if i and my family could give 10 stars we would. Imagine the trauma of losing a loved one in this case my wife, everything comes to a stop, there's no way you can deal with this. It paralyses your thoughts and actions. Then Superwoman appears and very gently and sympathetically guides you through the funeral.process very ably assisted by all her staff whose only aim is to offer you help and support. Their organisation of the actual funeral was faultless with just the right feeling of reverence. their service didn't just end with the final curtain, they also support a bereavement group which for those that feel the need, gives an outlet for their feelings in a very informal atmosphere.
    A family business with a very definite Family feel. Top marks.

    Susan Whymark replied
    Dear Chris, so very kind of you, you did bring a smile to my face, I haven't been called Superwoman before! Im glad you felt so looked after. Best wishes, Susan
  • 5 Cynthia Burton 29th Jan 2022

    Susan recently undertook our third family funeral. Each was carried out exactly how we wanted and with kindness, warmth and to the highest standard. This last one was particularly difficult for her as she knew Mum but still maintained her professionalism and looked after her so well. Highly recommended. Thank you so much. 

    Susan Whymark replied
    Dear Cynthia, Im so glad it was how you wanted it. Indeed particularly difficult for me personally, she was a huge part of my life and a very, dear and sweet lady who had a massive impact on who I am today. She will be so very missed by anyone who knew her. It was my absolute privilege to help such a lovely lady and her special family.
    Susan
  • 5 Mr H Wilkins 18th Jan 2022

    A most professional service. The preliminary interview was sensitive and sympathetic. Their negotiations with other parties involved was efficient and I was kept well informed as things progressed.
    The funeral service, the burial and transportation of mourners was carried out in a most supportive and professional manner. Top quality and accommodating service from beginning to completion.

  • 5 Ken Knock 8th Jan 2022

    The service provided from initial contact, transfer from the hospital through planning and arranging the funeral to the funeral, was carried out in a very professional manner providing the family with all the help we needed. At each stage all our questions were answered allowing us to focus on having a funeral service to celebrate Ralph's life as we believe he would have wanted.

  • 5 Cheryl Buxton 22nd Dec 2021

    Could not be more helpful, kind and understanding.

    Highly recommended!

  • 5 Mrs S Reeve 20th Oct 2021

    My daughter Rebecca who died suddenly was treated with so much dignity and respect, they are such a kind, caring and professional team and nothing was too much trouble, even when there were last minute changes to the funeral plans, with guidance from Mandy this led to a beautiful service for her. Our whole family fully recommend Susan whymark, and wish to thank them all from the bottom of our hearts during this difficult time.

  • 5 Mrs A Scott 19th Oct 2021

    From Susan, Mandy and all her team ,we have received nothing but all the help we needed, and kindness touched with humour. Nothing was too much trouble. Totally recommend this funeral director.

  • 5 Mrs A M Rosenknach 19th Oct 2021

    Competent, thoughtfull and very respectfull handling of both re-patriation and funeral of my husband - thank you so very much.
    With my warmest recommendations
    Dr AM Larsen, Denmark

  • 5 Diane Harper 25th Sep 2021

    The staff at Susan Whymark Funeral services were so kind and helpful. They provided advice and support through the whole process helping ease a very sad and stressful time.

  • 5 Mr G Maynard 22nd Sep 2021

    The Funeral was perfect and Susan and Mandy impressedme as being very empathetic. 

  • 5 Mrs K Pearce 21st Sep 2021

    I had no experience of organising a funeral and staff at Susan Whymark were kind and supportive, which made all the difference at an emotional and sad time.

  • 5 Mr T Shand 25th Aug 2021

    Everything was taken care of very well and with a friendly professional attitude

    Susan Whymark replied
    Thank you for your review, very much appreciated. Very glad you were happy with our service
  • 5 Mrs S Barker 25th Aug 2021

    So glad we chose Susan to take care of Kate . Mandy and Joanne were so patient and helpful .After meeting with Mandy and talking through arrangements we knew Kate , and her family , were in good hands . Joanne took over when Mandy went on leave and all arrangements were seamlessly handed over.
    Can't thank them all enough , a very special funeral that was everything we hoped it would be and more
    Sandra ,Trevor ,Dan ,Drew ,Karen and Amber

    Susan Whymark replied
    Thank you for your kind words, it was our privilege to look after Kate. Im glad you had the send off you wanted for her. Always here for you
  • 5 Mr R Appleford 24th Aug 2021

    Very professional, respectful and personal service. Thank you. 

  • 4 Mr M Eagle 24th Aug 2021

    The care and attention to detail provided at what is a difficult time made the experience much easier.By keeping us regularly updated at each stage we felt reassured that we were valued. I would strongly recommend this business

  • 5 Mrs K Langley 24th Aug 2021

    I felt a really bad day was made perfect. Amanda was truly amazing. Even down to the ties she had for the pallbearers. She went out of her way to get the coffin I really wanted and most of all she went to the extreme to get my girl presentable so that I could say goodbye. Nothing was to much trouble for any of them. Thankyou so much 

  • 5 Mrs J Duke 31st Jul 2021

    I could not have wished for a more professional and caring service from the time we stepped through the door until paying their fees. As a family I know we must have put them under pressure with our requests but again they excelled. We, the famy think they are second to none and stand alone as competent and reliable Funeral Directors. We have used them before, have known them and of them for many years and can say personally as a member and PCC Secretary of our local church that they are held in great esteem. They would be and are wholly recommended. Mrs Janet Duke

  • 5 Mr A Clay 30th Jul 2021

    Although it is a sad time with a person passing, the Susan Whymark services from the initial contact to the service itself was made so much more celebratory and respectful.
    Thank you

  • 5 Miss C Bartrum 8th Jul 2021


    Very considerate and sympathetic planning throughout the whole process.
    Attention to detail and the families wishes was outstanding from beginning to end. 
    Very happy with entire service provided and such lovely people. 

  • 5 Mrs J Copeman-Lilley 8th Jul 2021

    Thankfully I was recommended to Susan by 3 friends who had used her funeral services in the past. It was one of the best decisions I have ever made. Susan & her team guided me through a very difficult time with empathy, care & respect. I will always be gratful for their professionalism, advice & kindness.

    Susan Whymark replied
    Thank you for your lovely comments, it was a pleasure to meet you and look after you and my privilege to look after your husband. Best wishes Susan
  • 5 Mrs D Winnicott 8th Jul 2021

    Excellent support and communication. Supported us so sensitively on the day. Lovely staff. Highly recommend 

    Deb Winnicott 

    Susan Whymark replied
    Thank you Deb, I'm so glad everything went how you wanted it. Very best wishes Susan
  • 5 Mr R Ruth 15th Jun 2021

    We were guided through a difficult process with time to prepare and sensitivity. Nothing was too much trouble and further support was provided above and beyond what was expected. Huge thanks.

Address
Chestnut House, 12 Progress Way
Langton Green
Eye
Suffolk
IP23 7HU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Simon Fulcher 8th Feb 2022

Five stars +  Excellent, attentive service from start to Finnish.

Ms J Wakenell 3rd Feb 2022

I would recommend Susan Whymark having just recently you them for my late brother .from the first phone call to advise them that my brother had past up until the day of the funeral thestaff was there 100% for us .the only one thing  I would have liked them to use was a privay screen from when they come to collect  my brother as my sister in law was in the room with him all the time and we just felt they could have asked us if we wanted to leave whilst they did everything they had to do for him to ready him to be taken away. But on the day they stopped at my brothers close as people was going to walk into the village as it’s too small for too many cars which we thought was a wonderful thing .Mandy the lady looking after everything done a wonderful job. 

Glynis Leveridge 1st Feb 2022

We couldn’t have asked for more from Mandy and the team at Susan Whymark. They were professional, respectful and helpful throughout. The communication from Mandy was second to none and nothing was too much trouble.  Highly recommended.

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Prices vary by time and day of week